FedEx to Launch Picture Proof of Delivery in Time for Busy Holiday Shipping Season
22 Junho 2022 - 11:00AM
Business Wire
FedEx Ground & FedEx Express to Provide
Service in United States & Canada to Residential Customers
Without Enrollment
FedEx Corp. (NYSE: FDX) will soon bolster the power of its
e-commerce services by offering Picture Proof of Delivery for
express and ground residential deliveries in the U.S. and Canada
that are released without a signature. Customers will receive a
photo showing the exact location of their package once it’s
delivered to their doorstep, by simply tracking their package.
FedEx Express and FedEx Ground are the first nationwide carriers to
announce they will provide Picture Proof of Delivery, without
requiring an account or login.
“This is something e-commerce merchants and customers have been
asking for, and we are proud to be the first to announce this
service will be available to residential customers,” said Brie
Carere, Chief Customer Officer, FedEx. “Receiving visual
confirmation that the package has arrived gives peace of mind to
both merchants and consumers, and we are thrilled to give them that
confidence.”
Picture Proof of Delivery will be free, easily accessible
through FedEx tracking tools, and will not require enrollment,
making it ideal for large retailers and small businesses to compete
and win in today’s challenging environment.
“We count on FedEx to deliver our cookies fast to ensure they
stay fresh,” said Jeff Kirshenbaum, owner Kirsh Baking Company. He
started shipping with FedEx during the pandemic and says this is
something that will take Kirsh’s service to the next level.
“Knowing when and where our products are delivered is key because
they are perishable. Customers will be able to check their tracking
number and see proof the shipment has arrived, which gives us an
advantage in this competitive e-commerce market.”
Picture Proof of Delivery will be available soon to FedEx
Delivery Manager users in select markets, followed by a general
release in the United States and Canada just in time for the busy
holiday shipping season. You can find detailed information at
fedex.com/pictureproof.
Customers can always take control of their deliveries with FedEx
Delivery Manager. It empowers users to customize home deliveries to
fit their schedules, redirect deliveries to alternative delivery
locations, or even leave instructions for the courier. Customers
can select preferred delivery instructions and receive a
notification when their package is delivered along with a photo of
the package. Enrollment is free.
About FedEx Corp.
FedEx Corp. (NYSE: FDX) provides customers and businesses
worldwide with a broad portfolio of transportation, e-commerce and
business services. With annual revenue of $92 billion, the company
offers integrated business solutions through operating companies
competing collectively, operating collaboratively and innovating
digitally under the respected FedEx brand. Consistently ranked
among the world's most admired and trusted employers, FedEx
inspires its 550,000 employees to remain focused on safety, the
highest ethical and professional standards and the needs of their
customers and communities. FedEx is committed to connecting people
and possibilities around the world responsibly and resourcefully,
with a goal to achieve carbon-neutral operations by 2040. To learn
more, please visit about.fedex.com.
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version on businesswire.com: https://www.businesswire.com/news/home/20220622005654/en/
Rae Lyn Rushing FedEx Media Relations (901) 434-8100
rae.rushing@fedex.com
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