Simple Ways to Save Energy: Take Advantage of PG&E Programs and Tools to Manage Energy Costs
Flexible Payment Arrangements Available for
Customers Struggling to Pay Energy Bills due to Recent Heat Wave,
Higher-than-Normal Energy Use
This summer ended up being one of the hottest in the state’s
history with last month being the warmest month on record for
several Central Valley cities. Historic high temperatures in many
areas drove record energy use during the 10-day major heat wave
earlier this month.
Preliminary usage data shows that on average, Pacific Gas and
Electric Company (PG&E) customers’ residential usage increased
almost 30% the week of September 4th over the same time last
PG&E is here to help customers manage impacts of
higher-than-expected energy bills due to the heat wave with
flexible payment arrangements. There are two payment plan options
to choose from including installments to spread the balance over
several months for up to 12 months, or an extension which lets
customers pay the entire amount later.
Customers struggling to pay their bill can choose the option
that works best for them by logging onto their online account or
calling PG&E at 800-743-5000.
“A long stretch of extremely hot temperatures can cause energy
bills to be considerably higher. We know no one wants
higher-than-expected energy bills and we are here to ensure
customers are equipped with the programs and tools they need to
manage costs,” said Vincent Davis, Vice President of Customer
Operations and Enablement at PG&E.
While customers can’t control the weather which has an impact on
energy bills, there are factors customers do control:
- Choose the right rate plan for the household by utilizing
PG&E’s personalized rate comparison tool.
- Enroll in free programs including Bill Forecast Alerts to
receive notifications when the customer’s bill is expected to
exceed an amount set by them and Budget Billing to spread energy
costs evenly throughout the year.
- Sign up for income-qualified programs including the California
Alternative Rates for Energy (CARE) program offering a monthly
discount of 20% or more on gas and electricity and the Family
Electric Rate Assistance (FERA) program offering a monthly discount
of 18% on electricity only. Some customers may also qualify for the
Energy Saving Assistance Program offering free improvements to make
the home more efficient, safe and comfortable.
- Check eligibility for the Low-Income Home Energy Assistance
Program offering one-time payments to help pay household energy
costs and the Relief for Energy Assistance through Community Help
(REACH) providing one-time financial assistance to qualified
customers with past-due bills.
- Take simple steps every day by setting the thermostat at 78
degrees or higher, health permitting, replace filters and close
shades in the afternoon.
For more tips on how to save energy and manage costs, visit
Pacific Gas and Electric Company, a subsidiary of PG&E
Corporation (NYSE:PCG), is a combined natural gas and electric
utility serving more than 16 million people across 70,000 square
miles in Northern and Central California. For more information,
visit pge.com and pge.com/news.
version on businesswire.com: https://www.businesswire.com/news/home/20220921005852/en/
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