EXECUTIVE SUMMARY
In 2016, the advances and innovations in our digital strategy allowed us to improve the value proposition to our clients, which resulted in increased customer loyalty. This dynamic is reflected in the evolution of revenues, which, coupled with our rigorous cost discipline and preventive risk management, have provided sustainable and recurring growth in net profit over 11 of the last 12 quarters. The main highlights of our results are the following:
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Managerial net profit¹ amounted to R$ 7,339 million in 2016, with growth of 10.8% in twelve months and 5.6% in the quarter, fueled by an increase in our customer base. In the quarter, we recorded a benefit of R$ 905 million in the tax expense line of the accounting result, deriving from the distribution of additional Interest on Capital (or "JCP"), with no impact on managerial net profit
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Net interest income totaled R$ 31,501 million in 2016, growing 6.3% in twelve months, owing to higher revenues from funding and market activities. In the quarter, the good credit and funding margin performance contributed to partially offset the 5.3% decline in net interest income. It is worth mentioning that, in the quarter, the accounting net interest income was impacted by R$ 388 million due to an asset valuation adjustment related to a securities impairment, with no effect on the managerial analysis
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Total revenues reached R$ 45,219 million in 2016, representing an increase of 9.0% in twelve months (or
R$ 3,716 million) and a 0.1% decrease in three months.
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Allowance for loan losses totaled R$ 10,456 million, up 8.2% in twelve months (or R$ 795 million) and down 5.5% in the quarter. Total revenues net of allowance for loan losses grew 9.2% in twelve months and 1.6% in three months. This quarter, we established additional allowances for losses on credit operations in the accounting result, amounting to R$ 517 million, for corporate clients, due to the revision of our economic growth estimates, with no impact on the managerial result
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General expenses came to R$ 18,307 million in 2016, rising 5.7% in twelve months (or R$ 984 million) and 8.9% in three months. The changes in both periods were impacted by the lump-sum bonus, deriving from the 2016 collective bargaining agreement, in the amount of R$ 155 million. Excluding this event, general expenses would have increased by 4.8% in twelve months and 5.5% in the quarter, with annual growth below inflation, resulting from our discipline and efficiency in expense management. The efficiency ratio was 48.8% in 2016, improving 100 bps in twelve months, thanks to recurring growth in revenue. In the quarter, the efficiency ratio rose by 360 bps.
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The total credit portfolio stood at R$ 256,883 million in December 2016, a decrease of 1.6% in twelve months (or R$ 4,106 million) and 3.9% higher in three months. The annual comparison was adversely affected by the exchange rate fluctuation. Excluding this effect, the portfolio would have grown by 1.0% in the period. The expanded credit portfolio totaled R$ 322,783 million, a 2.5% decline in twelve months (or R$ 8,164 million) and a 3.8% rise in three months. Excluding the effect of the exchange rate fluctuation, this portfolio would have fallen by 0.4% in twelve months. Loans to individuals continued to be the highlight of our portfolio during the year, reaching R$ 91,414 million, up 7.8% in twelve months (or R$ 6,610 million), driven by payroll loans, credit cards and mortgage. In quarterly terms, loans to individuals grew 3.4%. The consumer finance portfolio amounted to R$ 34,777 million at the end of December 2016, registering growth of 2.5% in twelve months (or R$ 846 million) and 2.7% in three months. The evolution in twelve months was impacted by the incorporation of Banco PSA. Excluding this effect, the portfolio would have decreased by 2.6% in twelve months, though still outperforming the sector. The SME portfolio reached R$ 32,683 million in December 2016, falling 7.6% in twelve months (or R$ 2,704 million) and growing 1.9% in three months, returning to growth after four quarters of decline. The corporate portfolio totaled R$ 98,008 million at the end of December 2016, declining 8.3% in twelve months (or R$ 8,858 million) and rising 5.5% in three months. The exchange rate fluctuation had a detrimental impact on the annual comparison. Excluding this effect, the corporate portfolio would have decreased by 2.4% in twelve months.
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Funding from clients came to R$ 298,402 million in December 2016, growing 3.6% in twelve months and 2.3% in the quarter. Total funding, which includes, among others, funding from clients and funds, amounted to R$ 552,152 million, which represents growth of 7.0% in twelve months and 4.0% in three months.
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Total equity, excluding R$ 2,174 million related to the goodwill balance, was R$ 55,598 million at the end of December 2016, rising 9.7% in twelve months and falling of 5.3% in the quarter, mainly due to the distribution of dividends and interest on capital. The return on average equity (ROAE), adjusted for goodwill, reached 13.3% in 2016 and 13.9% in the quarter, rising 50 bps in twelve months and 80 bps in three months. The BIS ratio reached 16.3% at the end of December 2016, while Tier I capital was 15.1% and Tier II was 1.2%. The coverage ratio (over 90 days) came to 212% in the same period, an increase of 1,260 bps in the year.
1. Corporate net profit + 100% reversal of the goodwill amortization expense + excluding extraordinary results.
2. For more information, see reconciliation on pages 25 and 26.
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