Money-Back Guarantee Pledges Uniforms Will
Last the School Year
FRANCISCO, July 26, 2023 /PRNewswire/ -- Old Navy is
offering a 1-year guarantee for uniform styles purchased during the
upcoming back-to-school season. The retailer will provide a full
refund if products don't stand up to the wear and tear of a school
year. The 'kid-proof' guarantee is backed by Old Navy's rigorous
quality testing and commitment to uncompromising durability.
Designed to endure the rigors of everyday use, Old Navy's
uniform styles are constructed for durability with secure
stitching, reinforced knees and Built-in-Flex technology to stretch
with movement. Additionally, Old Navy performs comprehensive
testing on uniform products to ensure they meet the highest quality
standards from fabric strength to fade resistance, maintaining
performance even after multiple washes and daily wear.
"At Old Navy, we understand the demands of a busy school year.
That's why our uniform products are made using durable fabrics that
are proven to be built to last," said Sarah
Holme, Old Navy Head of Design & Product Development.
"We go the extra mile to ensure our uniforms can withstand the test
of time, providing long-lasting value for both parents and
In addition to fulfilling dress code requirements, Old Navy's
uniform pieces such as polos, chinos and pleated skirts serve as
essential building blocks in a student's wardrobe. During the prime
Back-to-School season, all uniform basics will be priced at
$15 and under, providing exceptional
If a customer is unsatisfied with the quality of a uniform product,
Old Navy will provide a full refund within 1 year of
- The 1-year guarantee is applicable to uniform products
purchased now through September 30,
2023. These items may be returned for a full refund with
original receipt for 365 days from date of purchase.
- Uniform styles purchased both in stores and on Oldnavy.com
are eligible for the guarantee. Returns must be made to a
- Online, uniform styles included in the guarantee will be marked
with a badge in the online assortment. In stores, uniforms
will be displayed in designated sections.
About Old Navy
Old Navy is a global apparel and accessories brand that makes
current American essentials accessible to every family. Originated
in 1994, the brand celebrates the democracy of style through
on-trend, playfully optimistic, affordable and high-quality
products. A division of San
Francisco-based Gap Inc. (NYSE: GPS), Old Navy brings a fun,
energizing shopping environment to its customers in more than 1,200
stores around the world. For more information, please
1 Promotional pricing applies to Women's,
Men's, Girls and Boys individual uniform styles (excludes packs)
from 7/7/23 at 12:01 am ET through 9/28/23 at 11:59 pm
ET in the U.S. at Old Navy and Old Navy online.
2 Offer only applies to Women's,
Men's, Girls and Boys Uniform styles purchased from 7/7/23 at 12:01 am
ET through 9/30/23 at
11:59 pm ET in the U.S., Puerto Rico, or Canada, at Old Navy and Old Navy outlet
stores, or online. Returns for quality issues can only be made in
Old Navy or Old Navy Outlet stores (not online) and must occur
within 365 days of original purchase date. Original purchase
receipt required for refund of price paid back to the original form
of payment. Returns without receipt are subject to Old Navy's
standard return policy.
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SOURCE Gap Inc.