EasyVista Positioned in Gartner Magic Quadrant for IT Service Management Tools for Eighth Year Running
05 Setembro 2019 - 11:42AM
Business Wire
EasyVista recognized for completeness of vision
and ability to execute
EasyVista Inc., a leading provider of intelligent service
automation solutions, today announced it was included in the 2019
Gartner Magic Quadrant for IT Service Management Tools. EasyVista
was positioned among ten companies in the Magic Quadrant, research
that profiles vendors in the enterprise IT Service Management
(ITSM) tool market to help I&O leaders judge how these
providers align with their current and future roadmaps. This is the
eighth straight year EasyVista has been positioning in the MQ for
ITSM tools. EasyVista was recognized in the Gartner report for its
ability to execute and completeness of vision.
“We believe that the introduction of Self-Help technology,
continued ITSM tool innovations and strong sales execution have led
to EasyVista being included in Gartner Magic Quadrant for ITSM
Tools this year,” said EasyVista’s SVP of North America and CMO
John Prestridge. “Our vision is to encourage and drive service
automation to support a rapidly transforming workplace, and we are
very proud to again be recognized in the report amongst other
selected ITSM leaders.”
“EasyVista’s Self Help solution has offered clients significant
cost savings and increased user satisfaction through improved
self-service capabilities,” added Prestridge. “However, it has also
helped to attract new ITSM customers into EasyVista’s pipeline – a
major component of our strong revenue performance.”
To download a complimentary copy of the full 2019 Gartner Magic
Quadrant for ITSM Tools report, visit: 2019 Gartner Magic
Quadrant for IT Service Management Tools.
Gartner, Magic Quadrant for IT Service Management Tools, Rich
Doheny, Chris Matchett, Siddharth Shetty, 29 August 2019. The
report was previously titled Magic Quadrant for IT Service Support
Management Tools.
About EasyVista
EasyVista is a global software provider of intelligent service
automation solutions for enterprise service management and
self-help. Leveraging the power of ITSM, Self-Help, AI, and Micro
Apps to create customer-focused service experiences, EasyVista has
helped companies improve employee productivity, reduce operating
costs, and increase customer satisfaction. Today, EasyVista helps
over 1,500+ enterprises around the world to accelerate change,
empowering leaders to better serve their employees and customers
across financial services, healthcare, education, manufacturing and
other industries.
Learn more at www.easyvista.com
Gartner does not endorse any vendor, product or service depicted
in its research publications, and does not advise technology users
to select only those vendors with the highest ratings or other
designation. Gartner research publications consist of the opinions
of Gartner’s research organization and should not be construed as
statements of fact. Gartner disclaims all warranties, express or
implied, with respect to this research, including any warranties of
merchantability or fitness for a particular purpose.
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LEWIS for EasyVista Diandra Binney
Diandra.Binney@TeamLewis.com