Course Helps Leaders Create a Workplace
Environment Where Every Team Member Feels Valued and Sees an
Opportunity to Thrive
FranklinCovey (NYSE: FC), one of the largest and most trusted
leadership companies in the world, announced today the launch of
its newest course, Inclusive Leadership:
Practical Ways to Cultivate Inclusion & Build a Better
Team™. The course helps leaders create a workplace
environment where every team member feels valued and sees an
opportunity to thrive.
Many organizations today are focused on building diverse and
inclusive cultures. To support that, they may have made progress on
building more diverse teams. But diversity may not be enough,
according to employees who are vocal that their workplace
experience is not always inclusive.
Research conducted by McKinsey & Company shows that even
companies who score high in diversity metrics still have employee
pain points on inclusion. “While overall sentiment on diversity was
52% positive and 31% negative, sentiment on inclusion was markedly
worse, at only 29% positive and 61% negative. This encapsulates the
challenge that even the more diverse companies still face in
tackling inclusion. Hiring diverse talent isn’t enough – it’s the
workplace experience that shapes whether people remain and thrive.”
(McKinsey & Company, Diversity wins: How inclusion matters, May
19, 2020.)
Additionally, building a more diverse team makes inclusion even
more challenging because leaders can no longer rely on common
backgrounds and experiences to create belonging.
“Inclusiveness isn’t just nice to have on teams,” according to
research conducted by Deloitte. “It shows that it directly enhances
performance. Teams with inclusive leaders are 17 percent more
likely to report they are high performing, 20 percent more likely
to say they make high-quality decisions, and 29 percent more likely
to report they are behaving collaboratively.” In short, inclusive
teams produce better results. (Bourke, Juliet, “The Diversity and
Inclusion Revolution: Eight Powerful Truths,” Deloitte, January 22,
2018.)
No one influences the work experience for team members more than
leaders. They’re the pivotal players in making meaningful progress
toward culture change by acting inclusively. But many leaders don’t
know what to do differently in terms of their practical, day-to-day
behaviors to make a real impact. They haven’t developed the vital
skills needed to disrupt bias, lead inclusively, and create a
strong sense of belonging that invites every team member to offer
their best.
“Inclusive Leadership raises leaders’ awareness of how their
assumptions or bias may diminish team members’ sense of being
respected, valued, and belonging,” said Jennifer Colosimo,
FranklinCovey President, Enterprise Division. “Leading inclusively
isn’t about doing more. Participants are challenged to apply an
inclusive lens to things they’re already doing in the flow of work.
Simple adjustments in how they engage individuals, create
opportunity for them, and shape their team culture increase team
members’ sense of inclusion and belonging at work. These practical
skills help leaders prioritize inclusion in their daily behaviors
to disrupt bias and create an environment where everyone feels
valued and sees an opportunity to thrive.”
Challenge
Solution
Leaders form strong connections with some
team members but keep discussion surface-level and “efficient” with
others, limiting their engagement and contribution.
Connect to understand every team member by
choosing to learn their unique interests, skills, and vision for
their future.
Leaders rely on assumptions – which are
susceptible to biases – that cause them to overlook potential on
their team.
Create opportunity by looking for
potential in every team member, addressing any barriers to success,
and advocating for them along the way.
Many team members feel a lack of belonging
on their teams with little optimism it will improve.
Cultivate team inclusion by engaging the
team to define specific behaviors that will shape and sustain a
culture of belonging.
Inclusive Leadership consists of three sessions and
provides participants with a practical framework, skills, tools,
and practices for leading inclusively.
Session
Participants will be able to:
1: Connect to Understand
- Understand why leading inclusively is a core leadership
skill.
- Build meaningful connections with team members to increase
understanding of their needs.
2: Create Opportunity
- Disrupt the influence of bias while evaluating team members’
contributions and potential.
- Advocate for each team member consistently and frequently to
increase their visibility.
- Assign work with the intent of helping people develop and
display their potential.
3: Cultivate Team Inclusion
- Model inclusive behaviors during daily interactions.
- Work with their team to identify and commit to inclusive
culture-building behaviors.
- Effectively offer redirection feedback on non-inclusive
behaviors that impact the team’s culture.
Colosimo said, “Inclusion has a pervasive impact on key business
drivers, such as culture, employee engagement, innovation,
recruitment and retention, well-being, and leadership
effectiveness. Psychological safety, belonging, and a sense of
opportunity are rooted in the experience of inclusion. Inclusive
leadership is a crucial competency that empowers leaders to build
high-performing teams, shape culture, and navigate the dynamic
landscape of the modern world of work.”
Inclusive Leadership is available through the
FranklinCovey All Access Pass® on the FranklinCovey Impact
Platform. It consists of three sessions, all of which include
reinforcement microlearning. It can be delivered by FranklinCovey
consultants or certified client facilitators in 1-day or spaced
over time: Live In-Person and Live-Online (three 90-minute
sessions) or OnDemand (three 30-minute modules). Components include
a Facilitator Guide, Participant Guide, Inclusive Leadership Cards,
and Tools (digital or physical).
The FranklinCovey All Access Pass allows passholders to expand
their reach, sustainably impact performance, and achieve
breakthrough results. It provides access to a vast library of
FranklinCovey content, including assessments, training courses,
tools, and resources available Live In-Person, Live-Online, and
OnDemand. For more information, visit or call 888-868-1776.
About FranklinCovey
FranklinCovey (NYSE: FC) is one of the largest and most trusted
leadership companies in the world, with directly owned and licensee
partner offices providing professional services in over 160
countries and territories. The Company transforms organizations by
partnering with clients to build leaders, teams, and cultures that
get breakthrough results through collective action, which leads to
a more engaging work experience for their people. Available through
the FranklinCovey All Access Pass, FranklinCovey’s best-in-class
content, solutions, experts, technology, and metrics seamlessly
integrate to ensure lasting behavior change at scale. Solutions are
available in multiple delivery modalities in more than 20
languages.
This approach to leadership and organizational change has been
tested and refined by working with tens of thousands of teams and
organizations over the past 30 years. Clients have included
organizations in the Fortune 100, Fortune 500 and thousands of
small and mid-sized businesses, numerous government entities, and
educational institutions. To learn more, visit
www.franklincovey.com and enjoy exclusive content across
FranklinCovey’s social media channels at: LinkedIn, Facebook,
Twitter, Instagram, and YouTube.
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version on businesswire.com: https://www.businesswire.com/news/home/20230516005609/en/
PRESS CONTACT: Debra Lund, Email: Debra.Lund@FranklinCovey.com,
Phone: 801-244-4474
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