Atrium Health and Best Buy Health Partner to Improve Experience When Receiving Care at Home
07 Março 2023 - 8:00AM
Business Wire
Partnership will help remove barriers for
patients and providers to help enable care at home for everyone
Atrium Health and Best Buy Health are combining their strengths
to develop new hospital at home offerings that will enhance the
patient experience of receiving hospital-level care in the home.
The goal of the partnership is to enable providers to deliver
high-quality care to patients in the comfort of their own homes,
while helping reduce emotional and financial burdens on patients
and caregivers.
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Atrium Health community paramedic John
Turner consults with patient Derrell Hollifield at Hollifield’s
Shelby, North Carolina, home. Atrium Health and Best Buy Health are
teaming up to enhance the health system’s capabilities to provide
hospital-quality care in patients’ homes using community
paramedics, virtual visits with doctors and advanced wearable
technology to monitor vital signs. (Photo: Business Wire)
This partnership takes advantage of Atrium Health’s leadership
position in telemedicine, including a well-established hospital at
home program, combined with a patient population of nearly 3
million people. When aligned with Best Buy Health’s existing
expertise and abilities – as well as Best Buy’s strengths in
innovative omnichannel experience, distinctive in-home service, and
world-class supply chain – together, Atrium Health and Best Buy
Health will address the complex requirements of these programs,
such as patient education and enabling technology in the home with
the help of specially trained Geek Squad Agents to assist with
logistics and technical support.
“We knew Atrium Health was the right partner to help tackle the
unique challenges within the care at home experience,” said Deborah
Di Sanzo, president of Best Buy Health. “We’re excited to leverage
our expertise in omnichannel, supply chain, Caring Center support
and services, in-home support and our ability to connect patients
and providers through Current Health’s care at home platform. Those
strengths, combined with Atrium Health’s extensive clinical
expertise and deep experience leading in virtual care, will help us
improve and enable care in the home for everyone.”
“Our partnership with Best Buy Health will help change the lives
of our patients and consumers, giving them access to the tools and
experiences they need to receive care in the comfort of their own
home,” said Dr. Rasu Shrestha, chief innovation and
commercialization officer at Advocate Health, of which Atrium
Health is a part. “Our surveys show high levels of patient
satisfaction for our hospital at home experience and the use of
virtual care is a valuable tool in our efforts to eradicate both
economic and geographic disparities in accessing health care
services. Together with Best Buy Health, we will combine our
strengths to provide better outcomes and equitable access for
patients who will receive their care in the home. This will also
allow for a more successful and seamless process for the providers
caring for them.”
Atrium Health launched its hospital at home program as a means
to address patient surges during the early stages of the COVID-19
pandemic. Atrium Health has since evolved the program to be able to
care for such conditions as cardiac, COPD, pneumonia, asthma,
various infections and other medical and post-operative
conditions.
This partnership serves as another example of how Best Buy is
continuing its work in the health space. Its care at home platform,
Current Health, was added to the company’s portfolio in 2021 and
brings together remote patient monitoring, telehealth and patient
engagement into a single solution for healthcare providers.
About Atrium Health
Atrium Health is a nationally recognized leader in shaping
health outcomes through innovative research, education and
compassionate patient care. Based in Charlotte, North Carolina,
Atrium Health is an integrated, nonprofit health system with more
than 70,000 teammates serving patients at 40 hospitals and more
than 1,400 care locations. Atrium Health is part of Advocate
Health, the fifth-largest nonprofit health system in the United
States, which was created from the combination with Advocate Aurora
Health. It provides care under the Atrium Health Wake Forest
Baptist name in the Winston-Salem, North Carolina, region, as well
as Atrium Health Navicent and Atrium Health Floyd in Georgia and
Alabama. Atrium Health is renowned for its top-ranked pediatric,
cancer and heart care, as well as organ transplants, burn
treatments and specialized musculoskeletal programs. A recognized
leader in experiential medical education and groundbreaking
research, Wake Forest University School of Medicine is the academic
core of the system, including Wake Forest Innovations, which is
advancing new medical technologies and biomedical discoveries.
Atrium Health is also a leading-edge innovator in virtual care and
mobile medicine, providing care close to home and in the home.
Ranked nationally among U.S. News & World Report’s Best
Hospitals in eight pediatric specialties and for rehabilitation,
Atrium Health has also received the American Hospital Association’s
Quest for Quality Prize and its 2021 Carolyn Boone Lewis Equity of
Care Award, as well as the 2020 Centers for Medicare & Medicaid
Services Health Equity Award for its efforts to reduce racial and
ethnic disparities in care. With a commitment to every community it
serves, Atrium Health seeks to improve health, elevate hope and
advance healing – for all, providing $2.46 billion last year in
free and uncompensated care and other community benefits.
About Best Buy Co., Inc.
Best Buy (NYSE: BBY) is the world’s largest specialty consumer
electronics retailer. Our purpose is to enrich lives through
technology, which we do by providing our customers a unique mix of
advice, products and services in our stores, online, and in homes.
Our expert associates advise customers on our curated assortment of
the latest, name-brand technology, while our highly trained
services teams help with designs, consultations, delivery,
installation, tech support and repair. Best Buy operates nearly
1,000 retail stores in North America and has more than 90,000
employees. We are a leader in environmental, social and governance
issues, including through the Best Buy Foundation’s nationwide Best
Buy Teen Tech Center® network and the significant role we play in
the circular economy through repair, trade-in and recycling
programs. Our Best Buy Health business enables care at home for
everyone by focusing on three key areas: wellness at home, aging at
home and care at home. Building its strategy on the strengths of
Best Buy, Best Buy Health utilizes its Lively® brand to offer a
suite of devices, health and safety services and Caring Centers to
help adults age independently. Best Buy Health also connects
patients and providers through its Current Health platform to
improve the care at home experience and ensure better outcomes. For
more information on Best Buy Health, visit BestBuy.com.
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PR Contacts: Keegan Shoutz Best Buy
Keegan.Shoutz@bestbuy.com
Dan Fogleman Atrium Health Dan.Fogleman@AtriumHealth.org
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