Teladoc Health Launches Fully Integrated Whole-Person Care Experience with New App
05 Janeiro 2023 - 6:01PM
Teladoc Health, the global leader in whole-person virtual care,
announced today the launch of a fully integrated health care
experience through a new comprehensive digital application enabling
personalized whole-person care to individuals. Consumers will now
be able to seamlessly access Teladoc Health’s full range of
services, including primary care, mental health and chronic
condition management from one place and under a single portable
account. In addition, Teladoc Health’s full suite of services will
be available in Spanish and English language, under the Teladoc
Health brand.
“Our goal is to provide options for those individuals who don’t
have primary care or good chronic condition management or mental
health support,” said Dr. Vidya Raman-Tangella, chief medical
officer at Teladoc Health. “This fully integrated experience not
only helps individuals navigate between physical and mental health,
but it also takes into consideration social determinants of health
that play an integral part in their wellbeing.”
With the new Teladoc Health app experience, consumers can
quickly navigate across eligible services, review all
physician-based integrated care plans and have access to care
coordination capabilities with in-person providers ensuring
clinical needs are met. Additionally, the complete set of services
will be available in Spanish language on the mobile application and
website – a critical shift with more than 40 million people in the
United States reporting they speak Spanish at home. Over the last
year, the company has also invested in bringing on more than 100
new Spanish-speaking providers. Early data indicates these steps
have already made an immediate and measurable impact. For example,
as of late 2022, the satisfaction ratings among Spanish-speaking
individuals using Teladoc Health services exceeds that of
non-Spanish speaking individuals.
“Consumers are tired of connecting the dots between different
clinicians, both in-person and virtually. They require their
experience to be as seamless as possible,” said Jason Gorevic,
chief executive officer of Teladoc Health. “We are proud to deliver
on this expectation, uniquely meeting individual health needs with
a tailored solution to care for the whole person and deliver better
outcomes for all.”
In a study conducted by Teladoc Health, 60 percent of consumers
preferred virtual access to all of their care due to frustrations
around care coordination. This unique experience launched by
Teladoc Health puts the individual rather than the healthcare
system at the center of their health by virtually integrating all
the healthcare services necessary to meet a full set of physical,
mental, socioeconomic needs then connecting that care to a 24/7
engagement platform that translates real-time data from clinicians
and patients into applied health signals that help Teladoc Health
members and their doctors make better health decisions.
“As we look to improve access to care for our employees and
their families, the need for a solution that can address the whole
person, both physical and mental health, has become clear,” said
Benjamin Swig, Director of Healthcare Innovation & Strategy at
Acadian, a Teladoc Health client. “The move to integrated primary
care, chronic disease management and behavioral support made sense,
and we are excited to have all of these services accessible to our
employees via a single application through Teladoc Health starting
this year.”
With the launch of the fully integrated experience, Teladoc
Health unveiled a new brand identity designed to reflect the
company’s focus on the delivery of its whole person care strategy
and mission of empowering all people to live their healthiest
lives. The new look and feel builds upon the Teladoc Health
“Connector” logo which represents the ongoing connection between
customers and the care they need to achieve new levels of
health.
The fully integrated experience is available to specific clients
starting this month, with full market availability later this
year.
Contact: PR@TeladocHealth.com
About Teladoc Health
Teladoc Health empowers all people everywhere to live their
healthiest lives by transforming the healthcare experience. As the
world leader in whole-person virtual care, Teladoc Health uses
proprietary health signals and personalized interactions to drive
better health outcomes across the full continuum of care, at every
stage in a person’s health journey. Teladoc Health leverages more
than two decades of expertise and data-driven insights to meet the
growing virtual care needs of consumers and healthcare
professionals. For more information, please
visit www.teladochealth.com or follow @TeladocHealth on
Twitter.
Source: Teladoc Health, Inc. - General
Photos accompanying this announcement are available
athttps://www.globenewswire.com/NewsRoom/AttachmentNg/879a765b-0f27-464c-9bde-e465729d390chttps://www.globenewswire.com/NewsRoom/AttachmentNg/c451d1db-1b42-4992-aa26-45b746593f14
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