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UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
Washington, D.C. 20549
FORM 10-K
(Mark One)
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ANNUAL REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES
EXCHANGE ACT OF 1934 |
For the fiscal year ended December 31, 2022.
OR
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TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES
EXCHANGE ACT OF 1934 |
For the transition period from
to
Commission file number 001-38134
Blue Apron Holdings, Inc.
(Exact name of registrant as specified in its charter)
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Delaware |
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81-4777373 |
(State or Other Jurisdiction of Incorporation or
Organization) |
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(I.R.S. Employer Identification No.) |
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28 Liberty Street, New York, New York
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10005 |
(Address of Principal Executive Offices) |
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Registrant’s telephone number, including area code
(347) 719-4312
Securities registered pursuant to Section 12(b) of the
Act:
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Title of Each Class |
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Name of Exchange on Which Registered |
Class A Common Stock, $0.0001 par value per share |
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New York Stock Exchange LLC |
Securities registered pursuant to Section 12(g) of the
Act:
None.
Indicate by check mark if the registrant is a well-known seasoned
issuer, as defined in Rule 405 of the Securities Act.
Indicate by check mark if the registrant is not required to file
reports pursuant to Section 13 or Section 15(d) of the
Act.
Indicate by check mark whether the registrant (1) has filed all
reports required to be filed by Section 13 or 15(d) of the
Securities Exchange Act of 1934 during the preceding 12 months (or
for such shorter period that registrant was required to file such
reports), and (2) has been subject to such filing requirements for
the past 90 days.
Indicate by check mark whether the registrant has submitted
electronically every Interactive Data File required to be submitted
pursuant to Rule 405 of Regulation S-T (§232.405 of this chapter)
during the preceding 12 months (or for such shorter period that the
registrant was required to submit such files).
Indicate by check mark whether the registrant is a large
accelerated filer, an accelerated filer, a non-accelerated filer,
smaller reporting company, or an emerging growth company. See the
definitions of “large accelerated filer,” “accelerated filer,”
“smaller reporting company,” and “emerging growth company” in Rule
12b-2 of the Exchange Act.
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Large accelerated filer
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Accelerated filer
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Smaller reporting company
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Emerging growth company
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Non-accelerated filer
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If an emerging growth company, indicate by check mark if the
registrant has elected not to use the extended transition period
for complying with any new or revised financial accounting
standards provided pursuant to Section 13(a) of the Exchange
Act.
o
Indicate by check mark whether the registrant has filed a report on
and attestation to its management’s assessment of the effectiveness
of its internal control over financial reporting under Section
404(b) of the Sarbanes-Oxley Act (15 U.S.C. 7262(b)) by the
registered public accounting firm that prepared or issued its audit
report.
x
If securities are registered pursuant to Section 12(b) of the Act,
indicate by check mark whether the financial statements of the
registrant included in the filing reflect the correction of an
error to previously issued financial
statements. □
Indicate by check mark whether any of those error corrections are
restatements that required a recovery analysis of incentive-based
compensation received by any of the registrant’s executive officers
during the relevant recovery period pursuant to
§ 240.10D-1(b). □
Indicate by check mark whether the registrant is a shell company
(as defined by Rule 12b-2 of the Exchange Act).
Based on the closing price of the Registrant’s Class A Common Stock
on the last business day of the Registrant’s most recently
completed second fiscal quarter, which was June 30, 2022, the
aggregate market value of its Class A Common Stock and Class B
Common Stock (based on a closing price of $3.64 per share on June
30, 2022 as reported on the New York Stock Exchange) held by
non-affiliates was approximately $93.8 million.
As of February 28, 2023, there were 69,291,499 shares of Class
A Common Stock, 0 shares of Class B Common Stock and 0 shares of
Class C Capital Stock outstanding.
Documents Incorporated by Reference:
Portions of the proxy statement to be filed pursuant to Regulation
14A of the Exchange Act no later than 120 days after the end of
this fiscal year covered by this Annual Report on Form 10-K are
incorporated by reference into Part III of this Form
10-K.
BLUE APRON HOLDINGS, INC.
TABLE OF CONTENTS
Unless the context otherwise requires, we use the terms “Blue
Apron”, the “Company”, “we”, “us”, and “our” in this Annual Report,
to refer to Blue Apron Holdings, Inc. and, where appropriate, our
consolidated subsidiaries.
See “Management’s Discussion and Analysis of Financial Condition
and Results of Operations – Key Financial and Operating Metrics”
for the definitions of the following terms used in this Annual
Report: “Orders”, “Customers”, “Average Order Value”, “Orders per
Customer”, and “Average Revenue per Customer”.
CAUTIONARY NOTE REGARDING FORWARD-LOOKING STATEMENTS
This Annual Report on Form 10-K contains forward-looking
statements. All statements other than statements of historical fact
contained in this Annual Report on Form 10-K, including statements
regarding our future results of operations and financial position,
business strategy and plans, and objectives of management for
future operations, are forward-looking statements. These statements
involve known and unknown risks, uncertainties, and other important
factors that may cause our actual results, performance or
achievements to be materially different from any future results,
performance, or achievements expressed or implied by the
forward-looking statements.
In some cases, you can identify forward-looking statements by terms
such as “may,” “should,” “expects,” “plans,” “anticipates,”
“could,” “intends,” “target,” “projects,” “contemplates,”
“believes,” “estimates,” “predicts,” “potential,” or “continue,” or
the negative of these terms or other similar expressions. The
forward-looking statements in this Annual Report on Form 10-K are
only predictions. We have based these forward-looking statements
largely on our current expectations and projections about future
events and financial trends that we believe may affect our
business, financial condition and results of operations. These
forward-looking statements speak only as of the date of this Annual
Report on Form 10-K and are subject to a number of risks,
uncertainties and assumptions described in the “Risk Factors”
section and elsewhere in this Annual Report on Form 10-K. Because
forward-looking statements are inherently subject to risks and
uncertainties, some of which cannot be predicted or quantified, you
should not rely on these forward-looking statements as predictions
of future events. The events and circumstances reflected in our
forward-looking statements may not be achieved or occur and actual
results could differ materially from those projected in the
forward-looking statements. Some of the key factors that could
cause actual results to differ from our expectations
include:
•the
sufficiency of our cash resources and ability to operate as a going
concern in the event that prior to the end of the second quarter of
2023, RJB Partners, LLC (“RJB”) and certain other affiliates of
Joseph N. Sanberg do not fund their remaining respective
obligations under the $56.5 million private placement and $12.7
million gift card transaction, we are unable to raise sufficient
funds from our February 2023 at-the-market offering or from other
financing sources, we are unable to dispose of some or all of the
pledged securities securing the RJB private placement obligation in
a private or other sale and receive cash proceeds sufficient to
satisfy amounts owed to us from Mr. Sanberg’s affiliates,
or we are unable to realize the anticipated benefits from
identified, and to be identified, expense reductions or incur
unforeseen additional cash expenses; our expectations regarding our
expenses and revenue; the outcome of discussions with our
noteholder in the event we breach a covenant or other obligation
under our note purchase and guarantee agreement, dated as of May 5,
2022 (as amended, the “note purchase agreement”), including with
respect to our ability to meet the financial, reporting and other
covenants or our ability to make a payment on the accelerated
payment schedule agreed to in March 2023; and our ability,
including the timing and extent, to sufficiently manage costs and
to fund investments in our operations in amounts necessary to
maintain compliance with financial and other covenants under our
indebtedness, while continuing to support the execution of our
strategy;
•our
ability, including the timing and extent, to successfully support
the execution of our strategy; our ability to cost-effectively
attract new customers and retain existing customers (including, on
the one hand, our ability to execute our marketing strategy with a
reduced marketing budget, or on the other hand, our ability to
sustain any increase in demand we may experience); our ability to
continue to expand our product offerings and distribution channels;
our ability to sustain any
increase in demand and/or ability to continue to execute
operational efficiency practices announced in December 2022,
including managing our corporate workforce reduction costs and the
impact of our workforce reduction on executing our
strategy;
•our
expectations regarding, and the stability of, our supply chain,
including potential shortages, interruptions or continued increased
costs in the supply or delivery of ingredients, and parcel and
freight carrier interruptions or delays and/or higher freight or
fuel costs, as a result of inflation or otherwise;
•our
ability to respond to changes in consumer behaviors, tastes, and
preferences that could lead to changes in demand, including as a
result of, among other things, the impact of inflation or other
macroeconomic factors, and to some extent, long-term impacts on
consumer behavior and spending habits;
•the
company’s ability to attract and retain qualified employees and
personnel in sufficient numbers; our ability to effectively
compete;
•our
ability to maintain and grow the value of our brand and
reputation;
•any
material challenges in employee recruiting and retention; any
prolonged closures, or series of temporary closures, of one or both
of our fulfillment centers, supply chain or carrier interruptions
or delays, and any resulting need to cancel or shift customer
orders;
•our
ability to achieve our environmental, social and corporate
governance (“ESG”) goals on our anticipated timeframe, if at
all;
•our
ability to maintain food safety and prevent food-borne illness
incidents and our susceptibility to supplier-initiated
recalls;
•our
ability to comply with modified or new laws and regulations
applying to our business, or the impact that such compliance may
have on our business;
•our
vulnerability to adverse weather conditions, natural disasters,
wars, and public health crises, including pandemics;
•our
ability to protect the security and integrity of our data and
protect against data security risks and breaches; and
•our
ability to obtain and maintain intellectual property
protection.
While we may elect to update these forward-looking statements at
some point in the future, whether as a result of any new
information, future events, or otherwise, we have no current
intention of doing so except to the extent required by applicable
law.
SUMMARY OF RISK FACTORS
You should consider carefully the risks described under the "Risk
Factors" section and elsewhere in this Annual Report on Form 10-K.
These risks, which include the following, could materially and
adversely affect our business, financial condition, operating
results, cash flow, and prospects, which could cause the trading
price of our Class A common stock to decline and could result in a
partial or total loss of your investment:
•Our
consolidated financial statements contain a statement regarding a
substantial doubt about our ability to continue as a going concern
because funding of the remaining amounts due to us in connection
with the liquidity transactions (as defined below) has not yet
occurred and we have not yet raised sufficient alternative funds
through our at-the-market offerings or otherwise. If such
transactions, as described below, do not close and we do not secure
sufficient amounts of alternative financing, and/or we do not
realize the anticipated benefits of our identified and to be
identified cost savings, we will be unable to meet our current
obligations and we will be unable to continue as a going concern as
early as the second quarter of 2023.
•Our
indebtedness could materially adversely affect our business and
financial condition. In particular, any failure to comply with the
covenants in the note purchase agreement or failure to timely pay
the accelerated payment obligations agreed to in March 2023 would
materially adversely affect our business. Furthermore, the
restrictive covenants in our note purchase agreement may limit our
ability to pursue our business strategies, which would materially
adversely affect our operating results, and the failure to comply
with such restrictions could materially adversely affect our
business.
•We
have a history of losses, and we may be unable to achieve or
sustain profitability.
•We
may be unable to successfully continue to execute our strategy. If
we fail to cost effectively acquire new customers or retain our
existing customers or if we fail to derive profitable net revenue
from our customers, our business would be materially adversely
affected.
•If
we fail to effectively attain or manage any future revenue growth,
or if we fail to effectively manage costs, our business could be
materially adversely affected.
•If
we do not successfully maintain, operate and optimize our
fulfillment centers and logistics channels, and manage our ongoing
real property and operational needs, our business, financial
condition and operating results could be materially adversely
affected.
•Our
business depends on a strong and trusted brand, and any failure to
maintain, protect or enhance our brand, including as a result of
events outside our control, could materially adversely affect our
business.
•Increased
competition presents an ongoing threat to the success of our
business.
•Changes
in consumer tastes and preferences or in consumer spending due to
inflation or otherwise, and other economic or financial market
conditions could materially adversely affect our
business.
•Our
ability to source quality ingredients and other products is
critical to our business, and any disruption to our supply or
supply chain could materially adversely affect our
business.
•Food
safety and food-borne illness incidents or advertising or product
mislabeling may materially adversely affect our business by
exposing us to lawsuits, product recalls or regulatory enforcement
actions, increasing our operating costs and reducing demand for our
product offerings.
•If
we lose key management or fail to meet our need for qualified
employees, with specialized skills, our business, financial
condition and operating results could be materially adversely
affected.
•We
rely on our proprietary technology and data to forecast customer
demand and to manage our supply chain, and any failure of this
technology, or the quality of our data, could materially adversely
affect our business, financial condition and operating
results.
•We
are subject to extensive governmental regulations which require
significant expenditures and ongoing compliance efforts. Even
inadvertent, non-negligent or unknowing violations of federal,
state or local regulatory requirements could expose us to adverse
governmental action and materially adversely affect our business,
financial condition and operating results. Further, changes to law,
regulation or policy applicable to food could leave us vulnerable
to adverse governmental action and materially adversely affect our
business, financial condition and operating results.
PART I
ITEM 1. BUSINESS.
Blue Apron's vision is Better Living Through Better Food™. Founded
in 2012, we are on a mission to spark discovery, connection and joy
through cooking. We offer fresh, chef-designed recipes that empower
our customers to embrace their culinary curiosity and challenge
their abilities to see what a difference cooking quality food can
make in their lives.
Our core product is the meal experience we help our customers
create. These experiences extend from discovering new recipes,
ingredients, and cooking techniques to preparing meals with
families and loved ones to sharing photos and stories of culinary
triumphs. Central to these experiences are the original recipes we
design with fresh, seasonally-inspired produce and high-quality
ingredients sent directly to our customers. We also sell wine,
which can be paired with our meals or can be purchased à la carte,
through Blue Apron Wine, our direct-to-consumer wine delivery
service. Through Blue Apron Market, our e-commerce platform, we
sell a curated selection of cooking tools, utensils, pantry items,
and add-on products for different culinary occasions, which are
tested and recommended by our culinary team. Our products are
available to purchase through our website, mobile app, and
beginning in the second quarter of 2022, our meal kits are also
available for sale on third-party sales platforms. Our customers
span ages, geographies, income brackets, and levels of culinary
expertise. They include young couples, families, singles, and empty
nesters. Our passionate community of home cooks tell us, through
emails, phone calls, and social media, how much Blue Apron has
changed their lives.
Central to our operations, we have developed an integrated network
that employs technology and expertise across many disciplines. Our
supply-demand coordination activities––demand planning, recipe
creation, procurement, recipe merchandising, fulfillment
operations, distribution, customer service, and marketing––drive
our end-to-end value chain.
Our Products
Meals
On our direct-to-consumer platform, we strive to offer our
customers a balanced mix of ingredients, cuisines, familiarity,
discovery, and preparation times. We are focused on offering a
variety of choices every week, including a range of recipes
designed for a healthy lifestyle, so that customers can make
selections based on their individual or household needs and
preferences. We currently offer our customers four weekly meal
plans - a Two-Serving Signature Plan, a Two-Serving Vegetarian
Plan, a Two-Serving Wellness Plan, and a Four-Serving Signature
Plan.
For
meal plans, customers have the flexibility to choose any
combination of the core recipes offered in any week, regardless of
their plan. For each Order per week, this includes a minimum of two
recipes with up to sixteen choices on the Two-Serving Plan and a
minimum of two recipes with up to fourteen choices on the
Four-Serving Plan. Beginning in 2022, the weekly main course recipe
options also include two Ready to Cook recipes, which are shipped
with a recyclable cooking tray and require no knife work or
chopping.
In addition, each week customers can add unlimited Add-ons recipes
to each Order, which includes breakfast, appetizers, side dishes,
desserts, à la carte proteins, and/or Heat & Eat meals, which
are microwavable meals ready in minutes.
Customers are also able to purchase a second Order each week,
allowing them to select additional recipes per week at staggered
times, or double recipes to serve up to eight people per meal on
the Four-Serving Plan. In 2021, Blue Apron also introduced a select
number of meal kits that are available for purchase on Blue Apron
Market, our e-commerce market, without a subscription. In 2022, we
expanded the optionality to purchase non-subscription boxes to
third-party e-commerce channels.
Based on the number of Orders in 2022 per plan type, approximately
80% of our meal orders were for the Two-Serving Plan, and
approximately 20% were for the Four-Serving Plan. Our customers can
tailor their orders to complement their individual tastes and
lifestyles. Some customers prefer to let our recipe recommendation
algorithm choose their recipes based on the food preferences they
have provided to us, while other customers actively choose several
weeks in advance of delivery which recipes to receive. Customers
can choose to receive orders each week, or less frequently if that
better suits their schedules. Customers can make their weekly order
selections on our website or through our mobile
application.
In addition, customers have the option to customize some of their
recipe selections, such as the ability to upgrade a protein for a
more premium protein, replace a meat with a plant protein, or
increase the serving size from two to four. We also offer Premium
recipes, including our Craft offering, that introduce our customers
to specialty protein combinations, advanced culinary techniques,
and unique flavor twists. Both our customized options and Premium
recipes are priced at a premium to our standard rates. We also sell
seasonally-inspired occasion-based offerings throughout the year
consisting of multiple recipes for six to eight people, which we
sell as part of our subscription meal plan, along with the Blue
Apron Market and third-party e-commerce channels.
Our culinary team, including chefs who are alumni of some of the
best restaurants in the world, such as Michelin-starred Per Se and
Blue Hill at Stone Barns, begins the recipe creation process with
various seasonally-inspired ingredients. Our chefs apply to these
raw ingredients their expertise and insights from our customer
feedback and recipe ratings to create our recipe offerings, with an
eye towards what is delicious and accessible for individuals and
families to eat week in and week out.
We merchandise our recipes through various campaigns geared toward
seasonality, dietary preferences, ingredients, and healthy
lifestyles. Our approach to menu design seeks to balance ingredient
supply and cost while appealing to a variety of customer lifestyles
and cooking attitudes across a broad range of demographics and
taste profiles.
We are committed to sourcing fresh produce and other high-quality
ingredients year-round from our supplier network that includes
farmers, ranchers, fisheries, and artisans. Our recipes change
every week based on the season and often feature specialty
ingredients not readily available elsewhere. By merchandising these
ingredients into carefully crafted recipes, we are able to
introduce our customers to ingredients they may have never
experienced before. We also collaborate with suppliers to create
ingredients specifically for our recipes, such as custom sauces,
unique spice blends, or, for example, bespoke ramen noodles from a
third-generation noodle maker.
Our ingredient standards are critically important to us and our
customers. We source only ingredients that are as sustainable as
possible. All of our beef, poultry, and pork comes from animals not
treated with added hormones or sub-therapeutic antibiotics,
and
our eggs are Certified Humane Raised and Handled®
pasture raised.
Similarly, we source high-quality seafood consistent with the
standards established by Monterey Bay Aquarium Seafood Watch, one
of the world’s most respected sustainable seafood
organizations,
and we prioritize sourcing seafood with additional third-party
verified sustainability certifications.
Wine
Blue Apron Wine, our direct-to-consumer wine delivery service, uses
an integrated supply chain and direct sourcing relationships to
deliver high-quality wines at compelling values. We work directly
with vineyards and consult with acclaimed winemakers to create
custom Blue Apron wines that are specially crafted for our
customers and uniquely curated to pair with our meals. Our wines
included in our monthly wine delivery service are sized for a
dinner for two (in 500ml bottles, rather than traditional 750ml
bottles). Customers have the flexibility to customize their box,
choosing six bottles from a monthly selection of wines that best
meet their taste preferences. A pairing key system provides insight
into the wine profiles, and enables customers to pair their Blue
Apron meals and wines. Our wine offerings include curated red,
white, rosé and sparkling wines, tasting notes, pairing tips, and
the story behind each wine. We are a licensed winery, and currently
ship directly to customers in 31 states and Washington,
D.C.
As with our meals, customers may choose to actively manage their
monthly wine orders by adjusting deliveries to fit their schedules,
or they may simply sign up and receive one or two deliveries each
month. Wine customers can also order a second box per monthly
cycle. In addition to our monthly wine service, customers have the
ability to order curated assortments and wine by 500ml and 750ml
bottles, half-case, case, or other bundles on the Blue Apron
Market, outside of the monthly subscription model.
Market
Blue Apron Market, our e-commerce market, features a curated
selection of cooking tools, utensils, pantry items, and add-on
products for different culinary occasions, which are tested in our
test kitchen and recommended by our culinary team. A number of
these items are not available elsewhere, and we regularly evaluate
expanding our exclusive items and partnerships. Our recipe cards
feature cooking tools and utensils from Blue Apron Market, creating
an integrated brand experience for our community of home cooks and
repeated merchandising opportunities for our company. A selection
of non-subscription meal kit boxes and our wines are also sold on
the Blue Apron Market website.
Digital Experience
Customers can find recipes, register their dietary preferences,
manage their accounts, and make purchases on our website or on our
iOS and Android mobile applications. Our digital customer
experience is immersive: we offer how-to cooking videos, stories
about our suppliers, a step-by-step interactive cook along, and our
collection of thousands of recipes that customers can access on
their own.
How We Do It
We have created an integrated network that enables us to source
high quality, differentiated ingredients, design original recipes
around those ingredients, and combine them into meaningful cooking
experiences that we deliver to customers across the contiguous
United States. Our interconnected end-to-end value chain allows us
to execute cost-effectively and at scale. Coordination between our
culinary team, procurement and operations teams, our marketing
practices, and technology tools help us pair customer demand with
supply, as well as to work with our suppliers to deliver high
quality food at compelling values. Our kitchen manufacturing,
fulfillment and logistics operations are built to support our
ongoing product innovation.
Supply-Demand Coordination
Our supply-demand coordination activities include demand planning,
recipe development, recipe merchandising, and marketing. We use
near-term and long-term demand forecasting based on proprietary
data and software to inform decisions along our value chain,
including fulfillment center capacity and ingredient purchasing.
This process continues through recipe development, and
merchandising, as we craft recipes around available ingredients,
and have the ability to make adjustments up to just a few weeks
prior to fulfillment. We have also tailored our marketing
strategies based on these demand forecasts and planning to optimize
our marketing return on investment.
Supplier Relationships
Our deep supplier relationships provide us the ability to source
high quality ingredients. This enables us to collaborate on demand
planning to manage inventories and optimize yields in effort to
reduce waste and cost while minimizing our supply chain footprint.
Blue Apron often aims to work directly with farmers when
practicable to ensure customers receive high quality,
seasonally-inspired produce at optimal freshness, at the best
value. We source from farmers, ranchers, fisheries, and other
suppliers of meat, seafood, and poultry products that meet our
animal welfare standards, enabling us to provide premium
ingredients to our customers such as pasture raised beef and
Certified Humane Raised and Handled®
pasture raised eggs.
Operations
Our purchasing, production, fulfillment, and logistics operations
are integrated with our demand management and supplier
relationships. Successfully integrating these disparate activities
requires us to possess a variety of competencies: a team with deep,
ingredient-specific expertise; a technology-enabled platform that
connects our end-to-end operations; and a scalable architecture
that adapts to surges in demand as well as variations in available
supply. Our enhanced planning and process-driven strategies enable
us to make informed purchasing decisions and provide opportunities
to better manage food costs, allocate labor and reduce waste in our
fulfillment centers.
Informed Purchasing
While we work directly with our suppliers months in advance to plan
our supply needs, we place purchase orders closer to the expected
fulfillment, after coordinating supply and demand through processes
such as recipe merchandising and analyzing the outputs of our
demand planning and forecasting tools.
Production and Fulfillment
As of December 31, 2022, we operated two fulfillment centers. Our
fulfillment centers are designed to effectively manage our
variable, high-throughput, perishable inventory, as well as
flexible production and labor needs. We have invested extensively
in our fulfillment centers, including the opening of our Linden,
New Jersey center in 2017 and the implementation of automation
equipment in our Linden and Richmond, California fulfillment
centers, and continue to optimize our network with a focus on
maximizing efficiencies.
Because we prep and ship perishable products, our fulfillment
centers must adhere to stringent food safety standards, temperature
protocols, and regulatory guidelines, and our fulfillment centers
are staffed with trained professionals to ensure that our
ingredients adhere to our food safety and quality standards. Our
Linden and Richmond fulfillment centers are certified under the
Safe Quality Food (SQF) Food Safety Code for Manufacturing
nationwide, a globally recognized, independent food safety standard
administered by the Safe Quality Food Institute.
To support our fulfillment operations we have developed proprietary
technology, such as our proprietary inventory management tools to
assess incoming ingredients for quality and our proprietary kitchen
prep software that demonstrates to fulfillment center associates
how to prep ingredients for each recipe, and provides instructions
on selecting the correct type of packaging for each ingredient. We
also use third-party technology in fulfillment operations to
complement our proprietary systems.
Logistics
Our logistics team designs, manages, and optimizes a ground-based
delivery network of several third-party service providers capable
of delivering within the contiguous United States. We analyze
outbound logistics on a zip code by zip code basis to enable
cost-effective and timely delivery of orders, while also adjusting
the packaging of our ingredients and other components of our
fulfillment operations based on the expected delivery route,
weather, or ultimate destination. All of our packaging materials
are chosen with environmental impact in mind. We select packaging
that is recyclable or biodegradable when practicable. Our packaging
innovation team, with the support of third-party sustainability
experts, is focused on innovating to improve our packaging design,
lower overall costs, and reduce our carbon footprint.
Our Brand and Marketing
We are continuing to build a consumer lifestyle brand that empowers
our customers to embrace their culinary curiosity and challenge
their abilities to see what a difference cooking quality food can
make in their lives. Several nights a week, our customers invite us
into their homes. We take part in some of the most joyful parts of
their days, helping them create a meal for themselves, their
families and their loved ones. Their challenges are opportunities
for us to learn together, and their accomplishments are among our
proudest achievements. We hear their success stories every day.
Unlike a purely transactional e-commerce platform, we believe the
emotional connection that customers have with our brand will enable
us to have a more meaningful role in their lives.
We believe in utilizing a strategic mix of marketing channels to
efficiently add new customers as well as to engage and create value
for our existing customers. This includes a diverse mix of online
and offline channels, as well as strategic partnerships that enable
us to expand our brand to new segments of customers. We
deliberately focus on the marketing channels we believe to be the
most efficient and on customer segments that have demonstrated
stronger affinity and retention. We believe our customers continue
to be some of our best marketers, and we see them share their Blue
Apron moments through social media, blogs, and referrals. We also
have a customer referral program through which certain existing
customers may invite others to receive a single complimentary meal
kit box.
For all of our products, we use a combination of paid, earned, and
owned media to increase the awareness of our brand and attract new
customers. Our content enables customers to connect and interact
with our brand even when they are not cooking with us.
For example, we leverage both our digital channels and printed
content within deliveries to highlight specific ingredients,
provide general cooking tips and techniques and foster conversation
within our community of home cooks.
In addition, strategic brand partnerships are an important
opportunity for us to leverage the platform we are building to add
value for our existing customers and showcase our brand to new
customer segments.
Finally, as we continue to promote our brand to attract new
customers, we are focused on investments in marketing technology,
especially in response to the ongoing elimination of cookie-based
tracking. This work includes building out a customer data platform
to better manage our first party data and investing in our
engineering capabilities to improve overall user
experience.
Our Customers
Our customers represent a broad range of demographics including a
wide range of age groups and incomes. Customers of all kinds are
able to successfully incorporate Blue Apron into a wide variety of
lifestyles.
Source: Customer email survey of Blue Apron account holders,
December 2022, with 1,635 respondents.
We also believe our customers roughly mirror the general
geographical population distribution of the United States.
According to the 2020 Current Population Survey by the U.S. Census
Bureau, the top ten states account for 54% of total U.S.
households. Similarly, we estimate that these states accounted for
53% of our customers in the fourth quarter of 2022.
|
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Population by State |
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Blue Apron Customers |
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Top 10 States: 53%
All Other: 47% |
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Source: Blue Apron Customers for the quarter ended December 31,
2022.
Our Competition
The markets in which we compete are rapidly evolving and intensely
competitive, and we face an array of competitors from many
different industry sectors. Our current and potential competitors
include: (1) other food and meal delivery companies; (2) the
supermarket industry, including online supermarket retailers; (3) a
wide array of food retailers, including natural and organic,
specialty, conventional, mass, discount, and other food retail
formats; (4) casual dining and quick-service restaurants and other
food service businesses in the restaurant industry; (5) online wine
retailers, wine specialty stores, and retail liquor stores; and (6)
food manufacturers, consumer packaged goods companies, providers of
logistics services, and other food and ingredient
producers.
We believe that the principal competitive factors upon which we
compete include:
marketing; variety and flexibility of product offering; price and
value perception; brand reputation; product quality (including
uniqueness of ingredients, flavors and techniques); customer
satisfaction; convenience; food safety; customer service; and
reliable and timely fulfillment.
Intellectual Property
Our ability to protect our intellectual property rights, including
our proprietary technology and our customer data, is an important
factor in our strategy and the success of our business. We seek to
protect our intellectual property rights through a combination of
trademark, copyright and patent, and other intellectual property
protections under applicable law. We register domain names,
trademarks and service marks in the United States and abroad. We
also seek to protect and avoid disclosure of our intellectual
property through confidentiality, non-disclosure and invention
assignment agreements with employees, and through appropriate
agreements with our suppliers and others. We have two registered
patents related to product packaging.
Government Regulation
Our business is subject to a variety of federal, state, and local
regulatory requirements, including regulation of our food and wine
operations.
Government Regulation of Food and Food Companies
Food companies, such as Blue Apron, are subject to extensive
government regulation. Federal statutes applicable to food
production include, for example, the Federal Food, Drug, and
Cosmetic Act, the Federal Meat Inspection Act, the Poultry Products
Inspection Act, the Perishable Agricultural Commodities Act, the
Nutrition Labeling and Education Act, the Food Allergen Labeling
and Consumer Protection Act, the FDA Food Safety Modernization Act,
and the Federal Trade Commission Act. Federal regulators have
promulgated extensive regulatory schemes to implement these and
other relevant statutes. These evolving regulatory structures
govern matters including manufacturing, formulating, labeling,
advertising, packaging, storing, and implementing safety measures
for our food products. In particular, the Food and Drug
Administration, or FDA, continues its implementation of the FDA
Food Safety Modernization Act by promulgating substantial numbers
of new regulations and introducing multiple versions of
non-binding, draft guidance documents suggesting new compliance
measures for the food industry. Understanding within the food
industry of how to apply these regulations and the suggestions
offered in FDA guidance documents continues to evolve.
State and local jurisdictions also regulate U.S. food manufacturing
facilities. For example, we currently produce and fulfill products
in the states of California and New Jersey. State and local
governments exert regulatory authority over our operations in these
jurisdictions. The states and localities in which a food production
facility is located can impose registration, licensing, and
inspection requirements in addition to those imposed by federal
law. Some also enforce significant consumer protection-focused
statutory schemes, which can impose additional costs and complexity
on food producers.
Food companies in the United States are subject to government
inspection with or without notice at any time, with concomitant
responsibility to provide access to facilities and equipment,
produce extensive operational documentation, and furnish product,
packaging, and labeling samples for governmental examination.
Federal, state, and local governmental agencies enjoy extensive
discretion to determine whether, when and how to conduct these
activities. Food companies are therefore vulnerable to unexpected
business interruptions and publicity.
All food companies in the United States bear legal responsibility
for any violation of applicable food laws or regulations, whether
that violation is negligent, non-negligent, or deliberate. Any U.S.
company found to have violated food laws or regulations may have
its products seized, its operations enjoined, its goods recalled
from the market and destroyed, and its business exposed to
significant adverse publicity. It is also possible that new laws or
regulations, or changes in the enforcement of existing
requirements, might require us to change our compliance policies,
incur additional cost, or result in unexpected liabilities that
could be significant.
Food Safety and Quality Assurance
We maintain a food safety and quality program to verify that the
food products supplied to our customers are processed in a safe and
sanitary environment and are in compliance with applicable food
safety and regulatory requirements and standards. All meat and
poultry products that we source are processed in facilities
inspected by the U.S. Department of Agriculture, or USDA, or by the
equivalent agencies in countries deemed eligible by USDA for
exporting meat and poultry to the United States. Accordingly, these
products must conform to USDA requirements. All food and packaging
suppliers are prequalified and have agreed to comply with our
requirements. While we perform supplier inspections and conduct
product audits to evaluate suppliers and products for compliance
with our company standards and specifications, we may not be able
to prevent individual suppliers from failing to comply with food
safety laws or our requirements, and we may not be able to locate
each failure to comply with food safety laws or our requirements
prior to receiving food products. Our customer experience team
captures and addresses customer feedback, including inquiries and
complaints about the safety and quality of our food
products.
Government Regulation of Our Wine Business
The production, sale, and shipment of wine in the United States is
regulated by the federal government and by each state government.
State laws are not uniform, so business models that are national in
scope must account for the state-by-state rules to achieve
compliance.
Our wholly-owned subsidiary BAW, Inc., or BAW, is a licensed
California winery, and must comply with federal and California law
controlling winery operations, and with the laws of each state to
which we ship wine. Various regulations control production, excise
tax, labeling, alcohol content and recordkeeping. In addition, the
promotion and marketing of wine, including pricing, is subject to
federal or state regulations. For example, wine marketing cannot be
targeted to children, and some states restrict excessive discounts
on wine. To assist with federal and state regulatory compliance,
BAW relies on various internal and external personnel with relevant
experience.
Alcohol distribution in the United States is traditionally
conducted through a “three tier” system, in which alcohol passes
from manufacturer to wholesaler to retailer in each state, before
it can be sold to a consumer. However, applicable state regulations
permit manufacturers to ship wine directly to consumers around the
country. As a licensed California winery, BAW relies on such
regulations to sell and ship wine to the residents of 31 states
plus the District of Columbia. Each state permit held by BAW has
specific compliance requirements, such as monthly reporting, limits
on the amount of wine that can be shipped to a given household, and
obtaining an adult signature on delivery.
Human Capital Management
Overview of Human Capital Management
Our human capital management plan is designed to meet the diverse
needs of our employee population. Our employee base includes
management professionals, engineers, culinary and food safety
professionals, fulfillment center employees, and customer service
employees in multiple locations across the United
States.
As of December 31, 2022, we employed 1,549 full- and part-time
employees, of which a little over 80% were based in our fulfillment
centers in Linden, New Jersey, and Richmond, California. From time
to time, we also supplement our hourly fulfillment and customer
service staffing with temporary personnel.
In addition, on December 8, 2022, to better align internal
resources with strategic priorities, we announced a reduction in
corporate personnel. This action resulted in a reduction of
approximately 10% of our total corporate workforce, inclusive of
both then current and vacant roles.
Expanding and evolving our human capital management plan continues
to be at the forefront of how we attract and retain qualified
talent. Our people strategy is overseen by our Chief People
Officer, our executive and senior leadership team, and senior human
resource professionals, and management regularly provides updates
to our board of directors. Our employees are not represented by a
labor union or covered by a collective bargaining agreement. We
have not experienced any work stoppages, and we consider our
relations with our employees to be good.
Attraction, Retention, and Development of Talent
Our human capital management strategy is focused on building a
culture of accountability, high performance, and inclusion for our
employees. We strive to recruit and retain the best people for the
job regardless of race, gender, sexual orientation, religion, or
other differences.
In 2022, as a result of an increase in our hourly pay rate to
$18.00 per hour in the fourth quarter of 2021, we were able to
attract and retain more talent into our fulfillment centers through
large-scale onsite hiring events. We continue to work on enhanced
attraction and retention opportunities in our fulfillment centers,
including a more robust onboarding process and ongoing training
programs.
In 2022, we also strengthened our benefits offerings across the
company with the introduction of a new 401(k) matching program as
of January 1, 2022. We also continue to assess and review all
components of our compensation and benefit programs to ensure these
programs are competitive and aligned against the markets in which
we operate.
Investing in our employee’s growth and development has been and
remains a key focus area. In 2022, we implemented multiple programs
throughout the year to support those efforts,
including:
•Establishing
a leadership development program, “At Our Best,” that provided our
senior leaders with tools to operate at their best individually and
collectively, with inclusion and empathy at the core, and to lead
meaningful and sustainable change within the company;
•Instituting
a culture of accountability and implementing best-practice
foundations to support better talent planning for our people which
is designed to allow us to more effectively and efficiently deliver
against our strategy, drive performance and accountability;
and
•Introducing
new incentive programs in our fulfillment centers to promote
awareness around team performance in critical areas, focusing on
quality and efficiency and creating a special place to
work.
Health and Safety
The health and safety of our employees has been and remains our top
priority. We have a dedicated Environmental, Health & Safety,
or EHS, team composed of representatives from across the company.
The EHS team coordinates health and safety matters at all of our
locations, including safety training at our fulfillment centers.
Our team regularly evaluates injury rates, safety observations and
near-misses, as well as other proactive actions taken at our
fulfillment centers to enhance worker safety. In addition to this
team, we also have a Food Safety and Quality Assurance team which
focuses on maintaining good manufacturing practices at our
fulfillment centers in accordance with FDA guidance.
In addition, in response to the COVID-19 pandemic, we developed and
implemented new procedures and protocols to minimize the risk to
the health and safety of our employees while allowing us to
continue to operate our facilities and provide high quality
products to our customers on a timely basis. Throughout the
pandemic, we were able to continue to service our customers, while
at the same time making investments to prioritize the health,
safety, and welfare of our employees. We continue to monitor
federal, state and local regulations to continue to adapt our
health and safety COVID-19 policies in each of our
locations.
Diversity, Equity, and Inclusion Initiatives
We embrace diversity and collaboration in our workforce, our ways
of thinking, and our business experiences. As part of our
investment in our people, we strive to prioritize diversity,
equity, and inclusion. We aim to create a culture where we value,
respect, and provide fair treatment and equal opportunities for all
employees. By recognizing and celebrating our differences, our goal
is to cultivate an inclusive environment representing our core
values and mission.
We also demonstrate diversity, equity, and inclusion at the highest
levels of our company. As of December 31, 2022, 71% of our
executive leadership team identify as female. We are committed to
using our reasonable best efforts to maintain gender diversity and
increase the racial diversity on our board of directors. As of
December 31, 2022, 83.3% of our board of directors identify as
female and 50% identify as racially diverse.
As part of our "Aprons for All" initiative, our internal program
for Diversity, Equity and Inclusion, that we launched in 2020, we
created two key councils:
•The
Responsible Sourcing Council to help set guidelines and standards
for product sourcing, business relationships, and marketing
partnerships to align with "Aprons For All"; and
•The
Diversity Council to foster an environment that ensures that people
from all backgrounds have equal opportunities to succeed and grow
at Blue Apron.
Our Corporate Information
Our principal executive offices are located at 28 Liberty Street,
New York, New York 10005, and our telephone number at that address
is (347) 719-4312. Our website address is
www.blueapron.com.
We make available, free of charge, on or through our Internet
website, our annual reports on Form 10-K, quarterly reports on Form
10-Q, current reports on Form 8-K and amendments thereto that we
have filed or furnished with the U.S. Securities and Exchange
Commission (the “SEC”), as soon as reasonably practicable after we
electronically file them with the SEC. We are not, however,
including the information contained on our website, or information
that may be accessed through links on our website, as part of, or
incorporating such information by reference into, this annual
report on Form 10-K.
ITEM 1A. RISK FACTORS
Investing in our Class A common stock involves a high degree of
risk. Certain factors may have a material adverse effect on our
business, financial condition, and results of operation. You should
carefully consider the risks and uncertainties described below,
together with all of the other information included in this Annual
Report on Form 10-K, including our consolidated financial
statements and the related notes, and in our other filings with the
SEC. Our business, financial condition, operating results, cash
flow and prospects could be materially and adversely affected by
any of these risks or uncertainties. In that case, the trading
price of our Class A common stock could decline, and you may lose
all or part of your investment.
Risks Related to Our Business and Industry
Our consolidated financial statements contain a statement regarding
a substantial doubt about our ability to continue as a going
concern because funding of the remaining amounts due to us in
connection with the liquidity transactions (as defined
below)
has not yet occurred and we have not yet raised sufficient
alternative funds through our at-the-market offerings or otherwise.
If such transactions, as described below, do not close and we do
not secure sufficient amounts of alternative financing and/or we do
not realize the anticipated benefits of our identified and to be
identified cost savings, we will be unable to meet our current
obligations and we will be unable to continue as a going concern as
early as the end of the second quarter of 2023.
In connection with the second closing contemplated by that certain
purchase agreement between us and RJB, an affiliate of Joseph N.
Sanberg, one of our existing stockholders, dated as of April 29,
2022, as amended in August 2022 and September 2022 (the “RJB
Purchase Agreement”), we agreed to issue and sell to RJB, and RJB
agreed to purchase from us 10,000,000 shares of Class A common
stock for an aggregate purchase price of $56.5 million (or $5.65
per share) (such amount, the “outstanding obligated amount”) (the
“RJB Second Closing”). As of the date of the filing of this Annual
Report on Form 10-K, we have received $1.0 million of the
outstanding obligated amount and we have not yet received the
remaining $55.5 million from RJB, and the RJB Second Closing as
contemplated by the RJB Purchase Agreement has not closed.
Additionally, as of the date of this Annual Report on Form 10-K,
while we have received $5.8 million of a gift card receivable, we
have not received the remaining $12.7 million gift card receivable
owed to us from an affiliate of Mr. Sanberg, pursuant to that
certain gift card sponsorship agreement dated as of May 5, 2022 (as
amended or modified, the “Sponsorship Gift Cards Agreement” and
together with the RJB Second Closing, the “liquidity
transactions”). Mr. Sanberg has agreed to personally guarantee (i)
the payment of the outstanding obligated amount under the RJB
Purchase Agreement and (ii) the payment of $12.7 million owed under
the Sponsorship Gift Cards Agreement.
On November 6, 2022, we and an affiliate of Mr. Sanberg (the
“pledgor”) entered into a Guaranty and Pledge Agreement (the
“pledge agreement”), pursuant to which the pledgor (i) agreed to
guarantee the payment of RJB’s outstanding obligated amount and
(ii) to secure its obligation to pay the outstanding obligated
amount, granted us a security interest in pledgor’s interests in
certain equity securities (the "pledged shares"), of certain
privately-held issuers (the "pledged entities"), including the
certificates (if any) representing the pledged shares, and all
dividends, distributions cash, instruments and other property or
proceeds from time to time received, receivable or otherwise
distributed in respect of or in exchange for any or all of the
pledged shares, or collectively, the pledge collateral. Because the
outstanding obligated amount remained unpaid after November 30,
2022, we are permitted to exercise remedies in respect of the
pledged shares. In particular, we have the right to foreclose on
and take ownership of the pledged shares and we are evaluating our
options to monetize the pledged shares. There is no assurance that
the outstanding obligated amount will be paid by pledgor, RJB or
Mr. Sanberg.
Because the pledged entities are privately-held companies, there is
no public trading market for the pledged shares.
As a result, the value of the pledged shares could be less than the
outstanding obligated amount, and, if we seek to foreclose upon the
pledged shares to satisfy pledgor’s obligation to pay the remaining
outstanding obligated amount, the proceeds of any private sale of
the pledged shares, to the extent any such private sale is
permissible and effected subject to regulatory and contractual
limitations that may apply, may be less than could have been
obtained from a sale in a public trading market and may be less
than the remaining outstanding obligated amount.
Because we have agreed under the note purchase agreement amendment
(as defined below) to repay our $30.0 million of outstanding senior
secured notes in full by the end of the second quarter of 2023, if
we do not receive the remaining $68.2 million due to us in
connection with the liquidity transactions, and if we are unable to
raise additional capital from other financing sources, including
from the February 2023 ATM (as defined below), the disposition of
the pledged collateral, or otherwise, and/or achieve the
anticipated benefits of our identified and to be identified cost
savings and working capital management, including our corporate
workforce reduction announced in December 2022 and any additional
cost reduction initiatives, we expect that we will be unable to
meet our current obligations and that we will be unable to continue
as a going concern, as early as the end of the second quarter of
2023.
Our ability to continue as a going concern requires us to have
sufficient capital to meet our minimum liquidity covenant, as
applicable, as well as to continue to make investments and to fund
our operations. As discussed more below, because we have agreed to
repay our $30.0 million of outstanding senior secured notes in full
by the end of the second quarter of 2023, our operating cash flows
alone are not expected to provide us with sufficient capital to
continue to make investments and to fund our operations for the
twelve months following the date of this report, and as early as
the end of the second quarter of 2023 based on our current
operating plans and programs, we are dependent upon our ability to
receive the remaining $68.2 million due to us in connection with
the liquidity transactions, any cash proceeds from the disposition
of the pledged collateral, if any, our ability to obtain additional
funding and raise additional capital, including as a result of the
February 2023 ATM or otherwise, and our ability to achieve the
anticipated savings through the implementation of expense
reductions in areas identified and to be identified by us
in product, technology, general and administrative costs and
marketing expenditures. In addition to the foregoing, we may also
seek to pursue and execute financing opportunities, a business
combination or other strategic transaction, although there is no
assurance that we can identify or consummate any such
transaction.
Absent additional debt or equity funding or expense and operating
adjustments, we cannot assure you that our future cash and cash
equivalents, together with cash generated from operations, will be
sufficient to allow us to fund our operations or any future growth,
including to attract and retain customers. If such financing is not
available and such expense and operating adjustments cannot be
made, we will be unable to operate our business, develop new
business or execute on our strategic plan, and our operating
results would suffer. Additionally, any new debt financing may
increase expenses, contain covenants that further restrict the
operation of our business, and will need to be repaid regardless of
operating results. For example, covenants contained in our senior
secured notes include limitations on our ability to pay dividends;
create, incur or assume indebtedness or liens; consummate a merger,
sale, disposition or similar transaction; engage in transactions
with affiliates; and make investments. Additional equity financing,
debt financing that is convertible into equity, or debt or equity
financing in which we issue equity or derivative securities,
including any shares of Class A common stock issuable in connection
with the liquidity transactions, other financing transactions,
business combinations or strategic transactions would result in
dilution to our existing stockholders.
If we are not able to secure adequate additional funding, we may be
forced to make additional reductions in spending, extend payment
terms with suppliers, liquidate assets where possible, and/or
suspend or curtail planned programs. Any of these actions could
materially harm our business, results of operations, and future
prospects. In addition, we could also be forced to commence a
bankruptcy or take other defensive action, which would materially
adversely affect our business, financial condition and operating
results. See “Management’s Discussion and Analysis of Financial
Condition and Results of Operations – Liquidity and Capital
Resources.”
Our indebtedness could materially adversely affect our business and
financial condition. In particular, any failure to comply with the
covenants in the note purchase agreement or failure to timely pay
the accelerated payment obligations agreed to in March 2023 would
materially adversely affect our business
As of December 31, 2022, we had $30.0 million in outstanding
borrowings under our senior secured notes pursuant to the note
purchase agreement. Our debt could have important consequences for
our business, including: making it more difficult for us to satisfy
our obligations under the senior secured notes or to our trade or
other creditors; increasing our vulnerability to adverse economic
or industry conditions; limiting our ability to obtain additional
financing to fund our existing operations or any future expansion
of our business, including our strategic plan to achieve and
maintain net revenue growth, particularly when the availability of
financing in the capital markets may be limited; requiring us to
dedicate a substantial portion of our cash flow from operations for
payments on our indebtedness and thus reducing the availability of
our cash flow to fund working capital, capital expenditures,
business development, acquisitions and general corporate or other
requirements; increasing our vulnerability to and limiting our
flexibility in planning for, or reacting to, changes in our
business and the industries in which we operate; increasing our
vulnerability to general adverse conditions; restricting us from
making acquisitions or cause us to make non-strategic divestitures;
placing us at a competitive disadvantage to less-leveraged
competitors; and limiting our ability to obtain additional debt and
equity financing for working capital, capital expenditures,
business development, debt service requirements, acquisitions and
general corporate or other purposes.
In addition, on March 15, 2023, we entered into a waiver, consent,
and amendment to the note purchase agreement (the “note purchase
agreement amendment”), pursuant to which we agreed to pay the full
outstanding principal balance on the senior secured notes in four
amortization installments, including all accrued and unpaid
interest, as follows: $7.5 million paid in connection with the
signing of the note purchase agreement amendment; $7.5 million on
April 15, 2023; $7.5 million on May 15, 2023; and $7.5 million on
June 15, 2023. Under the note purchase agreement amendment, the
noteholder also agreed to reduce the minimum liquidity covenant
amount on a dollar-for-dollar basis equal to the amount of the
amortization payments (subject to a $10.0 million floor until the
debt is repaid in full). Further, conditioned upon the
timely payment of all of the amortization payments, the noteholder
agreed to waive all prepayment premiums and the ESG KPI Fee (as
defined below) that would otherwise have been owing by us at
maturity. Furthermore, in connection with the note purchase
agreement amendment, the noteholder consented to the surrender of
ownership to us, by the pledgor, of certain pledged shares, in
satisfaction of certain obligations of the pledgor under the pledge
agreement, should such a surrender of collateral be agreed by us
and the pledgor. The note purchase agreement amendment also
clarified that such pledged shares, when surrendered, would become
collateral for our obligations under the note purchase agreement.
The note purchase agreement amendment also contains additional and
modified reporting and information requirements, including the
removal of a requirement to deliver an audit opinion of our
independent registered public accounting firm relating to our
financial statements for the year ended December 31, 2022 that does
not include a “going concern” explanatory paragraph expressing
substantial doubt about our ability to continue as a going concern.
The note purchase agreement amendment also clarifies that to the
extent, if any, that certain prior events related to the Pledge
Agreement or amendments to the RJB Purchase Agreement constituted
defaults under the note purchase agreement, such defaults are
waived, although it is our position that no such defaults existed
at any time.
Our ability to make scheduled payments on the accelerated terms
agreed to under the note purchase agreement amendment, or to
refinance our debt obligations, including the senior secured notes,
depends on our financial condition and operating performance and
the condition of the debt and capital markets, which are subject to
prevailing economic, industry and competitive conditions, as well
as certain financial, business, legislative, political, regulatory
and other factors beyond our control. We expect to use cash flow
from operations to meet our current and future financial
obligations, including funding our operations, debt service
requirements and capital expenditures. Our business may not
generate sufficient cash flow from operations in the future, which
could result in our being unable to repay indebtedness or to fund
other liquidity needs. In addition, the note purchase agreement
governing the senior secured notes contains covenants that will
limit our ability to engage in activities that may be in our
long-term best interests. Our failure to comply with those
covenants could result in an event of default, which, if not cured
or waived, could result in the acceleration of all of our
indebtedness.
We have a history of losses, and we may be unable to achieve or
sustain profitability.
We have experienced net losses in each year since our inception. In
the years ended December 31, 2022, 2021 and 2020, we incurred net
losses of $109.7 million, $88.4 million, and $46.2 million,
respectively. In December 2022, we identified multiple initiatives
to both reduce expense and streamline decision-making and
organization structure, including a plan for meaningful reduction
on marketing and consulting expenses, including a reduction of
approximately 10% of our total corporate workforce, inclusive of
both then current and vacant roles, of up to an aggregate of
approximately $50.0 million. We may also increase marketing
expenses in the future in the event we are able to receive the
remaining $68.2 million due to us in connection with the liquidity
transactions, raise additional capital, including from the February
2023 ATM, the disposition of the pledged collateral, if any, or
other financing sources. Our decision to decrease marketing
spending starting in December 2022 and in 2023 may negatively
impact our ability to continue to attract new and retain existing
customers, enhance our technology and infrastructure, our ability
to invest to optimize and drive efficiency in our distribution and
fulfillment capabilities, and expand our product offerings and we
may not succeed in achieving margins sufficient to offset our
expenses which may require us to further reduce certain
expenditures that could be important to maintaining or increasing
our net revenue and margins. If we are able to receive the
remaining $68.2 million due to us in connection with the liquidity
transactions, raise capital from alternative sources, including
from the February 2023 ATM, the disposition of the pledged
collateral, if any, or other financing sources, we anticipate that
we may again incur substantial operating expenses in the future,
including later in 2023, to continue to attract new and retain
existing customers, enhance our technology and infrastructure
invest to optimize and drive efficiency in our distribution and
fulfillment capabilities, and expand our product offerings. If we
are able to increase marketing expenditures in the future, our
efforts may prove more expensive than we anticipate, and we may not
succeed in increasing our customer count, net revenue and margins
sufficiently to offset these expenses or at all, which may require
us to further reduce certain expenditures that could be important
to maintaining or increasing our net revenue and margins. We also
incur significant expenses in operating our fulfillment centers,
including personnel costs, obtaining and storing ingredients and
other products, and developing our technology and we have seen, and
may continue to see, as a result of inflation or other factors,
higher ingredient, shipping and labor costs, which have, and could
continue to have, a negative impact on margins. In addition, many
of our expenses, including the costs associated with our
fulfillment centers, are fixed. Accordingly, we may not be able to
achieve or maintain profitability, maintain efficient variable
margins, and we may incur significant losses for the foreseeable
future.
We may be unable to successfully execute our strategy. If we fail
to cost-effectively acquire new customers or retain our existing
customers or if we fail to derive profitable net revenue from our
customers, our business would be materially adversely
affected.
Our strategy, and our ability to operate profitably depends largely
on our ability to cost-effectively acquire new customers, retain
existing customers, and to keep customers engaged so that they
continue to purchase products from us, including our higher value
offerings. If we are unable to cost-effectively acquire new
customers, retain our existing customers, or keep customers
engaged, our business, financial condition and operating results
would be materially adversely affected. For example, the number of
our customers declined to approximately 298,000 in the three months
ended December 31, 2022 from approximately 336,000 in the three
months ended December 30, 2021, and our net revenue declined
slightly to $106.8 million from $107.0 million in that same period.
While we experienced an increase in demand starting in 2020 due, in
part, to the impact the COVID-19 pandemic has had on consumer
behaviors, we saw a decrease in demand in 2022 and 2021 compared to
2020 as more normal consumer behaviors patterns started to return.
In addition, if, like we did during the height of the COVID-19
pandemic, we face significant disruptions in our supply chain, are
unable to continue to operate one or more of our fulfillment
centers or are unable to timely deliver orders to our customers, as
a result of future surges of COVID-19 or otherwise, we may not be
able to retain our customers or attract new customers. Further, to
meet increased demand and eliminate complexity in our operations
during 2020, we cut back on or delayed certain product offerings
and we delayed the launch of other new product offerings that are
part of our strategy, and if we need to cut back or delay certain
product offerings in the future as a result of, supply chain
issues, the pandemic or otherwise, there could be an adverse effect
on our ability to retain or attract customers.
We have historically spent significant amounts on advertising and
other marketing activities, such as digital and social media,
television, radio and podcasts, direct mail, and email, to acquire
new customers, retain and engage existing customers, and promote
our brand. While we have reduced our marketing expenditures from
historic levels, in late 2019, during parts of 2020 and 2021, we
increased marketing expenditures to more normal levels. For
example, in the fourth quarter of 2021, using a portion of the
proceeds from the November 2021 capital raise we significantly
increased our marketing expenses. Furthermore, in December 2022, in
connection with cost-savings actions, we announced that we were
significantly reducing marketing expenses for 2023, and our ability
to increase marketing expenses in the future is dependent upon our
ability to receive the remaining $68.2 million due to us in
connection with the liquidity transactions, our ability to raise
additional capital, including from the February 2023 ATM, the
disposition of the pledged collateral, if any, or other financing
sources. For the years ended December 31, 2022, 2021, and 2020, our
marketing expenses were $84.1 million, $72.1 million, and $49.9
million, respectively, representing approximately 18.3%, 15.3%, and
10.8% of net revenue, respectively. If we are unable to deliver
results from our new marketing strategy, or otherwise effectively
manage expenses and cash flows, we may further reduce spending, to
the extent needed in order to comply with the liquidity covenant or
accelerated premium payment obligations we agreed to in March 2023
under our senior secured notes or to preserve cash, which may
materially adversely impact net revenue and our ability to execute
our strategy. For example, in late 2018, we significantly reduced
marketing expenditures as part of our efforts to deliberately
prioritize operational stability which led to a sustained decrease
in the number of customers and revenues in the years thereafter
prior to the impact of the COVID-19 pandemic. We expect a reduction
in customers and revenues in 2023 as a result of our new marketing
strategy, and we cannot assure you that we will not see a
significant decrease in customers and revenues. See “Management’s
Discussion and Analysis of Financial Condition and Results of
Operations – Liquidity and Capital Resources.”
In addition, if we are able to receive the remaining $68.2 million
due to us in connection with the liquidity transactions, secure
additional financing or raise additional capital, including from
the February 2023 ATM, the disposition of the pledged collateral,
if any, or other financing sources, we may fail to identify or
execute cost efficient marketing opportunities as we adjust our
investments in marketing, including our ability to successfully
make new marketing technology investments, or fail to fully
understand or estimate the conditions, characteristics and
behaviors that drive customer behavior. As we continue to refine
our marketing strategy to strategically prioritize customer
acquisition channels that we believe will be more successful at
attracting high affinity customers, we may fail to identify
channels that accomplish this objective or fail to understand or
mitigate continuing and new negative effects of reducing our
marketing expenses or of limiting our investment in historical
marketing channels. Any of these failures may adversely impact our
ability to attract or retain potential customers, including by
making us less competitive relative to competitors. Additionally,
our decision to strategically invest in new and existing customers
who we believe have high potential to be valuable to the business
may fail to properly identify such customers or retain customers
who generate the value that we anticipate. In addition, the
increased demand we saw as a result of the impact the COVID-19
pandemic had on consumer behaviors resulted in us, at times,
temporarily reducing marketing spend for portions of 2020 in order
to manage capacity. If any of our marketing activities prove less
successful than anticipated in attracting new customers or
retaining existing customers, we may not be able to recover our
marketing spend, our cost to acquire new customers may increase,
and our existing customers may reduce the frequency or size of
their purchases from us. In addition, our third-party marketing
partners may not provide adequate value for their services. Any of
the foregoing events could materially adversely affect our
business, financial condition and operating results, as well as
present a risk that we fail to comply with certain covenants under
our senior secured notes, which could lead to an event of default
under our senior secured notes.
Our net revenue in any period is essentially a function of our
ability to attract and retain customers and the frequency and size
of the orders placed by those customers. If customers do not
perceive our product offerings to be of
sufficient value and quality, or if we fail to offer new and
relevant product offerings, we may not be able to attract or retain
customers or engage existing customers so that they continue to
purchase products from us. Many of our new customers originate from
referrals from existing customers, and therefore we must ensure
that our existing customers remain loyal to us in order to continue
receiving those referrals. Our new customers typically evaluate
whether our product offerings fit their lifestyles, tastes and
preferences before deciding whether to continue purchasing our
product offerings and, if so, the frequency at which they make
purchases. While an increase in order frequency or size could
potentially offset losses of customers and, similarly, an increase
in the number of customers could potentially offset a reduction in
the frequency or size of the orders placed by our customers, our
continued failure to attract and retain customers would materially
adversely affect our business, financial condition and operating
results.
If we fail to effectively attain or manage any future net revenue
growth, or if we fail to effectively manage costs, our business
could be materially adversely affected.
Our net revenue increased from $460.6 million in 2020 to $470.4
million in 2021 and decreased to $458.5 million in 2022. The number
of our full-time employees declined from 1,934 at December 31, 2020
to 1,795 at December 31, 2021 and to 1,541 at December 31, 2022.
Our ability to grow net revenue in the future is dependent upon our
ability to receive the remaining $68.2 million due to us in
connection with the liquidity transactions, our ability to secure
additional funding and raise additional capital, including from the
February 2023 ATM, the disposition of the pledged collateral, if
any, or other financing sources. As such, we expect that our
current marketing reduction plans and any future reductions in
marketing investments will impact our net revenue. If our net
revenues continue to decline faster than we anticipate or if we do
not effectively manage our costs, or if we fail to recognize the
benefits of past or any future price increases, or if we fail to
accurately forecast net revenue to plan operating expenses, our
business, financial condition and operating results would be
materially adversely affected. In addition, any future growth and
expansion of our business and our product offerings may place
additional demands on our operations teams and require significant
additional financial, operational, human capital, technological and
other resources to meet our needs, which may not be available in a
cost-effective manner or at all. We are also required to manage
relationships with various suppliers and other third parties, and
expend time and effort to integrate new suppliers into our
fulfillment operations. If we do not effectively manage costs,
including as a result of inflation or our ability to realize the
benefits of the non-marketing cost reductions we identified in
December 2022, we may not be able to execute on our business plan,
respond to competitive pressures, take advantage of market
opportunities, satisfy customer requirements, maintain high quality
product offerings, or maintain compliance with our accelerated
payment obligations and certain covenants in our senior secured
notes. See “Management’s Discussion and Analysis of Financial
Condition and Results of Operations – Liquidity and Capital
Resources.”
In addition, changes to our actual or projected operating results
may indicate that the carrying value of our long-lived assets may
not be recoverable, which may require us to recognize impairment
charges on any of our assets, or require us to reduce investment in
the business or engage in additional business restructurings and
incur additional restructuring charges. These changes may include
any deterioration of operating results, changes in business plans
or changes in anticipated cash flows. Any significant shortfall,
now or in the future, in net revenue resulting from our inability
to resume and sustain net revenue growth or to effectively manage
our net revenue or any future growth could lead to an indication
that the carrying value of our long-lived assets may not be
recoverable, which could result in an impairment. Any such charges
could materially adversely affect our business, financial condition
and operating results.
Changes in food costs and availability could materially adversely
affect our business.
The success of our business depends in part on our ability to
anticipate and react to changes in food and supply costs and
availability. We are susceptible to increases in food costs as a
result of factors beyond our control, such as general economic
conditions, inflation, market changes, increased competition,
exchange rate fluctuations, seasonal fluctuations, shortages or
interruptions, weather conditions, changes in global climates,
global demand, food safety concerns, public health crises, such as
pandemics and epidemics, generalized infectious diseases, changes
in law or policy, wars, declines in fertile or arable lands,
product recalls and government regulations. For example, any
prolonged negative impact of inflationary periods, such as the
current inflationary environment, on food, supply and logistics
costs and availability could materially and adversely impact our
business, financial condition and operating results. In addition,
deflation in food prices could reduce the attractiveness of our
product offerings relative to competing products and thus impede
our ability to maintain or increase overall sales, while food
inflation, particularly periods of rapid inflation, have and could
continue to reduce our operating margins as there may be a lag
between the time of the price increase and the time at which we are
able to increase the price of our product offerings. We generally
do not have long term supply contracts or guaranteed purchase
commitments with our food suppliers, and we do not hedge our
commodity risks. In limited circumstances, we may enter into
strategic purchasing commitment contracts with certain suppliers,
but many of these contracts are relatively short in duration and
may provide only limited protection from price fluctuations, and
the use of these arrangements may limit our ability to benefit from
favorable price movements. As a result, we may not be able to
anticipate, react to or mitigate against cost fluctuations which
could materially adversely affect our business, financial condition
and operating results.
Any increase in the prices of the ingredients most critical to our
recipes, or scarcity of such ingredients, such as vegetables,
poultry, beef, pork and seafood, would adversely affect our
operating results. Alternatively, in the event of cost increases or
decrease of availability with respect to one or more of our key
ingredients, we may choose to temporarily suspend including such
ingredients in our recipes, rather than paying the increased cost
for the ingredients. Any such changes to our available recipes
could materially adversely affect our business, financial condition
and operating results.
Restrictive covenants in the note purchase agreement governing the
senior secured notes may limit our ability to pursue our business
strategies.
The note purchase agreement governing the senior secured notes
limits our ability, and the terms of any future indebtedness may
limit our ability, among other things, to:
• incur or guarantee additional indebtedness or issue certain
preferred stock;
• make capital expenditures;
• make certain investments;
• pay dividends or make distributions on our capital stock or make
certain other restricted payments;
• sell assets, including capital stock of our
subsidiaries;
• enter into certain transactions with our affiliates;
• create or incur liens on certain assets;
• agree to payment restrictions affecting our restricted
subsidiaries; and
• consolidate, merge, sell or otherwise dispose of all or
substantially all of our assets.
In addition, the note purchase agreement, as amended by the note
purchase agreement amendment, contains (i) a liquidity maintenance
covenant, which requires our liquidity (as defined in the notes
purchase agreement) to be no less than $25.0 million, which reduces
to $17.5 million in connection with the first $7.5 million
amortization payment; and which will be further reduced to $10.0
million until the senior secured notes are repaid in full after the
second amortization payment is made, and (ii) an asset coverage
ratio covenant, which requires our liquidity to be no less than
1.25:1.00 on each quarterly test date.
A breach of the covenants or restrictions under the note purchase
agreement could result in a default thereunder. Any such default
may allow the noteholder to accelerate the notes and may result in
the acceleration of any other future debt to which a
cross-acceleration or cross-default provision applies. If we are
unable to repay the amounts due and payable under the note purchase
agreement, holders of the senior secured notes could, pursuant to
the security documents proceed against the collateral in which they
have first-priority security interests. In the event the holders of
senior secured notes accelerate the repayment of the senior secured
notes, we cannot assure you that we would have sufficient assets to
repay such indebtedness or be able to borrow or raise additional
equity in an amount sufficient to repay such indebtedness. Even if
we are able to obtain new financing, it may not be on commercially
reasonable terms or on terms acceptable to us. As a result of these
restrictions, we may be:
• limited in how we conduct our business and execute our business
strategy;
• unable to raise additional debt or equity financing to fund our
operations; or
• unable to compete effectively or to take advantage of new
business opportunities.
These restrictions may also affect our ability to grow in
accordance with our growth plans.
If we fail to successfully improve our customer experience,
including by continuing to develop new product offerings and
enhancing our existing product offerings and enhancing our digital
experience and developing our technology infrastructure, our
ability to attract new customers and retain existing customers may
be materially adversely affected, and we may not be able to comply
with the covenants in our senior secured notes.
Our customers have a wide variety of options for purchasing food,
including traditional and online grocery stores and restaurants,
and consumer tastes and preferences may change from time to time,
including as they did in 2020 and parts of 2021 as a result of the
COVID-19 pandemic and the resulting restrictions that were affected
throughout most of the United States, which limited some of these
options for consumers. Our ability to retain existing customers,
attract new customers and increase customer engagement with us will
depend in part on our ability to successfully improve our customer
experience, including by having sufficient funds to continue
creating and introducing new product offerings,
improving upon and enhancing our existing product offerings and
strengthening our customers’ digital interactions with our brand
and products through an enhanced technology infrastructure,
including online and mobile. As a result, we may introduce
significant changes to our existing product offerings, develop and
introduce new and unproven product offerings, revise our customers’
digital experiences and/or offer our products through new
distribution channels. If our new or enhanced product offerings are
unsuccessful, including because they fail to generate sufficient
net revenue or operating profit to justify our investments in them,
or if we are unable to timely develop enhancements to our
technology infrastructure, we may be unable to attract or retain
customers, and our business and operating results could be
materially adversely affected. Furthermore, new or shifting
customer demands, tastes or interests, superior competitive
offerings or a deterioration in our product quality or our ability
to bring new or enhanced product offerings to market quickly and
efficiently could negatively affect the attractiveness of our
products and the economics of our business and require us to make
substantial changes to and additional investments in our product
offerings or business model. In addition, we frequently experiment
with and test different product offerings and marketing and pricing
strategies, such as our implementation of a shipping charge on all
subscription meal kit and wine orders in 2021 and our new meal and
wine price increase implemented in the second quarter of 2022, as
well as our customers’ digital experiences, including by updating
our online and mobile platforms. If these experiments, tests and
updates are unsuccessful, or if the product offerings and
strategies we introduce based on the results of such experiments,
tests and updates do not perform as expected, our ability to retain
existing customers, attract new customers, and increase customer
engagement may be adversely affected.
Developing and launching new product offerings or enhancements to
our existing product offerings involves significant risks and
uncertainties, including risks related to the reception of such
product offerings by our existing and potential future customers,
increases in operational complexity, unanticipated delays or
challenges in implementing such offerings or enhancements,
increased strain on our operational and internal resources
(including an impairment of our ability to accurately forecast
demand and related supply), inability to adequately support new
offerings or enhancements with sufficient technology and marketing
investment and negative publicity in the event such new or enhanced
product offerings are perceived to be unsuccessful. In addition, as
a result of both the increased demand we saw as a result of the
impact the COVID-19 pandemic had on consumer behaviors and due to
pandemic-related labor shortages, in 2020 we delayed, and may in
the future delay, launching certain new product offerings or cut
back on certain weekly cycles in order to remove some operational
complexities to meet demand levels, which may have an adverse
effect on our ability to retain or attract new customers. In
addition, in connection with our expense reduction efforts
introduced in December 2022, we expect to be less focused on new
product development in 2023.
Significant new initiatives have in the past resulted in, and any
new initiatives may in the future result in, operational challenges
affecting our business. In addition, developing and launching
certain new product offerings and enhancements to our existing
product offerings may involve significant capital investments and
such investments may not prove to be justified. Any of the
foregoing risks and challenges could materially adversely affect
our ability to attract and retain customers as well as our
visibility into expected operating results, and could materially
adversely affect our business, financial condition and operating
results.
If we do not successfully maintain, operate and optimize our
fulfillment centers and logistics channels, and manage our ongoing
real property and operational needs, our business, financial
condition and operating results could be materially adversely
affected.
If we do not successfully maintain, operate and optimize our
fulfillment centers, or if we vacate these facilities, or repurpose
parts of these facilities as part of our operating efficiency
initiatives or otherwise, we may experience insufficient or excess
fulfillment capacity, increased costs, impairment charges or other
harm to our business. For example, following the closure of the
Arlington, Texas fulfillment center in the first half of 2020, we
temporarily reopened it in January 2021 to leverage existing assets
to meet forecasted demand while we continued to identify and
implement other operating efficiencies in our other fulfillment
centers; we then closed the Arlington fulfillment center in April
2021, consolidating production volume at our other fulfillment
centers. We have encountered in the past, and may encounter in the
future, both as a result of the COVID-19 pandemic and otherwise,
higher levels of worker absenteeism and difficulty in hiring a
sufficient number of employees to adequately staff our fulfillment
centers, causing us to use higher levels of temporary workers
through third parties, generally at greater cost and providing
lower levels of performance, and to cancel or delay customer orders
and close some weekly offering cycles early to manage demand. If we
do not have sufficient fulfillment capacity or experience problems
or delays in fulfilling orders, our customers may experience delays
in receiving their meal deliveries, receive deficient orders and/or
have their orders canceled, which could harm our reputation and our
customer relationships and could materially adversely affect our
business, financial condition and operating results. In addition,
any disruption in, or the loss of operations at, one or more of our
fulfillment centers, even on a short-term basis, whether as a
result of COVID-19 or otherwise, could delay or postpone production
of our products, which could materially adversely affect our
business, financial condition and operating results.
If events or circumstances indicate that the carrying value of our
long-lived assets may not be recoverable, we may be required to
recognize impairment charges on any of our assets. For example, in
2017 we recorded impairment
charges of $9.5 million on long-lived assets primarily related to
the transition of all of our Jersey City fulfillment center
operations to our fulfillment center in Linden, New Jersey, as well
as our decision to no longer pursue the planned build-out of the
Fairfield, California facility, which lease was terminated on March
30, 2020. We also rely on fixed duration leases for our other real
properties, including for our headquarters in New York, New York,
which we entered into in October 2019 and expires in December 2024.
If we are unable to timely enter into suitable lease agreements or
extensions for any of our real properties, we may incur additional
unanticipated costs associated with identifying and securing an
alternative premise, suffer disruptions to our operations as a
result of any necessary transition, face employee attrition or
experience other harm to our business. In May 2021, we entered into
an agreement to sublease the remainder of our Arlington fulfillment
center, which sublease is expected to continue through the duration
of our existing lease for the fulfillment center. See “We have
implemented significant reorganization activities in our business,
including the closure of our fulfillment center in Arlington, Texas
in 2020. These and other reorganization activities could have
long-term adverse effects on our business, including additional
attrition in personnel and the failure to achieve the anticipated
benefits and savings from these activities” for more
information.
We have designed and built our own fulfillment center
infrastructure, including customizing third-party inventory and
package handling software systems, which is tailored to meet the
specific needs of our business. Furthermore, we are continuing to
expand the use of automated production equipment and processes in
our fulfillment centers. To the extent we add capacity,
capabilities and automated production equipment and processes to
our fulfillment centers, our fulfillment operations will become
increasingly complex and challenging. Any failure to hire, train
and/or retain employees capable of operating our fulfillment
centers could materially adversely affect our business, financial
condition and operating results. We also may be unable to procure
and implement automated production equipment and processes on a
timely basis, and they may not operate as intended or achieve
anticipated cost efficiencies. For example, suppliers could miss
their equipment delivery schedules, new production lines and
operations could improve less rapidly than expected, or not at all,
the equipment or processes could require longer design time than
anticipated or redesigning after installation, and new production
technology may involve equipment and processes with which we are
not fully experienced. Difficulties we experience in further
automating our fulfillment processes could impair our ability to
reduce costs and could materially adversely affect our business,
financial condition and operating results. Furthermore, we
currently, and may in the future continue to, contract with third
parties to conduct certain of our fulfillment processes and
operations on our behalf. Interruptions or failures in these
services, or operational impacts arising from transitioning between
these third-party providers, could delay or prevent the delivery of
our products and adversely affect our ability to fulfill our
customers’ orders. In addition, any disruption in the operation of
our fulfillment centers, including due to factors such as
earthquakes, extreme weather, fires, floods, public health crises,
such as pandemics and epidemics, government-mandated closures,
power losses, telecommunications failures, acts of war or
terrorism, human errors and similar events or disruptions, could
materially adversely affect our business, financial condition and
operating results.
We may incur future capital expenditures in our fulfillment centers
in order to optimize and drive efficiency in our operations. For a
discussion of our projected future capital expenditures and risks
related to such capital expenditures, see “Management’s Discussion
and Analysis of Financial Condition and Results of
Operations—Liquidity and Capital Resources.” If we expand our
product offerings in the future, we may be unable to effectively
increase our fulfillment capacity or effectively control expansion
related expenses. In addition, as we continue to execute our
strategy, we may experience problems fulfilling orders in a timely
manner or in a manner our customers expect, or our customers may
experience delays in receiving their purchases, or, if in the
future we grow faster than anticipated, we may exceed our
fulfillment center capacity sooner than we anticipate, any of which
could harm our reputation and our relationships with our customers.
Many of the expenses and investments with respect to our
fulfillment centers are fixed, and any expansion of such
fulfillment centers will require additional investment of capital.
We expect to continue to incur certain capital expenditures in the
future for our fulfillment center operations. We may incur such
expenses or make such investments in advance of expected sales, and
such expected sales may not occur. The timing and amount of our
projected capital expenditures is dependent upon a number of
factors and may vary significantly from our estimates. We cannot
assure you that we will have sufficient capital resources to fund
future capital expenditures or if any future capital expenditures
will be timely or effectively integrated into our existing
operations, any adjustments to production volume, including
transitions between fulfillment centers, will be completed on an
efficient and timely basis without adversely impacting our
operations, that our fulfillment software systems will continue to
meet our business needs, or that we will be able to execute on our
strategic plans or recruit qualified managerial and operational
personnel necessary to support our strategic plans. In addition, we
intend to reduce spending on capital expenditures, to the extent
needed, if we are unable to deliver results from our strategy, or
otherwise effectively manage expenses and cash flows, in order to
manage our business and comply with the financial covenants in our
senior secured notes, which will negatively and materially impact
net revenue and our ability to execute our strategy. Any changes to
our overall fulfillment capacity or existing fulfillment center
operations will put pressure on our managerial, financial,
operational, technological and other resources.
Our business depends on a strong and trusted brand, and any failure
to maintain, protect or enhance our brand, including as a result of
events outside our control, could materially adversely affect our
business.
We have developed a strong and trusted brand, and we believe our
future success depends on our ability to maintain and grow the
value of the Blue Apron brand. Maintaining, promoting and
positioning our brand and reputation will depend on, among other
factors, the success of our food safety, quality assurance,
marketing and merchandising efforts and our ability to provide a
consistent, high quality customer experience. Any negative
publicity, regardless of its accuracy, could materially adversely
affect our business. Brand value is based in large part on
perceptions of subjective qualities, and any incident that erodes
the loyalty of our customers or suppliers, including adverse
publicity or a governmental investigation or litigation, could
significantly reduce the value of our brand and significantly
damage our business.
We believe that our customers hold us and our products to a high
food safety standard. Therefore, real or perceived quality or food
safety concerns or failures to comply with applicable food
regulations and requirements, whether or not ultimately based on
fact and whether or not involving us (such as incidents involving
our competitors), could cause negative publicity and lost
confidence in our company, brand or products, which could in turn
harm our reputation and sales, and could materially adversely
affect our business, financial condition and operating
results.
In addition, social media platforms and other forms of
Internet-based communications provide individuals with access to
broad audiences, and the availability of information on social
media platforms is virtually immediate, as can be its impact. Many
social media platforms immediately publish the content their
participants post, often without filters or checks on accuracy of
the content posted. Furthermore, other Internet-based or
traditional media outlets may in turn reference or republish such
social media content to an even broader audience. Information
concerning us, regardless of its accuracy, may be posted on such
platforms at any time. Information posted may be adverse to our
interests or may be inaccurate, each of which may materially harm
our brand, reputation, performance, prospects and business, and
such harm may be immediate and we may have little or no opportunity
to respond or to seek redress or a correction.
The value of our brand also depends on effective customer support
to provide a high-quality customer experience, which requires
significant personnel expense. If not managed properly, this
expense could impact our profitability. Failure to manage or train
our own or outsourced customer support representatives properly, or
our inability to hire and/or retain sufficient customer support
representatives in sufficient numbers could result in lower-quality
customer support and/or increased customer response times,
compromising our ability to handle customer complaints effectively.
For example, we have experienced labor shortages in the past and,
if we experience any future labor shortages, we may have difficulty
hiring and retaining customer support representatives, resulting in
increased customer response times.
As we have seen disruptions in labor availability from time to
time, whether as a result of the COVID-19 pandemic, general market
trends or otherwise, we have had to, and may in the future have to,
cancel or delay some customer orders, and we have closed, and may
continue to close, some weekly offering cycles early to manage
demand.
Environmental, social and governance matters may impact our
business and reputation.
There has been increased focus, including by consumers, investors
and other stakeholders, as well as by governmental and
non-governmental organizations, on ESG matters. We have and plan to
continue undertaking ESG initiatives. Any failure to meet our ESG
commitments could negatively impact our business, financial
condition and operating results. These impacts could be difficult
and costly to overcome. We are also subject to an ESG covenant
under our senior secured notes which may require us to pay a 1% fee
upon repayment of the senior secured notes at maturity if we fail
to meet that covenant, however, if we timely repay the senior
secured notes on the accelerated payment schedule agreed to in
March 2023, this fee would be waived.
In addition, achieving our ESG initiatives may result in increased
costs in our supply chain, fulfillment, and/or corporate business
operations, and could deviate from our initial estimates and have a
material adverse effect on our business and financial condition. In
addition, standards and research regarding ESG initiatives could
change and become more onerous for both for us and our third-party
suppliers and vendors to meet successfully. Evolving data and
research could undermine our claims and beliefs that we have made
in reliance on current research, which could also result in costs,
a decrease in net revenue, and negative market perception that
could have a material adverse effect on our business and financial
condition.
Increased competition presents an ongoing threat to the success of
our business.
We expect competition in food sales generally, and with companies
providing food delivery in particular, to continue to increase. We
compete with other meal kit, food and meal delivery companies, the
supermarket industry, including online supermarket retailers, and a
wide array of food retailers (including natural and organic,
specialty, conventional, mass, discount and other food retail
formats). We also compete with a wide array of casual dining and
quick service restaurants and other food service businesses in the
restaurant industry, as well as a broad range of online wine
retailers, wine specialty stores and retail liquor stores. In
addition, we compete with food manufacturers, consumer packaged
goods companies, and other food and ingredient
producers.
We believe that our ability to compete depends upon many factors
both within and beyond our control, including:
•our
cash resources and related marketing efforts;
•the
flexibility and variety of our product offerings relative to our
competitors, and our ability to timely launch new product
initiatives;
•the
quality and price of products offered by us and our
competitors;
•our
reputation and brand strength relative to our
competitors;
•customer
satisfaction;
•consumer
tastes and preferences and trends in consumer spending, which have
changed, and may continue to change, in response to macroeconomic
factors, like inflation, the impact of the COVID-19 pandemic or
otherwise;
•the
size and composition of our customer base;
•the
convenience of the experience that we provide;
•the
strength of our food safety and quality program;
•our
ability to comply with, and manage the costs of complying with,
laws and regulations applicable to our business; and
•our
ability to cost-effectively source and distribute the products we
offer and to manage our operations.
Some of our current competitors have, and potential competitors may
have, longer operating histories, larger or more efficient
fulfillment infrastructures, greater technical capabilities,
significantly greater financial, marketing and other resources and
larger customer bases than we do. In addition, business
combinations and consolidation in and across the industries in
which we compete could further increase the competition we face and
result in competitors with significantly greater resources and
customer bases than us. Further, some of our other current or
potential competitors may be smaller, less regulated, and have a
greater ability to reposition their product offerings than
companies that, like us, operate at a larger scale. These factors
may allow our competitors to derive greater sales and profits from
their existing customer base, acquire customers at lower costs,
respond more quickly than we can to changes in consumer demand and
tastes, or otherwise compete with us effectively, which may
adversely affect our business, financial condition and operating
results. These competitors may engage in more extensive research
and development efforts, undertake more far-reaching marketing
campaigns and adopt more aggressive pricing policies, which may
allow them to build larger customer bases or generate additional
sales more effectively than we do.
Our deliberate decision to reduce marketing expenses for 2023 may
negatively impact our ability to compete which may have a material
adverse impact on our ability to acquire or retain customers. In
addition, as the COVID-19 pandemic’s impact on consumer behaviors
has tapered, and consumers seek out other dining options or resume
traveling, we have and may continue to see an increase in
competition, which may be significant, and which could have an
adverse effect on our business, financial condition and operating
results.
Food safety and food-borne illness incidents or advertising or
product mislabeling may materially adversely affect our business by
exposing us to lawsuits, product recalls or regulatory enforcement
actions, increasing our operating costs and reducing demand for our
product offerings.
Selling food for human consumption involves inherent legal and
other risks, and there is increasing governmental scrutiny of and
public awareness regarding food safety. Unexpected side effects,
illness, injury or death related to allergens, food borne illnesses
or other food safety incidents (including food tampering or
contamination) caused by products we sell, or involving suppliers
that supply us with ingredients and other products, could result in
the discontinuance of sales of these products or our relationships
with such suppliers, or otherwise result in increased operating
costs or harm to our reputation. Shipment of adulterated products,
even if inadvertent, can result in criminal or civil liability.
Such incidents could also expose us to product liability,
negligence or other lawsuits brought by consumers, consumer
agencies or others. Any claims brought against us may exceed or be
outside the scope of our existing or future insurance policy
coverage or limits. Any judgment against us that is in excess of
our insurance policy limits or not covered by our policies or not
subject to insurance would have to be paid from our cash reserves,
which would reduce our capital resources, which could impact our
ability to execute our strategy and/or comply with the accelerated
repayment obligations or minimum liquidity covenant in our senior
secured notes.
The occurrence of food borne illnesses or other food safety
incidents could also adversely affect the price and availability of
affected ingredients, resulting in higher costs, disruptions in
supply and a reduction in our sales. Furthermore, any instances of
food contamination, whether or not caused by our products, could
subject us or our suppliers
to a food recall pursuant to the Food Safety Modernization Act of
the United States Food and Drug Administration, or FDA, and
comparable state laws. The risk of food contamination may be also
heightened further due to changes in government funding or a
government shutdown. Our meat and poultry suppliers may operate
only under inspection by the United States Department of
Agriculture, or USDA. While USDA meat and poultry inspections are
considered essential services, a government shutdown or lapse in
funding may increase the risk that inspectors perform their duties
inadequately, fail to report for work, or leave their positions
without prompt replacement, potentially compromising food
safety.
We have been in the past, and could be in the future, subject to
food recalls. Food recalls could result in significant losses due
to their costs, the destruction of product inventory, lost net
revenues due to customer credits and refunds, lost future sales due
to the unavailability of the product for a period of time and
potential loss of existing customers and a potential negative
impact on our ability to retain existing customers and attract new
customers due to negative consumer experiences or as a result of an
adverse impact on our brand and reputation.
In addition, food companies have been subject to targeted,
large-scale tampering as well as to opportunistic, individual
product tampering, and we could be a target for product tampering.
Forms of tampering could include the introduction of foreign
material, chemical contaminants and pathological organisms into
consumer products as well as product substitution. Beginning in
July 2019, FDA requirements require companies like us to analyze,
prepare and implement “food defense” mitigation strategies
specifically to address tampering designed to inflict widespread
public health harm. If we do not adequately address the
possibility, or any actual instance, of product tampering, we could
face possible seizure or recall of our products and the imposition
of civil or criminal sanctions, which could materially adversely
affect our business, financial condition and operating
results.
Changes in consumer tastes and preferences or in consumer spending
due to inflation or otherwise, and other economic or financial
market conditions could materially adversely affect our
business.
Our operating results may be materially adversely affected by
changes in consumer tastes and preferences. Our future success
depends in part on our ability to anticipate the tastes, eating
habits and lifestyle preferences of consumers and to offer products
that appeal to consumer tastes and preferences. Consumer tastes and
preferences may change from time to time and can be affected by a
number of different trends and other factors that are beyond our
control. For example, our net revenue could be materially adversely
affected by changes in consumer demand in response to nutritional
and dietary trends, dietary concerns regarding items such as
calories, sodium, carbohydrates or fat, or concerns regarding food
safety. Our competitors may react more efficiently and effectively
to these changes than we can. We cannot provide any assurances
regarding our ability to respond effectively to changes in consumer
health perceptions or our ability to adapt our product offerings to
trends in eating habits. If we fail to anticipate, identify or
react to these changes and trends, or to introduce new and improved
products on a timely basis, or if we cease offering such products
or fail to maintain partnerships that react to these changes and
trends, we may experience reduced demand for our products, which
could materially adversely affect our business, financial condition
and operating results.
In addition, the business of selling food products over the
Internet is dynamic and continues to evolve. The market segment for
food delivery has grown significantly, and this growth may not
continue or may decline, including specifically with respect to the
meal solutions sector. If customers cease to find value in this
model or otherwise lose interest in our product offerings or our
business model generally, we may not acquire new customers in
numbers sufficient to sustain growth in our business or retain
existing customers at rates consistent with our business model,
which could be materially adversely affect our business, financial
condition, and operating results.
Furthermore, preferences and overall economic conditions, such as
inflation, that impact consumer confidence and spending, including
discretionary spending, could have a material impact on our
business. Economic conditions affecting disposable consumer income
such as employment levels, business conditions, higher rates of
inflation, slower growth or recession, market volatility, negative
financial news, changes in housing market conditions, the
availability of credit, interest rates, tax rates, new or increased
tariffs, fuel and energy costs, the effect of natural disasters or
acts of terrorism, and other matters, could reduce consumer
spending or cause consumers to shift their spending to lower priced
alternatives, each of which could materially adversely affect our
business, financial condition and operating results.
In addition, the business of selling food products over the
Internet is dynamic and continues to evolve. The market segment for
food delivery has grown significantly, and this growth may not
continue or may decline, including specifically with respect to the
meal solutions sector. If customers cease to find value in this
model or otherwise lose interest in our product offerings or our
business model generally, we may not acquire new customers in
numbers sufficient to sustain growth in our business or retain
existing customers at rates consistent with our business model,
which could be materially adversely affect our business, financial
condition, and operating results.
In addition to an adverse impact on demand for our products,
uncertainty about, or a decline in, economic conditions could have
a significant impact on our suppliers, logistics providers and
other business partners, including resulting in financial
instability, inability to obtain credit to finance operations and
insolvency. Certain of our suppliers, and their manufacturing and
assembly activities, are located outside the United States, and as
a result our operations and performance depend on both global and
regional economic conditions. These and other economic factors
could materially adversely affect our business, financial condition
and operating results.
Our ability to source quality ingredients and other products is
critical to our business, and any disruption to our supply or
supply chain could materially adversely affect our
business.
We depend on frequent deliveries of ingredients and other products
from a variety of local, regional, national and international
suppliers, and some of our suppliers may depend on a variety of
other local, regional, national and international suppliers to
fulfill the purchase orders we place with them. The availability of
such ingredients and other products at competitive prices depends
on many factors beyond our control, including the number and size
of farms, ranches, vineyards and other suppliers that provide
crops, livestock and other raw materials that meet our quality and
production standards.
We rely on our suppliers, and their supply chains, to meet our
quality and production standards and specifications and supply
ingredients and other products in a timely and safe manner. We have
developed and implemented a series of measures to ensure the safety
and quality of our third-party supplied products, including using
contract specifications, certificates of identity for some products
or ingredients, sample testing by suppliers and sensory based
testing. However, no safety and quality measures can eliminate the
possibility that suppliers may provide us with defective or out of
specification products against which regulators may take action or
which may subject us to litigation or require a recall. Suppliers
may provide us with food that is or may be unsafe, food that is
below our quality standards or food that is improperly labeled. In
addition to a negative customer experience, we could face possible
seizure or recall of our products and the imposition of civil or
criminal sanctions if we incorporate a defective or out of
specification item into one of our deliveries.
Furthermore, there are many factors beyond our control which could
cause shortages or interruptions in the supply of our ingredients
and other products, including adverse weather, environmental
factors, natural disasters, prolonged utility outages,
unanticipated demand, shipping and distribution issues, labor
problems, public health crises, such as pandemics and epidemics,
changes in law or policy, food safety issues by our suppliers and
their supply chains, and the financial health of our suppliers and
their supply chains. For example, any future negative impact on our
supply chain as a result of the COVID-19, or other, pandemic,
weather, gas prices or otherwise, could materially and adversely
impact our business, financial condition and operating results.
Production of the agricultural products used in our business may
also be materially adversely affected by drought, water scarcity,
temperature extremes, scarcity of agricultural labor, changes in
government agricultural programs or subsidies, import restrictions,
scarcity of suitable agricultural land, crop conditions, crop or
animal diseases or crop pests. Failure to take adequate steps to
mitigate the likelihood or potential effect of such events, or to
effectively manage such events if they occur, may materially
adversely affect our business, financial condition and operating
results, particularly in circumstances where an ingredient or
product is sourced from a single supplier or location.
In addition, unexpected delays in deliveries from suppliers that
ship directly to our fulfillment centers or increases in
transportation costs, including through increased fuel costs, could
materially adversely affect our business, financial condition and
operating results. Labor shortages or work stoppages in the
transportation industry, long term disruptions to the national
transportation infrastructure, reduction in capacity and industry
specific regulations such as hours of service rules that lead to
delays or interruptions of deliveries could also materially
adversely affect our business, financial condition and operating
results.
We currently source certain of our ingredients from suppliers
located outside of the United States. Any event causing a
disruption or delay of imports from suppliers located outside of
the United States, including weather, drought, crop related
diseases, the imposition of import or export restrictions,
restrictions on the transfer of funds or increased tariffs,
destination based taxes, value added taxes, quotas or increased
regulatory requirements, could increase the cost or reduce the
supply of our ingredients and the other materials required by our
product offerings, which could materially adversely affect our
business, financial condition and operating results. Furthermore,
our suppliers’ operations may be adversely affected by political
and financial instability, resulting in the disruption of trade
from exporting countries, restrictions on the transfer of funds or
other trade disruptions, each of which could adversely affect our
access or ability to source ingredients and other materials used in
our product offerings on a timely or cost-effective
basis.
We have implemented significant reorganization activities in our
business. These and other reorganization activities could have
long-term adverse effects on our business, including additional
attrition in personnel and the failure to achieve the anticipated
benefits and savings from these activities.
We have implemented significant reorganization activities in our
business to adjust our cost structure, and we may engage in similar
reorganization activities in the future. For example, in December
2022, to better align internal resources with strategic priorities,
we announced a reduction in corporate personnel, which resulted in
a reduction of approximately 10%, our corporate workforce,
inclusive of both then current and vacant roles. As a result, we
incurred approximately $1.5 million of employee-related
expenses, primarily consisting of severance payments, substantially
all of which are cash expenditures to be paid in the first half of
2023. In addition, in February 2020, we announced a plan to close
our fulfillment center in Arlington, Texas. As part of this plan,
in the first and second quarters of 2020 we transferred all of the
remaining production volume from our Arlington, Texas fulfillment
center to our Linden, New Jersey and Richmond, California
fulfillment centers. These actions resulted and could result in the
future in the loss of employees across various functions through
attrition or the need for further reductions, the loss of
institutional knowledge and expertise and the reallocation and
combination of certain roles and responsibilities across our
organization, all of which could adversely affect our operations.
In addition, there is a risk of reduced employee morale and, as a
result, we could face further employee attrition following a
reorganization activity. We may also be unable to efficiently
transition the production volume between our fulfillment centers or
maintain our production efficiencies during or after any such
transfer. For example, we temporarily reopened the Arlington
fulfillment center in January 2021 to leverage existing assets to
meet forecasted demand while we continued to identify and implement
other operating efficiencies in our other fulfillment centers; we
then closed the Arlington fulfillment center in April 2021,
consolidating production volume at our other fulfillment
centers.
Other reorganization activities in which we may engage in the
future, as well as other ongoing or future cost reduction
activities, may reduce our available talent, assets, capabilities
and other resources and could slow improvements in our products and
services, adversely affect our ability to respond to competition
and limit our ability to satisfy customer demands. As a result, our
management may need to divert a disproportionate amount of its
attention away from our day-to-day strategic and operational
activities, and devote a substantial amount of time to managing the
organizational changes brought about by our reorganization. If we
do not have sufficient resources, we may not be able to effectively
manage the changes in our business operations resulting from the
reorganization, which may result in weaknesses in our operations,
risks that we may not be able to comply with legal and regulatory
requirements, loss of business opportunities, loss of employees and
reduced productivity among remaining employees. If we are unable to
effectively manage these activities, our expenses may be higher
than expected, and we may not be able to implement our business
strategy or achieve the anticipated benefits and savings from any
such activities.
We may also determine to take additional measures to reduce costs,
especially if we do not receive the remaining $68.2 million due to
us in connection with the liquidity transactions, secure
alternative funding or raise additional capital, including from our
the February 2023 ATM, the disposition of the pledged collateral,
if any, or other financing sources which could result in further
disruptions to our operations and present additional challenges to
the effective management of our company. For example, if we are
unable to deliver results from our strategy, or otherwise
effectively manage expenses and cash flows, we intend to further
reduce spending, particularly in marketing and capital
expenditures, to the extent needed in order to comply with the
minimum liquidity covenant in our senior secured notes, which will
negatively and materially impact net revenue and our ability to
execute our strategy. In addition, delays in implementing planned
restructuring activities, unexpected costs, or the failure to meet
targeted improvements may diminish the operational or financial
benefits we realize from such actions. Any of the circumstances
described above could materially adversely affect our business and
operating and financial results.
If we lose key management or fail to meet our need for qualified
employees with specialized skills, our business, financial
condition and operating results could be materially adversely
affected.
Our future success is dependent upon our ability to retain key
management. Our executive officers and other management personnel
are employees “at will” and could elect to terminate their
employment with us at any time. For example, since 2017, we have
had three different chief executive officers and since 2018 we have
had four chief financial officers and three individuals serving in
the role of chief operating officers/chief supply chain officer. We
do not maintain “key person” insurance on the lives of any of our
executive officers.
Our future success is also dependent upon our ability to attract,
retain and effectively deploy qualified employees, including
management, possessing a broad range of skills and expertise. We
may need to offer higher compensation and other benefits in order
to attract and retain key personnel in the future, and, to attract
top talent, we must offer competitive compensation packages before
we have the opportunity to validate the productivity and
effectiveness of new employees. Additionally, from time to time we
have not been, and we may not in the future be, able to hire
sufficient workforce quickly enough or to retain sufficient
workforce, or if we do not receive the remaining $68.2 million due
to us in connection with the liquidity transactions or raise
additional capital, including through the February 2023 ATM, the
disposition of the pledged collateral, if any, or other financing
sources, we may not have adequate resources to meet our hiring
needs, and we must effectively deploy our workforce in order to
efficiently allocate our internal resources. For example, in
December 2022, in order to better align internal resources with
strategic priorities, we announced a reduction
in corporate personnel which resulted in a reduction of
approximately 10% of our total corporate workforce, inclusive of
both then current and vacant roles and we may experience a negative
impact of the workforce reduction on executing our strategy. If we
fail to hire or retain qualified employees, or effectively deploy
our existing personnel, our efficiency and ability to meet our
forecasts, our ability to successfully execute on our strategic
plan and our employee morale, productivity and retention could all
suffer. Any of these factors could materially adversely affect our
business, financial condition and operating results.
Our past net revenue growth masked seasonal fluctuations in our
operating results. If our net revenue declines or if it begins to
increase at a more moderate rate, or as seasonal patterns become
more pronounced, seasonality could have a material impact on our
results.
Our business is seasonal in nature, which impacts the levels at
which customers engage with our products and brand, and, as a
result, the trends of our revenue and our expenses fluctuate from
quarter to quarter. For example, prior to the effect of the
economic and social impact of the COVID-19 pandemic, we
historically anticipated that the first quarter of each year would
generally represent our strongest quarter in terms of customer
engagement. Conversely, during the summer months and the end of
year holidays, when people are vacationing more often or have less
predictable weekly routines, we historically anticipated lower
customer engagement. In addition, our marketing strategies and
expenditures, which may be informed by these seasonal trends, will
impact our quarterly results of operations. These seasonal trends
may cause our net revenue and our cash requirements to vary from
quarter to quarter depending on the variability in the volume and
timing of sales. We believe that these seasonal trends have
affected and will continue to affect our quarterly results in the
future. However, we cannot predict the impact that macroeconomic
trends such as inflation may have on seasonality. Our past net
revenue growth, due in part to the impact of the COVID-19 pandemic
on consumer behaviors, masked seasonality, but if our net revenue
continues to decline or if it increases at a moderate rate, or if
seasonal spending by our customers becomes more pronounced,
seasonality could have a more significant impact on our operating
results from period to period. In addition, in the first and second
quarters of 2022, we entered into sponsorship agreements with a
related party under which we agreed to issue $27.5 million of gift
cards (net of promotional discounts), which may result in higher
levels of card breakage revenue which may inflate net revenue or
mask seasonality in future periods. As of the date of this Annual
Report on Form 10-K, we have not yet received the remaining $12.7
million relating to the Sponsorship Gift Cards Agreement. See Note
14 to the consolidated financial statements in this Annual Report
on Form 10-K.
We rely on our proprietary technology and data to forecast customer
demand and to manage our supply chain, and any failure of this
technology, or the quality of our data, could materially adversely
affect our business, financial condition and operating
results.
We rely on our proprietary technology and data to forecast demand
and predict our customers’ orders, determine the amounts of
ingredients and other supply to purchase, and to optimize our
in-bound and out-bound logistics for delivery and transport of our
supply to our fulfillment centers and of our product offerings to
customers. If this technology fails or produces inaccurate results
at any step in this process—such as if the data we collect from
customers is insufficient or incorrect, if we over or underestimate
future demand, or if we fail to optimize delivery routes to our
customers—we could experience increased food waste or shortages in
key ingredients, the operational efficiency of our supply chain may
suffer (including as a result of excess or shortage of fulfillment
center capacity) or our customers may experience delays or failures
in the delivery of our product offerings, for example by missing
ingredients. Moreover, forecasts based on historical data,
regardless of any historical patterns or the quality of the
underlying data, are inherently uncertain, and unforeseen changes
in consumer tastes or external events could result in material
inaccuracy of our forecasts, which could result in disruptions in
our business and our incurrence of significant costs and waste.
Furthermore, any interruptions or delays in our ability to use or
access our proprietary technology could lead to interruptions or
delays in our supply chain. The occurrence of any of the foregoing
risks could materially adversely affect our business, financial
condition and operating results.
The reliable and cost-effective storage, transport and delivery of
ingredients and other products and our product offerings is
critical to our business, and any interruptions, delays or failures
could materially adversely affect our reputation, business,
financial condition and operating results.
We maintain arrangements with third parties to store ingredients
and other products, to deliver ingredients and other products from
our suppliers to our fulfillment centers and to transport
ingredients and other products between our fulfillment centers.
Interruptions or failures in these services could delay or prevent
the delivery of these ingredients and other products to us and
therefore adversely affect our ability to fulfill our customers’
orders. These interruptions may be due to events that are beyond
our control or the control of the third parties with whom we
contract.
We also maintain arrangements with third-party transport carriers
to deliver the food products we sell to our customers.
Interruptions, delays or failures in these carrier services could
prevent the timely or proper delivery of these products, which may
result in significant product inventory losses given the highly
perishable nature of our food products.
These interruptions may be due to events that are beyond our
control or the control of these carriers, including adverse
weather, natural disasters and public health crises, such as
pandemics and epidemics. If these carriers experience performance
problems or other difficulties, we may not be able to deliver
orders in a timely manner and meet customer expectations, and our
business and reputation could suffer. For example, carrier
interruptions and delays as a result of the COVID-19 pandemic or
otherwise have in the past, and could again in the future impact
our ability to deliver orders to our customers which could
materially and adversely impact our business, financial condition
and operating results. In addition, if we are not able to maintain
acceptable pricing and other terms with these carriers, whether as
a result of inflation or otherwise, and we do not increase the
price of our product offerings, we may experience reduced operating
margins.
We rely on third-party transport carriers for the delivery of our
wines to our customers. State and federal laws regulate the ability
of transport carriers to transport wine, and carriers may be
required to obtain licenses in order to deliver wine to our
customers. Changes in our access to those carriers, including
changes in prices and fuel surcharges or changes in our
relationships with those carriers, changes in the laws allowing
third party transport of wine, or regulatory discipline against
licenses held by those carriers, could materially adversely affect
our wine business.
Delivery of the products we sell to our customers could also be
affected or interrupted by the merger, acquisition, insolvency, or
government shutdown of the carriers we engage to make deliveries.
If the products we sell are not delivered in proper condition or on
a timely basis, our business and reputation could
suffer.
Unionization activities may disrupt our operations and adversely
affect our business.
Although none of our employees is currently covered under a
collective bargaining agreement, our employees may elect to seek to
be represented by labor unions in the future. For example, in April
2018, a local labor union filed an election petition with the
National Labor Relations Board seeking to represent certain
employees at our Linden, New Jersey facility; however, such
employees subsequently voted to not be represented by the union and
one of our competitors recently faced a union election in three
states. If a significant number of our employees were to become
unionized and collective bargaining agreement terms were to deviate
significantly from our current compensation and benefits structure,
our business, financial condition and operating results could be
materially adversely affected. In addition, a labor dispute
involving some or all of our employees may harm our reputation,
disrupt our operations and reduce our net revenues, and the
resolution of labor disputes may increase our costs.
Any failure to adequately store, maintain and deliver quality
perishable foods could materially adversely affect our business,
financial condition and operating results.
Our ability to adequately store, maintain and deliver quality
perishable foods is critical to our business. We store food
products, which are highly perishable, in refrigerated fulfillment
centers and ship them to our customers inside boxes that are
insulated with thermal or corrugate liners and frozen refrigerants
to maintain appropriate temperatures in transit and use
refrigerated third-party delivery trucks to support temperature
control for shipments to certain locations. Keeping our food
products at specific temperatures maintains freshness and enhances
food safety. In the event of extended power outages, natural
disasters or other catastrophic occurrences, failures of the
refrigeration systems in our fulfillment centers or third-party
delivery trucks, failure to use adequate packaging to maintain
appropriate temperatures, or other circumstances both within and
beyond our control, our inability to store highly perishable
inventory at specific temperatures could result in significant
product inventory losses as well as increased risk of food borne
illnesses and other food safety risks. Improper handling or storage
of food by a customer—without any fault by us—could result in food
borne illnesses, which could nonetheless result in negative
publicity and harm to our brand and reputation. Further, we
contract with third parties to conduct certain fulfillment
processes and operations on our behalf. Any failure by such third
party to adequately store, maintain or transport perishable foods
could negatively impact the safety, quality and merchantability of
our products and the experience of our customers. The occurrence of
any of these risks could materially adversely affect our business,
financial condition and operating results.
Disruptions in our data and information systems could harm our
reputation and our ability to run our business.
We rely extensively on data and information systems for our supply
chain, order processing, fulfillment operations, financial
reporting, human resources and various other operations, processes
and transactions. Furthermore, a significant portion of the
communications between, and storage of personal data of, our
personnel, customers and suppliers depends on information
technology. Our data and information systems are subject to damage
or interruption from power outages, computer and telecommunications
failures, computer viruses, security breaches (including breaches
of our transaction processing or other systems that could result in
the compromise of confidential customer data), catastrophic events,
data breaches and usage errors by our employees or third-party
service providers. Our data and information technology systems may
also fail to perform as we anticipate, and we may encounter
difficulties in adapting these systems to changing technologies or
expanding them to meet the future needs of our business. If our
systems are breached, damaged or cease to function properly, we may
have to make significant investments to fix or replace them, suffer
interruptions in
our operations, incur liability to our customers and others or face
costly litigation, and our reputation with our customers may be
harmed. We also rely on third parties for a majority of our data
and information systems, including for third-party hosting and
payment processing. If these facilities fail, or if they suffer a
security breach or interruption or degradation of service, a
significant amount of our data could be lost or compromised and our
ability to operate our business and deliver our product offerings
could be materially impaired. In addition, various third parties,
such as our suppliers and payment processors, also rely heavily on
information technology systems, and any failure of these systems
could also cause loss of sales, transactional or other data and
significant interruptions to our business. Any material
interruption in the data and information technology systems we rely
on, including the data or information technology systems of third
parties, could materially adversely affect our business, financial
condition and operating results.
Our business is subject to data security risks, including security
breaches.
We, or our third-party vendors on our behalf, collect, process,
store and transmit substantial amounts of information, including
information about our customers and suppliers. We take steps to
protect the security and integrity of the information we collect,
process, store or transmit, but there is no guarantee that
inadvertent or unauthorized use or disclosure will not occur or
that third parties will not gain unauthorized access to this
information despite such efforts. Security breaches, computer
malware, computer hacking attacks and other compromises of
information security measures have become more prevalent in the
business world and may occur on our systems or those of our vendors
in the future. Large Internet companies and websites have from time
to time disclosed sophisticated and targeted attacks on portions of
their websites, and an increasing number have reported such attacks
resulting in breaches of their information security. We and our
third-party vendors are at risk of suffering from similar attacks
and breaches. Although we take steps to maintain confidential and
proprietary information on our information systems, these measures
and technology may not adequately prevent security breaches and we
rely on our third-party vendors to take appropriate measures to
protect the security and integrity of the information on those
information systems. Because techniques used to obtain unauthorized
access to or to sabotage information systems change frequently and
may not be known until launched against us, we may be unable to
anticipate or prevent these attacks. In addition, we have
experienced, and may experience in the future, a “credentials
stuffing” incident, which is where a third party is able to
illicitly obtain a customer’s identification and password
credentials on the dark web to access a customer’s account and
certain account data. We have also experienced, and may experience
in the future, fraudulent use of promotional coupons or gift card
codes.
Any actual or suspected security breach or other compromise of our
security measures or those of our third-party vendors, whether as a
result of hacking efforts, denial of service attacks, viruses,
malicious software, break ins, phishing attacks, social engineering
or otherwise, could harm our reputation and business, damage our
brand and make it harder to retain existing customers or acquire
new ones, require us to expend significant capital and other
resources to address the breach, and result in a violation of
applicable laws, regulations or other legal obligations. Our
insurance policies may not be adequate to reimburse us for direct
losses caused by any such security breach or indirect losses due to
resulting customer attrition.
We rely on email and other messaging services to connect with our
existing and potential customers. Our customers may be targeted by
parties using fraudulent spoofing and phishing emails to
misappropriate passwords, payment information or other personal
information or to introduce viruses through Trojan horse programs
or otherwise through our customers’ computers, smartphones, tablets
or other devices. Despite our efforts to mitigate the effectiveness
of such malicious email campaigns through product improvements,
spoofing and phishing may damage our brand and increase our costs.
Any of these events or circumstances could materially adversely
affect our business, financial condition and operating
results.
We are subject to risks associated with payments to us from our
customers and other third parties, including risks associated with
fraud.
Nearly all of our customers’ payments are made by credit card or
debit card. We currently rely exclusively on one third-party vendor
to provide payment processing services, including the processing of
payments from credit cards and debit cards, and our business would
be disrupted if this vendor becomes unwilling or unable to provide
these services to us and we are unable to find a suitable
replacement on a timely basis. We are also subject to payment brand
operating rules, payment card industry data security standards and
certification requirements, which could change or be reinterpreted
to make it more difficult or impossible for us to comply. If we
fail to comply with these rules or requirements, we may be subject
to fines and higher transaction fees and lose our ability to accept
credit and debit card payments from customers, which would make our
services less convenient and attractive to our customers and likely
result in a substantial reduction in net revenue. We may also incur
losses as a result of claims that the customer did not authorize
given purchases, fraud, erroneous transmissions and customers who
have closed bank accounts or have insufficient funds in their
accounts to satisfy payments owed to us.
We are subject to, or voluntarily comply with, a number of other
laws and regulations relating to the payments we accept from our
customers and third parties, including with respect to money
laundering, money transfers, privacy, and information security, and
electronic fund transfers. These laws and regulations could change
or be reinterpreted to make it difficult or impossible for us to
comply. If we were found to be in violation of any of these
applicable laws or regulations, we could be subject to civil or
criminal penalties and higher transaction fees or lose our ability
to accept credit and debit card payments from our customers,
process electronic funds transfers or facilitate other types of
online payments, which may make our services less convenient and
less attractive to our customers and diminish the customer
experience.
The termination of, or material changes to, our relationships with
key suppliers or vendors could materially adversely affect our
business, financial condition and operating results.
We currently depend on a limited number of suppliers for some of
our key ingredients. We strive to work with suppliers that engage
in certain growing, raising or farming standards that we believe
are superior to conventional practices and that can deliver
products that are specific to our quality, food safety and
production standards. Currently, there are a limited number of meat
and seafood suppliers that are able to simultaneously meet our
standards and volume requirements. As such, these suppliers could
be difficult to replace if we were no longer able to rely on them.
We also work with suppliers that produce specialty or unique
ingredients for us. It can take a significant amount of time and
resources to identify, develop and maintain relationships with
certain suppliers, including suppliers that produce specialty or
unique products for us. In the event of any disruptions to our
relationships with our suppliers of specialty products, the
ingredients they produce for us would be difficult to replace. The
termination of, or material changes to, arrangements with key
suppliers or vendors, disagreements with key suppliers or vendors
as to payment or other terms, or the failure of a key supplier or
vendor to meet its contractual obligations to us may require us to
contract with alternative suppliers or vendors. For example, the
failure of a key supplier to meet its obligations to us or
otherwise deliver ingredients at the volumes that meet our quality
and production standards could require us to make purchases from
alternative suppliers or make changes to our product offerings. If
we have to replace key suppliers or vendors, we may be subject to
pricing or other terms less favorable than those we currently
enjoy, and it may be difficult to identify and secure relationships
with alternative suppliers or vendors that are able to meet our
volume requirements, food safety and quality or other standards. If
we cannot replace or engage suppliers or vendors who meet our
specifications and standards in a short period of time, we could
encounter increased expenses, shortages of ingredients and other
items, disruptions or delays in customer shipments or other harm.
In this event, we could experience a significant reduction in sales
and incur higher costs for replacement goods and customer refunds
during the shortage or thereafter, any of which could materially
adversely affect our business, financial condition and operating
results.
In our wine business, we rely on the use of third-party alternating
proprietorship winemaking facilities. We rely on the host or owner
of such facilities to ensure that the facilities are operational
and maintained in good condition. Changes in those facilities or
our access to those facilities, including changes in prices or
changes in our relationships with the third parties who own and
operate those facilities, or regulatory discipline against licenses
held by those third parties, or any failure by such third parties
to maintain their facilities in good condition, may impair our
ability to produce wines at such facilities and could materially
adversely affect our wine business.
Our results could be adversely affected by natural disasters,
public health crises, such as pandemics and epidemics, political
crises or other catastrophic events.
Natural disasters, such as hurricanes, tornadoes, floods,
earthquakes, droughts and other adverse weather and climate
conditions; crop pests or diseases; animal diseases; unforeseen
public health crises, such as pandemics and epidemics, such as the
COVID-19 pandemic; political crises, such as terrorist attacks, war
and other political instability or uncertainty; or other
catastrophic events, whether occurring in the United States or
internationally, could disrupt our operations or the operations of
one or more of our suppliers or vendors. In particular, these types
of events could impact our supply chain from or to the impacted
region given our dependency on frequent deliveries of ingredients
and other products from a variety of local, regional and national
suppliers. In addition, these types of events could adversely
affect consumer spending in the impacted regions or our ability to
deliver our products to our customers safely, cost-effectively or
at all. To the extent any of these events occur, our business,
financial condition and operating results could be materially and
adversely affected.
We have identified a material weakness in our internal controls
over financial reporting related to ineffective information
technology general controls. Failure to establish and maintain
effective internal controls in accordance with Section 404 of the
Sarbanes-Oxley Act in the future could have a material adverse
effect on our business and stock price.
As a public company, we are required to comply with the rules of
the SEC implementing Sections 302 and 404 of the Sarbanes-Oxley
Act, which requires management to certify financial and other
information in our quarterly and annual reports and provide an
annual management report on the effectiveness of controls over
financial reporting. We are required
to disclose changes made in our internal controls and procedures on
a quarterly basis and to make annual assessments of our internal
control over financial reporting pursuant to Section 404. In
addition, as of January 1, 2023, we are no longer an emerging
growth company and therefore, as an accelerated filer with annual
revenues greater than $100 million, our independent registered
public accounting firm is now required to attest to the
effectiveness of our internal control over financial reporting
pursuant to Section 404 .Our independent registered public
accounting firm, and management, may issue a report that is adverse
in the event it is not satisfied with the level at which our
controls are documented, designed or operating.
To comply with the requirements of being a public company, we have
undertaken various actions, and may need to take additional
actions, such as implementing new internal controls and procedures
and hiring additional accounting or internal audit staff. Testing
and maintaining internal control can divert our management’s
attention from other matters that are important to the operation of
our business.
Additionally, when evaluating our internal control over financial
reporting, we may identify material weaknesses and significant
deficiencies and, as of December 31, 2022, our management has
identified a material weakness in internal controls related to
ineffective information technology general controls. The material
weakness did not result in any identified misstatements to the
financial statements and there were no changes to previously
identified financial results. Management has developed and is
implementing a remediation plan to address the material weakness.
However, we cannot assure you that the testing of the operational
effectiveness of the new control will be complete within a specific
timeframe.
There is no assurance that another material weaknesses or
significant deficiencies will not occur or that we will be able to
remediate such material weaknesses or significant deficiencies in
time to meet the applicable deadline imposed upon us for compliance
with the requirements of Section 404. If we identify any material
weaknesses in our internal control over financial reporting or are
unable to comply with the requirements of Section 404 in a timely
manner or assert that our internal control over financial reporting
is effective, or if our independent registered public accounting
firm is unable to express an opinion as to the effectiveness of our
internal control over financial reporting, investors may lose
confidence in the accuracy and completeness of our financial
reports and the market price of our Class A common stock could be
materially adversely affected, and we could become subject to
investigations by the stock exchange on which our securities are
listed, the SEC or other regulatory authorities, which could
require additional financial and management resources.
Risks Related to Our Intellectual Property
We may be accused of infringing or violating the intellectual
property rights of others.
Other parties have claimed or may claim in the future that we
infringe or violate their trademarks, patents, copyrights, domain
names, publicity rights or other proprietary rights. Such claims,
regardless of their merit, could result in litigation or other
proceedings and could require us to expend significant financial
resources and attention by our management and other personnel that
otherwise would be focused on our business operations, result in
injunctions against us that prevent us from using material
intellectual property rights, or require us to pay damages to third
parties. We may need to obtain licenses from third parties who
allege that we have infringed or violated their rights, but such
licenses may not be available on terms acceptable to us or at all.
In addition, we may not be able to obtain or use on terms that are
favorable to us, or at all, licenses or other rights with respect
to intellectual property that we do not own, which would require us
to develop alternative intellectual property. To the extent we rely
on open-source software, we may face claims from third parties that
claim ownership of the open-source software or derivative works
that were developed using such software, or otherwise seek to
enforce the terms of the applicable open-source license. Similar
claims might also be asserted regarding our in-house software.
These risks have been amplified by the increase in intellectual
property claims by third parties whose sole or primary business is
to assert such claims. As knowledge of our business expands, we are
likely to be subject to intellectual property claims against us
with increasing frequency, scope and magnitude. We may also be
obligated to indemnify affiliates or other partners who are accused
of violating third parties’ intellectual property rights by virtue
of those affiliates or partners’ agreements with us, and this could
increase our costs in defending such claims and our damages.
Furthermore, such affiliates and partners may discontinue their
relationship with us either as a result of injunctions or
otherwise. The occurrence of these results could harm our brand or
materially adversely affect our business, financial position and
operating results.
We may not be able to adequately protect our intellectual property
rights.
We regard our customer lists and other consumer data, trademarks,
service marks, domain names, copyrights, trade dress, trade
secrets, know how, proprietary technology and similar intellectual
property as critical to our future success. We cannot be sure that
our intellectual property portfolio will not be infringed, violated
or otherwise challenged by third parties, or that we will be
successful in enforcing, defending or combating any such
infringements, violations, or
challenges. We also cannot be sure that the law might not change in
a way that would affect the nature or extent of our intellectual
property ownership.
We rely on patent, registered and unregistered trademark, copyright
and trade secret protection and other intellectual property
protections under applicable law to protect these proprietary
rights. While we have taken steps toward procuring trademark
registration for several of our trademarks in key countries around
the world and have entered or may enter into contracts to assist
with the procurement and protection of our trademarks, we cannot
assure you that our common law, applied for, or registered
trademarks are valid and enforceable, that our trademark
registrations and applications or use of our trademarks will not be
challenged by known or unknown third parties, or that any pending
trademark or patent applications will issue or provide us with any
competitive advantage. Effective intellectual property protection
may not be available to us or may be challenged by third parties.
Furthermore, regulations governing domain names may not protect our
trademarks and other proprietary rights that may be displayed on or
in conjunction with our website and other marketing media. We may
be unable to prevent third parties from acquiring or retaining
domain names that are similar to, infringe upon, or diminish the
value of our trademarks and other proprietary rights.
We also rely on confidentiality, supplier, license and other
agreements with our employees, suppliers and others. There is no
guarantee that these third parties will comply with these
agreements and refrain from misappropriating our proprietary
rights. Misappropriation of our proprietary rights could materially
adversely affect our business, financial position and operating
results.
We may not be able to discover or determine the extent of any
unauthorized use or infringement or violation of our intellectual
property or proprietary rights. Third parties also may take actions
that diminish the value of our proprietary rights or our
reputation. The protection of our intellectual property may require
the expenditure of significant financial and managerial resources.
Moreover, the steps we take to protect our intellectual property
may not adequately protect our proprietary rights or prevent third
parties from continuing to infringe or misappropriate these rights.
We also cannot be certain that others will not independently
develop or otherwise acquire equivalent or superior technology or
other intellectual property rights, which could materially
adversely affect our business, financial condition and operating
results.
Despite our efforts to protect our proprietary rights, unauthorized
parties may attempt to obtain and use information that we regard as
proprietary. Litigation may be necessary in the future to enforce
our intellectual property rights, to protect our trade secrets, to
determine the validity and scope of the proprietary rights of
others or to defend against claims of infringement or invalidity.
Such litigation could be costly, time consuming and distracting to
management, result in a diversion of resources, the impairment or
loss of portions of our intellectual property and could materially
adversely affect our business, financial condition and operating
results. Furthermore, our efforts to enforce our intellectual
property rights may be met with defenses, counterclaims and
countersuits attacking the validity and enforceability of our
intellectual property rights. These steps may be inadequate to
protect our intellectual property. We will not be able to protect
our intellectual property if we are unable to enforce our rights or
if we do not detect unauthorized use of our intellectual property.
Despite our precautions, it may be possible for unauthorized third
parties to use information that we regard as proprietary to create
product offerings that compete with ours.
Risks Related to Government Regulation of Our Food
Operations
We are subject to extensive governmental regulations, which require
significant expenditures and ongoing compliance
efforts.
We are subject to extensive federal, state and local regulations.
Our food processing facilities and products are subject to
inspection by the USDA, the FDA and various state and local health
and agricultural agencies. Applicable statutes and regulations
governing food products include rules for labeling the content of
specific types of foods, the nutritional value of that food and its
serving size, as well as rules that protect against contamination
of products by food borne pathogens and food production rules
addressing the discharge of materials and pollutants and animal
welfare. Many jurisdictions also provide that food producers adhere
to good manufacturing or production practices (the definitions of
which may vary by jurisdiction) with respect to processing food.
Recently, the food safety practices of the meat processing industry
and produce industry have been subject to intense scrutiny and
oversight by the USDA and FDA, respectively, and the FDA has begun
to evaluate the possible need for new regulations for e-commerce
food delivery companies, and future food-borne illness outbreaks or
other food safety incidents related to meat or produce could lead
to further governmental regulation of our business or of our
suppliers. In addition, our fulfillment centers are subject to
various federal, state and local laws and regulations relating to
workplace safety and workplace health. Our fulfillment centers and
offices, as applicable continue to also be subject to additional
FDA, Centers for Disease Control and Prevention, Occupational
Safety and Health Administration regulations and guidelines and
local guidelines relating to COVID-19. Failure to comply with all
applicable laws and regulations could subject us, our suppliers or
other strategic partners to civil remedies, including fines,
injunctions, product recalls or seizures and criminal sanctions,
any of which could have a material adverse effect on our business,
financial condition and operating results. Furthermore, compliance
with current or future laws or regulations
could require us to make significant expenditures or otherwise
materially adversely affect our business, financial condition and
operating results.
Even inadvertent, non-negligent or unknowing violations of federal,
state or local regulatory requirements could expose us to adverse
governmental action and materially adversely affect our business,
financial condition and operating results.
The Federal Food, Drug, and Cosmetic Act, or FDCA, which governs
the shipment of foods in interstate commerce, generally does not
distinguish between intentional and unknowing, non-negligent
violations of the law’s requirements. Most state and local laws
operate similarly. Consequently, almost any deviation from
subjective or objective requirements of the FDCA or state or local
law leaves us vulnerable to a variety of civil and criminal
penalties.
In the future, we may deploy new equipment, update our facilities
or occupy new facilities. These activities require us to adjust our
operations and regulatory compliance systems to meet rapidly
changing conditions. Although we have adopted and implemented
systems to prevent the production of unsafe or mislabeled products,
any failure of those systems to prevent or anticipate an instance
or category of deficiency could result in significant business
interruption and financial losses to us. The occurrence of events
that are difficult to prevent completely, such as the introduction
of pathogenic organisms from the outside environment into our
facilities, also may result in the failure of our products to meet
legal standards. Under these conditions we could be exposed to
civil and criminal regulatory action.
In some instances, we may be responsible or held liable for the
activities and compliance of our third-party vendors, suppliers or
other strategic partners, despite limited visibility into their
operations. Although we monitor and carefully select our
third-party vendors, suppliers, or other strategic partners, they
may fail to adhere to regulatory standards, our safety and quality
standards or labor and employment practices, and we may fail to
identify deficiencies or violations on a timely basis or at all. In
addition, a statute in California called the Transparency in Supply
Chains Act of 2010 requires us to audit our suppliers with respect
to certain risks related to slavery and human trafficking and to
mitigate any such risks in our operations, and any failure to
disclose issues or other non-compliance could subject us to action
by the California Attorney General.
We cannot assure you that we will always be in full compliance with
all applicable laws and regulations or that we will be able to
comply with any future laws and regulations. Failure to comply with
these laws and regulations could materially adversely affect our
business, financial condition and operating results.
Changes to law, regulation or policy applicable to foods could
leave us vulnerable to adverse governmental action and materially
adversely affect our business, financial condition and operating
results.
The food industry is highly regulated. We invest significant
resources in our efforts to comply with the local, state and
federal food regulatory regimes under which we operate. However, we
cannot assure you that existing laws and regulations will not be
revised or that new, more restrictive laws, regulations, guidance
or enforcement policies will not be adopted or become applicable to
us, our suppliers or the products we distribute. We also operate
under a business model that is relatively new to the food industry,
in which we rapidly source, process, store and package meal
ingredients—including fresh fruits and vegetables, and poultry,
beef and seafood, each of which may be subject to a unique
regulatory regime—and ship them directly to consumers in the course
of e-commerce transactions. Our business model leaves our business
particularly susceptible to changes in and reinterpretations of
compliance policies of the FDA and other government agencies, and
some of our competitors may interpret the applicability of the same
or similar laws and regulations to their businesses differently
than we interpret them. Furthermore, it is unclear how the FDA may
interpret and enforce certain recently promulgated regulations,
such as the requirements regarding food defense mitigation
strategies, or if the FDA will adopt new regulations for e-commerce
food delivery companies, which present considerable future
uncertainty. Recent and ongoing changes in senior federal
government officials and policy priorities create additional
uncertainty.
Our existing compliance structures may be insufficient to address
the changing regulatory environment and changing expectations from
government regulators regarding our business model. This may result
in gaps in compliance coverage or the omission of necessary new
compliance activity.
Our facilities and operations are governed by numerous and
sometimes conflicting registration, licensing and reporting
requirements.
Our fulfillment centers are required to be registered with the
federal government and, depending on their location, are also
subject to the authority of state and local governments. In some
cases, disparate registration and licensing requirements lead to
legal uncertainty, inconsistent government classifications of our
operations and unpredictable governmental actions. Regulators may
also change prior interpretations of governing licensing and
registration
requirements. Our relatively new business model leaves us
particularly susceptible to these factors. If we misapply or
misidentify licensing or registration requirements, fail to
maintain our registrations or licenses or otherwise violate
applicable requirements, our products may be subject to seizure or
recall and our operations subject to injunction. This could
materially adversely affect our business, financial condition and
operating results.
Similarly, we are required to submit reports to the FDA’s
Reportable Food Registry in the event that we determine a product
may present a serious danger to consumers. The reporting
requirement may be triggered based on a subjective assessment of
incomplete and changing facts. Our inventory moves very rapidly
throughout our supply and distribution chain. Should we fail, in a
timely fashion, to identify and report a potentially reportable
event which, subsequently, is determined to have been reportable,
government authorities may institute civil or criminal enforcement
actions against us, and may result in civil litigation against us
or criminal charges against certain of our employees. This could
materially adversely affect our business, financial condition and
operating results.
Good manufacturing process standards and food safety compliance
metrics are complex, highly subjective and selectively
enforced.
The federal regulatory scheme governing food products establishes
guideposts and objectives for complying with legal requirements
rather than providing clear direction on when particular standards
apply or how they must be met. For example, FDA regulations
referred to as Hazard Analysis and Risk Based Preventive Controls
for Human Food require that we evaluate food safety hazards
inherent to our specific products and operations. We must then
implement “preventive controls” in cases where we determine that
qualified food safety personnel would recommend that we do so.
Determining what constitutes a food safety hazard, or what a
qualified food safety expert might recommend to prevent such a
hazard, requires evaluating a variety of situational factors. This
analysis is necessarily subjective, and a government regulator may
find our analysis or conclusions inadequate. Similarly, the
standard of “good manufacturing practice” to which we are held in
our food production operations relies on a hypothesis regarding
what individuals and organizations qualified in food manufacturing
and food safety would find to be appropriate practices in the
context of our operations. Our business model, and the scale and
nature of our operations, have relatively few meaningful
comparisons among traditional food companies. Government regulators
may disagree with our analyses and decisions regarding the good
manufacturing practices appropriate for our
operations.
Decisions made or processes adopted by us in producing our products
are subject to after the fact review by government authorities,
sometimes years after the fact. Similarly, governmental agencies
and personnel within those agencies may alter, clarify or even
reverse previous interpretations of compliance requirements and the
circumstances under which they will institute formal enforcement
activity. It is not always possible accurately to predict
regulators’ responses to actual or alleged food production
deficiencies due to the large degree of discretion afforded
regulators. We may be vulnerable to civil or criminal enforcement
action by government regulators if they disagree with our analyses,
conclusions, actions or practices. This could materially adversely
affect our business, financial condition and operating
results.
Packaging, labeling and advertising requirements are subject to
varied interpretation and selective enforcement.
We operate under a novel business model in which we source,
process, store and package meal ingredients and ship them directly
to consumers. Most FDA requirements for mandatory food labeling are
decades old and were adopted prior to the advent of large-scale,
direct to consumer food sales and e-commerce platforms.
Consequently, we, like our competitors, must make judgments
regarding how best to comply with labeling and packaging
regulations and industry practices not designed with our specific
business model in mind. Government regulators may disagree with
these judgments, leaving us open to civil or criminal enforcement
action. This could materially adversely affect our business,
financial condition and operating results.
We are subject to detailed and complex requirements for how our
products may be labeled and advertised, which may also be
supplemented by guidance from governmental agencies. Generally
speaking, these requirements divide information into mandatory
information that we must present to consumers and voluntary
information that we may present to consumers. Packaging, labeling,
disclosure and advertising regulations may describe what mandatory
information must be provided to consumers, where and how that
information is to be displayed physically on our materials or
elsewhere, the terms, words or phrases in which it must be
disclosed, and the penalties for non-compliance.
Voluntary statements made by us or by certain third parties,
whether on package labels or labeling, on websites, in print, in
radio, on social media channels, or on television, can be subject
to FDA regulation, Federal Trade Commission, or FTC, regulation,
USDA regulation, state and local regulation, or any combination of
the foregoing. These statements may be subject to specific
requirements, subjective regulatory evaluation, and legal
challenges by plaintiffs. FDA, FTC, USDA and state and local level
regulations and guidance can be confusing and subject to
conflicting interpretations. Guidelines, standards and market
practice for, and consumers’ understandings of, certain types of
voluntary statements, such as those
characterizing the nutritional and other attributes of food
products, continue to evolve rapidly, and regulators may attempt to
impose civil or criminal penalties against us if they disagree with
our approach to using voluntary statements. Furthermore, in recent
years the FDA has increased enforcement of its regulations with
respect to nutritional, health and other claims related to food
products, and plaintiffs have commenced legal actions against a
number of companies that market food products positioned as
“natural” or “healthy,” asserting false, misleading and deceptive
advertising and labeling claims, including claims related to such
food being “all natural” or that they lack any genetically modified
ingredients. Should we become subject to similar claims or actions,
consumers may avoid purchasing products from us or seek
alternatives, even if the basis for the claim is unfounded, and the
cost of defending against any such claims could be significant. The
occurrence of any of the foregoing risks could materially adversely
affect our business, financial condition and operating
results.
Risks Related to Government Regulation of our Wine
Business
If we do not comply with the specialized regulations and laws that
regulate the alcoholic beverage industry, our business could be
materially adversely affected.
Alcoholic beverages are highly regulated at both the federal and
state levels. Regulated areas include production, importation,
product labeling, taxes, marketing, pricing, delivery, ownership
restrictions, prohibitions on sales to minors, and relationships
among alcoholic beverage producers, wholesalers and retailers. We
cannot assure you that we will always be in full compliance with
all applicable regulations or laws, that we will be able to comply
with any future regulations and laws, that we will not incur
material costs or liabilities in connection with compliance with
applicable regulatory and legal requirements, or that such
regulations and laws will not materially adversely affect our wine
business. We rely on various internal and external personnel with
relevant experience complying with applicable regulatory and legal
requirements, and the loss of personnel with such expertise could
adversely affect our wine business.
Licenses issued by state and federal alcoholic beverage regulatory
agencies are required in order to produce, sell and ship wine. We
have state and federal licenses, and must remain in compliance with
state and federal laws in order to keep our licenses in good
standing. Compliance failures can result in fines, license
suspension or license revocation. In some cases, compliance
failures can also result in cease-and-desist orders, injunctive
proceedings or other criminal or civil penalties. If our licenses
do not remain in good standing, our wine business could be
materially adversely affected.
Our wine business relies substantially on state laws that authorize
the shipping of wine by out of state producers directly to in state
consumers. Those laws are relatively new in many states, and it is
common for the laws to be modified or regulators to change prior
interpretations of governing licensing requirements. Adverse
changes to laws or their interpretation allowing a producer to ship
wine to consumers across state lines could materially adversely
affect our wine business.
Other Risks Related to Government Regulation
Government regulation of the Internet, e-commerce and other aspects
of our business is evolving, and we may experience unfavorable
changes in or failure to comply with existing or future regulations
and laws.
We are subject to a number of regulations and laws that apply
generally to businesses, as well as regulations and laws
specifically governing the Internet and e-commerce and the
marketing, sale and delivery of goods and services over the
Internet. Existing and future regulations and laws may impede the
growth and availability of the Internet and online services and may
limit our ability to operate our business. These laws and
regulations, which continue to evolve, cover taxation, tariffs,
privacy and data protection, data security, pricing, content,
copyrights, distribution, mobile and other communications,
advertising practices, electronic contracts, sales procedures,
automatic subscription renewals, credit card processing procedures,
consumer protections, the provision of online payment services,
unencumbered Internet access to our services, the design and
operation of websites, and the characteristics and quality of
product offerings that are offered online. We cannot guarantee that
we have been or will be fully compliant in every jurisdiction, as
it is not entirely clear how existing laws and regulations
governing issues such as property ownership, sales and other taxes,
consumer protection, libel and personal privacy apply or will be
enforced with respect to the Internet and e-commerce, as many of
these laws were adopted prior to the advent of the Internet and
e-commerce and do not contemplate or address the unique issues they
raise. Moreover, as e-commerce continues to evolve, increasing
regulation and enforcement efforts by federal and state agencies
and the prospects for private litigation claims related to our data
collection, privacy policies or other e-commerce practices become
more likely. In addition, the adoption of any laws or regulations,
or the imposition of other legal requirements, that adversely
affect our ability to market, sell, and deliver our products could
decrease our ability to offer, or customer demand for, our
offerings, resulting in lower net revenue, and existing or future
laws or regulations could impair our ability to expand our product
offerings, which could also result in lower net revenue and make us
more vulnerable to increased competition. Future regulations, or
changes in laws and regulations or their existing interpretations
or
applications, could also require us to change our business
practices, raise compliance costs or other costs of doing business
and materially adversely affect our business, financial condition
and operating results.
Failure to comply with privacy related obligations, including
federal and state privacy laws and regulations and other legal
obligations, or the expansion of current or the enactment of new
privacy related obligations could materially adversely affect our
business.
A variety of federal and state laws and regulations govern the
collection, use, retention, sharing, transfer and security of
customer data. We also may choose to comply with, or may be
required to comply with, self-regulatory obligations or other
industry standards with respect to our collection, use, retention,
sharing or security of customer data.
We strive to comply with all applicable laws, regulations,
self-regulatory requirements, policies and legal obligations
relating to privacy, data usage, and data protection. It is
possible, however, that these laws, regulations and other
obligations may be interpreted and applied in a manner that is
inconsistent from one jurisdiction to another and which may
conflict with other rules or requirements or our practices. We
cannot guarantee that our practices have complied, comply, or will
comply fully with all such laws, regulations, requirements and
obligations.
We have posted our privacy policy which describes our practice
related to the collection, use and disclosure of customer data on
our website and in our mobile application. Any failure, or
perceived failure, by us to comply with our posted privacy policy
or with any federal or state laws, regulations, self-regulatory
requirements, industry standards, or other legal obligations could
result in claims, proceedings or actions against us by governmental
entities, customers or others, or other liabilities, or could
result in a loss of customers, any of which could materially
adversely affect our business, financial condition and operating
results. In addition, a failure or perceived failure to comply with
industry standards or with our own privacy policy and practices
could result in a loss of customers and could materially adversely
affect our business, financial condition and operating
results.
Additionally, existing privacy related laws, regulations,
self-regulatory obligations and other legal obligations are
evolving and are subject to potentially differing interpretations.
Various federal and state legislative and regulatory bodies may
expand current laws or enact new laws regarding privacy matters,
and courts may interpret existing privacy related laws and
regulations in new or different manners. For example, we are
subject to the California Consumer Privacy Act of 2018, which came
into effect on January 1, 2020 and its successor, the California
Privacy Rights Act, which took effect on January 1, 2023, which
require, among other things, that companies that process
information on California residents to provide new disclosures to
California consumers, allows such consumers to opt out of data
sharing with third parties and provides a new cause of action for
data breaches. Some other states have adopted, and many other
states are considering, similar legislation. While we have invested
and may continue to invest in readiness to comply with the
applicable legislation, the effects of these new and evolving laws,
regulations, and other obligations potentially are far-reaching and
may require us to further modify our data processing practices and
policies and to incur substantial costs and expenses in an effort
to comply.
Changes in privacy related laws, regulations, self-regulatory
obligations and other legal obligations, or changes in industry
standards or consumer sentiment, such as our need to adjust our
digital marketing in response to the ongoing elimination of
cookie-based tracking, could require us to incur substantial costs
or to change our business practices, including changing, limiting
or ceasing altogether the collection, use, sharing, or transfer of
data relating to consumers. Any of these effects could materially
adversely affect our business, financial condition and operating
results.
Our failure to collect state or local sales, use or other similar
taxes could result in substantial tax liabilities, including for
past sales, as well as penalties and interest, and our business
could be materially adversely affected.
In general, we have not historically collected state or local
sales, use or other similar taxes in any jurisdictions in which we
do not have a tax nexus, in reliance on court decisions or
applicable exemptions that restrict or preclude the imposition of
obligations to collect state and local sales, use and other similar
taxes with respect to online sales of our products. In addition, we
have not historically collected state or local sales, use or other
similar taxes in certain jurisdictions in which we do have a
physical presence in reliance on applicable exemptions. On June 21,
2018, the U.S. Supreme Court decided, in South Dakota v. Wayfair,
Inc., that state and local jurisdictions may, at least in certain
circumstances, enforce a sales and use tax collection obligation on
remote vendors that have no physical presence in such jurisdiction.
A number of states have already begun, or have positioned
themselves to begin, requiring sales and use tax collection by
remote vendors and/or by online marketplaces. The details and
effective dates of these collection requirements vary from state to
state. It is possible that one or more jurisdictions may assert
that we have liability for periods for which we have not collected
sales, use or other similar taxes, and if such an assertion or
assertions were successful it could result in substantial tax
liabilities, including for past sales as well as penalties and
interest, which could materially adversely affect our business,
financial condition and operating results.
Changes in tax treatment of companies engaged in e-commerce could
materially adversely affect the commercial use of our sites and our
business, financial condition and operating results.
The decision of the U.S. Supreme Court in South Dakota v. Wayfair,
Inc., discussed above, permits state and local jurisdictions, in
certain circumstances, to impose sales and use tax collection
obligation on remote vendors, and a number of states have already
begun imposing such obligations on Internet vendors and online
marketplaces. In addition, due to the global nature of the
Internet, it is possible that various states might attempt to
impose additional or new regulation on our business or levy
additional or new sales, income or other taxes relating to our
activities. Tax authorities at the federal, state, and local levels
are currently reviewing the appropriate treatment of companies
engaged in e-commerce. New or revised federal, state, or local tax
regulations may subject us or our customers to additional sales,
income, and other taxes. New or revised taxes and, in particular,
sales taxes, value added taxes and similar taxes (including sales
and use taxes that we may be required to collect as a result of the
Wayfair decision) are likely to increase costs to our customers and
increase the cost of doing business online (including the cost of
compliance processes necessary to capture data and collect and
remit taxes), and such taxes may decrease the attractiveness of
purchasing products over the Internet. Any of these events could
materially adversely affect our business, financial condition and
operating results.
Our ability to use our net operating losses to offset future
taxable income may be subject to certain limitations which could
subject our business to higher tax liability.
We may be limited in the portion of net operating loss
carryforwards that we can use in the future to offset taxable
income for U.S. federal and state income tax purposes. As of
December 31, 2022 and 2021, we had U.S. federal net operating loss
carryforwards of $563.9 million and $460.9 million, respectively,
and state net operating loss carryforwards of $249.7 million and
$197.7 million, respectively, that are available to offset future
tax liabilities. Of the $563.9 million of federal net operating
loss carryforwards, $221.4 million was generated before January 1,
2018 and is subject to a 20-year carryforward period. The remaining
$342.5 million can be carried forward indefinitely, but is subject
to an 80% taxable income limitation, in any future taxable year.
The pre-2018 federal and all state net operating losses will begin
to expire in 2032 and 2033, respectively, if not
utilized.
Furthermore, Section 382 of the Internal Revenue Code of 1986, as
amended (“the Code”), limits the ability of a company that
undergoes an “ownership change” (generally defined as a greater
than 50 percentage point cumulative change (by value) in the equity
ownership of certain stockholders over a rolling three-year period)
to utilize net operating loss carryforwards and tax credit
carryforwards and certain built-in losses recognized in years after
the ownership change. Future changes in our stock ownership, some
of which may be outside of our control, could result in an
ownership change under Section 382 of the Code. In addition,
Section 383 of the Code generally limits the amount of tax
liability in any post-ownership change year that can be reduced by
pre-ownership change tax credit carryforwards. If we were to
undergo an “ownership change,” it could materially limit our
ability to utilize our net operating loss carryforwards and other
deferred tax assets.
Risks Related to Our Class A Common Stock
We may not be able to remain in compliance with the New York Stock
Exchange’s requirements for the continued listing of our Class A
common stock on the exchange.
On December 21, 2022, we were notified by the New York Stock
Exchange (the “NYSE”) that we were no longer in compliance with the
NYSE’s continued listing standards set forth in Section 802.01B of
the NYSE Listed Company Manual because our average global market
capitalization over a consecutive 30 trading-day period was less
than $50.0 million and, at the same time, our last reported
stockholders’ equity was less than $50.0 million. If our average
global market capitalization over a consecutive 30 trading-day
period drops below $15.0 million, the NYSE will initiate delisting
proceedings. As required by the NYSE, on January 6, 2023, we
notified the NYSE of our intent to cure the deficiency and restore
our compliance with the NYSE continued listing standards. In
accordance with applicable NYSE procedures, on February 6, 2023, we
submitted a plan advising the NYSE of the definitive actions we
have taken and are taking, that would bring us into compliance with
the NYSE continued listing standards within 18 months of receipt of
the written notice. On February 28, 2023, the NYSE accepted the
plan and our Class A common stock will continue to be listed and
traded on the NYSE during the 18-month period from December 21,
2022, subject to our compliance with other NYSE continued listing
standards and continued periodic review by the NYSE of our progress
with respect to our plan. We can provide no assurances that we will
be able to satisfy any of the steps outlined in the plan approved
by the NYSE and maintain the listing of our shares on the
NYSE.
In addition, on December 21, 2022, we were notified by the NYSE
that we no longer satisfied the continued listing compliance
standard set forth Section 802.01C of the NYSE Listed Company
Manual because the average closing price of our Class A common
stock was less than $1.00 per share over a consecutive 30-day
trading period. The notice has
no immediate impact on the listing of our Class A common stock
which will continue to trade on the NYSE during the applicable cure
period.
We are closely monitoring the closing share price of our Class A
common stock and are considering all available options. We intend
to regain compliance with the NYSE listing standards by pursing
measures that are in our best interest and the best interests of
our shareholders, which could include seeking to effect a reverse
stock split. Although we anticipate that we will regain compliance
with Section 802.01C of the NYSE Listed Company Manual within the
cure period, the price of our Class A common stock is influenced by
many factors, many of which are beyond our control. There is no
assurance that our efforts will be successful, nor is there any
assurance that we will remain in compliance with Section 802.01C of
the NYSE Listed Company Manual or other NYSE continued listing
standards in the future.
A delisting of our Class A common stock could negatively impact our
company and holders of our Class A common stock, including by
reducing the willingness of investors to hold our Class A common
stock because of the resulting decreased price, liquidity and
trading of our Class A common stock, limited availability of price
quotations, and reduced news and analyst coverage. These
developments may also require brokers trading in our Class A common
stock to adhere to more stringent rules and may limit our ability
to raise capital by issuing additional shares of Class A common
stock in the future. Delisting may adversely impact the perception
of our financial condition, cause reputational harm with investors,
our employees and parties conducting business with us, and limit
our access to debt and equity financing. The perceived decrease in
value of employee equity incentive awards may reduce their
effectiveness in encouraging performance and
retention.
The market price of our Class A common stock has been and may in
the future be highly volatile, and could be subject to wide
fluctuations in response to various factors, some of which are
beyond our control, and which could result in substantial losses
for investors purchasing our shares.
The stock market in general and the market for our Class A common
stock in particular has, from time to time, and may again,
experience extreme volatility that has often been unrelated to the
operating performance of particular companies. For example, since
our initial public offering in June 2017, the market price of our
Class A common stock has ranged from a high of $165.00 (adjusted
for the reverse stock split that occurred in June 2019) to a low of
$0.61. Some of the factors that may cause the market price of our
Class A common stock to fluctuate include:
•price
and volume fluctuations in the overall stock market from time to
time;
•volatility
in the market price and trading volume of comparable
companies;
•actual
or anticipated changes in our earnings or fluctuations in our
operating results or in the expectations of securities
analysts;
•announcements
of new service offerings, strategic alliances or significant
agreements by us or by our competitors;
•departure
of key personnel;
•litigation
involving us or that may be perceived as having an adverse effect
on our business;
•changes
in general economic, industry and market conditions and trends,
including as a result of high inflationary pressures;
•investors’
general perception of us;
•sales
or perceived sales of large blocks of our stock; and
•announcements
regarding industry consolidation.
In the past, following periods of volatility in the market price of
a company’s securities, securities class action litigation has
often been brought against that company. For example, we have been
subject to several putative class action lawsuits alleging federal
securities law violations in connection with our initial public
offering, or IPO. Because of the past and the potential future
volatility of our stock price, we may become the target of
additional securities litigation in the future. Securities
litigation could result in substantial costs and divert
management’s attention and resources from our
business.
Our quarterly operating results or other operating metrics may
fluctuate significantly, which could cause the trading price of our
Class A common stock to continue to decline.
Our quarterly operating results and other operating metrics have
fluctuated in the past and may in the future fluctuate as a result
of a number of factors, many of which are outside of our control
and may be difficult to predict, including:
•the
timing and amount of raising additional capital, if
any;
•the
level of demand for our service offerings and our ability to
maintain our customer base,
•the
timing and success of new service introductions by us or our
competitors or any other change in the competitive landscape of our
market;
•the
mix of products sold;
•order
rates by our customers;
•pricing
pressure as a result of competition or otherwise;
•delays
or disruptions in our supply chain;
•our
ability to reduce costs;
•errors
in our forecasting of the demand for our products, which could lead
to lower net revenue or increased costs;
•seasonal
or other variations in buying patterns by our
customers;
•changes
in and timing of sales and marketing and other operating expenses
that we may incur;
•levels
of customer credits and refunds;
•adverse
litigation judgments, settlements or other litigation related
costs;
•food
safety concerns, regulatory proceedings or other adverse publicity
about us or our products;
•costs
related to the acquisition of businesses, talent, technologies or
intellectual property, including potentially significant
amortization costs and possible write downs;
•changes
in consumer tastes and preferences and consumer spending habits;
and
•general
economic conditions, including general economic changes as a result
of high inflationary pressures
Any one of the factors above or the cumulative effect of some or
all of the factors above may result in significant fluctuations in
our operating results.
The variability and unpredictability of our quarterly operating
results or other operating metrics could result in our failure to
meet our expectations or those of any analysts that cover us or
investors with respect to net revenue or other operating results
for a particular period. If we fail to meet or exceed such
expectations for these or any other reasons, the market price of
our Class A common stock could continue to fall substantially, and
we could face costly lawsuits, including securities class action
suits.
If securities or industry analysts do not publish research or
reports about us, our business or our market, or if they publish
negative evaluations of our stock or the stock of other companies
in our industry, the price of our stock and trading volume could
decline.
The trading market for our Class A common stock is influenced by
the research and reports that industry or securities analysts may
publish about us, our business, our market or our competitors. If
the analyst(s) covering our business downgrade their evaluations of
our stock or the stock of other companies in our industry, the
price of our stock could decline. Since December 31, 2018, thirteen
of the analysts who formerly covered our stock have ceased to cover
our stock and we currently have only four analysts covering our
stock, three of whom have commenced coverage last year. If these
analysts cease to cover our stock and other analysts do not begin
to cover our stock, we could lose additional visibility in the
market for our stock, which in turn could cause our stock price to
decline further. The trading market for our Class A common stock is
influenced by the research and reports that industry or financial
analysts publish about us or our business. There can be no
assurance that existing analysts will continue to cover us or that
new analysts will begin to cover us. There is also no assurance
that any covering analyst will provide favorable coverage. A lack
of research coverage or adverse coverage may negatively impact the
market price of our Class A common stock. In addition, if one or
more of the analysts covering our business downgrade their
evaluations of our stock or the stock of other companies in our
industry, the price of our Class A common stock could
decline.
Because we do not expect to pay any dividends on our Class A common
stock for the foreseeable future, investors may never receive a
return on their investment.
You should not rely on an investment in our Class A common stock to
provide dividend income. We have never paid cash dividends to
holders of our Class A common stock and do not anticipate that we
will pay any cash dividends to holders of our Class A common stock
in the foreseeable future. Instead, we plan to retain any earnings
to maintain and support our existing operations. Accordingly,
investors must rely on sales of their Class A common stock after
price
appreciation, which may never occur, as the only way to realize any
return on their investment. As a result, investors seeking cash
dividends should not purchase our Class A common
stock.
Joseph N. Sanberg and certain of his affiliates and other related
parties beneficially own a significant portion of our outstanding
Class A common stock, and therefore have significant influence over
the outcome of matters subject to stockholder approval, including a
change of control, which could make our Class A common stock less
attractive to some investors or otherwise harm our stock price, or
such parties could sell their shares into the market, which could
negatively impact the trading price of our Class A common
stock.
As of February 28, 2023, Mr. Sanberg and his affiliates
beneficially own an aggregate of 8,467,864 shares of our
outstanding Class A common stock held directly, and Mr. Sanberg and
his affiliates also beneficially own an additional 9,021,620 shares
issuable upon exercise of warrants held by Mr. Sanberg’s
affiliates, which collectively represents approximately 22.3% of
our outstanding capital stock. The shares underlying the warrants
are only entitled to voting rights upon exercise of such warrants.
In addition, we have agreed to issue 9,823,009 additional shares of
Class A common stock to RJB at the closing of the transactions
contemplated by the RJB Purchase Agreement (as amended). If that
transaction closes, upon the issuance of the additional shares, Mr.
Sanberg and his affiliates would own, assuming the exercise of all
warrants held by them, approximately 31.0% of our outstanding
capital stock. For additional information regarding the beneficial
ownership of Mr. Sanberg and his affiliates, see “Substantial sales
of shares of our Class A common stock could cause the market price
of our Class A common stock to decline and/or result in dilution to
our stockholders.”
Pursuant to a purchase agreement (the “2021 Purchase Agreement”)
among us, RJB and Mr. M. Salzberg, dated September 15, 2021, RJB is
subject to a voting agreement, pursuant to which RJB agreed to
cause all of our voting securities beneficially owned by it or
certain of its affiliates, including Mr. Sanberg, in excess of
19.9% of the total voting power of our outstanding capital stock to
be voted in proportion to, and accordance with, the vote of all of
our stockholders, limiting the effective voting power of the
securities beneficially held by Mr. Sanberg.
In addition, under the August 2022 amendment to the RJB Purchase
Agreement, we agreed at that time, effectively immediately
following, and contingent upon, the RJB Second Closing, to appoint
the individual designated by Joseph N. Sanberg to serve as a
director on our board of directors until the expiration of the
standstill period in the 2021 Purchase Agreement with
RJB.
As a result, Mr. Sanberg and his affiliates have significant
influence over matters submitted to our stockholders for approval,
including the election of directors and the approval of any merger,
consolidation or sale of all or substantially all of our assets.
This concentration of voting power might delay, defer or prevent a
change in control or delay or prevent a merger, consolidation,
takeover or other business combination involving us on terms that
other stockholders may desire, which, in each case, could adversely
affect the market price of our Class A common stock.
Substantial sales of shares of our Class A common stock could cause
the market price of our Class A common stock to decline and/or
result in dilution to our stockholders.
Sales of a substantial number of shares of our Class A common stock
in the public market, or the perception that these sales might
occur, could reduce the market price of our Class A common stock
and could impair our ability to raise capital through the sale of
additional equity or other securities. We are unable to predict the
effect that such sales may have on the prevailing market price of
our Class A common stock.
As of February 28, 2023, an aggregate of 4,790,732 shares of our
common stock remained available for future grants under our equity
incentive plans. The issuance of such shares would dilute the
ownership of existing stockholders. Shares registered under our
registration statements on Form S-8 are available for sale in the
public market subject to vesting arrangements and exercise of
options, and the restrictions of Rule 144 under the Securities Act
of 1933, or the Securities Act. If these shares are sold, or if it
is perceived that they will be sold, in the public market, the
trading price of our Class A common stock could
decline.
Additionally, as of February 28, 2023, the holders of an aggregate
of approximately 1.9 million registrable securities have rights,
subject to certain conditions, to include their securities in
registration statements that we may file for ourselves or other
stockholders, inclusive of the 176,991 shares of Class A common
stock issued to Remember Bruce, LLC under the RJB Purchase
Agreement. If the Second RJB Closing occurs, holders of an
additional 9,823,009 shares of Class A common stock would have
rights, subject to certain conditions, to include their securities
in registration statements that we may file for ourselves or other
stockholders. If we were to register these securities for resale,
they could be freely sold in the public market. If these additional
securities are sold, or if it is perceived that they will be sold,
in the public market, the trading price of our Class A common stock
could decline.
In connection with the amendment to our prior senior secured term
loan, on the first day of each quarter that our senior secured
notes were outstanding, beginning on or after July 1, 2021, we were
obligated to issue warrants to the lenders to purchase such number
of shares of Class A common stock as equals 0.50% of the then
outstanding shares of our common stock on a fully-diluted basis and
we were required to file a registration statement with the SEC to
register for resale the shares of Class A common stock underlying
the warrants. Pursuant to this obligation, (i) on July 1, 2021, we
issued warrants to the lenders exercisable for an aggregate of
130,350 shares of Class A common stock, (ii) on October 1, 2021, we
issued warrants to the lenders exercisable for an aggregate of
133,868 shares of Class A common stock, (iii) on January 1, 2022 we
issued warrants to the lenders exercisable for an aggregate of
224,516 shares of Class A common stock, and (iv) on April 1, 2022,
we issued warrants to the lenders exercisable for an aggregate of
236,016 shares of Class A common stock; all such warrants have been
fully exercised, and a total of 724,750 shares have been issued to
the lenders upon such exercises. We have filed registration
statements for the resale of such shares with the SEC.
On September 15, 2021, in connection with the private placement
with Mr. M. Salzberg pursuant to the 2021 Purchase Agreement, we
issued to Mr. M. Salzberg (i) 300,000 shares of Class A common
stock, (ii) warrants to purchase 240,000 shares of Class A common
stock at an exercise price of $15.00 per share, (iii) warrants to
purchase 120,000 shares of Class A common stock at an exercise
price of $18.00 per share, and (iv) warrants to purchase 60,000
shares of Class A common stock at an exercise price of $20.00 per
share, for an aggregate purchase price of $3.0
million.
On November 4, 2021, in connection with the 2021 Purchase Agreement
and concurrently with the closing of the rights offering, we issued
to RJB an aggregate of (i) 6,265,813 shares of Class A common
stock, (ii) warrants to purchase 5,012,354.58219726 shares of Class
A common stock at an exercise price of $15.00 per share, (iii)
warrants to purchase 2,506,177.291098630 shares of Class A common
stock at an exercise price of $18.00 per share, and (iv) warrants
to purchase 1,253,088.645549316 shares of Class A common stock at
an exercise price of $20.00 per share, for an aggregate purchase
price of $62.7 million in two private placements, which was
financed, according to Mr. Sanberg’s Schedule 13D filed on November
15, 2021 through a loan secured by a pledge of such shares of Class
A common stock. On November 4, 2021, we entered into a registration
rights agreement with RJB and Mr. M. Salzberg, pursuant to which
RJB, Mr. M. Salzberg and their respective permitted transferees,
including pledgees, have the right to request that we file a shelf
registration statement with respect to all or a portion of the
shares that they hold, which include (x) shares of Class A common
stock held prior to the execution of the 2021 Purchase Agreement,
and (y) shares of Class A common stock and shares underlying the
warrants purchased in connection with the 2021 Purchase Agreement.
On December 10, 2021, we filed a registration statement for the
resale of such shares and warrants with the SEC, which
permits
Mr. Sanberg, RJB, Mr. M. Salzberg and their respective permitted
transferees, to sell such shares and/or warrants at any time and
from time to time.
On February 14, 2022, in connection with a private placement with
RJB pursuant to a purchase agreement (the “February Purchase
Agreement”), we issued to RJB an aggregate of (i) 357,143 shares of
Class A common stock, (ii) warrants to purchase 285,714 shares of
Class A common stock at an exercise price of $15.00 per share,
(iii) warrants to purchase 142,857 shares of Class A common stock
at an exercise price of $18.00 per share, and (iv) warrants to
purchase 71,429 shares of Class A common stock at an exercise price
of $20.00 per share, for an aggregate purchase price of $5.0
million. On February 14, 2022, we entered into a registration
rights agreement with RJB pursuant to which, among other things,
RJB and its permitted transferees have the right to request that we
file a shelf registration statement with respect to all or a
portion of the shares of Class A common stock and shares underlying
the warrants purchased in connection with the February Purchase
Agreement.
On April 29, 2022, in connection with a private placement with RJB,
pursuant to the RJB Purchase Agreement, we issued to (i) Long Live
Bruce, LLC (“LLB”), which was assigned RJB’s rights to purchase the
foregoing shares, an aggregate of 1,666,667 shares of Class A
common stock for an aggregate purchase price of $20.0 million,
which was financed, according to Mr. Sanberg’s Schedule 13D filed
on May 2, 2022 through a loan secured by a pledge of such shares of
Class A common stock. On April 29, 2022, in connection with a
separate private placement with Linda Findley, a director and our
President and Chief Executive Officer, pursuant to a purchase
agreement (the “Findley Purchase Agreement”), we issued to Ms.
Findley an aggregate of 41,666 shares of Class A common stock. On
April 29, 2022, (i) we and RJB entered into an amendment and
restatement of the registration rights agreement entered into with
RJB in connection with the February 2022 private placement,
pursuant to which, among other things, RJB and its permitted
transferees, including pledgees, have the right to request that we
file a shelf registration statement with respect to all or a
portion of the shares Class A common stock purchased in connection
with the RJB Purchase Agreement and the shares of Class A common
stock and shares underlying the warrants purchased in connection
with the February Purchase Agreement, and (ii) a registration
rights agreement with Ms. Findley, pursuant to which, among other
things, Ms. Findley and her permitted transferees, including
pledgees, have the right to request that we file a shelf
registration statement with respect to all or a portion of the
shares of Class A common stock purchased in connection with the
Findley Purchase Agreement. On August 7, 2022 we and RJB entered
into an amendment to the amended and restated registration rights
agreement to establish certain registration rights in respect of
the 176,991 shares of Class A common stock issued to Remember
Bruce, LLC under the RJB Purchase Agreement in December 2022 and
9,823,009 additional shares of common
stock that we have agreed to issue to RJB at the closing of the
transactions contemplated by the RJB Purchase Agreement, , which
are consistent with those registration rights in respect of the
1,666,667 shares of Class A common stock purchased by RJB on April
29, 2022.
The stockholders above, or their permitted transferees, including
pledgees, could decide to sell their shares of Class A common stock
into the market at any time, including on a rapid basis, and in one
or more block trades or series of transactions, which could
negatively impact the trading price of our Class A common
stock.
On April 29, 2020, we filed a universal shelf registration
statement on Form S-3 with the SEC, as amended by Amendment No. 1
to Form S-3 filed in July 2020 (the “2020 Shelf”), to register for
sale from time to time up to $75.0 million of Class A common stock,
preferred stock, debt securities and/or warrants in one or more
offerings, which became effective on July 23, 2020. In addition, on
November 7, 2022, we filed a universal shelf registration statement
(the “2022 Shelf”) on Form S-3 with the SEC, to register for sale
from time to time up to $100.0 million of Class A common stock,
preferred stock, debt securities and/or warrants in one or more
offerings, which became effective on November 10,
2022.
On October 3, 2022, we entered into an equity distribution
agreement with Canaccord Genuity LLC, as sales agent (the “Sales
Agent”), pursuant to which we could issue and sell shares of our
Class A common stock having an aggregate offering price of up to
$14,999,425 from time to time through the Sales Agent, pursuant to
an “at-the-market” offering (the “October 2022 ATM”). The 4,622,772
shares of our Class A common stock issued and sold pursuant to the
October 2022 ATM were issued and sold under our 2020 Shelf. In
addition, on November 10, 2022, we entered into an equity
distribution agreement with the Sales Agent, pursuant to which we
could issue and sell shares of our Class A common stock having an
aggregate offering price of up to $30.0 million from time to time
through the Sales Agent, pursuant to an “at-the-market” offering
(the “November 2022 ATM”). The 28,998,010 million shares of our
Class A common stock issued and sold pursuant to the November 2022
ATM were issued and sold under the 2022 Shelf. Furthermore, on
February 10, 2023, we entered into an equity distribution agreement
with the Sales Agent, pursuant to which we may issue and sell
shares of our Class A common stock having an aggregate offering
price of up to $70.0 million from time to time through the Sales
Agent, pursuant to an “at-the-market” offering (the “February 2023
ATM”). The shares of Class A common stock issued and sold pursuant
to the February 2023 ATM have been, and will be, issued and sold
under our 2022 Shelf. As of February 28, 2023, we have issued and
sold 394,483 shares of Class A common stock pursuant to the
February 2023 ATM.
Sales of additional amounts of shares of our Class A common stock
or other securities convertible into shares of Class A common
stock, including the warrants issued to our prior lenders in
connection with the amendment to our prior senior secured notes and
the warrants issued pursuant to the 2021 Purchase Agreement and the
February Purchase Agreement, for which we have filed or are
obligated to file shelf registrations with the SEC relating to the
shares underlying those warrants, would dilute our stockholders’
ownership in us.
The exclusion of our Class A common stock from major stock indexes
could adversely affect the trading market and price of our Class A
common stock.
Prior to September 15, 2021, we had issued and outstanding shares
of Class B common stock with ten votes per share. Since that date,
all issued and outstanding shares of Class B common stock were
converted into Class A common stock and all shares now consist of
Class A common stock with one vote per share. However, because our
certificate of incorporation authorizes the issuance of different
classes of stock with different voting rights, our Class A common
stock could be excluded from stock indexes that exclude the
securities of companies with unequal voting rights. Exclusion from
stock indexes could make it more difficult, or impossible, for some
fund managers to buy the excluded securities, particularly in the
case of index tracking mutual funds and exchange traded funds. The
exclusion of our Class A common stock from major stock indexes
could adversely affect the trading market and price of our Class A
common stock.
Anti-takeover provisions in our restated certificate of
incorporation and our amended and restated bylaws, as well as
provisions of Delaware law, might discourage, delay or prevent a
change in control of our company or changes in our management and,
therefore, depress the trading price of our Class A common
stock.
Our restated certificate of incorporation and amended and restated
bylaws and Delaware law contain provisions that may discourage,
delay or prevent a merger, acquisition or other change in control
that stockholders may consider favorable, including transactions in
which you might otherwise receive a premium for your shares of our
Class A common stock. These provisions may also prevent or delay
attempts by our stockholders to replace or remove our management.
Our corporate governance documents include provisions:
•establishing
a classified board of directors with staggered three-year terms so
that not all members of our board are elected at one time, which
will be fully phased out in 2024;
•providing
that directors may be removed by stockholders only for cause and
only with a vote of the holders of at least 66 2/3% of the votes
that all our stockholders would be entitled to cast for the
election of directors;
•limiting
the ability of our stockholders to call and bring business before
special meetings and to take action by written consent in lieu of a
meeting;
•requiring
advance notice of stockholder proposals for business to be
conducted at meetings of our stockholders and for nominations of
candidates for election to our board of directors;
•authorizing
blank check preferred stock, which could be issued with voting,
liquidation, dividend and other rights superior to our Class A
common stock; and
•limiting
the liability of, and providing indemnification to, our directors
and officers.
As a Delaware corporation, we are also subject to provisions of
Delaware law, including Section 203 of the Delaware General
Corporation Law, which limits the ability of stockholders holding
shares representing more than 15% of the voting power of our
outstanding voting stock from engaging in certain business
combinations with us. Any provision of our restated certificate of
incorporation or amended and restated bylaws, each as may be
further amended and/or amended and restated from time to time, or
Delaware law that has the effect of delaying or deterring a change
in control could limit the opportunity for our stockholders to
receive a premium for their shares of our Class A common stock, and
could also affect the price that some investors are willing to pay
for our Class A common stock.
The existence of the foregoing provisions and anti-takeover
measures could limit the price that investors might be willing to
pay in the future for shares of our Class A common stock. They
could also deter potential acquirers of our company, thereby
reducing the likelihood that you could receive a premium for your
Class A common stock in an acquisition.
Our restated certificate of incorporation provides that the Court
of Chancery of the State of Delaware is the sole and exclusive
forum for substantially all disputes between us and our
stockholders. Our restated certificate of incorporation further
provides that the federal district courts of the United States of
America are the sole and exclusive forum for the resolution of any
complaint asserting a cause of action arising under the Securities
Act. These choice of forum provisions could limit our stockholders’
ability to obtain a favorable judicial forum for disputes with us
or our directors, officers or employees.
Our restated certificate of incorporation provides that the Court
of Chancery of the State of Delaware is the sole and exclusive
forum for (1) any derivative action or proceeding brought on behalf
of our company, (2) any action asserting a claim of breach of
fiduciary duty owed by any director, officer or other employee or
stockholder of our company to us or our stockholders, (3) any
action asserting a claim arising pursuant to any provision of the
General Corporation Law or as to which the General Corporation Law
of the State of Delaware confers jurisdiction on the Court of
Chancery or (4) any action asserting a claim governed by the
internal affairs doctrine. This choice of forum provision may limit
a stockholder’s ability to bring a claim in a judicial forum that
it finds favorable for disputes with us or our directors, officers
or other employees, which may discourage such lawsuits against us
and our directors, officers and other employees. Alternatively, if
a court were to find this choice of forum provision contained in
our restated certificate of incorporation to be inapplicable or
unenforceable in an action, we may incur additional costs
associated with resolving such action in other jurisdictions, which
could materially adversely affect our business, financial condition
and operating results.
Our restated certificate of incorporation further provides that,
unless we consent in writing to the selection of an alternative
forum, the federal district courts of the United States of America
shall, to the fullest extent permitted by law, be the sole and
exclusive forum for the resolution of any complaint asserting a
cause of action arising under the Securities Act.
Some members of our management team have limited experience
managing a public company.
Some members of our management team have limited experience
managing a publicly traded company, interacting with public company
investors and/or complying with the increasingly complex laws
pertaining to public companies. Our management team may not
successfully or efficiently continue to manage being a public
company subject to significant regulatory oversight and reporting
obligations under the federal securities laws and the scrutiny of
securities analysts and investors. These obligations and
constituents require significant attention from our management team
and could divert their attention away from the day-to-day
management of our business, which could materially adversely affect
our business, financial condition and operating
results.
The requirements of being a public company may strain our
resources, divert management’s attention and affect our ability to
attract and retain qualified board members.
As a public company, we are subject to the reporting requirements
of the Securities Exchange Act of 1934 (the “Exchange Act”), the
Sarbanes-Oxley Act of 2002, the listing requirements of the NYSE
and other applicable securities rules and regulations. Compliance
with these rules and regulations may continue to increase our legal
and financial compliance costs, make some activities more
difficult, time consuming or costly, and increase demand on our
systems and resources, particularly after we are no longer an
emerging growth company or a smaller reporting company. Among other
things, the Exchange Act requires that we file annual, quarterly
and current reports with respect to our business and operating
results and maintain effective disclosure controls and procedures
and internal control over financial reporting. In order to maintain
and, if required, improve our disclosure controls and procedures
and internal control over financial reporting to meet this
standard, significant resources and management oversight may be
required. As a result, management’s attention may be diverted from
other business concerns, which could harm our business and
operating results. Although we have already hired additional
employees to comply with these requirements, we may need to hire
even more employees in the future, which will increase our costs
and expenses.
As a public company, we are required to evaluate our internal
controls and during the evaluation and testing process, if we
identify one or more material weaknesses in our internal control
over financial reporting that we are unable to remediate before the
end of the same fiscal year in which the material weakness is
identified, we will be unable to assert that our internal controls
are effective. If we are unable to assert that our internal control
over financial reporting is effective, or if our auditors are
unable to attest to management’s report on the effectiveness of our
internal controls, which will be required after we are no longer an
emerging growth company, we could lose investor confidence in the
accuracy and completeness of our financial reports, which would
cause the price of our Class A common stock to decline. As of
December 31, 2022, our management has identified a material
weakness in internal controls related to ineffective information
technology general controls. For a more detailed discussion of this
material weakness, see the risk factor herein entitled
"We
have identified a material weakness in our internal controls over
financial reporting related to ineffective information technology
general controls. Failure to establish and maintain effective
internal controls in accordance with Section 404 of the
Sarbanes-Oxley Act in the future could have a material adverse
effect on our business and stock price."
In addition, changing laws, regulations and standards relating to
corporate governance and public disclosure are creating uncertainty
for public companies, increasing legal and financial compliance
costs and making some activities more time consuming. These laws,
regulations, and standards are subject to varying interpretations,
in many cases due to their lack of specificity, and, as a result,
their application in practice may evolve over time as new guidance
is provided by regulatory and governing bodies. This could result
in continuing uncertainty regarding compliance matters and higher
costs necessitated by ongoing revisions to disclosure and
governance practices. To comply with evolving laws, regulations and
standards, we may need to invest additional resources, and this
investment may result in increased general and administrative
expense and a diversion of management’s time and attention from
revenue generating activities to compliance activities. If our
efforts to comply with new laws, regulations and standards differ
from the activities intended by regulatory or governing bodies,
regulatory authorities may initiate legal proceedings against us
and our business could be materially harmed.
As a result of being a public company and the accompanying rules
and regulations, it is more expensive for us to obtain director and
officer liability insurance, and, in the future, we may be required
to accept reduced coverage or incur substantially higher costs to
obtain coverage. These factors could also make it more difficult
for us to attract and retain qualified members of our board of
directors, particularly to serve on our audit committee and
compensation committee, and qualified executive
officers.
We are a “smaller reporting company,” and the reduced disclosure
requirements applicable to smaller reporting companies may make our
Class A common stock less attractive to investors.
We qualify as a smaller reporting company, which allows us to take
advantage of certain exemptions from disclosure requirements,
including reduced disclosure obligations regarding executive
compensation. In general, we will qualify as a smaller reporting
company for as long as we have less than $250 million of public
float (calculated as the aggregate market value of our Class A
common stock and Class B common stock held by non-affiliates, based
on the closing price of our Class A common stock on the NYSE on the
last business day of our second fiscal quarter). We cannot predict
whether investors will find our Class A common stock less
attractive if we rely on these exemptions. If some investors find
our Class A common stock less attractive as a result, there may be
a less active trading market for our Class A common stock and our
stock price may be more volatile.
General Risk Factors
Higher labor costs due to statutory and regulatory changes could
materially adversely affect our business, financial condition and
operating results.
Various federal and state labor laws, including new laws and
regulations enacted in response to COVID-19, govern our
relationships with our employees and affect operating costs. These
laws include employee classifications as exempt or non-exempt,
minimum wage requirements, unemployment tax rates, workers’
compensation rates, overtime, family leave, workplace health and
safety standards, payroll taxes, citizenship requirements and other
wage and benefit requirements for employees classified as
non-exempt. As our employees are paid at rates set at, or above but
related to, the applicable minimum wage, further increases in the
minimum wage could increase our labor costs. Significant additional
government regulations could materially adversely affect our
business, financial condition and operating results.
ITEM 1B. UNRESOLVED STAFF
COMMENTS.
None.
ITEM 2. PROPERTIES.
Our principal executive office is located in New York, New York,
where we lease approximately 25,000 square feet of space pursuant
to leases that expire in 2024. Our customer service operations and
certain back-office functions are based in Austin, Texas, where we
lease approximately 25,000 square feet of space pursuant to a lease
expiring in 2024. We have engaged a real estate broker to explore
subleasing the Austin, Texas property and convert employees located
at this property to remote work.
Our current fulfillment centers occupy leased facilities in
Richmond, California and Linden, New Jersey. Our fulfillment center
in Richmond, California occupies approximately 165,000 square feet
of space pursuant to a lease expiring in 2027 (subject to early
termination rights held by us and the landlord for terminations
effective after December 31, 2025 upon 12 months' notice); our
fulfillment center in Linden, New Jersey occupies approximately
495,000 square feet of space pursuant to a lease expiring in 2026
with an option to extend the term for two consecutive five-year
periods at then prevailing market rates. We have engaged a real
estate broker to explore subleasing excess square footage at the
Linden, New Jersey fulfillment center.
For additional information on our lease obligations, see Note 6 to
the Consolidated Financial Statements of this Annual Report on Form
10-K.
ITEM 3. LEGAL PROCEEDINGS.
This information is set forth under “Note 11 – Commitments and
Contingencies – Legal Proceedings” to the Consolidated Financial
Statements of this Annual Report on Form 10-K and is incorporated
herein by reference.
ITEM 4. MINE SAFETY
DISCLOSURES.
Not applicable.
PART II
ITEM 5. MARKET FOR REGISTRANT’S COMMON
EQUITY, RELATED STOCKHOLDER MATTERS AND ISSUER PURCHASES OF EQUITY
SECURITIES.
Certain Information Regarding the Trading of Our Common
Stock
Our Class A common stock has been traded on the New York Stock
Exchange (the “NYSE”) under the symbol “APRN” since June 29, 2017.
Prior to that time, there was no public market for our Class A
common stock. On September 15, 2021, we converted all of our
outstanding shares of Class B common stock into Class A common
stock on a one-for-one share basis; our Class B common stock was
not listed or traded on any stock exchange.
Holders of Our Common Stock
As of February 28, 2023, there were approximately 83 holders of
record of shares of our Class A common stock and 0 holders of
record of shares of our Class B common stock. The actual number of
stockholders is greater than this number of record holders, and
includes stockholders who are beneficial owners, whose shares are
held of record by banks, brokers, and other financial
institutions.
Dividends
We have never declared or paid cash dividends on our capital stock.
We anticipate that we will retain all of our future earnings to
finance the operation of our business and do not anticipate
declaring or paying any cash dividends on our capital stock in the
foreseeable future. Any future determination to declare and pay
cash dividends, if any, will be made at the discretion of our board
of directors and will depend on a variety of factors, including
applicable laws, our financial condition, results of operations,
contractual restrictions, capital requirements, business prospects,
general business or financial market conditions, and other factors
our board of directors may deem relevant. In addition, our senior
secured term loan contains covenants that restricts our ability to
pay cash dividends.
Securities Authorized for Issuance Under Equity Compensation
Plans
The information required by this item will be set forth in the
definitive proxy statement we will file in connection with our 2023
Annual Meeting of Stockholders and is incorporated by reference
herein.
Recent Sales of Unregistered Securities
On December 14, 2022, under that certain purchase agreement between
us and RJB Partners LLC, an affiliate of Joseph N. Sanberg, one of
our existing stockholders, dated as of April 29, 2022 (as amended,
the “RJB Purchase Agreement”), we issued and sold 176,991 shares of
Class A common stock for an aggregate purchase price of $1.0
million (or $5.65 per share) to an affiliate of Joseph N. Sanberg,
resulting in approximately $0.6 million of proceeds, net of
issuance costs. The issuance of the shares was made in reliance on
the exemption from registration provided by Section 4(a)(2) of the
Securities Act of 1933, as amended, for a transaction by an issuer
not involving any public offering. The Sanberg affiliate
represented to us at issuance that it was an “accredited investor”
and that it was acquiring the respective shares for investment only
and not with a view to or for sale in connection with any
distribution thereof.
Issuer Purchases of Equity Securities
We did not purchase any of our registered equity securities during
the period covered by this Annual Report on Form 10-K.
ITEM 6. [RESERVED]
ITEM 7. MANAGEMENT’S DISCUSSION AND ANALYSIS
OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS.
You should read the following discussion of our financial condition
and results of operations together with our consolidated financial
statements and the related notes and other financial information
included elsewhere in this Annual Report on Form 10-K. The
following discussion contains forward-looking statements that
reflect our plans, estimates, and beliefs. Our actual results could
differ materially from those discussed in the forward-looking
statements. Factors that could cause or contribute to these
differences include those discussed below and elsewhere in this
Annual Report on Form 10-K, particularly in the section titled
“Risk Factors.” In this discussion, we use financial measures that
are considered non-GAAP financial measures under Securities and
Exchange Commission rules. These rules require supplemental
explanation and reconciliation, which is included elsewhere in this
Annual Report on Form 10-K. Investors should not consider non-GAAP
financial measures in isolation from or in substitution for,
financial information presented in compliance with U.S. generally
accepted accounting principles. In the below discussion, we use the
term basis points to refer to units of one-hundredth of one
percent.
Overview
Blue Apron’s vision is Better Living Through Better Food™. Founded
in 2012, we are on a mission to spark discovery, connection, and
joy through cooking. We offer fresh, chef-designed recipes that
empower our customers to embrace their culinary curiosity and
challenge their abilities to see what a difference cooking quality
food can make in their lives.
Our core product is the meal experience we help our customers
create. These experiences extend from discovering new recipes,
ingredients, and cooking techniques to preparing meals with
families and loved ones to sharing photos and stories of culinary
triumphs. Central to these experiences are the original recipes we
design with fresh, seasonally-inspired produce and high-quality
ingredients sent directly to our customers.
Central to our operations, we have developed an integrated network
that employs technology and expertise across many disciplines. Our
supply-demand coordination activities – demand planning, recipe
creation, procurement, recipe merchandising, fulfillment
operations, distribution, customer service, and marketing – to
drive our end-to-end value chain.
We currently offer our customers four weekly meal plans—a Two
Serving Signature Plan, a Two-Serving Vegetarian Plan, a
Two-Serving Wellness Plan, and a Four-Serving Signature Plan. In
addition, each week, customers can add unlimited Add-ons recipes to
each Order, which includes breakfast, appetizers, side dishes,
desserts, à la carte proteins, and/or Heat & Eat meals, which
are microwaveable meals ready in minutes.
We also sell wine, which can be paired with our meals or can be
purchased à la carte, through Blue Apron Wine, our
direct-to-consumer wine delivery service. Through Blue Apron
Market, our e-commerce market, we sell a curated selection of
cooking tools, utensils, pantry items, and add-on products for
different culinary occasions, which are tested in our test kitchen
and recommended by our culinary team. Our products are available to
purchase through our website, mobile app, and beginning in the
second quarter of 2022, third-party sales platforms for our meal
kit products.
Key Financial and Operating Metrics
We use the following key financial and operating metrics to
evaluate our business and operations, measure our performance,
identify trends affecting our business, project our future
performance, and make strategic decisions. You should read the key
financial and operating metrics in conjunction with the following
discussion of our results of operations and financial condition
together with our consolidated financial statements and the related
notes and other financial information included elsewhere in this
Annual Report on Form 10-K.
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Year Ended December 31, |
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2022 |
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2021 |
|
2020 |
|
(In thousands) |
Net revenue |
$ |
458,457 |
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|
$ |
470,377 |
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|
$ |
460,608 |
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Net income (loss) |
$ |
(109,733) |
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|
$ |
(88,381) |
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|
$ |
(46,154) |
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Adjusted EBITDA |
$ |
(79,253) |
|
|
$ |
(39,215) |
|
|
$ |
(1,037) |
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Net cash from (used in) operating activities |
$ |
(91,587) |
|
|
$ |
(48,962) |
|
|
$ |
(5,372) |
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Free cash flow |
$ |
(98,228) |
|
|
$ |
(54,039) |
|
|
$ |
(11,369) |
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Three Months Ended |
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March 31, |
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June 30, |
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September 30, |
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December 31, |
2022 |
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|
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|
|
|
|
Orders (in
thousands)
|
1,869 |
|
|
1,701 |
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|
1,548 |
|
|
1,460 |
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Customers (in
thousands)
|
367 |
|
|
349 |
|
|
323 |
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|
298 |
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Average Order Value |
$ |
62.99 |
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|
$ |
67.14 |
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|
$ |
70.83 |
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|
$ |
73.15 |
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Orders per Customer |
5.1 |
|
4.9 |
|
4.8 |
|
4.9 |
Average Revenue per Customer |
$ |
321 |
|
|
$ |
328 |
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|
$ |
340 |
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|
$ |
358 |
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|
2021 |
|
|
|
|
|
|
|
Orders (in
thousands)
|
2,104 |
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|
1,977 |
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|
1,760 |
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|
1,678 |
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Customers (in
thousands)
|
391 |
|
|
375 |
|
|
350 |
|
|
336 |
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Average Order Value |
$ |
61.63 |
|
|
$ |
62.72 |
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|
$ |
62.30 |
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|
$ |
63.78 |
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Orders per Customer |
5.4 |
|
5.3 |
|
5.0 |
|
5.0 |
Average Revenue per Customer |
$ |
331 |
|
|
$ |
330 |
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|
$ |
313 |
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|
$ |
319 |
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2020 |
|
|
|
|
|
|
|
Orders (in
thousands)
|
1,763 |
|
|
2,152 |
|
|
1,917 |
|
|
1,879 |
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Customers (in
thousands)
|
376 |
|
|
396 |
|
|
357 |
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|
353 |
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Average Order Value |
$ |
57.68 |
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|
$ |
60.88 |
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|
$ |
58.56 |
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|
$ |
61.43 |
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Orders per Customer |
4.7 |
|
5.4 |
|
5.4 |
|
5.3 |
Average Revenue per Customer |
$ |
271 |
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|
$ |
331 |
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|
$ |
314 |
|
|
$ |
327 |
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Orders
We define Orders as the number of paid orders by our Customers
across our meal, wine, and market products sold on our e-commerce
platforms and, beginning in the second quarter of 2022, through
third-party sales platforms in any reporting period, inclusive of
orders that may have eventually been refunded or credited to
customers. Orders, together with Average Order Value, is an
indicator of the net revenue we expect to recognize in a given
period. We view Orders delivered as a key indicator of our scale
and financial performance, however Orders has limitations as a
financial and operating metric as it does not reflect the product
mix chosen by our Customers or the purchasing behavior of our
customers. Because of these and other limitations, we consider, and
you should consider, Orders in conjunction with our other metrics,
including net revenue, net income (loss), adjusted EBITDA, net cash
from (used in) operating activities, free cash flow, Average Order
Value, and Orders per Customer.
Customers
We determine our number of Customers by counting the total number
of individual customers who have paid for at least one Order from
Blue Apron across our meal, wine, or market products sold on our
e-commerce platforms and, beginning in the second quarter of 2022,
through third-party sales platforms, in a given reporting period.
For example, the number of Customers in the quarter ended December
31, 2022 was determined based on the total number of individual
customers who paid for at least one Order across our meal, wine or
market products in the quarter ended December 31, 2022, including
sales made on third-party sales platforms. We view the number of
Customers as a key indicator of our scale and financial
performance, however Customers has limitations as a financial and
operating metric as it does not reflect the product mix chosen by
our customers, Order frequency, or the purchasing behavior of our
Customers. Because of these and other limitations, we consider, and
you should consider, Customers in conjunction with our other
metrics, including net revenue, net income (loss), adjusted EBITDA,
net cash from (used in) operating activities, free cash flow,
Orders per Customer, and Average Revenue per Customer.
Average Order Value
We define Average Order Value as our net revenue from our meal,
wine, and market products sold on our e-commerce platforms and,
beginning in the second quarter of 2022, through third-party sales
platforms, in a given reporting
period divided by the number of Orders in that period. We view
Average Order Value as a key indicator of the mix of our product
offerings chosen by our customers, the mix of promotional
discounts, and the purchasing behavior of our
customers.
Orders per Customer
We define Orders per Customer as the number of Orders in a given
reporting period divided by the number of Customers in that period.
We view Orders per Customer as a key indicator of our customers’
purchasing patterns, including their repeat purchase
behavior.
Average Revenue per Customer
We define Average Revenue per Customer as our net revenue from our
meal, wine, and market products sold on our e-commerce platforms
and, beginning in the second quarter of 2022, through third-party
sales platforms in a given reporting period divided by the number
of Customers in that period. We view Average Revenue per Customer
as a key indicator of our customers’ purchasing patterns, including
their repeat purchase behavior.
Adjusted EBITDA
Adjusted EBITDA is a non-GAAP financial measure defined by us as
net income (loss) before interest income (expense), net, other
operating expense, gain (loss) on extinguishment of debt, other
income (expense), net, benefit (provision) for income taxes,
depreciation and amortization, and share-based compensation
expense. We have presented adjusted EBITDA in this Annual Report on
Form 10-K because it is a key measure used by our management and
board of directors to understand and evaluate our operating
performance, generate future operating plans and make strategic
decisions regarding the allocation of capital. In particular, we
believe that the exclusion of certain items in calculating adjusted
EBITDA can produce a useful measure for period-to-period
comparisons of our business. Accordingly, we believe that adjusted
EBITDA provides useful information in understanding and evaluating
our operating results. Please see “Non-GAAP Financial Measures” for
a discussion of the use of non-GAAP financial measures and for a
reconciliation of adjusted EBITDA to net income (loss), the most
directly comparable measure calculated in accordance with
GAAP.
Free Cash Flow
Free cash flow is a non-GAAP financial measure defined by us as net
cash from (used in) operating activities less purchases of property
and equipment. We have presented free cash flow in this Annual
Report on Form 10-K because it is used by our management and board
of directors as an indicator of the amount of cash we generate or
use and to evaluate our ability to satisfy current and future
obligations and to fund future business opportunities. Accordingly,
we believe that free cash flow provides useful information to
investors and others in understanding and evaluating our operating
results, enhancing the overall understanding of our ability to
satisfy our financial obligations and pursue business
opportunities, and allowing for greater transparency with respect
to a key financial metric used by our management in their financial
and operational decision-making. Free cash flow is not a measure of
cash available for discretionary expenditures since we have certain
non-discretionary obligations such as debt repayments and capital
lease obligations that are not deducted from the measure.
Additionally, other companies, including companies in our industry,
may calculate free cash flow differently, which reduces its
usefulness as a comparative measure. Please see “Non-GAAP Financial
Measures” for a discussion of the use of non-GAAP
financial measures and for a reconciliation of free cash flow to
net cash from (used in) operating activities, the most directly
comparable measure calculated in accordance with GAAP.
Impact of COVID-19 on our Business
Beginning in late March 2020, we experienced an increase in demand
due in part to changes in consumer behaviors resulting from the
various restrictions that had been enacted throughout much of the
United States in response to the COVID-19 pandemic. As restrictions
were lifted and as vaccines became more widely available in the
United States starting in the first half of 2021, and as people
have resumed pre-pandemic activities, such as travel and dining
out, the increased demand due to the pandemic began to decline
after the first quarter of 2021. We believe there is no continuing
material impact on demand, if any, from the COVID-19
pandemic.
The COVID-19 pandemic or any future pandemics may have other
adverse effects on our business, operations, and financial results
and condition, including, among other things, as a result of
adverse impacts on labor availability, our fulfillment center
operations, supply chain and logistics disruptions, consumer
behaviors, and on the overall economy, including recent high
inflation levels impacting consumer spending.
Key Factors Affecting Our Performance
We believe that our performance and future success depend on a
number of factors that present significant opportunities but also
pose risks and challenges, including those discussed below and
under “Risk Factors" under Part I, Item 1A.
Marketing and Customer Lifecycle Management
Our performance and future success depend in large part on our
ongoing ability to invest in marketing to sufficiently support our
strategic priorities and cost-effectively launch marketing
campaigns that attract, retain, and engage customers. We use
various online paid advertising channels (such as digital and
social media and email), offline paid advertising channels (such as
direct mail, television, and radio and podcasts), and strategic
brand partnerships. We typically complement our paid advertising
channels by offering promotional discounts to new customers for use
on their first Order. We also attract new customers by word of
mouth, including through our customer referral program, through
which certain existing customers may invite others to receive a
single complimentary meal kit box.
As part of the execution of our strategic priorities, we
significantly increased marketing expenses toward the end of the
fourth quarter of 2021 and throughout most of 2022 to drive
customer acquisition with a deliberate focus on the marketing
channels we believe to be the most efficient and customer segments
that demonstrate stronger affinity and retention. However, in
December 2022, we identified multiple cost savings initiatives,
including a plan for a meaningful reduction in marketing expenses
in 2023. Our ability to increase marketing expenses in the future,
is dependent upon our ability to receive the remaining $68.2
million pursuant to the liquidity transactions (as defined below)
with related parties, our ability to obtain additional funding from
other sources, or raise additional capital, including through the
February 2023 ATM (as defined below) or otherwise, receive any cash
proceeds from the disposition of the Pledged Collateral (as defined
below), as well as macroeconomic and other factors.
In addition to marketing, we continue to invest in our products,
brand and overall customer experience, each of which further drives
customer acquisition, customer retention and customer engagement
and encourages repeat purchases. We also engage with our customers
through social media, our website, blog, in-box content and mobile
application, including through how-to videos and visual imagery, to
deepen our customers’ connection with our brand. Our flexible
platform allows customers to interact with us by either actively
managing or passively receiving orders, and we believe this
flexibility drives higher customer engagement, loyalty and
retention over the long term. Our ability to efficiently acquire
new customers, retain existing customers and drive customer
engagement through marketing investment and other business
initiatives significantly impacts our revenue and results of
operations. For example, in order to maintain compliance with the
financial covenants under our senior secured notes, we have reduced
marketing expenditures and may be required to further reduce
marketing expenditures, which would negatively impact revenue, our
strategy, and our business. See “Liquidity and Capital Resources”
below for further discussion.
Product Offerings
Our ability to enhance our existing products and introduce new
products impacts our revenue and results of operations. We make
ongoing changes to our products intended to enhance the customer
experience and strive to offer our customers a balanced mix of
ingredients, cuisines, familiarity, discovery, and preparation
times. To accommodate various customer lifestyles, we currently
offer four weekly meal plans - a Two-Serving Signature Plan, a
Two-Serving Vegetarian Plan, a Two-Serving Wellness Plan, and a
Four-Serving Signature Plan for our meals, each with flexibility in
recipe selection. We are focused on offering a variety of choices
every week, including a range of recipes designed for a healthy
lifestyle so that customers can make selections based on their
individual household needs and preferences.
Customers have the option to customize some of their recipe
selections, such as the ability to upgrade a protein for a more
premium protein, replace a meat with a plant protein, or increase
the serving size from two to four. We also offer Premium recipes,
including our Craft offering, that introduce our customers to
specialty protein combinations, advanced culinary techniques, and
unique flavor twists. In addition, customers can add unlimited
Add-ons recipes to each Order, which includes breakfast,
appetizers, side dishes or desserts, à la carte proteins and / or
Heat & Eat meals, which are pre-made meals ready to heat and
eat in minutes.
We are also focused on brand extensions that are complementary to
our meal experience, such as Blue Apron Wine and Blue Apron Market.
We sell seasonally-inspired occasion-based offerings throughout the
year consisting of multiple recipes for 6-8 people, which we sell
both on our subscription meal plan, along with the Blue Apron
Market and third-party e-commerce channels. A selection of
non-subscription meal kit boxes and our wines are also sold on the
Blue
Apron Market website, and beginning in the second quarter of 2022,
we also sell non-subscription meal kit boxes on third party sales
platforms. We believe that by introducing new products and by
increasing the choices available, we will better attract, engage
and retain customers. Our customers’ choices from among our product
offerings will impact our revenue and results of operations, and as
we introduce additional products and increase flexibility in our
existing products, our customers’ behavior and engagement with us
may change.
Operational Execution
Our ability to effectively coordinate supply and demand and execute
across our end-to-end value chain impacts our customer experience
and our operating results. We begin by working with our suppliers,
often months in advance of creating our menus. We then continue to
forecast demand as well as monitor and evaluate our expected supply
of ingredients, retaining flexibility to finalize recipes in the
weeks leading up to fulfillment. As of December 31, 2022, we
operated two technology-enabled, refrigerated fulfillment centers
that collectively employed approximately 78% employees. Each
fulfillment center includes an operation that portions ingredients
into exact quantities for each week’s recipes using a combination
of automated methods, manual labor, and warehousing, packaging, and
shipping operations. We utilize a company-managed, third party
delivery network that optimizes outbound logistics, including
packing materials and the choice of carrier, on a ZIP code by ZIP
code basis to ensure cost-effective, timely, and safe delivery of
our orders.
Capital Investment to Support our Strategic
Initiatives
Our strategic investments in our fulfillment center operations will
continue to significantly impact our ability to successfully
execute on our strategic priorities, introduce new products,
increase variety to customers, and create efficiencies in our cost
structure. We made significant investments to scale our operations
and support the expansion of our business, including the build-out
of our fulfillment center in Linden, New Jersey which we completed
in 2017, which have contributed to meaningful efficiencies in our
fulfillment operations. In the future, to the extent we are able to
raise sufficient capital, we plan to further invest in capital
expenditures primarily related to executing our strategic
priorities and to further optimize and drive efficiency in our
operations and capitalized software costs.
Seasonality
We experience seasonality in our business that impacts the level at
which customers engage with our products and brand and our
quarterly results of operations. We anticipate that the first
quarter of each year will generally represent our strongest quarter
in terms of customer engagement. Conversely, during the summer
months and the end of year holidays, when people are vacationing
more often or have less predictable weekly routines, we generally
anticipate lower customer engagement. In 2020, the economic and
social impact of the COVID-19 pandemic masked, in part, the
seasonal fluctuations in our operating results as we saw our
strongest quarter in the second quarter of 2020. We believe that
historical seasonal trends have affected and will continue to
affect our quarterly results in the future. However, we cannot
predict any future impact of the COVID-19 or other pandemics or
other macroeconomic factors, such as inflation, may have on
seasonality in future periods as we saw a return to normal
seasonality in 2021 and 2022. Our marketing strategies, which we
significantly increased in the fourth quarter of 2021 and
throughout most of 2022, but which we reduced in December 2022 and
plan to significantly reduce in 2023, will also impact our
quarterly results of operations.
Components of Our Results of Operations
Net Revenue
We generate net revenue primarily from the sale of meals to
customers through our Two‑Serving and Four-Serving Plans, as well
as our Add-On, premium, and customization and other up-sell
offerings. We also generate net revenue through sales of Blue Apron
Wine, sales on Blue Apron Market, sales of meal kits on third-party
sales platforms, and to a more limited extent, through enterprise
bulk sales on an ad hoc basis. We generally derive substantially
all of our net revenue from sales of our meal kit boxes through our
direct-to-consumer platform. We deduct promotional discounts,
actual customer credits and refunds as well as customer credits and
refunds expected to be issued to determine net revenue. Customers
who receive a damaged meal or wine order or are dissatisfied with a
meal or wine order and contact us within seven days of receipt of
the order may receive a full or partial refund, full or partial
credit against future purchase, or replacement, at our sole
discretion. Credits only remain available for customers who
maintain a valid account with us. Customers who return an unused,
undamaged Blue Apron Market product within 30 days of receipt
receive a full refund.
Our business is seasonal in nature and, as a result, our revenue
and expenses and associated revenue trends fluctuate from quarter
to quarter. We anticipate that the first quarter of each year will
generally represent our strongest
quarter in terms of customer engagement. Conversely, during the
summer months and the end of year holidays, when people are
vacationing more often or have less predictable weekly routines, we
generally anticipate lower customer engagement. However, seasonal
trends may be masked and impacted by marketing investments. In
2020, the economic and social impact of the COVID-19 pandemic
masked, in part, the seasonal fluctuations in our operating results
as we saw our strongest quarter in the second quarter of 2020. We
believe that historical seasonal trends have affected and will
continue to affect our quarterly results in the future. However, we
cannot predict any future impact, if any, that pandemics, such as
COVID-19 or other macroeconomic factors, such as inflation, or our
marketing investment levels, may have on seasonality in future
periods and we saw a return to normal seasonality starting in 2021
and more so in 2022. We also anticipate that our net revenue will
be impacted by the execution of strategic priorities, including our
ability to develop and execute product expansion initiatives,
pricing updates, as well as the timing and extent of the sale and
issuance of gift cards and the associated revenue upon the
redemption of those gift cards, which generally occurs within one
year of gift card issuance. Net revenue will also be impacted by
gift card breakage revenue, which is our estimate of the portion of
our gift card balance not expected to be redeemed. During 2022, we
entered into various agreements and amendments to such agreements
with related parties under which we ultimately agreed to issue
$27.5 million (net of promotional discounts) of gift cards, which
may result in higher levels of gift card breakage revenue and which
may inflate net revenue or mask seasonal trends in future periods.
As of the date of this Annual Report on Form 10-K, $12.7 million of
gift card proceeds from the related party have not been funded and
no gift cards have yet been issued against those funds. See Note 14
to the consolidated financial statements in this Annual Report on
Form 10-K for further discussion.
In addition, our net revenue is impacted by our marketing
strategies, including the timing and amount of paid advertising and
promotional activity. As part of the execution of our strategic
priorities using the proceeds from the 2021 Capital Raise (as
defined below) that closed in November 2021, we significantly
increased marketing expenses toward the end of the fourth quarter
of 2021 and throughout most of 2022. However, in December 2022, we
announced that we were focused on driving towards profitability in
the future and plan to significantly reduce marketing expenses in
2023, which is expected to negatively impact customers and net
revenue in 2023. Our ability to grow net revenue and to continue to
increase marketing expenses in the future, is dependent upon our
ability to receive the remaining $68.2 million pursuant to the
liquidity transactions (as defined below) with related parties or
our ability to obtain additional funding from other sources or
raise additional capital, including through our February 2023 ATM
(as defined below) or otherwise, or receive any cash proceeds from
the disposition of the Pledged Collateral (as defined
below).
Credit card charges are recorded in deferred revenue until the
criteria for revenue recognition have been met. Because we
generally charge credit cards in advance of shipment and,
historically, customers have most frequently requested delivery of
their meals earlier in the week, our deferred revenue balance at
the end of a financial reporting period may fluctuate significantly
based on the day of the week on which that period ends.
Consequently, large changes in deferred revenue at any particular
time are not meaningful indicators of our financial results or
future net revenue trends.
Cost of Goods Sold, excluding Depreciation and
Amortization
Cost of goods sold, excluding depreciation and amortization,
consists of product and fulfillment costs. Product costs include
the cost of food, packaging for food that is portioned prior to
delivery to customers, labor and related personnel costs incurred
to portion food for our meals, inbound shipping costs, and cost of
products sold through Blue Apron Wine and Blue Apron Market.
Fulfillment costs consist of costs incurred in the shipping and
handling of inventory including the shipping costs to our
customers, labor and related personnel costs related to receiving,
inspecting, warehousing, picking inventory, and preparing customer
orders for shipment, and the cost of packaging materials and
shipping supplies. As noted above, our business is seasonal in
nature and, as a result we anticipate that the third quarter of
each year will generally reflect higher levels of cost of goods
sold, excluding depreciation and amortization, due to higher
packaging and shipping costs due to warmer temperatures. In the
near-term we expect that these expenses will be higher due to
higher labor costs, including our minimum wage increase for hourly
employees in the fourth quarter of 2021, to help recruit and retain
fulfillment center employees, higher food costs, due in part to
inflationary pressures, higher fuel and logistics costs, and
ongoing investments in product innovation to provide product
variety, flexibility, and additional choice for our customers. Over
time, we expect such expenses to decrease as a percentage of net
revenue as we continue to focus on operational improvements and
optimizing our fulfillment center operations.
Marketing
Our marketing expenses consist primarily of costs incurred to
acquire new customers, retain existing customers, and build our
brand awareness through various online and offline paid channels,
including digital and social media, television, direct mail, radio
and podcasts, email, brand activations, and certain variable and
fixed payments to strategic brand partnerships. Also included in
marketing expenses are the costs of orders through our customer
referral program, in which certain existing customers may invite
others to receive a complimentary meal kit, as well as costs paid
to third parties to market our products. The cost of the customer
referral program is based on our costs incurred for fulfilling a
complimentary meal delivery, including product and fulfillment
costs.
As part of the execution of our strategic priorities in prior
periods, we increased marketing expenses toward the end of the
fourth quarter of 2021 and throughout most of 2022. However, in
December 2022, we determined to significantly reduce marketing
expenditures, and we expect marketing expenses to decrease
meaningfully, both in absolute dollars and as a percentage of net
revenue in 2023 compared to 2022, as we prioritize profitability
and marketing efficiency. Our ability to continue to have higher
marketing expenses in the future, is dependent upon our ability to
receive the remaining $68.2 million pursuant to the liquidity
transactions (as defined below) with related parties, our ability
to obtain additional funding from other sources, or raise
additional capital, including from our February 2023 ATM (as
defined below), or receive any cash proceeds from the disposition
of the Pledged Collateral (as defined below). We anticipate that
our marketing strategies, including the timing and extent of our
marketing investments, will be informed by the sufficiency of our
cash resources, our strategic priorities, our ability to execute on
our strategic priorities, the seasonal trends in our business, our
marketing technology capabilities, and the competitive landscape of
our market, and will fluctuate from quarter-to-quarter and have a
significant impact on our quarterly results of operations. We also
anticipate that our future marketing strategies and investments may
continue to be impacted by macroeconomic and other factors. For
example, we may further reduce marketing expenditures in future
periods if we experience heightened demand in a short period of
time to help us manage unforeseen demand to alleviate any future
capacity constraints.
Product, Technology, General and Administrative
Product, technology, general and administrative expenses consist of
costs related to the development of our products and technology,
general and administrative expenses, and overhead expenses, which
include: payroll and related expenses for employees involved in the
application, production, and maintenance of our platform and other
technology infrastructure costs; payroll and related expenses for
employees performing corporate and other managerial functions;
facilities’ costs such as occupancy and rent costs for our
corporate offices and fulfillment centers; professional fees;
payment processing fees; carbon offsets, and other general
corporate and administrative costs. We expect these expenses to
decrease in absolute dollars in 2023 compared to 2022, as we
realize savings from the corporate workforce reduction announced in
December 2022 and continue to focus on expense
management.
Depreciation and Amortization
Depreciation and amortization consists of depreciation expense for
our property and equipment and amortization expense for capitalized
software development costs.
Other Operating Expense
Other operating expense consists of a non-cash gain, net of a
termination fee, on the Fairfield lease termination (as defined in
Note 10 to the Consolidated Financial Statements of this Annual
Report on Form 10-K), impairment losses on long-lived assets,
charges for estimated legal settlements, and restructuring costs
related to the Arlington, Texas facility closure in 2020 and the
corporate workforce reduction in December 2022.
Gain (Loss) on Extinguishment of Debt
Gain (loss) on extinguishment of debt relates to the extinguishment
loss recorded upon the amendment of the 2020 Term Loan in May 2021
and the extinguishment gain recorded upon the termination of the
financing agreement with Blue Torch Finance LLC ("Blue Torch") in
May 2022.
Interest Income (Expense), Net
Interest income (expense), net consists primarily of interest
expense on our outstanding borrowings, capital and finance lease
costs, and build-to-suit lease financings partially offset by
interest income on cash and cash equivalents balances.
Other Income (Expense), Net
Other income (expense), net consists of the change in fair value of
the Blue Torch warrant obligation upon remeasurement as of each
reporting period, as well as the gain recorded upon its
derecognition.
Benefit (Provision) for Income Taxes
Our benefit (provision) for income taxes and our effective tax
rates are affected by permanent differences between GAAP and
statutory tax laws, certain one-time items, and the impact of
valuation allowances. For each of the years ending December 31,
2022, 2021 and 2020, our benefit (provision) for income taxes was
$(0.0) million, resulting in an effective
tax rate of (0.03)%, (0.03)% and (0.09)%, respectively. We continue
to maintain a valuation allowance for federal and state tax
jurisdictions. Our tax provision results from state taxes in a
jurisdiction in which net operating losses were not available to
offset our tax obligation.
As of December 31, 2022, we had U.S. federal and state net
operating loss carryforwards of $563.9 million and $249.7 million,
respectively. Of the $563.9 million of federal net operating loss
carryforwards, $221.4 million was generated before January 1, 2018
and is subject to a 20-year carryforward period. The remaining
$342.5 million can be carried forward indefinitely, but is subject
to an 80% taxable income limitation in any future taxable year. The
pre-2018 federal and all state net operating losses will begin to
expire in 2032 and 2033, respectively, if not
utilized.
Results of Operations
The following sets forth our consolidated statements of operations
data for each of the periods indicated:
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Year Ended December 31, |
|
2022 |
|
2021 |
|
2020 |
|
(In thousands) |
Net revenue |
$ |
458,467 |
|
|
$ |
470,377 |
|
|
$ |
460,608 |
|
Operating expenses: |
|
|
|
|
|
Cost of goods sold, excluding depreciation and
amortization |
304,574 |
|
|
301,763 |
|
|
282,924 |
|
Marketing |
84,118 |
|
|
72,086 |
|
|
49,934 |
|
Product, technology, general and administrative |
155,101 |
|
|
145,442 |
|
|
137,244 |
|
Depreciation and amortization |
21,862 |
|
|
22,203 |
|
|
24,503 |
|
Other operating expense |
1,530 |
|
|
— |
|
|
4,567 |
|
Total operating expenses |
567,185 |
|
|
541,494 |
|
|
499,172 |
|
Income (loss) from operations |
(108,718) |
|
|
(71,117) |
|
|
(38,564) |
|
Gain (loss) on extinguishment of debt |
650 |
|
|
(4,089) |
|
|
— |
|
Interest income (expense), net |
(3,664) |
|
|
(8,131) |
|
|
(7,548) |
|
Other income (expense), net |
2,033 |
|
|
(5,021) |
|
|
— |
|
Income (loss) before income taxes |
(109,699) |
|
|
(88,358) |
|
|
(46,112) |
|
Benefit (provision) for income taxes |
(34) |
|
|
(23) |
|
|
(42) |
|
Net income (loss) |
$ |
(109,733) |
|
|
$ |
(88,381) |
|
|
$ |
(46,154) |
|
The following table sets forth our consolidated statements of
operations data as a percentage of net revenue for each of the
periods indicated:
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Year Ended December 31, |
|
2022 |
|
2021 |
|
2020 |
Net revenue |
100.0 |
% |
|
100.0 |
% |
|
100.0 |
% |
Operating expenses: |
|
|
|
|
|
Cost of goods sold, excluding depreciation and
amortization |
66.4 |
% |
|
64.2 |
% |
|
61.4 |
% |
Marketing |
18.3 |
% |
|
15.3 |
% |
|
10.8 |
% |
Product, technology, general and administrative |
33.8 |
% |
|
30.9 |
% |
|
29.8 |
% |
Depreciation and amortization |
4.8 |
% |
|
4.7 |
% |
|
5.3 |
% |
Other operating expense |
0.3 |
% |
|
— |
% |
|
1.0 |
% |
Total operating expenses |
123.6 |
% |
|
115.1 |
% |
|
108.4 |
% |
Income (loss) from operations |
(23.6) |
% |
|
(15.1) |
% |
|
(8.4) |
% |
Gain (loss) on extinguishment of debt |
0.1 |
% |
|
(0.9) |
% |
|
— |
% |
Interest income (expense), net |
(0.8) |
% |
|
(1.7) |
% |
|
(1.6) |
% |
Other income (expense), net |
0.4 |
% |
|
(1.1) |
% |
|
— |
% |
Income (loss) before income taxes |
(23.9) |
% |
|
(18.8) |
% |
|
(10.0) |
% |
Benefit (provision) for income taxes |
0.0 |
% |
|
0.0 |
% |
|
0.0 |
% |
Net income (loss) |
(23.9) |
% |
|
(18.8) |
% |
|
(10.0) |
% |
Year Ended December 31, 2022 Compared to Year Ended December 31,
2021
Net Revenue
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Year Ended
December 31, |
|
|
|
2022 |
|
2021 |
|
% Change |
|
(In thousands) |
|
|
Net revenue |
$ |
458,467 |
|
|
$ |
470,377 |
|
|
(3) |
% |
Net revenue decreased by $11.9 million, or 3%, to $458.5 million
for 2022 from $470.4 million for 2021. The decrease in net revenue
was primarily due to decreases in Customers and Orders, which were
due, in part, to macroeconomic pressures on consumer spending due
to the inflationary environment, partially offset by an increase in
Average Order Value due to pricing increases and advances in
product innovation and variety.
Operating Expenses
Cost of Goods Sold, excluding Depreciation and
Amortization
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Year Ended
December 31, |
|
|
|
2022 |
|
2021 |
|
% Change |
|
(In thousands) |
|
|
Cost of goods sold, excluding depreciation and
amortization |
$ |
304,574 |
|
|
$ |
301,763 |
|
|
1 |
% |
% of net revenue |
66.4 |
% |
|
64.2 |
% |
|
|
Cost of goods sold, excluding depreciation and amortization,
increased by $2.8 million, or 1%, to $304.6 million for 2022 from
$301.8 million for 2021. The increase was primarily due to the
reasons set forth below, partially offset by a decrease in Orders.
As a percentage of net revenue, cost of goods sold, excluding
depreciation and amortization, increased to 66.4% for 2022 from
64.2% for 2021. The increase in cost of goods sold, excluding
depreciation and amortization, as a percentage of net revenue, was
primarily due to:
•an
increase of 130 basis points in shipping and fulfillment packaging
due to rate increases and fuel surcharges from shipping
carriers;
•an
increase of 80 basis points in food and product packaging costs,
driven by the costs related to new product offerings and
enhancements to our existing product offerings to provide variety,
flexibility, and additional choice for our customers;
and
•an
increase of 10 basis points in labor costs due to minimum wage
increases for our hourly employees beginning in the fourth quarter
of 2021.
Marketing
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Year Ended
December 31, |
|
|
|
2022 |
|
2021 |
|
% Change |
|
(In thousands) |
|
|
Marketing |
$ |
84,118 |
|
|
$ |
72,086 |
|
|
17 |
% |
% of net revenue |
18.3 |
% |
|
15.3 |
% |
|
|
Marketing expenses increased by $12.0 million, or 17%, to $84.1
million for 2022 from $72.1 million for 2021. The increase was seen
across various offline and online paid channels. As a percentage of
net revenue, marketing expenses increased to 18.3% for 2022 from
15.3% for 2021. This increase, as a percentage of net revenue,
included an increase of 180 basis points in offline paid channels,
an increase of 120 basis points in online paid
channels.
The significant increase in marketing expenses in 2022, which began
towards the end of the fourth quarter of 2021 following the 2021
Capital Raise (as defined below), was part of the acceleration of
our strategy to drive customer acquisition.
Product, Technology, General and Administrative
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Year Ended
December 31, |
|
|
|
2022 |
|
2021 |
|
% Change |
|
(In thousands) |
|
|
Product, technology, general and administrative |
$ |
155,101 |
|
|
$ |
145,442 |
|
|
7 |
% |
% of net revenue |
33.8 |
% |
|
30.9 |
% |
|
|
Product, technology, general and administrative expenses increased
by $9.7 million, or 7%, to $155.1 million for 2022 from $145.4
million for 2021. This increase was primarily driven by investments
to support our business and execute on key business initiatives,
including:
•an
increase of $6.6 million in facilities costs for our corporate
offices and fulfillment centers, primarily driven by the purchase
and subsequent retirement of carbon offsets in order to fulfill our
commitment to being carbon neutral as of March 31, 2022 and by
amounts previously recognized as interest expense under
build-to-suit accounting now recognized within product, technology,
general and administrative expenses upon the adoption of ASC
842;
•an
increase of $4.4 million in corporate overhead and administrative
costs, driven by investments in external consultants to support
operational efficiency; partially offset by
•a
decrease of $1.3 million in personnel costs, primarily driven by a
decrease in share-based compensation as a result of
forfeitures.
As a percentage of net revenue, product, technology, general and
administrative expenses increased to 33.8% for 2022 from 30.9% for
2021 primarily due to investments to support our business and
execute on key business initiatives.
In December 2022, we implemented a reduction in corporate personnel
to better align internal resources with our strategic priorities,
which resulted in a reduction of approximately 10% of our total
corporate workforce, inclusive of both
then current and vacant roles. As a result of the corporate
workforce reduction, we expect annual savings beginning in 2023 of
approximately $5.5 million to product, technology, general and
administrative expenses.
Depreciation and Amortization
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Year Ended
December 31, |
|
|
|
2022 |
|
2021 |
|
% Change |
|
(In thousands) |
|
|
Depreciation and amortization |
$ |
21,862 |
|
|
$ |
22,203 |
|
|
(2) |
% |
% of net revenue |
4.8 |
% |
|
4.7 |
% |
|
|
Depreciation and amortization decreased by $0.3 million, or 1%, to
$21.9 million for 2022 from $22.2 million for 2021. This decrease
was primarily due to amounts previously capitalized as property and
equipment, net under build-to-suit accounting being derecognized
upon the adoption of ASC 842, and subsequently no longer
depreciated. As a percentage of net revenue, depreciation and
amortization for 2022 and 2021 was 4.8% and 4.7%,
respectively.
Other Operating Expense
Other operating expense for 2022 and 2021 was $1.5 million and $0.0
million, respectively. Other operating expense for 2022 represents
$1.5 million of employee-related charges, primarily severance
payments, associated with the corporate workforce reduction
announced in December 2022 to support our strategic
priorities.
Income (Loss) from Operations
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Year Ended
December 31, |
|
|
|
2022 |
|
2021 |
|
% Change |
|
(In thousands) |
|
|
Income (loss) from operations |
$ |
(108,718) |
|
|
$ |
(71,117) |
|
|
53 |
% |
% of net revenue |
(23.6) |
% |
|
(15.1) |
% |
|
|
Income (loss) from operations for 2022 and 2021 was $(108.7)
million and $(71.1) million, respectively. This change was due to
an increase in operating expenses of $25.7 million, and a decrease
in net revenue of $11.9 million. As a percentage of net revenue,
income (loss) from operations was (23.6)% and (15.1)% for 2022 and
2021, respectively. This change was primarily driven by increases
as a percentage of net revenue in marketing expenses, product,
technology, general and administrative expenses, cost of goods
sold, excluding depreciation and amortization, other operating
expense, and depreciation and amortization, for the reasons set
forth above.
Interest Income (Expense), Net
Interest income (expense), net for 2022 and 2021 was $(3.6) million
and $(8.1) million, respectively. This change was primarily driven
by amounts previously recognized as interest expense under
build-to-suit accounting now recognized within product, technology,
general and administrative expenses upon the adoption of ASC
842.
Other Income (Expense), net
Other income (expense), net for 2022 and 2021 was $2.0 million and
$(5.0) million, respectively. This change consists of the change in
fair value of the Blue Torch warrant obligation upon remeasurement
as of each reporting period, as well as during 2022, the gain
recorded upon its derecognition.
Benefit (Provision) for Income Taxes
The provision for income taxes recorded in 2022 and 2021 reflects
state income taxes in a jurisdiction in which net operating losses
were not available to offset our tax obligations.
Year Ended December 31, 2021 Compared to Year Ended December 31,
2020
Net Revenue
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Year Ended
December 31, |
|
|
|
2021 |
|
2020 |
|
% Change |
|
(In thousands) |
|
|
Net revenue |
$ |
470,377 |
|
|
$ |
460,608 |
|
|
2 |
% |
Net revenue increased by $9.8 million, or 2%, to $470.4 million for
2021 from $460.6 million for 2020. The increase in net revenue was
primarily due to an increase in Average Order Value and Average
Revenue per Customer during 2021 as a result of both the continued
execution of our then growth strategy, including through product
innovation, and the changes in consumer behaviors relating to the
COVID-19 pandemic.
Operating Expenses
Cost of Goods Sold, excluding Depreciation and
Amortization
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Year Ended
December 31, |
|
|
|
2021 |
|
2020 |
|
% Change |
|
(In thousands) |
|
|
Cost of goods sold, excluding depreciation and
amortization |
$ |
301,763 |
|
|
$ |
282,924 |
|
|
7 |
% |
% of net revenue |
64.2 |
% |
|
61.4 |
% |
|
|
Cost of goods sold, excluding depreciation and amortization,
increased by $18.9 million, or 7%, to $301.8 million for 2021 from
$282.9 million for 2020. As a percentage of net revenue, cost of
goods sold, excluding depreciation and amortization, increased to
64.2% for 2021 from 61.4% for 2020. The increase in cost of goods
sold, excluding depreciation and amortization, as a percentage of
net revenue, was primarily due to:
•an
increase of 190 basis points in food and product packaging costs,
driven by price increases, the cost of premium and specialty
ingredients related to new product offerings and enhancements to
our existing product offerings to provide variety, flexibility, and
additional choice for our customers, as well as increased usage of
higher-priced pre-packaged produce to facilitate and improve
capacity at our fulfillment centers;
•an
increase of 60 basis points in shipping and fulfillment packaging
largely due to rate increases and fuel surcharges from shipping
carriers, and
•an
increase of 30 basis points in labor costs driven by the minimum
wage increase for hourly employees in the fourth quarter of
2021.
Marketing
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Year Ended
December 31, |
|
|
|
2021 |
|
2020 |
|
% Change |
|
(In thousands) |
|
|
Marketing |
$ |
72,086 |
|
|
$ |
49,934 |
|
|
44 |
% |
% of net revenue |
15.3 |
% |
|
10.8 |
% |
|
|
Marketing expenses increased by $22.2 million, or 44%, to $72.1
million for 2021 from $49.9 million for 2020. The increase was seen
across various online paid channels, partially offset by decreases
in various offline paid channels and our customer referral program.
As a percentage of net revenue, marketing expenses increased to
15.3% for 2021 from 10.8% for 2020. This increase, as a percentage
of net revenue, included an increase of 480 basis points in online
paid channels, partially offset by a decrease of 20 basis points in
our customer referral program primarily driven by a decrease in the
mix of customer referral orders versus total Orders, and a decrease
of 10 basis points in offline paid channels. The
significant increase in marketing expenses toward the end of the
fourth quarter of 2021 following the 2021 Capital Raise (as defined
below), as well as plans to significantly increase marketing
expenses in 2022, was part of the acceleration of our then growth
strategy to continue to drive customer acquisition and target new
consumers that we believe will exhibit high affinity and retention
through marketing channels we believe to be the most
efficient.
Product, Technology, General and Administrative
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Year Ended
December 31, |
|
|
|
2021 |
|
2020 |
|
% Change |
|
(In thousands) |
|
|
Product, technology, general and administrative |
$ |
145,442 |
|
|
$ |
137,244 |
|
|
6 |
% |
% of net revenue |
30.9 |
% |
|
29.8 |
% |
|
|
Product, technology, general and administrative expenses increased
by $8.2 million, or 6%, to $145.4 million for 2021 from $137.2
million for 2020. This increase was primarily driven by investments
to support our business and execute on key business initiatives,
including:
•an
increase of $5.6 million in corporate overhead and administrative
costs, driven by investments in external consultants to support our
then growth strategy;
•an
increase of $2.2 million in personnel costs driven by wage
increases and certain headcount increases to support our then
growth strategy, and an increase in shared-based compensation;
and
•an
increase of $0.4 million in facilities costs for our corporate
offices and fulfillment centers, primarily driven by the costs of
administering COVID-19 tests to workers at our fulfillment
centers.
As a percentage of net revenue, product, technology, general and
administrative expenses increased to 30.9% for 2021 from 29.8% for
2020 primarily due to investments to support our business and
execute on key business initiatives.
Depreciation and Amortization
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Year Ended
December 31, |
|
|
|
2021 |
|
2020 |
|
% Change |
|
(In thousands) |
|
|
Depreciation and amortization |
$ |
22,203 |
|
|
$ |
24,503 |
|
|
(9) |
% |
% of net revenue |
4.7 |
% |
|
5.3 |
% |
|
|
Depreciation and amortization decreased by $2.3 million, or 9%, to
$22.2 million for 2021 from $24.5 million for 2020. This decrease
was primarily driven by impairment charges and write-offs on
long-lived assets. As a percentage of net revenue, depreciation and
amortization decreased to 4.7% in 2021 from 5.3% in
2020.
Other Operating Expense
Other operating expense for 2021 and 2020 was $0.0 million and $4.6
million, respectively. Other operating expense for 2020 represents
charges of $8.4 million related to the Arlington, Texas fulfillment
center closure announced in February 2020, including $7.6 million
of non-cash impairment charges on long-lived assets, $0.4 million
of employee-related expenses, primarily consisting of severance
payments, and $0.4 million of other exit costs, as well as a $1.1
million charge for an estimated legal settlement, partially offset
by a $4.9 million non-cash gain, net of a $1.5 million termination
fee, on the Fairfield lease termination in March 2020.
Income (Loss) from Operations
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Year Ended
December 31, |
|
|
|
2021 |
|
2020 |
|
% Change |
|
(In thousands) |
|
|
Income (loss) from operations |
$ |
(71,117) |
|
|
$ |
(38,564) |
|
|
84 |
% |
% of net revenue |
(15.1) |
% |
|
(8.4) |
% |
|
|
Income (loss) from operations for 2021 and 2020 was $(71.1) million
and $(38.6) million, respectively. This change was due to an
increase in operating expenses of $42.3 million, which was
partially offset by an increase in net revenue of $9.8 million. As
a percentage of net revenue, income (loss) from operations was
(15.1)% and (8.4)% for 2021 and 2020, respectively. This increase
was primarily driven by increases as a percentage of net revenue in
marketing expenses, cost of goods sold, excluding depreciation and
amortization, and product, technology, general and administrative
expenses, partially offset by decreases as a percentage of net
revenue in other operating expense and depreciation and
amortization, for the reasons set forth above.
Gain (Loss) on Extinguishment of Debt
Gain (loss) on extinguishment of debt for 2021 and 2020 was $(4.1)
million and $0.0 million, respectively. This change was due to the
extinguishment loss recorded upon the amendment of the 2020 Term
Loan in May 2021.
Interest Income (Expense), Net
Interest income (expense), net for 2021 and 2020 was $(8.1) million
and $(7.5) million, respectively. This change was primarily due to
increased interest expense incurred on outstanding borrowings of
$1.1 million, as well as decreased interest income on cash and cash
equivalents of $0.1 million, partially offset by a decrease of $0.6
million associated with build-to-suit lease financings as a result
of the Fairfield lease termination.
Other Income (Expense), Net
Other income (expense), net for 2021 and 2020 was $(5.0) million
and $0.0 million, respectively. This change consists of the change
in fair value of the Blue Torch warrant obligation, issued in May
2021 in conjunction with the amendment of the 2020 Term Loan (as
defined below), upon remeasurement as of each reporting
period.
Benefit (Provision) for Income Taxes
The provision for income taxes recorded in 2021 and 2020 reflects
state income taxes in a jurisdiction in which net operating losses
were not available to offset our tax obligations.
Non-GAAP Financial Measures
To provide additional information regarding our financial results,
we monitor and have presented within this Annual Report on Form
10-K adjusted EBITDA and free cash flow, which are non-GAAP
financial measures. These non-GAAP financial measures are not based
on any standardized methodology prescribed by U.S. generally
accepted accounting principles, or GAAP, and are not necessarily
comparable to similarly-titled measures presented by other
companies.
We define adjusted EBITDA as net income (loss) before interest
income (expense), net, other operating expense, gain (loss) on
extinguishment of debt, other income (expense), net, benefit
(provision) for income taxes, depreciation and amortization, and
share-based compensation expense. We have presented adjusted EBITDA
in this Annual Report on Form 10-K because it is a key measure used
by our management and board of directors to understand and evaluate
our operating performance, generate future operating plans and make
strategic decisions regarding the allocation of capital. In
particular, we believe that the exclusion of certain items in
calculating adjusted EBITDA can produce a useful measure for
period-to-period comparisons of our business.
We use adjusted EBITDA to evaluate our operating performance and
trends and make planning decisions. We believe adjusted EBITDA
helps identify underlying trends in our business that could
otherwise be masked by the effect of the expenses that we exclude.
Accordingly, we believe that adjusted EBITDA provides useful
information to investors and others in understanding and evaluating
our operating results, enhancing the overall understanding of our
past performance and future prospects, and allowing for greater
transparency with respect to key financial metrics used by our
management in its financial and operational
decision-making.
Our adjusted EBITDA is not prepared in accordance with GAAP, and
should not be considered in isolation of, or as an alternative to,
measures prepared in accordance with GAAP. There are a number of
limitations related to the use of adjusted EBITDA rather than net
income (loss), which is the most directly comparable GAAP
equivalent. Some of these limitations are:
•adjusted
EBITDA excludes share-based compensation expense, as share-based
compensation expense has recently been, and will continue to be for
the foreseeable future, a significant recurring expense for our
business and an important part of our compensation
strategy;
•adjusted
EBITDA excludes depreciation and amortization expense and, although
these are non-cash expenses, the assets being depreciated may have
to be replaced in the future;
•adjusted
EBITDA excludes other operating expense, as other operating expense
represents non-cash impairment charges on long-lived assets, a
non-cash gain, net of a termination fee, on a lease termination,
charges for estimated legal settlements, and restructuring
costs;
•adjusted
EBITDA excludes gains and losses on extinguishment of debt, as
these primarily represent non-cash accounting
adjustments;
•adjusted
EBITDA does not reflect interest expense, or the cash requirements
necessary to service interest, which reduces cash available to
us;
•adjusted
EBITDA does not reflect other (income) expense, net as this
represents changes in the fair value of the Blue Torch warrant
obligation as of each reporting period, which must be settled
either in cash, which would have harmed our liquidity, or our Class
A common shares, which would have resulted in dilution to our
stockholders;
•adjusted
EBITDA does not reflect income tax payments that reduce cash
available to us; and
•other
companies, including companies in our industry, may calculate
adjusted EBITDA differently, which reduces its usefulness as a
comparative measure.
We define free cash flow as net cash from (used in) operating
activities less purchases of property and equipment. We have
presented free cash flow in this Annual Report on Form 10-K because
it is used by our management and board of directors as an indicator
of the amount of cash we generate or use and to evaluate our
ability to satisfy current and future obligations and to fund
future business opportunities. Accordingly, we believe that free
cash flow provides useful information to investors and others in
understanding and evaluating our operating results, enhancing the
overall understanding of our ability to satisfy our financial
obligations and pursue business opportunities, and allowing for
greater transparency with respect to a key financial metric used by
our management in their financial and operational
decision-making.
Our free cash flow is not prepared in accordance with GAAP, and
should not be considered in isolation of, or as an alternative to,
measures prepared in accordance with GAAP. There are a number of
limitations related to the use of free cash flow rather than net
cash from (used in) operating activities, which is the most
directly comparable GAAP equivalent. Some of these limitations
are:
•free
cash flow is not a measure of cash available for discretionary
expenditures since we have certain non-discretionary obligations
such as debt repayments and capital lease obligations that are not
deducted from the measure; and
•other
companies, including companies in our industry, may calculate free
cash flow differently, which reduces its usefulness as a
comparative measure.
Because of these limitations, we consider, and you should consider,
adjusted EBITDA and free cash flow together with other financial
information presented in accordance with GAAP. The following tables
present a reconciliation of these
non-GAAP measures to the most directly comparable measure
calculated in accordance with GAAP, for each of the periods
presented:
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Year Ended December 31, |
|
2022 |
|
2021 |
|
2020 |
|
2019 |
|
2018 |
|
(In thousands) |
Reconciliation of net income (loss) to adjusted EBITDA |
|
|
|
|
|
|
|
|
|
Net income (loss) |
$ |
(109,733) |
|
|
$ |
(88,381) |
|
|
$ |
(46,154) |
|
|
$ |
(61,081) |
|
|
$ |
(122,149) |
|
Share-based compensation |
6,073 |
|
|
9,699 |
|
|
8,457 |
|
|
8,970 |
|
|
16,320 |
|
Depreciation and amortization |
21,862 |
|
|
22,203 |
|
|
24,503 |
|
|
31,200 |
|
|
34,517 |
|
Other operating expense |
1,530 |
|
|
— |
|
|
4,567 |
|
|
3,571 |
|
|
2,170 |
|
Loss (gain) on extinguishment of debt |
(650) |
|
|
4,089 |
|
|
— |
|
|
— |
|
|
— |
|
Interest (income) expense, net |
3,664 |
|
|
8,131 |
|
|
7,548 |
|
|
8,943 |
|
|
7,683 |
|
Other (income) expense, net |
(2,033) |
|
|
5,021 |
|
|
— |
|
|
— |
|
|
— |
|
Provision (benefit) for income taxes |
34 |
|
|
23 |
|
|
42 |
|
|
42 |
|
|
88 |
|
Adjusted EBITDA |
$ |
(79,253) |
|
|
$ |
(39,215) |
|
|
$ |
(1,037) |
|
|
$ |
(8,355) |
|
|
$ |
(61,371) |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Year Ended December 31, |
|
2022 |
|
2021 |
|
2020 |
|
(In thousands) |
Reconciliation of net cash from (used in) operating activities to
free cash flow |
|
|
|
|
|
Net cash from (used in) operating activities |
$ |
(91,587) |
|
|
$ |
(48,962) |
|
|
$ |
(5,372) |
|
Purchases of property and equipment |
(6,641) |
|
|
(5,077) |
|
|
(5,997) |
|
Free cash flow |
$ |
(98,228) |
|
|
$ |
(54,039) |
|
|
$ |
(11,369) |
|
Liquidity and Capital Resources
The following table shows our cash and cash equivalents, accounts
receivable, net, restricted cash, and working capital as of the
dates indicated:
|
|
|
|
|
|
|
|
|
|
|
|
|
December 31,
2022 |
|
December 31,
2021 |
|
(In thousands) |
Cash and cash equivalents |
$ |
33,476 |
|
|
$ |
82,160 |
|
Accounts receivable, net |
$ |
556 |
|
|
$ |
234 |
|
Restricted cash included in Prepaid expenses and other
assets |
$ |
111 |
|
|
$ |
608 |
|
Restricted cash included in Other noncurrent assets |
$ |
1,069 |
|
|
$ |
829 |
|
Working capital (1)
|
$ |
(33,283) |
|
|
$ |
(30,399) |
|
(1)We
define working capital as the difference between our current assets
(excluding cash and cash equivalents) and current liabilities
(excluding the current portion of long-term debt and the current
portion of the Blue Torch warrant obligation).
Our cash requirements are principally for working capital and
capital expenditures to support our business, including investments
at our fulfillment centers, investment in marketing to support
execution on our strategic priorities, and investment in marketing
to support execution on our strategic priorities. Our primary
sources of liquidity are cash and cash equivalents, cash flows from
the operations of our business, and cash generated through
financing activities, as discussed below.
Equity Financing Transactions
RJB and Findley Private Placements
On April 29, 2022, we entered into a purchase agreement with RJB
Partners LLC (“RJB”) (as amended, the “RJB Purchase Agreement”), an
affiliate of Joseph N. Sanberg, one of our existing stockholders.
The RJB Purchase Agreement provided for, among other things,
3,333,333 shares of Class A common stock for an aggregate purchase
price of $40.0 million (or $12.00 per share). An affiliate of
Joseph N. Sanberg was assigned RJB’s rights to 1,666,667 shares of
Class A common stock for an aggregate purchase price of $20.0
million under the RJB Purchase Agreement, which was issued and sold
concurrently with the execution of the purchase agreement (the
“first closing”). The remainder of the Class A common shares under
the RJB Purchase Agreement were to be issued and sold under a
second closing, initially expected to close by May 30, 2022 or such
other date as agreed to by the parties.
In addition, on April 29, 2022, we entered into a purchase
agreement with Linda Findley, one of our directors and our
President and Chief Executive Officer, under which we agreed to
issue and sell to Ms. Findley in a separate private placement,
which closed concurrently with the execution of the first closing,
41,666 shares of Class A common stock for an aggregate purchase
price of $0.5 million (or $12.00 per share) (the “Findley Private
Placement”).
The first closing of the RJB Purchase Agreement and the Findley
Private Placement (collectively, the “April 2022 Private
Placements”) resulted in $20.1 million of proceeds, net of issuance
costs.
We used the net proceeds of the April 2022 Private Placements to
support the execution of our strategic priorities and for other
working capital and general corporate purposes.
On August 7, 2022, we amended the RJB Purchase Agreement, pursuant
to which RJB agreed to purchase from us (i) the 1,666,667 shares of
Class A common stock under the initial RJB Purchase Agreement at a
price of $5.00 per share, instead of a price of $12.00 per share,
and (ii) an additional 8,333,333 shares of Class A common stock at
a price of $5.00 per share (the “RJB Second Closing”). Upon
execution, the RJB Second Closing comprised in the aggregate a
purchase price of $50.0 million and 10,000,000 shares of Class A
common stock in total, as well as agreeing to extend the date of
the second closing to on or before August 31, 2022. In addition,
pursuant to the amendment, Joseph N. Sanberg agreed to personally
guarantee the payment of the aggregate purchase price.
On September 7, 2022, we further amended the RJB Purchase Agreement
to extend the closing date to September 30, 2022 or such earlier
date as may be agreed to by ourselves and RJB, and to change the
price per share to $5.65, instead of a price per share of $5.00,
for the purchase of the 10,000,000 shares of Class A common stock
remaining to be sold and issued, for an aggregate purchase price of
$56.5 million (the "Outstanding Obligated Amount").
On November 6, 2022, we entered into a Guaranty and Pledge
Agreement with an affiliate of Joseph N. Sanberg (the “Pledgor”),
pursuant to which the Pledgor (i) guaranteed the Outstanding
Obligated Amount and (ii) to secure its obligation to pay the
Outstanding Obligated Amount, granted us security interests in the
Pledgor’s equity interests in securities (the “Pledged Shares”) of
certain privately-held issuers (the “Pledged Entities”), the
certificates (if any) representing the Pledged Shares, and all
dividends, distributions, cash, instruments and other property or
proceeds from time to time received, receivable or otherwise
distributed in respect of or in exchange for any or all of the
Pledged Shares (collectively, the “Pledged Collateral”). Because
the Outstanding Obligated Amount remained unpaid after November 30,
2022, we are permitted to exercise remedies in respect to the
Pledged Shares, including foreclosing on the Pledged
Shares.
On December 14, 2022, pursuant to the RJB Purchase Agreement, we
issued and sold 176,991 shares of Class A common stock to the
Pledgor for an aggregate purchase price of $1.0 million (or $5.65
per share), resulting in $0.6 million of proceeds, net of issuance
costs. As of the date of this Annual Report on Form 10-K, the
remaining $55.5 million of the Outstanding Obligated Amount remains
unfunded.
Because the Pledged Entities are privately held companies, there is
no public trading market for the Pledged Shares. As a result, the
value of the Pledged Shares could have been less than the
Outstanding Obligated Amount, and, if we seek to foreclose upon the
Pledged Shares to satisfy the Pledgor’s obligation to pay the
Outstanding Obligated Amount, the proceeds of any private sale of
the Pledged Shares, to the extent any such private sale is
permissible and effected subject to regulatory and contractual
limitations that may apply, may be less than could be obtained from
a sale in a public trading market and may be less than the
Outstanding Obligated Amount.
We filed a UCC-1 Financing Statement to perfect our security
interests in the Pledged Shares. As with any perfection of a
security interest in pledged shares through the filing of a UCC-1
Financing Statement, such perfection may be subject to perfection
of other security interests held by other secured parties, if any,
in the pledged shares, achieved by possession or control of the
pledged shares and thus may be superior to the security interests
granted to us. We have also perfected our security interest in the
Pledged Collateral through possession of certificated
securities.
We expect to invest the proceeds from the RJB Second Closing, if
received, in executing upon strategic priorities, or for general
corporate purposes.
February 2022 Private Placement
On February 14, 2022, we entered into a purchase agreement with
RJB, under which we agreed to issue and sell to RJB units of Class
A common stock and warrants to purchase shares of Class A common
stock in a private placement which closed concurrently with the
execution of the purchase agreement for an aggregate purchase price
of $5.0 million (or $14.00 per unit). In the aggregate, RJB
received (i) 357,143 shares of Class A common stock, and (ii)
warrants to purchase 500,000 shares of Class A common stock at
various exercise prices of $15.00 per share, $18.00 per share, and
$20.00 per share, resulting in $4.8 million of proceeds, net of
issuance costs.
The net proceeds of the private placement were used for working
capital and general corporate purposes, including executing on
strategic priorities.
2021 Capital Raise
On November 4, 2021, we closed a series of transactions referred to
as the 2021 Capital Raise, which resulted in the issuance of (i)
7,500,000 shares of Class A common stock, and (ii) warrants to
purchase 10,500,000 shares of Class A common stock at exercise
prices of $15.00 per share, $18.00 per share, and $20.00 per share,
resulting in $70.3 million of proceeds, net of issuance
costs.
On September 15, 2021, we closed a private placement with Matthew
B. Salzberg, as contemplated within the 2021 Capital Raise
described above, and which resulted in the issuance of (i) 300,000
shares of Class A common stock, and (ii) warrants to purchase
420,000 shares of Class A common stock at exercise prices of $15.00
per share, $18.00 per share, and $20.00 per share, resulting in
$2.8 million of proceeds, net of issuance costs.
The net proceeds of the 2021 Capital Raise were used for general
corporate purposes, primarily consisting of (i) an acceleration and
expansion of our previous growth strategy, (ii) an acceleration of
certain of our environmental and sustainability initiatives,
including the achievement of our goal of carbon neutrality by March
31, 2022, and (iii) increased investments in our hourly employees,
including raising the base hourly compensation rate to at least
$18.00 per hour for employees in October 2021, as well as enhancing
our employee benefits and programs.
Public Equity Offerings
On April 29, 2020, we filed a universal shelf registration
statement on Form S-3 (the “2020 Shelf”) with the Securities and
Exchange Commission (the “SEC”), to register for sale from time to
time up to $75.0 million of Class A common stock, preferred stock,
debt securities and/or warrants in one or more offerings, which
became effective on July 23, 2020.
On August 10, 2020, we completed an underwritten public offering of
4,000,000 shares of our Class A common stock under the 2020 Shelf,
resulting in $32.9 million of proceeds, net of underwriting
discounts and commissions and offering costs.
On June 18, 2021, we completed an underwritten public offering of
5,411,900 shares of our Class A common stock, including the 705,900
shares issuable upon the underwriter’s exercise of its option to
purchase additional shares, under the 2020 Shelf, resulting in
$21.1 million of proceeds, net of underwriting discounts and
commissions and offering costs.
On October 6, 2022, we completed an “at-the-market” equity
offering, pursuant to which we issued and sold 4,622,772 shares of
our Class A common stock, resulting in $14.1 million of proceeds,
net of commissions and offering costs, and which exhausted the
remaining amount of Class A common stock, preferred stock, debt
securities and/or warrants available for issuance under the 2020
Shelf.
On November 7, 2022, we filed a universal shelf registration
statement on Form S-3 (the “2022 Shelf”) with the SEC, to register
for sale from time to time up to $100.0 million of Class A common
stock, preferred stock, debt securities and/or warrants in one or
more offerings, which became effective on November 10, 2022. On
November 10, 2022, we entered into an Equity Distribution Agreement
with the Sales Agent, pursuant to which we may issue and sell
shares of our Class A common stock having an aggregate offering
price of up to $30.0 million through the Sales Agent, pursuant to
an “at-the-market” offering (the “November 2022 ATM”). On January
19, 2023, we completed the November 2022 ATM, pursuant to which we
issued and sold 28,998,010 shares of our Class A common stock,
resulting in $29.0 million of proceeds, net of commissions and
offering costs. As of December 31, 2022, 13,002,941 shares were
issued and sold, resulting in $12.8 million of proceeds, net of
commissions and offering costs. In January 2023, the remaining
15,995,069 shares were issued and sold, resulting in $16.2 million
of proceeds, net of commissions and offering costs. The shares of
Class A common stock issued and sold in the November 2022 ATM were
issued and sold under the 2022 Shelf.
On February 10, 2023, we launched an "at-the-market" equity
offering for the sale from time to time of up to $70.0 million of
Class A common stock from time to time through the Sales Agent,
pursuant to an “at-the-market” offering (the “February 2023 ATM”).
As of February 28, 2023, the Company had issued and sold 394,483
shares of its Class A common stock pursuant to the February 2023
ATM, resulting in $0.3 million of proceeds, net of commissions and
offering costs. The shares of Class A common stock issued and sold
in the February 2023 ATM as of February 28, 2023, and any
additional shares that may be issued and sold, were or will be
issued and sold under the 2022 Shelf.
Debt financing transactions
On October 16, 2020, we entered into a financing agreement which
provided for a senior secured term loan in the aggregate principal
amount of $35.0 million (the “2020 Term Loan”). The 2020 Term Loan
bore interest at a rate equal to LIBOR (subject to a 1.50% floor)
plus 8.00% per annum, with the principal amount repayable in equal
quarterly installments of $875,000 through December 31, 2022, and
the remaining unpaid principal amount of the 2020 Term Loan due on
March 31, 2023.
On May 5, 2022 (the “issue date”), we entered into a note purchase
and guarantee agreement (the “note purchase agreement”), which
provides for, among other things, the issuance of $30.0 million in
aggregate principal amount of senior secured notes due May 5, 2027
(the “senior secured notes”) at a purchase price equal to 94.00%
thereof. The proceeds of the senior secured notes were used,
together with cash on hand, to repay in full the outstanding amount
under our 2020 Term Loan and pay fees and expenses in connection
with the transactions contemplated by the note purchase agreement.
We terminated our financing agreement effective as of the same
date.
On August 30, 2022, we amended the note purchase agreement (the
“amendment”), which would have been effective the first date that a
minimum of $50.0 million of the equity proceeds are received under
the RJB Second Closing, amongst other closing conditions. The
amendment would have, among other things:
•allowed
us to voluntarily prepay the senior secured notes within 18 months
of the issue date, subject to an Applicable Premium (as defined
within the amendment) penalty;
•allowed
us to repurchase up to $25.0 million of our outstanding equity
interests, subject to certain conditions; and
•added
certain limitations to the definition of Cash Flow Forecast (as
defined within the amendment).
As of the date of this Annual Report on Form 10-K, the closing
conditions of the amendment had not been met, and as such, the
amendment was superseded by the March 2023 note purchase agreement
amendment described below.
On March 15, 2023, we entered into a waiver, consent, and amendment
to the note purchase agreement which among other things accelerates
the repayment of our senior secured notes due originally in May
2027 to an effective maturity of June 2023. We have agreed to pay
the full outstanding principal balance on the senior secured notes
in four equal amortization installments of $7.5 million with the
first installment paid in connection with the signing of the note
purchase agreement amendment and with the final installment due on
June 15, 2023, including any accrued and unpaid interest. Under the
note purchase agreement amendment, the noteholder also agreed to
reduce the minimum liquidity covenant amount, which was previously
set at $25.0 million, to $17.5 million following the first
amortization payment and to $10.0 million following the first and
second amortization payments until the senior secured notes are
repaid in full. Furthermore, conditioned upon the timely payment of
all the amortization payments, the noteholder agreed to waive all
prepayment premiums and the ESG KPI Fee that would otherwise have
been owed by us at maturity in May 2027.
In connection with the note purchase agreement amendment, the
noteholder consented to the surrender of ownership to the Company,
by the Pledgor, of certain of the Pledged Shares in satisfaction of
certain obligations of the Pledgor under the Pledge Agreement,
should a surrender of the collateral be agreed by us and the
Pledgor. The note
purchase agreement amendment also clarified that such surrendered
Pledged Shares would become collateral for our obligation under the
note purchase agreement.
The note purchase agreement amendment also contains additional and
modified reporting and information requirements, including amending
the requirement to deliver an audit report of our independent
registered public accounting firm, which report shall not include a
“going concern” explanatory paragraph expressing substantial doubt
about our ability to continue as a going concern to exclude the
audit opinion relating to the financial statements as of and for
the year ended December 31, 2022. In addition, the note purchase
agreement amendment clarifies that, to the extent, if any, that
certain prior events related to the Pledge Agreement or amendments
to the RJB Purchase Agreement constituted defaults under the note
purchase agreement, such defaults are waived, although it is our
position that no such defaults existed at any time.
After receiving a minimum specified bond rating after the issue
date, as specified within the terms of the note purchase agreement,
the senior secured notes bear interest at a rate equal to 8.875%
per annum, payable in arrears on June 30 and December 31 of each
calendar year. Prior to the note purchase agreement amendment the
senior secured notes amortized semi-annually in equal installments
of $1.5 million beginning on December 31, 2025, with the remaining
unpaid principal amount of the senior secured notes due on May 5,
2027.
The note purchase agreement contains two financial maintenance
covenants:
•a
minimum liquidity covenant of:
i.for
any date prior to or ending on June 30, 2022, including those
within required cash flow forecasts provided to the noteholders,
$15.0 million; and
ii.prior
to the note purchase agreement amendment (as described above) for
any date thereafter, including those within required 13-week cash
flow forecasts provided to the noteholders:
•$15.0
million if our most recent Asset Valuation (as defined in the note
purchase agreement) is greater than $25.0 million;
•$20.0
million if our most recent Asset Valuation is greater than $20.0
million but less than $25.0 million; or
•$25.0
million if our most recent Asset Valuation is less than or equal to
$20.0 million, or is as of yet uncompleted; and
•a
covenant requiring us to maintain a minimum Asset Coverage Ratio
(as described below) of at least 1.25 to 1.00.
As a result of the initial Asset Valuation completed on August 31,
2022, and the most recent Asset Valuation completed on January 30,
2023, the minimum liquidity covenant was set at $25.0 million as of
December 31, 2022. Subsequent to the initial report, the Asset
Valuation is required to be provided to the noteholders no later
than 30 days after June 30 and December 31 of each fiscal year.
Under the note purchase agreement amendment, the noteholder agreed
to reduce the minimum liquidity covenant amount to $17.5 million
following the first amortization payment in connection with the
signing of the note purchase agreement amendment and to $10.0
million following the first and second amortization payments until
the senior secured notes are repaid in full.
The Asset Coverage Ratio is measured as of each quarter-end, and
represents the ratio of (a) the aggregate amount of Adjusted
Eligible Collateral (as defined within the note purchase agreement)
to (b) the aggregate outstanding principal amount of the senior
secured notes at such time.
We have also agreed to use commercially reasonable efforts to cause
90% of the packaging for our meal kit boxes to be recyclable,
reusable, or compostable (the “ESG KPI Goal”); the failure to
achieve the ESG KPI Goal prior to the date on which the senior
secured notes are repaid will require us to pay a fee equal to 1%
of the principal amount of the senior secured notes. Conditioned
upon the timely payment of all the amortization payments, the
noteholder agreed to waive the ESG KPI Fee under the note purchase
agreement amendment.
The note purchase agreement contains additional restrictive
covenants and affirmative and financial reporting covenants
restricting our and our subsidiaries’ activities. Restrictive
covenants include limitations on the incurrence of indebtedness and
liens, restrictions on affiliate transactions, restrictions on the
sale or other disposition of collateral, and limitations on
dividends and stock repurchases.
Total outstanding debt, net of debt issuance costs and issued
letters of credit outstanding were $27.5 million and $1.2 million,
respectively, as of December 31, 2022, and $29.4 million and $1.4
million, respectively, as of December 31, 2021. In addition, as of
December 31, 2022, we believe we were in compliance with all of the
covenants under the note
purchase agreement. However, our noteholder has alleged that we
were in default with respect to certain prior events related to the
Pledge Agreement or amendments to the RJB Purchase Agreement made
without their consent. We dispute that any such defaults existed or
exist, but to the extent that such defaults did exist, we have
received a waiver from our noteholder pursuant to the note purchase
agreement amendment.
Silicon Valley Bank
On March 10, 2023, Silicon Valley Bank (“SVB”) was closed by the
California Department of Financial Protection and Innovation, which
appointed the Federal Deposit Insurance Corporation (“FDIC”) as
receiver. SVB’s deposits are insured by the FDIC in amounts up to
$250,000 for each deposit account. Substantially all of our cash
and cash equivalents are held in four SVB deposit accounts and
substantially all of which was not insured by the FDIC (the
“uninsured amount). On March 12, 2023, the U.S. Treasury, Federal
Reserve, and FDIC announced that SVB depositors will have access to
all of their money, including the uninsured amount, starting March
13, 2023. Starting on March 13, 2023, we regained full access to
all of our cash and cash equivalents.
Known Liquidity Trends
Management considered conditions and events that could raise
substantial doubt about our ability to continue as a going concern
within twelve months of the issuance date of this Annual Report on
Form 10-K, and considered our current financial condition and
liquidity sources, including current funds available, forecasted
future cash flows, and our conditional and unconditional
obligations before such date.
We have a history of significant net losses, including $109.7
million, $88.4 million and $46.2 million for the years ended
December 31, 2022, 2021 and 2020, respectively, and operating cash
flows of $(91.6) million, $(49.0) million and $(5.4) million for
each of the years ending December 31, 2022, 2021 and 2020,
respectively. Our current operating plan indicates we will continue
to incur net losses and generate negative cash flows from operating
activities.
In addition to the financing transactions discussed above, on May
5, 2022, we entered into a gift card sponsorship agreement (the
“Sponsorship Gift Cards Agreement”) with an affiliate of Joseph N.
Sanberg, pursuant to which such affiliate agreed to pay us a $20.0
million net sponsorship fee to support a marketing program through
which we will distribute gift cards, at our sole discretion, in
order to support our previous growth strategy. On August 7, 2022,
we amended the Sponsorship Gift Cards Agreement to extend the
funding date to on or before August 31, 2022, and pursuant to
which, Joseph N. Sanberg personally guaranteed his affiliate’s
obligation.
On September 7, 2022, the Sponsorship Gift Cards Agreement was
further amended to reduce the net sponsorship fee to $18.5 million
and extend its due date to September 19, 2022. As of the date of
this Annual Report on Form 10-K, the Sanberg affiliate has paid
$5.8 million of its commitment under this agreement with $12.7
million remaining to be paid.
As we have agreed, under the note purchase agreement amendment, to
repay our outstanding indebtedness in full by the end of the second
quarter of 2023, if we do not receive the remaining amounts owed to
us under the RJB Second Closing and the Sponsorship Gift Cards
Agreement (collectively, the “liquidity transactions”), and if we
are unable to raise any additional capital, including in connection
with the February 2023 ATM or receive any cash proceeds from the
disposition of the Pledged Collateral, our forecast of future cash
flows indicates that such cash flows would not be sufficient to
meet our current obligations as early as June 2023.
While management was able to obtain personal guarantees from Joseph
N. Sanberg relating to his affiliates’ obligations to fund the
liquidity transactions via the executed amendments above, as well
as the Pledged Shares from the Pledgor, there is no assurance that
the liquidity transactions will be consummated in a timely manner,
or that we will be able to sell the Pledged Shares in amounts that
are sufficient to meet our obligations as they become due, or on
terms acceptable to us, or at all.
Although we have been reviewing a number of potential alternatives
regarding our liquidity, including identified and to be identified
cost reduction initiatives, monetizing the Pledged Shares, and/or
securing alternative sources for additional financing, such
alternatives may not be achievable on favorable conditions, or at
all, and these conditions and events in the aggregate raise
substantial doubt regarding our ability to continue as a going
concern. In addition to the foregoing, we may also seek to pursue
and execute financing opportunities, a business combination or
other strategic transaction.
Cash Flows
The following table presents the major components of net cash flows
from and used in operating, investing, and financing activities for
the periods indicated:
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Year Ended December 31, |
|
2022 |
|
2021 |
|
2020 |
|
(In thousands) |
Net cash from (used in) operating activities |
$ |
(91,587) |
|
|
$ |
(48,962) |
|
|
$ |
(5,372) |
|
Net cash from (used in) investing activities |
(6,418) |
|
(3,666) |
|
(5,777) |
Net cash from (used in) financing activities |
49,064 |
|
90,383 |
|
10,548 |
Net increase (decrease) in cash, cash equivalents, and restricted
cash |
(48,941) |
|
|
37,755 |
|
(601) |
Cash, cash equivalents, and restricted cash–beginning of
period |
83,597 |
|
45,842 |
|
46,443 |
Cash, cash equivalents, and restricted cash–end of
period |
$ |
34,656 |
|
|
$ |
83,597 |
|
|
$ |
45,842 |
|
Net Cash from (used in) Operating Activities
Net cash from (used in) operating activities consists of net income
adjusted for certain non-cash items and changes in operating assets
and liabilities.
In 2022, net cash from (used in) operating activities was $(91.6)
million and consisted of net income (loss) of $(109.7) million,
non-cash items of $25.8 million, and a net change in operating
assets and liabilities of $(7.6) million. Changes in operating
assets and liabilities were primarily driven by decreases in
accounts payable, operating lease liabilities, and accrued expenses
and other current liabilities of $22.2 million and increases in
prepaid expenses and other current assets, other noncurrent assets
and liabilities, and receivables of $9.5 million, partially offset
by decreases in deferred revenue, current portion of related party
payables, and related party payables of $16.6 million and decreases
in operating lease right-of-use assets and inventories of $7.5
million.
In 2021, net cash from (used in) operating activities was $(49.0)
million and consisted of net income (loss) of $(88.4) million,
non-cash items of $41.1 million, and a net change in operating
assets and liabilities of $(1.7) million. Changes in operating
assets and liabilities were primarily driven by decreases in
accrued expenses and other current liabilities and other noncurrent
assets and liabilities of $12.0 million and increases in
inventories and receivables of $6.9 million, partially offset by a
decrease in prepaid expenses and other current assets of $11.2
million and increases in accounts payable and deferred revenue of
$6.0 million.
In 2020, net cash from (used in) operating activities was $(5.4)
million and consisted of net income (loss) of $(46.2) million,
primarily non-cash items of $36.3 million, and a net change in
operating assets and liabilities of $4.5 million. Changes in
operating assets and liabilities were primarily driven by increases
in accrued expenses and other current liabilities, deferred
revenue, and other noncurrent assets and liabilities of $11.2
million and decreases in inventory and receivables of $8.2 million,
partially offset by an increase in prepaid expenses and other
current assets of $14.4 million and a decrease in accounts payable
of $0.5 million.
Net Cash from (used in) Investing Activities
In 2022, net cash from (used in) investing activities was $(6.4)
million and consisted primarily of $(6.6) million for purchases of
property and equipment, of which $(4.7) million relates to
capitalized software costs, to support business initiatives and
ongoing product expansion, partially offset by $0.2 million of
proceeds from the sales of fixed assets. In the future we expect to
incur capital expenditures primarily related to the execution of
our strategic priorities and to further optimize and drive
efficiency in our operations and capitalized software costs. As of
December 31, 2022, our projected capital expenditures are expected
to amount to approximately $4.0 million to $6.0 million in the
aggregate for 2023. The timing and amount of our projected
expenditures is dependent upon a number of factors, including our
ability to successfully execute on our strategic priorities, and
may vary significantly from our estimates.
In 2021, net cash from (used in) investing activities was $(3.7)
million and consisted primarily of $(5.1) million for purchases of
property and equipment, of which $(2.7) million relates to
capitalized software costs, to support business initiatives and
ongoing product expansion, partially offset by $1.4 million of
proceeds from the sales of fixed assets.
In 2020, net cash from (used in) investing activities was $(5.8)
million and consisted primarily of $(6.0) million for purchases of
property and equipment, of which $(2.9) million relates to
capitalized software costs, to support business initiatives and
ongoing product expansion. Cash paid for capital expenditures in
2020 was primarily driven by acquisition of fixed assets and
development of software to support business initiatives and ongoing
product expansion.
Net Cash from (used in) Financing Activities
Net cash from (used in) financing activities primarily relates to
proceeds from issuances of Class A common stock, net borrowings and
repayments of debt, payments of debt issuance costs, proceeds from
exercises of stock options, and principal payments on capital lease
obligations.
In 2022, net cash from (used in) financing activities was $49.1
million and consisted primarily of
the net proceeds relating to our debt, equity, and warrant
issuances, partially offset by repayments of debt and payments of
debt and equity issuance costs.
In 2021, net cash from (used in) financing activities was $90.4
million and consisted primarily of $99.6 million of the net
proceeds from equity and warrant issuances and the deemed receipt
of funds held in escrow relating to the amendment of the 2020 Term
Loan in May 2021, partially offset by the release back to the
lenders of the funds held in escrow relating to the amendment of
the 2020 Term Loan, repayments of debt, payments of debt and equity
issuance costs, and principal payments on capital lease
obligations.
In 2020, net cash from (used in) financing activities was $10.5
million and consisted primarily of $33.0 million of proceeds from
our senior secured term loan, net of debt issuance costs, $32.9
million of proceeds from the public offering of Class A common
stock, net of offering costs, and $0.5 million of proceeds from the
exercise of stock options, partially offset by $55.6 million of
repayments of all outstanding indebtedness under our revolving
credit facility, and principal payments on capital lease
obligations. The proceeds of the senior secured term loan were
used, together with cash on hand, to repay in full all outstanding
indebtedness under the revolving credit facility and to pay fees
and expenses in connection with the transactions contemplated by
the senior secured term loan. For additional information on the
2020 Term Loan, see Note 10 to the Consolidated Financial
Statements of this Annual Report on Form 10-K.
Free Cash Flow
We define free cash flow as net cash from (used in) operating
activities less purchases of property and equipment.
Our free cash flow was $(98.2) million, $(54.0) million, and
$(11.4) million for the years ended December 31, 2022, 2021, and
2020, respectively. In 2022, free cash flow consisted of $(91.6)
million of net cash from (used in) operating activities and $(6.6)
million for purchases of property and equipment, of which $(4.7)
million relates to capitalized software costs. In 2021, free cash
flow consisted of $(49.0) million of net cash from (used in)
operating activities and $(5.1) million for purchases of property
and equipment, of which $(2.7) million relates to capitalized
software costs. In 2020, free cash flow consisted of $(5.4) million
of net cash from (used in) operating activities and $(6.0) million
for purchases of property and equipment, of which $(2.9) million
relates to capitalized software costs. Please see “Non-GAAP
Financial Measures” for a discussion of the use of non-GAAP
financial measures and for a reconciliation of free cash flow to
net cash from (used in) operating activities, the most directly
comparable measure calculated in accordance with GAAP.
NYSE Deficiency
On December 21, 2022, we were notified by the New York Stock
Exchange (the “NYSE”) that we were no longer in compliance with the
NYSE’s continued listing standards set forth in Section 802.01B of
the NYSE Listed Company Manual because our average global market
capitalization over a consecutive 30 trading-day period was less
than $50.0 million and, at the same time, our last reported
stockholders’ equity was less than $50.0 million. As required by
the NYSE, on January 6, 2023, we notified the NYSE of our intent to
cure the deficiency and restore our compliance with the NYSE
continued listing standards. In accordance with applicable NYSE
procedures, on February 6, 2023, we submitted a plan advising the
NYSE of the definitive actions we have taken and are taking, that
would bring us into compliance with the NYSE continued listing
standards within 18 months of receipt of the written notice. On
February 28, 2023, the NYSE accepted the plan and our Class A
common stock will continue to be listed and traded on the NYSE
during the 18-month period from December 21, 2022, subject to our
compliance with other NYSE continued listing standards and
continued periodic review by the NYSE of our progress with respect
to our plan.
In addition, the notice further notified us that we no longer
satisfied the continued listing compliance standard set forth
Section 802.01C of the NYSE Listed Company Manual because the
average closing price of our Class A common stock was less than
$1.00 per share over a consecutive 30-day trading period. The
notice has no immediate impact on the listing of our Class A common
stock which will continue to trade on the NYSE during the
applicable cure period. We are closely monitoring the closing share
price of our Class A common stock and are considering all available
options. We intend to regain compliance with the NYSE listing
standards by pursing measures that are in our best interest and the
best interests of our shareholders, which could include seeking to
effect a reverse stock split.
There can be no assurance that we regain compliance with either of
the above-mentioned NYSE continued listing standards. Any potential
delisting of our Class A common stock from the NYSE would likely
result in decreased liquidity and increased volatility for our
Class A common stock and would adversely affect our ability to
raise additional capital or enter into strategic transactions. As
of the date of this Annual Report on Form 10-K, we have not yet
regained compliance with either of the above-mentioned NYSE
continued listing standards.
Contractual Obligations
Debt
As of December 31, 2022, the remaining principal payments required
under our senior secured notes were $30.0 million. The senior
secured notes will amortize in four equal installments of $7.5
million, with the first installment paid in connection with the
signing of the note purchase agreement amendment, and the final
installment due on June 15, 2023. Following the note purchase
agreement amendment, the remaining interest payments required under
our senior secured notes are $0.9 million, which are due in
connection with the amortization payments. For additional
information, refer to “Liquidity and Capital Resources – Debt
financing transactions” above.
Leases
We lease fulfillment centers and office space under non-cancelable
operating lease arrangements that expire on various dates through
2027, including non-cancelable operating leases for office space in
New York City, New York and Austin, Texas, currently occupied
fulfillment centers in Linden, New Jersey and Richmond, California,
and a previously occupied fulfillment centers in Arlington, Texas
and Jersey City, New Jersey. We also have various non-cancelable
operating leases for certain equipment. As of December 31, 2022, we
had lease payment obligations of $42.3 million, of which $13.2
million is payable within 12 months.
We have also entered into agreements to sublease portions of our
corporate offices and fulfillment centers. The subleases continue
through the duration of our existing leases for each location and
entitle us to future minimum sublease payments of $4.7 million as
of December 31, 2022, of which $2.6 million is receivable within 12
months.
Critical Accounting Policies and Significant Estimates
In preparing our consolidated financial statements in accordance
with GAAP, we are required to make estimates and assumptions that
affect the amounts of assets, liabilities, revenue, costs and
expenses, and disclosure of contingent assets and liabilities that
are reported in the consolidated financial statements and
accompanying disclosures. We believe that the estimates,
assumptions and judgments involved in the accounting policies
described below have the greatest potential impact on our financial
statements because they involve the most difficult, subjective or
complex judgments about the effect of matters that are inherently
uncertain. Therefore, we consider these to be our critical
accounting policies. Accordingly, we evaluate our estimates and
assumptions on an ongoing basis. Our actual results may differ from
these estimates and assumptions. See Note 2 to the Consolidated
Financial Statements of this Annual Report on Form 10-K for
information about these critical accounting policies, as well as a
description of our other accounting policies.
Revenue Recognition
We primarily generate revenue from the sale of our products to
customers, including meals, wine and kitchen tools, and through
enterprise bulk sales on an ad hoc basis. For the years ended
December 31, 2022, 2021, and 2020, we derived substantially all of
our Net revenue from sales of our meals.
Our revenue contracts represent a single performance obligation to
sell our products to our customers. We recognize revenue upon
transfer of control, including passage of title to the customer and
transfer of risk of loss related to the products, in an amount that
reflects the consideration we expect to be entitled to. In general,
we charge credit cards in
advance of shipment. Transfer of control generally passes upon
delivery to the customer. Sales taxes imposed on our sales are
presented on a net basis in the Consolidated Statements of
Operations, and therefore do not impact Net revenue or Cost of
goods sold, excluding depreciation and amortization.
We deduct promotional discounts, actual customer credits and
refunds as well as credits and refunds expected to be issued to
determine Net revenue. Customers who receive a damaged meal or wine
order or are dissatisfied with an order and contact us within seven
days of receipt of the order may receive a full or partial refund,
full or partial credit against future purchase, or replacement, at
our sole discretion. Credits only remain available for customers
who maintain a valid account with us. Customers who return an
unused, undamaged Blue Apron Market product within 30 days of
receipt receive a full refund. We estimate and record expected
credits and refunds based on prior history, recent trends, and
projections for credits and refunds on sales in the current period.
Reserves for credits and refunds are included within Accrued
expenses and other current liabilities on the Consolidated Balance
Sheets.
We periodically enter into agreements with third parties to market
our products. We record revenue from such arrangements at the gross
amount as we are the principal in these arrangements as we are
primarily responsible for fulfilling the goods to customers,
provide primary customer service for such products sold on its
website, have latitude in establishing price and selecting such
products sold on our website, and maintain inventory
risk.
We have two types of contractual liabilities: (i) cash collections
from our customers prior to delivery of products purchased, which
are included in Deferred revenue on the Consolidated Balance
Sheets, and are recognized as revenue upon transfer of control of
our products, and (ii) unredeemed gift cards and other prepaid
orders, which are included in Deferred revenue on the Consolidated
Balance Sheets, and are recognized as revenue when gift cards are
redeemed and the products are delivered. Certain gift cards are not
expected to be redeemed, also known as breakage, and are recognized
as revenue over the expected redemption period, subject to
requirements to remit balances to governmental
agencies.
Inventories, Net
Inventories, net consist primarily of bulk and prepped food,
products available for resale, packaging, containers, and wine
products which are stated at the lower of cost or net realizable
value. Inventory costs consist of product costs, inbound shipping
and handling costs, and applicable direct labor costs. Inventories
are valued on a first-in, first-out cost basis. We record an
inventory valuation reserve when applicable, based on currently
available information, about the likely method of disposition, such
as through sales to individual customers, donations or
liquidations, and expected recoverable values of each inventory
category. For the years ended December 31, 2022, 2021, and 2020,
the inventory valuation reserve was $0.2 million, $0.4 million, and
$0.3 million, respectively.
Leases
At the inception of an arrangement, we determine whether the
arrangement is or contains a lease based on the unique facts and
circumstances present. Leases are recognized on the Consolidated
Balance Sheet as right-of-use (“ROU”) assets, lease obligations
and, if applicable, long-term lease obligations. Lease obligations
and their corresponding ROU assets are recorded based on the
present value of lease payments over the expected lease term. As
the interest rate implicit in lease contracts is typically not
readily determinable, we utilize the appropriate incremental
borrowing rate, which is the rate incurred to borrow on a
collateralized basis over a similar term an amount equal to the
lease payments in a similar economic environment. Certain
adjustments to the ROU asset may be required for items such as
initial direct costs paid or incentives received. The lease term
may include options to extend or terminate the lease when it is
reasonably certain that we will exercise that option. The
components of a lease should be split into three categories: lease
components, including land, building, or other similar components;
non-lease components, including common area maintenance,
maintenance, consumables, or other similar components; and
non-components, including property taxes, insurance, or other
similar components. However, we have elected to combine lease and
non-lease components as a single component. The lease expense is
recognized over the expected term on a straight-line
basis.
Share-Based Payments
We recognize share-based compensation for share-based awards,
including stock options and restricted stock units, based on the
estimated fair value of the awards, on a straight-line basis over
the period in which the employee is required to provide services,
generally up to four years.
In February 2022, we granted 247,161 shares of performance-based
restricted stock units for our Class A common stock to certain
employees, including our executive officers. Such units are subject
to vesting conditions that are tied to the performance of our stock
price relative to the performance of a peer group of publicly
traded companies’ stock price over a
performance period beginning February 25, 2022 through February 25,
2025. As this grant was determined to include a market condition,
we utilized the Monte Carlo simulation valuation model to value the
grant. The total grant date fair value was $1.3 million, and will
be recognized on a straight-line basis over the performance period
of three years.
In February 2021, we granted 1,190,250 shares of performance-based
restricted stock units for our Class A common stock to certain
employees, including our executive officers. Such units are subject
to vesting conditions that are tied to the achievement of certain
stock price targets and time-based requirements beginning February
25, 2021 and continuing through February 25, 2024.
As this grant was determined to include a market condition, we
utilized the Monte Carlo simulation valuation model to value the
grant. The total grant date fair value was $7.7 million, and will
be recognized on a straight-line basis over the derived service
periods, which range from 0.99 to 2.99 years, as determined by the
Monte Carlo simulation valuation model.
In 2020, we did not grant any performance stock units.
Warrant Obligation
The Blue Torch warrant obligation in conjunction with the
Amendment, as discussed in “Liquidity and Capital Resources – Debt
financing transactions” above, was accounted for in accordance with
ASC 815-40,
Contracts in an Entity’s Own Equity,
as a liability recognized at fair value, and was remeasured as of
each balance sheet date with changes in fair value recorded in
Other income (expense), net in the Consolidated Statements of
Operations. The amount of each warrant to be issued under the
obligation set forth in the financing agreement was based upon
0.50% of the then-outstanding shares of our common stock on a
fully-diluted basis on the first day of each quarter beginning on
or after July 1, 2021, so long as the 2020 Term Loan remained
outstanding. As such, the fair value of the Blue Torch warrant
obligation was calculated using the estimated amount of warrants to
be issued over the life of the financing agreement multiplied by
the closing price of our stock as of the balance sheet date, less
$0.01 per share to represent each warrant’s exercise price. The
estimated amount of shares to be issued was derived from our
estimate of shares of our common stock on a fully-diluted basis
over the life of the financing agreement.
On May 5, 2022, we fully repaid the 2020 Term Loan with the
proceeds of our senior secured notes and cash on hand and
terminated our financing agreement with Blue Torch effective as of
the same date, which also resulted in the termination of the
warrant obligation. As of May 5, 2022, all warrants that had been
issued under the Blue Torch warrant obligation had been exercised
in full, resulting in no liability-classified warrants
outstanding.
In 2022, we recorded a non-cash gain in Other income (expense) of
$2.0 million in our Statement of Operations resulting from the
change in the fair value of the Blue Torch warrant obligation upon
remeasurement as of each reporting period, as well as the gain
recognized upon derecognition. In 2021, we recorded a non-cash loss
in Other income (expense) of $(5.0) million in our Statement of
Operations resulting from the change in the fair value of the Blue
Torch warrant obligation upon remeasurement as of each reporting
period.
Recoverability of Long-Lived Assets
Our long-lived assets consist of property and equipment and
capitalized software development costs. We periodically evaluate
whether events and circumstances have occurred that indicate the
remaining estimated useful life of long-lived assets may warrant
revision or that the remaining balance may not be recoverable.
These factors may include a significant deterioration of operating
results, changes in business plans, or changes in anticipated cash
flows. Recoverability is measured by comparing the carrying amount
of an asset group to future undiscounted net cash flows expected to
be generated from the use of the asset and its eventual
disposition, where applicable. If future undiscounted cash flows
are less than the carrying value, an impairment is recognized in
earnings to the extent that the carrying value exceeds fair value.
In determining future cash flows, we use industry accepted
valuation models and engage third party valuation specialists, as
needed. When multiple valuation methodologies are used, the results
are weighted appropriately. In addition to the recoverability
assessment, we routinely review the remaining estimated useful
lives of our long-lived assets. If we reduce the estimated useful
life assumption for any asset, the remaining balance would be
depreciated over the revised estimated useful life.
For the years ended December 31, 2022 and 2021, there were no
impairments of long-lived assets. For the year ended December 31,
2020, we recorded impairment charges of $7.6 million in Other
operating expense on long-lived assets related to our Arlington,
Texas fulfillment center. See Note 7
to the Consolidated Financial Statements of this Annual Report on
Form 10-K
for further discussion.
Contingencies
We record accruals for loss contingencies when it is probable that
a liability will be incurred and the amount of the loss can be
reasonably estimated. If the reasonable estimate of the loss is a
range and no amount within the range is a better estimate, the
minimum amount of the range is recorded as a liability.
If a probable loss is not reasonably estimable, or we determine
that a loss is reasonably possible, but not probable, we disclose
the matter, and the amount or range of the possible losses, if
estimable, in the notes to the Consolidated Financial Statements.
As of December 31, 2022, 2021, and 2020, we had accruals of $0.0
million, $0.0 million, and $1.1 million in Other operating expense
for estimated legal settlements for which we concluded the loss was
probable and reasonably possible.
Recent Accounting Pronouncements
For information about recent accounting pronouncements, see Note 2
to the Consolidated Financial Statements of this Annual Report on
Form 10-K.
ITEM 7A. QUANTITATIVE AND QUALITATIVE
DISCLOSURES ABOUT MARKET RISK.
We are a “smaller reporting company,” as defined by Rule 12b-2 of
the Securities Exchange Act of 1934 and are not required to provide
information under this item.
ITEM 8. FINANCIAL STATEMENTS AND
SUPPLEMENTARY DATA.
The information required by this item is incorporated herein by
reference to the financial statements set forth in Item 15.
“Exhibits and Financial Statement Schedule.”
ITEM 9. CHANGES IN AND DISAGREEMENTS WITH
ACCOUNTANTS ON ACCOUNTING AND FINANCIAL DISCLOSURE.
None.
ITEM 9A. CONTROLS AND
PROCEDURES.
Evaluation of Disclosure Controls and Procedures
Our management, with the participation of our Chief Executive
Officer and Interim Chief Financial Officer, evaluated the
effectiveness of our disclosure controls and procedures, as defined
by Rules 13a-15€ and 15d-15(e) under the Exchange Act, as of
December 31, 2022. Based on the evaluation of our disclosure
controls and procedures, our Chief Executive Officer and Interim
Chief Financial Officer concluded that our disclosure controls and
procedures were not effective as of December 31, 2022 at the
reasonable assurance level due to the material weakness described
below.
Notwithstanding the ineffective disclosure controls and procedures
as a result of the identified material weakness, our Chief
Executive Officer and Interim Chief Financial Officer have
concluded that the consolidated financial statements included in
this Annual Report on Form 10-K present fairly, in all material
respects, the Company's financial position, results of operations
and cash flows in accordance with generally accepted accounting
principles in the United States.
Management’s Annual Report on Internal Control Over Financial
Reporting
Our management is responsible for establishing and maintaining
adequate internal control over financial reporting. Internal
control over financial reporting is defined in Rules 13a-15(f) and
15d-15(f) promulgated under the Exchange Act as a process designed
by, or under the supervision of, our principal executive and
principal financial officers and effected by our board of
directors, management and other personnel to provide reasonable
assurance regarding the reliability of financial reporting and the
preparation of financial statements for external purposes in
accordance with generally accepted accounting principles and
includes those policies and procedures that:
•pertain
to the maintenance of records that in reasonable detail accurately
and fairly reflect the transactions and dispositions of the assets
of the company;
•provide
reasonable assurance that transactions are recorded as necessary to
permit preparation of financial statements in accordance with
generally accepted accounting principles, and that receipts and
expenditures of the
company are being made only in accordance with authorizations of
management and directors of the company; and
•provide
reasonable assurance regarding prevention or timely detection of
unauthorized acquisition, use or disposition of the company's
assets that could have a material effect on the financial
statements.
Because of its inherent limitations, internal control over
financial reporting may not prevent or detect misstatements.
Therefore, even those systems determined to be effective can
provide only reasonable assurance with respect to financial
statement preparation and presentation. Projections of any
evaluation of effectiveness to future periods are subject to the
risk that controls may become inadequate because of changes in
conditions or that the degree of compliance with the policies or
procedures may deteriorate.
Our management assessed the effectiveness of our internal control
over financial reporting as of December 31, 2022. In making this
assessment, our management used the criteria set forth by the
Committee of Sponsoring Organizations of the Treadway Commission in
Internal Control—Integrated Framework (2013). Based on its
assessment, our management has concluded that, as of December 31,
2022, our internal control over financial reporting was not
effective due to the material weakness described
below.
Material Weakness
A material weakness is a deficiency, or combination of
deficiencies, in internal control over financial reporting, such
that there is a reasonable possibility that a material misstatement
of our annual or interim financial statements will not be prevented
or detected on a timely basis. Management has identified a material
weakness in our information technology general controls and IT
dependent controls related to revenue and inventory. Our manage
access information technology general controls over certain key IT
systems were not designed and did not operate effectively.
Specifically, user access recertifications were not complete and
precise to validate permissions granted to the user/system account
continue to be appropriate. As a result of these deficiencies, the
related process-level IT dependent manual and automated application
controls could not be relied upon. As a result, we did not have
effective controls over the completeness and accuracy of data used
to support accounts related to the revenue and inventory
processes.
In order to remediate this material weakness, we are implementing
the following measures:
•Providing
training of internal controls to key stakeholders within the IT
process
•Enhancing
user access review procedures to ensure completeness and precision
around user access permission validations
The effectiveness of our internal control over financial reporting
as of December 31, 2022 has been audited by Ernst & Young LLP,
an independent registered public accounting firm, as stated in its
report which is included below.
Attestation Report of Independent Registered Public Accounting Firm
on Internal Control Over Financial Reporting
The attestation report of the independent registered public
accounting firm, Ernst & Young LLP, on the Company’s internal
control over financial reporting is included below under the
heading “Report of Independent Registered Public Accounting
Firm.”
Previously Identified Material Weaknesses in Internal Control Over
Financial Reporting
None.
Changes in Internal Control over Financial Reporting
Except as disclosed above, there were no changes in our internal
control over financial reporting identified in management’s
evaluation pursuant to Rules 13a-15(d) or 15d-15(d) of the Exchange
Act during the period covered by this Annual Report on Form 10-K
that materially affected, or are reasonably likely to materially
affect, our internal control over financial reporting.
ITEM 9B. OTHER INFORMATION.
None.
ITEM 9C. DISCLOSURE REGARDING FOREIGN
JURISDICTIONS THAT PREVENT INSPECTIONS.
None.
PART III
ITEM 10. DIRECTORS, EXECUTIVE OFFICERS AND
CORPORATE GOVERNANCE.
The information required by this item will be included under the
caption “Directors, Executive Officers and Corporate Governance” in
our Proxy Statement for the 2023 Annual Meeting of Stockholders to
be filed with the SEC within 120 days of the fiscal year ended
December 31, 2022, which we refer to as our 2023 Proxy Statement,
and is hereby incorporated by reference into this Annual Report on
Form 10-K.
Our board of directors has adopted a Code of Conduct and Ethics
applicable to all officers, directors, and employees, including our
principal executive officer, principal financial officer, principal
accounting officer or controller, or persons performing similar
functions. A copy of the code is available at the Investor
Relations section of our website, located at
investors.blueapron.com, under “Corporate
Governance—Governance
Documents.” We intend to make all required disclosures regarding
any amendments to, or waivers from, any provisions of the code at
the same location of our website.
ITEM 11. EXECUTIVE
COMPENSATION.
The information required by this item will be included under the
caption Executive Compensation in our 2023 Proxy Statement and is,
other than the information required by Item 402(v) of Regulation
S-K hereby incorporated by reference into this Annual Report on
Form 10-K.
ITEM 12. SECURITY OWNERSHIP OF CERTAIN
BENEFICIAL OWNERS AND MANAGEMENT AND RELATED STOCKHOLDER
MATTERS.
The information required by this item will be included under the
caption Security Ownership of Management and Certain Beneficial
Owners and Management and Related Stockholder Matters in our 2023
Proxy Statement and is hereby incorporated by reference into this
Annual Report on Form 10-K.
ITEM 13. CERTAIN RELATIONSHIPS AND RELATED
TRANSACTIONS, AND DIRECTOR INDEPENDENCE.
The information required by this item will be included under the
caption Certain Relationships and Related Transactions, and
Director Independence in our 2023 Proxy Statement and is hereby
incorporated by reference into this Annual Report on Form
10-K.
ITEM 14. PRINCIPAL ACCOUNTANT FEES AND
SERVICES.
The information required by this item will be included under the
caption Principal Accounting Fees and Services in our 2023 Proxy
Statement and is hereby incorporated by reference into this Annual
Report on Form 10-K.
PART IV
ITEM 15. EXHIBITS AND FINANCIAL STATEMENT
SCHEDULE.
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(a) |
Financial Statements and Financial Statement Schedule |
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See “Index to Consolidated Financial Statements.” |
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(b) |
Exhibits |
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See “Exhibit Index.” |
ITEM 16. FORM 10-K SUMMARY.
None.
EXHIBIT INDEX
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Incorporated by Reference |
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Exhibit Number |
Exhibit Description |
Form |
File Number |
Exhibit |
Filing Date |
Filed Herewith |
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3.1 |
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S-3 |
333-258315 |
4.1 |
07/30/2021 |
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3.2 |
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8-K |
001-38134 |
3.1 |
11/04/2021 |
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4.1 |
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S-1/A |
333-218425 |
4.1 |
06/19/2017 |
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4.2 |
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X |
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4.3 |
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S-3/A |
333-259677 |
4.2 |
09/28/2021 |
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4.4 |
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8-K |
001-38145 |
4.1 |
09/15/2021 |
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4.5 |
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S-3/A |
333-259677 |
4.4 |
09/28/2021 |
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4.6 |
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8-K |
001-38134 |
4.1 |
02/15/2022 |
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10.1 |
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S-1/A |
333-218425 |
10.2 |
06/19/2017 |
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10.2* |
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S-1 |
333-218425 |
10.3 |
06/01/2017 |
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10.3* |
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S-1 |
333-218425 |
10.4 |
06/01/2017 |
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10.4* |
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S-1 |
333-218425 |
10.5 |
06/01/2017 |
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10.5* |
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S-1 |
333-218425 |
10.6 |
06/01/2017 |
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10.6* |
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S-1/A |
333-218425 |
10.7 |
06/19/2017 |
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10.7* |
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S-1/A |
333-218425 |
10.8 |
06/19/2017 |
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10.8* |
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S-1/A |
333-218425 |
10.9 |
06/19/2017 |
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10.9* |
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10-Q |
001-38134 |
10.4 |
05/09/2022 |
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10.10* |
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10-Q |
001-38134 |
10.1 |
05/06/2021 |
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10.11* |
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10-Q |
001-38134 |
10.3 |
05/09/2022 |
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10.12 |
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S-1 |
333-218425 |
10.12 |
06/01/2017 |
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10.13 |
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10-K |
001-38134 |
10.11 |
02/25/2019 |
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10.14 |
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10-Q |
001-38134 |
10.1 |
11/09/2021 |
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10.15 |
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S-1 |
333-218425 |
10.16 |
06/01/2017 |
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10.16 |
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S-1 |
333-218425 |
10.18 |
06/01/2017 |
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10.17 |
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S-1 |
333-218425 |
10.20 |
06/01/2017 |
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10.18 |
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8-K |
001-38134 |
10.5 |
05/05/2022 |
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10.19 |
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8-K |
001-38134 |
10.1 |
09/15/2021 |
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10.20 |
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8-K |
001-38134 |
10.1 |
11/04/2021 |
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10.21 |
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8-K |
001-38134 |
10.1 |
2/15/2022 |
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10.22 |
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8-K |
001-38134 |
10.2 |
2/15/2022 |
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10.23 |
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8-K |
001-38134 |
10.1 |
05/05/2022 |
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10.24 |
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8-K |
001-38134 |
10.2 |
05/05/2022 |
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10.25 |
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8-K |
001-38134 |
10.3 |
05/05/2022 |
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10.26 |
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8-K |
001-38134 |
10.4 |
05/05/2022 |
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10.27 |
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8-K |
001-38134 |
10.2 |
08/08/2022 |
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10.28 |
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8-K |
001-38134 |
10.3 |
08/08/2022 |
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10.29 |
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10-Q |
001-38134 |
10.3 |
08/08/2022 |
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10.30 |
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10-Q |
001-38134 |
10.8 |
08/08/2022 |
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10.31 |
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