Shop and Ship Confidently with FedEx this Holiday Season
FedEx is ready to provide outstanding service
for another busy holiday season with enhanced reliability,
visibility, and convenience
FedEx Corp. (NYSE: FDX) and its network of dedicated team
members across the enterprise are ready to deliver another
successful peak season.
“We’re all in for the holidays,” said Brie Carere, chief
customer officer, FedEx Corporation. “We’ve been working with our
customers throughout the year to plan for this peak, and we’ve set
our bar even higher with an unmatched network and committed team
ready to deliver an outstanding experience.”
A number of offerings and enhancements uniquely position FedEx
and its customers for this holiday season:
- A Picture is Worth a Thousand Words: Picture Proof of
Delivery provides customers with peace of mind when they
receive a visual confirmation that their holiday shipments have
arrived. FedEx Express and FedEx Ground are the first nationwide
carriers to announce this service, which is offered for all
residential, non-signature package deliveries without requiring an
account or login.
- Seven is Better than Six: FedEx Ground will continue
leveraging its unmatched seven-day operations with residential
weekend deliveries, including service to nearly 80% of the U.S.
population on Sundays.
- Speed Matters: FedEx Ground has best-in-market transit
times, delivering faster to more locations than UPS Ground.
- Service You Can Count On: On-time service has reached
pre-pandemic levels at FedEx Ground, thanks to accelerated
technology improvements and optimized staffing levels.
In addition, other ways FedEx is creating outstanding
experiences this peak season include:
- Commitment: More than 700,000 FedEx team members are
ready to deliver for the holidays, furthering the commitment to the
Purple Promise – to make every FedEx experience outstanding.
- Efficiency: FedEx Ground operates one of the most
automated and flexible sortation and distribution networks in the
industry. Currently, more than 97% of daily package volume travels
through 160+ fully automated stations.
- Control: FedEx Delivery Manager continues to evolve to
best meet customers’ needs. Whether it’s receiving notifications,
requesting redirects, or placing holds on their packages, customers
are in control and can tailor their delivery experience while
helping to prevent theft.
- Convenience: Paperless returns and package
pickup/drop-off services are now available in more than 10,000
staffed U.S. retail locations. In the U.S., 93% of the population
now lives within five miles of a staffed retail location, allowing
for an easy drop-off and returns experience for shoppers.
- Access: For this year’s peak season, FedEx Office will
have more than 11,400 devices and workstations to process shipments
in stores. That includes 800 locations with self-service shipping
stations where customers can skip the line to print a shipping
label or drop off packages.
- Large Items: FedEx Freight Direct offers delivery of
heavy and bulky shipments inside customers‘ homes, reaching 90% of
the U.S. population with through-the-door services.
- Sustainability: Thanks to new electric vehicles that
have entered into service in the U.S. this past year, FedEx Express
will make more deliveries than ever in all-electric vehicles this
peak season, furthering the company’s commitment to carbon-neutral
operations by 2040.
“To put it simply, we’ve built our reputation delivering the
holiday season for our customers for nearly 50 years. I’m confident
that our strong service and compelling value proposition will
prepare our customers for this holiday season and for what’s next,”
More information, including tools and tips to help customers
prepare for the busy season, can be found at the FedEx Holiday
About FedEx Corp.
FedEx Corp. (NYSE: FDX) provides customers and businesses
worldwide with a broad portfolio of transportation, e-commerce and
business services. With annual revenue of $95 billion, the company
offers integrated business solutions through operating companies
competing collectively, operating collaboratively and innovating
digitally under the respected FedEx brand. Consistently ranked
among the world's most admired and trusted employers, FedEx
inspires its nearly 550,000 employees to remain focused on safety,
the highest ethical and professional standards and the needs of
their customers and communities. FedEx is committed to connecting
people and possibilities around the world responsibly and
resourcefully, with a goal to achieve carbon-neutral operations by
2040. To learn more, please visit fedex.com/about.
version on businesswire.com: https://www.businesswire.com/news/home/20221020005330/en/
Rachael Simmons FedEx Media Relations 901-434-8100
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