This year’s honorees played a pivotal role in
accelerating CXone Mpower adoption and scaling the impact of
customer service automation globally
NiCE (Nasdaq: NICE) today announced the winners of
the NiCE Elite Partners of the Year award at Interactions 2025, the
industry’s largest customer experience event, taking place in Las
Vegas. The winning partners were recognized for their exceptional
contributions to expanding CXone Mpower’s global footprint,
enabling more organizations to deliver connected, proactive and
automated customer service.
Selected for their commitment to deepening expertise through
advanced certifications and delivering differentiated value to
customers, the winners exemplify excellence in innovation,
execution, and impact. The winners of the NiCE Elite Partners of
the Year award are:
Top Global System Integrator – For redefining customer
service as a catalyst for proactive growth and delivering seamless,
data-driven, and intuitive experiences at scale, the winner is
Accenture.
Top Technology Solution Distributor - For expanding the
reach of NiCE’s solutions by activating a robust network of
technology advisors and accelerating momentum across the channel,
the winner is Telarus.
Top Carrier Communication Partner – For delivering the
connectivity, reliability, and security essential to supporting
AI-powered customer experiences at scale, the winner is
Verizon.
Top CALA Partner – For showcasing exceptional regional
leadership and expertise in advancing CXone Mpower adoption
throughout CALA and enabling enterprises to harness the power of
next-generation CX automation, the winner is Betta.
Top Canada Partner – For advancing CX innovation in the
Canadian market through major infrastructure investments and market
leadership in communications and media, the winner is Bell
Canada.
Top Public Sector Partner – For enabling government and
public service agencies to transform workforce and HR operations
through CXone Mpower-driven innovation, the winner is Deloitte
GPS.
Top Trusted Advisor – For serving as a strategic partner
to clients navigating cloud, cybersecurity, and automation
solutions, and helping organizations modernize and elevate the
customer experience, the winner is Amplix.
Top DEVone Partner – For redefining real-time
collaboration by enabling businesses to instantly add co-browsing
and collaborative capabilities to any digital experience and
helping over 3,000 organizations streamline customer interactions,
the winner is Surfly.
Top Certified Implementation Partner – For delivering
seamless CXone Mpower implementations with precision and speed, and
helping enterprises across industries drive agility, resilience,
and transformation through expert guidance and execution, the
winner is Tech Mahindra.
Top Technology Partner – For empowering innovation
through globally trusted cloud infrastructure and enabling
organizations to deploy AI-powered experiences at speed and scale,
the winner is AWS.
Barry Cooper, President, CX Division, NiCE, said, "CXone
Mpower is setting a new global standard for AI-driven customer
service. It’s our partners who help bring this innovation to life,
extending our reach, accelerating adoption, and driving measurable
outcomes for businesses worldwide. We’re proud to recognize this
year’s winners for their outstanding dedication, expertise, and
role in reshaping the future of customer experience.”
About NiCE NiCE (NASDAQ: NICE) is transforming the
world with AI that puts people first. Our purpose-built AI-powered
platforms automate engagements into proactive, safe, intelligent
actions, empowering individuals and organizations to innovate and
act, from interaction to resolution. Trusted by organizations
throughout 150+ countries worldwide, NiCE’s platforms are widely
adopted across industries connecting people, systems, and workflows
to work smarter at scale, elevating performance across the
organization, delivering proven measurable outcomes.
Trademark Note: NiCE and the NiCE logo are trademarks of NICE
Ltd. All other marks are trademarks of their respective owners. For
a full list of NICE's marks, please see:
www.nice.com/nice-trademarks.
Forward-Looking Statements This press release contains
forward-looking statements as that term is defined in the Private
Securities Litigation Reform Act of 1995. Such forward-looking
statements, including the statements by Mr. Cooper, are based on
the current beliefs, expectations and assumptions of the management
of NICE Ltd. (the “Company”). In some cases, such forward-looking
statements can be identified by terms such as “believe,” “expect,”
“seek,” “may,” “will,” “intend,” “should,” “project,” “anticipate,”
“plan,” “estimate,” or similar words. Forward-looking statements
are subject to a number of risks and uncertainties that could cause
the actual results or performance of the Company to differ
materially from those described herein, including but not limited
to the impact of changes in general economic and business
conditions; competition; successful execution of the Company’s
growth strategy; success and growth of the Company’s cloud
Software-as-a-Service business; rapid changes in technology and
market requirements; the implementation of AI capabilities in
certain products and services, decline in demand for the Company's
products; inability to timely develop and introduce new
technologies, products and applications; difficulties in making
additional acquisitions or difficulties or effectively integrating
acquired operations; loss of market share; an inability to maintain
certain marketing and distribution arrangements; the Company’s
dependency on third-party cloud computing platform providers,
hosting facilities and service partners; cyber security attacks or
other security incidents; privacy concerns; changes in currency
exchange rates and interest rates, the effects of additional tax
liabilities resulting from our global operations, the effect of
unexpected events or geo-political conditions, including those
arising from political instability or armed conflict that may
disrupt our business and the global economy; our ability to recruit
and retain qualified personnel; the effect of newly enacted or
modified laws, regulation or standards on the Company and our
products and various other factors and uncertainties discussed in
our filings with the U.S. Securities and Exchange Commission (the
“SEC”). For a more detailed description of the risk factors and
uncertainties affecting the company, refer to the Company's reports
filed from time to time with the SEC, including the Company’s
Annual Report on Form 20-F. The forward-looking statements
contained in this press release are made as of the date of this
press release, and the Company undertakes no obligation to update
or revise them, except as required by law.
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version on businesswire.com: https://www.businesswire.com/news/home/20250618356904/en/
Corporate Media Contact Christopher Irwin-Dudek, +1 201
561 4442, media@nice.com, ET
Investors Marty Cohen, +1 551 256 5354, ir@nice.com, ET
Omri Arens, +972 3 763 0127, ir@nice.com, CET
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