NTT DATA Named a Leader in NelsonHall’s NEAT Report for Advanced Digital Workplace Services 2023
08 Janeiro 2024 - 12:41PM
Business Wire
Company Recognized for Initiatives That Help
Clients Build the Modern Digital Workplace
NTT DATA, a global digital business and IT services leader,
today announced that NelsonHall has named the company a Leader in
its NelsonHall NEAT Evaluation Report for Advanced Digital
Workplace Services report for the fourth straight year. The company
was recognized as a Leader for its overall ability to meet future
client requirements as well as delivering immediate benefits to its
Digital Workplace services clients.
The report highlighted NTT DATA’s ability to reduce operating
costs through hyper-automation and business outcomes. The report
cited NTT DATA’s strong focus on workplace-specific use cases on
its proprietary Nucleus Intelligent Enterprise Platform, Digital
experience management and Experience Level Agreements (XLA)
maturity roadmap to enable employee and client experiences as its
key strengths.
“NTT DATA has a robust portfolio of digital workplace services
to deliver outcomes that clients are looking for to transform the
way employees work, collaborate and innovate on any device,
anywhere, anytime,” said John Laherty, Senior IT Services
Research Analyst, NelsonHall. “It’s Nucleus Intelligent
Enterprise Platform empowers employees to be their productive best
through modern consumer-like experience and enable IT operations
team to run efficient XLA-based operations.”
NelsonHall further cited NTT DATA’s ability to provide a
comprehensive blend of culture, operations, and technology to
elevate the engagement and productivity of employees, improve
data-driven decision-making, operational efficiency, and retain and
attract talent.
“Being named a Leader by NelsonHall in Advanced Digital
Workplace Services for the fourth consecutive time is a testament
to NTT DATA's excellence in providing modern digital workplace
environments,” said Kaz Nishihata, Director and Senior Executive
Vice President, NTT DATA Group Corporation. “We are committed
to making substantial investments in workplace platforms,
conversational AI, digital experience management, and
sustainability solutions to further enhance the digital workplace
experience.”
The report also emphasized on NTT DATA’s integration with NTT
Ltd. making it a $30 Billion IT powerhouse. The combination expands
their workplace collaboration capabilities with Cloud Voice and
Operator Connect services. Cloud Voice fills gaps in voice calls
from Microsoft Teams and Cisco Webex, while Operator Connect allows
organizations to easily activate NTT Calling Plans and Audio
Conferencing services directly into Microsoft Teams.
“Generative AI has the potential to spur a new wave of
innovation in digital workplace operations,” said Tanvir Khan,
Chief Digital and Strategy Officer, NTT DATA Services. “As a
leader in Digital Workplace services, NTT DATA is actively
evaluating and implementing Digital Workplace specific Generative
AI use cases to enable customers and service teams to achieve
unparalleled efficiency, productivity, and overall experience.”
To learn more about NTT DATA’s Digital Workplace Services visit:
https://us.nttdata.com/en/services/digital-workplace-services
About NTT DATA
NTT DATA is a $30 billion, trusted global innovator of IT and
business services. They help clients transform through business and
technology consulting, industry and digital solutions, applications
development and management, managed edge-to-cloud infrastructure
services, BPO, systems integration and global data centers. They
are committed to their clients’ long-term success and combine
global reach with local client service in over 80 countries. Visit
nttdata.com or LinkedIn to learn more.
About NelsonHall
NelsonHall is the leading global analyst firm dedicated to
helping organizations understand the ‘art of the possible’ in
digital operations transformation. With analysts in the U.S., U.K.,
Continental Europe, and India, NelsonHall provides buy-side
organizations with detailed, critical information on markets and
vendors (including NEAT assessments) that helps them make fast and
highly informed sourcing decisions. And for vendors, NelsonHall
provides deep knowledge of market dynamics and user requirements to
help them hone their go-to-market strategies. NelsonHall’s analysis
is based on rigorous, primary research and is widely respected for
the quality and depth of its insight.
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