HFS Ranks Accenture the No. 1 Provider for Employee Experience Services
27 Junho 2022 - 8:59AM
Business Wire
Accenture recognized as leader in delivering
superior employee experience and helping clients drive meaningful
organizational transformation
Accenture (NYSE: ACN) has been recognized as the top service
provider for employee experience in the latest report from industry
analyst firm HFS Research.
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Accenture has been recognized as the top
service provider for employee experience in the latest report from
industry analyst firm HFS Research. (Photo: Business Wire)
The “HFS Top 10: Employee Experience Services” report assessed
12 service providers, examining how they are evolving their
practices to support the rapidly changing dynamics of employee
experience and HR services within organizations. Rankings were
determined based on a comprehensive analysis of employee experience
services and solutions, across four criteria.
Accenture ranked #1 overall and led in three of the four
evaluation criteria, including execution, innovation and alignment
with the HFS OneOffice model, and ranked #2 for voice of the
customer. Accenture emerged as a clear industry leader thanks to
the depth and breadth of its end-to-end capabilities, coupled with
its proven ability to help companies unleash the power of their
enterprise by embracing new ways of working that are equally
human-centered and tech-enabled.
According to Christie Smith, global lead for Talent &
Organization/Human Potential at Accenture, “Our research confirms
that people must be at the top of every CEO’s agenda. Our practice
helps leaders build an end-to-end integrated solution to the
employee experience – with people at the center of change.
Accenture’s recognition by HFS as the leading provider is a
testament to our unrivaled expertise in helping organizations
design and deliver a personalized work environment that inspires
people to be their best, amplifies their human potential and
enables the business to flourish.”
The HFS Top 10: Employee Experience Services report lists the
following strengths for Accenture:
- Employee Experience (EX) Strategy and Direction.
Grounded in deep research, Accenture’s narratives address the need
for organizations to drive an expansive approach to business
performance by leveraging and sustaining conditions through
hyper-relevant, personalized and collaborative environments for
individuals and teams to excel.
- Key EX Differentiators. Accenture’s approaches to
innovation, sustainability, inclusion and diversity and behavioral
science are embedded across the complete compass of its
services.
- Ability to Help Clients Drive EX. From developing new
learning management systems to support upskilling initiatives for
companies’ workforces, to driving large-scale transformation of
companies’ HR platforms to increase efficiency, lower costs and
improve employee satisfaction, Accenture designs and delivers
innovative, sustainable solutions for clients that enhance the
employee experience across the entire workforce and that can be
deployed and scaled at speed.
“At a time when industries and business models continue to
shape-shift at an extraordinary rate, Accenture’s expansive
approach to business performance, driven by EX and grounded in
research, gives it the competitive advantage necessary to help
companies build the core skills and capabilities they need and to
quickly adopt new ways of working,” said Phil Fersht, CEO &
Chief Analyst, HFS Research.
“Accenture’s ‘Voice of Customer’ client attestations provide
notable consensus confirming Accenture’s diversity of capability
and ability to bring perspective and expertise, supported by real
use cases, into any scenario,” added co-author Sarah Little, Vice
President of Content & Strategy, CEO’s Office, HFS Research.
“Business leaders are well positioned to play a critical role in
shaping employee experience for their organizations.”
About Accenture Accenture is a global professional
services company with leading capabilities in digital, cloud and
security. Combining unmatched experience and specialized skills
across more than 40 industries, we offer Strategy and Consulting,
Technology and Operations services and Accenture Song — all powered
by the world’s largest network of Advanced Technology and
Intelligent Operations centers. Our 710,000 people deliver on the
promise of technology and human ingenuity every day, serving
clients in more than 120 countries. We embrace the power of change
to create value and shared success for our clients, people,
shareholders, partners, and communities. Visit us at
accenture.com.
Copyright © 2022 Accenture. All rights reserved. Accenture and
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Michelle Schneider Accenture +1 412 874 0282
michelle.schneider@accenture.com
Accenture (NYSE:ACN)
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