National Water Commission of Jamaica Accelerates Digital Transformation With Hansen
24 Março 2022 - 12:00PM
Business Wire
Hansen Technologies (ASX:HSN) is pleased to announce an
expansion of its longstanding partnership with the National Water
Commission (NWC) of Jamaica. With the latest agreement, NWC has
upgraded and gone live with the latest version of Hansen CIS, part
of the Hansen Suite for Energy & Utilities.
NWC has been a Hansen customer since 2007 and provides essential
water and waste water services to two million people across the
country of Jamaica. Underpinning NWC’s drive to accelerate its
transformation program was the need to revamp its infrastructure
towards upgraded capabilities, improving processes, digitalising
operations, creating better reporting, as well as addressing
challenges experienced with outdated hardware and software. During
the project, Hansen transitioned NWC to a cloud-based architecture
on AWS – aligning this critical infrastructure upgrade with NWC’s
larger digital-transformation journey.
Equipped with enhanced user-interface configuration
capabilities, streamlined business processes through workflows and
wizards, and an expanded integration framework, Hansen CIS enables
utilities and municipalities to manage the full customer service
and revenue lifecycle. The cloud-based option offers convenience,
de-risks operations by eliminating the need for internal
specialized resources, keeps the technology stack and security
services up-to-date, provides scalability and lowers the cost of
ownership.
Tricia Jones, Assistant Vice-President of Information
Communications Technology, National Water Commission,
commented: “For more than a decade now, Hansen have proven to
be a very reliable partner in NWC’s operational success. The
addition of the latest version of Hansen CIS enables us to truly
accelerate our digital transformation and step confidently forward
to the cloud. The enhancements also deliver a lower total cost of
ownership and help us address regulatory requirements, along with
an improved degree of operational efficiency.”
John May, Regional President, Americas, Hansen Technologies,
commented: “As a valued customer since 2007, we are thoroughly
invested in the continued success of the NWC, as the organisation
takes the next steps in its digital journey. With the latest
version of Hansen CIS, along with the collective expertise of our
support team, we are confident that the NWC will be able to address
a plethora of priorities, including improving digital capabilities,
business intelligence, providing best-in-class customer service and
closing the gap in security vulnerabilities.”
For further information about Hansen Technologies, please visit
www.hansencx.com.
About Hansen Technologies
Hansen Technologies (ASX: HSN) is a leading global provider of
software and services to the energy, water and communications
industries. With its award-winning software portfolio, Hansen
serves 600+ customers in over 80 countries, helping them to create,
sell, and deliver new products and services, manage and analyse
customer data, and control critical revenue management and customer
support processes. For more information, visit www.hansencx.com
About National Water Commission
Governed by The National Water Commission Act (1980), The
National Water Commission (NWC) was formally established in 1980
through the amalgamation of the Kingston and St. Andrew Water
Commission and the rurally focused, National Water Authority.
Today, the NWC supplies 190 million gallons of potable water each
day to its more than 400,000 registered accounts representing about
2 million persons across Jamaica. For more information, visit
https://www.nwcjamaica.com/index.php
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Megan Rosier Director, Global Corporate Communications Hansen
Technologies +61 411 747471
Hansen Technologies (ASX:HSN)
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