PG&E Encouraging Eligible Customers to Sign Up for Monthly Energy Discount Program
02 Junho 2022 - 12:11PM
Business Wire
More Than 134,000 Eligible Customers Can Enroll
in Bill Discount Program Today
Thousands of income-eligible customers could save 18% on their
monthly electric bill by enrolling in Pacific Gas and Electric
Company’s (PG&E) Family Electric Rate Assistance (FERA)
Program.
The FERA program gives discounts on electricity bills to
income-qualified households of three or more individuals, but
thousands of eligible customers have not yet signed up for the
program, and are missing out on significant savings.
PG&E estimates a total of 134,312 households throughout
Northern and Central California could save on their monthly bills
by enrolling in FERA.
“PG&E continues to partner with agencies in our hometowns to
reach eligible customers as the FERA program remains underutilized.
We hope the remaining eligible customers will learn more about the
program and apply today,” said Aaron August, PG&E Vice
President of Business Development & Customer Engagement.
Less than 25% of eligible PG&E households are currently
enrolled in the program in Northern and Central California with an
estimated 174,219 eligible and only 39,907 enrolled.
Some may overlook FERA thinking it only applies to families, or
that income qualifications are the same as a similar monthly energy
discount program: California Alternate Rates for Energy Program
(CARE). In fact, any income qualified household that does not
qualify for CARE may be eligible for FERA as it has higher income
guidelines.
Customers who apply for CARE and don’t qualify are automatically
evaluated for FERA. Customers cannot be enrolled in both programs.
CARE offers a higher monthly discount of 20 percent or more on both
gas and electricity.
FERA applications can be found online or visit a local community
agency located throughout PG&E’s service area to pick up a
paper application. Applying can be easy and only takes about five
minutes. Eligible customers begin receiving the FERA program
discount in their next billing cycle once their application is
approved.
Customers who meet income requirements for FERA and CARE may
also qualify for the Energy Savings Assistance Program offering
free energy-saving improvements to maximize energy efficiency in
the home. With recent changes to the federal income guidelines,
even more customers are eligible.
Every year, the California Public Utilities Commission (CPUC)
adjusts the maximum qualifying income levels for FERA to reflect
changes in the federal poverty guidelines. FERA is funded through a
rate surcharge paid for by all utility customers.
For more financial assistance program support visit
pge.com/billhelp.
About PG&E
Pacific Gas and Electric Company, a subsidiary of PG&E
Corporation (NYSE:PCG), is a combined natural gas and electric
utility serving more than 16 million people across 70,000 square
miles in Northern and Central California. For more information,
visit pge.com and pge.com/news.
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