SHANGHAI, May 22, 2024
/PRNewswire/ -- Xiao-I Corporation (NASDAQ: AIXI) ("Xiao-I" or the
"Company"), a leading AI company, announced a new partnership with
the credit card center of a major Chinese bank to provide its
well-established Intelligent Customer Service Training System (the
"Smart Coach"). This collaboration aims to significantly enhance
the bank's customer service training process by leveraging Xiao-I's
advanced AI solutions.
In response to the dynamic and complex landscape of the
financial industry, the Smart Coach, powered by the Hua Zang Large
Language Model, is set to revolutionize the way banks train their
customer service representatives. This innovative Smart Coach
leverages advanced AI capabilities to offer a continuously evolving
curriculum that mirrors the latest business processes.
The financial sector's rapid evolution demands a new approach to
training customer service personnel. The traditional methods
are unable to keep pace with the
ever-changing banking procedures and regulations. The Smart Coach
addresses these challenges by providing a platform where
representatives can learn and adapt through
scenario-based Q&A, all updated in real-time to reflect
current business practices. Moreover, customer service
representatives must be both consistent and versatile. The Smart
Coach's realistic voice scenario Q&A training simulates
one-on-one interactions, offering a practical and engaging learning
experience. This approach ensures that representatives, regardless
of their experience level, are equipped to handle the broad
spectrum of customer inquiries they encounter daily. Also, the
traditional training model falls short with a large organization,
both in effectiveness and personalization. The Smart Coach
overcomes these obstacles by offering tailored, one-on-one practice
sessions. This personalized approach not only enhances the learning
experience but also ensures that training is both efficient and
effective, meeting the highest standards of quality.
As we step into an era defined by intelligence and innovation,
the AI-driven Smart Coach is primed to become a cornerstone for
banks seeking a competitive edge. By offering a professional,
efficient, and customized training solution, the Smart Coach
ensures that banks can maintain high service levels and adapt
quickly to industry changes.
About Xiao-I Corporation
Xiao-I Corporation is a leading cognitive intelligence
enterprise in China that offers a
diverse range of business solutions and services in artificial
intelligence, covering natural language processing, voice and image
recognition, machine learning, and affective computing. Since its
inception in 2001, the Company has developed an extensive portfolio
of cognitive intelligence technologies that are highly
suitable and have been applied to a wide variety of business cases.
Xiao-I powers its cognitive intelligence products and services
with its cutting-edge, proprietary AI technologies to enable
and promote industrial digitization, intelligent upgrading, and
transformation. For more information, please visit:
www.xiaoi.com.
Forward-Looking Statements
This press release contains forward-looking statements as
defined by the Private Securities Litigation Reform Act of 1995.
Forward-looking statements include statements concerning plans,
objectives, goals, strategies, future events or performance, and
underlying assumptions and other statements that are other than
statements of historical facts. When the Company uses words such as
"may," "will," "intend," "should," "believe," "expect,"
"anticipate," "project," "estimate" or similar expressions that do
not relate solely to historical matters, it is making
forward-looking statements. Forward-looking statements are not
guarantees of future performance and involve risks and
uncertainties that may cause the actual results to differ
materially from the Company's expectations discussed in the
forward-looking statements. These statements are subject to
uncertainties and risks including, but not limited to, the
following: the Company's ability to achieve its goals and
strategies, the Company's future business development and plans for
future business development, including its financial conditions and
results of operations, product and service demand and acceptance,
reputation and brand, the impact of competition and pricing,
changes in technology, government regulations, fluctuations in
general economic and business conditions in China, and assumptions underlying or related
to any of the foregoing and other risks contained in reports filed
by the Company with the U.S. Securities and Exchange Commission
("SEC"). For these reasons, among others, investors are cautioned
not to place undue reliance upon any forward-looking statements in
this press release. Additional factors are discussed in the
Company's filings with the SEC, including under the section
entitled "Risk Factors" in its annual report on Form 20-F filed
with the SEC on April 30, 2024, as
well as its current reports on Form 6-K and other filings, all of
which are available for review at www.sec.gov. The Company
undertakes no obligation to publicly revise these forward-looking
statements to reflect events or circumstances that arise after the
date hereof.
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SOURCE Xiao-I Corporation