Teleperformance named Great Place to Work® in Indonesia
14 Janeiro 2021 - 1:45PM
Business Wire
GPTW® institute certification is first for Indonesia
operations
- Evaluation criteria heavily weighted on employee trust and
pride in Teleperformance
- Teleperformance Indonesia received very strong scores in all
independent assessment dimensions
- More than 85% of the worldwide Teleperformance staff currently
work in independently certified top employer operations
Regulatory News:
Teleperformance (Paris:TEP), a leading global group in digitally
integrated business services, announced today its Indonesia
operations received its very first Great Place to Work® (GPTW®)
certification after a comprehensive third party audit and workforce
review by GPTW® Institute. Highlights include very strong scores
across all measurement categories and especially in overall trust,
fairness, respect and pride. In addition to work from home,
Teleperformance hosts operations in 6 facilities and client sites
in Jakarta, Semarang and Yogyakarta.
This achievement is particularly significant with the world
still engulfed in the Covid-19 pandemic which has caused
significant worldwide employment challenges and disruptions.
Holly Petroff, Global Executive Vice President, GPTW®,
said: “Teleperformance Indonesia’s Great Place to Work®'s first
certification is really noteworthy as 2020 was an especially
difficult year globally for both employees and employers due to
Covid 19. To achieve this recognition, which is based in large part
on their own employees' feedback, under these conditions is
outstanding. We are very happy to recognize Teleperformance in In
Indonesia as a Great Place to Work® Certified company.”
Michael Wullur, CEO, Teleperformance Indonesia,
commented: “We are very proud and thrilled for achieving our
first GPTW® certification. This recognition is a strong statement
to our Indonesia team and a really great way to kick-start our
2021. The best part about achieving this certification is it shows
we are on the right track in earning the trust of our team members
by our ongoing commitment to our employees to be a great
organization. My appreciation goes to all of our amazing team
members and the fantastic teamwork they have shown, especially
during this very difficult moment of the pandemic.”
With a top global priority of employee well-being, 28 separate
Teleperformance country operations including Indonesia are
currently independently recognized as top employers by third party
evaluators: Albania, Argentina, Brazil, China, Colombia, Costa
Rica, Dominican Republic, Egypt, El Salvador, Greece, Germany,
India, Indonesia, Kosovo, Madagascar, Malaysia, Mexico, Morocco,
Peru, Philippines, Portugal, Russia, Saudi Arabia, Spain, Tunisia,
United Arab Emirates, United Kingdom and the United States of
America. This represents more than 85% of the worldwide
Teleperformance workforce.
Teleperformance Chairman and Chief Executive Officer Daniel
Julien, said: “Teleperformance has recognized the vast
potential of Indonesia and its people since we established
operations there 18 years ago. This certification represents a good
start to the New Year for both our employees in Indonesia and our
Group as a whole. More than 85% of our entire Teleperformance
worldwide staff of 331,000 people now work in independently
certified best employer operations which is a very strong standard
for large global enterprises. Our goal remains to be the top
employer of choice through exceptional people care everywhere we
operate.”
ABOUT TELEPERFORMANCE GROUP
Teleperformance (TEP – ISIN: FR0000051807 – Reuters: TEPRF.PA
- Bloomberg: TEP FP), a leading global group in digitally
integrated business services, serves as a strategic partner to
the world’s largest companies in many industries. It offers a One
Office support services model combining three wide, high-value
solution families: customer experience management, back-office
services and business process knowledge services. These end-to-end
digital solutions guarantee successful customer interaction and
optimized business processes, anchored in a unique, comprehensive
high tech, high touch approach. The Group's 331,000 employees,
based in 80 countries, support billions of connections every year
in over 265 languages and 170 markets, in a shared commitment to
excellence as part of the “Simpler, Faster, Safer” process. This
mission is supported by the use of reliable, flexible, intelligent
technological solutions and compliance with the industry’s highest
security and quality standards, based on Corporate Social
Responsibility excellence. In 2019, Teleperformance reported
consolidated revenue of €5,355 million (US$ 6 billion, based on €1
= $1.12) and net profit of €400 million.
Teleperformance shares are traded on the Euronext Paris market,
Compartment A, and are eligible for the deferred settlement
service. They are included in the following indices: CAC 40, CAC
Support Services, STOXX 600, S&P Europe 350 and MSCI Global
Standard. In the area of corporate social responsibility,
Teleperformance shares have been included in the Euronext Vigeo
Eurozone 120 index since 2015, the FTSE4Good index since 2018 and
also the Ethibel Sustainability Excellence Europe index (confirmed
in 2019).
For more information: www.teleperformance.com Follow us on
Twitter: @teleperformance
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FINANCIAL ANALYSTS AND INVESTORS Investor relations and
financial communication department TELEPERFORMANCE Tel: +33 1 53 83
59 15 investor@teleperformance.com
PRESS RELATIONS Europe Laurent Poinsot – Karine
Allouis IMAGE7 Tel: +33 1 53 70 74 70 teleperformance@image7.fr
PRESS RELATIONS Americas and Asia-Pacific Mark
Pfeiffer TELEPERFORMANCE Tel: + 1 801-257-5811
mark.pfeiffer@teleperformance.com
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