H&R Block, Inc. (NYSE: HRB) (the "Company") today released its financial results1 for the fiscal 2023 second quarter ended December 31, 2022.
  • Revenue grew 5% and the Company saw a strong ending to the 2022 tax season
  • The Company reiterates its previously provided fiscal year 2023 outlook
  • Repurchased $130.4 million of shares in the quarter, another 2% of shares outstanding
  • SpruceSM, the new mobile banking platform, was launched in the Assisted channel in January

"Our second quarter results demonstrate ongoing momentum across our business, and I am pleased with the path we are on," said Jeff Jones, H&R Block's president and chief executive officer. "We continue to make progress in our Block Horizons journey and feel well positioned for the 2023 tax season. By blending technology with human help, we are empowering clients to choose how they want to be served at tax time — fully virtually, or fully in person, and everything in between."

Fiscal 2023 Second Quarter Results and Key Financial Metrics

"We performed well in the second quarter, managed expenses effectively, and continued to return value to shareholders through our capital allocation," said Tony Bowen, H&R Block's chief financial officer. "We repurchased 3.2 million shares in the quarter. In the first half of the year, we retired a total of 5% of shares outstanding for $350 million. We are also pleased to reiterate our full year outlook for 2023, which calls for topline growth, EBITDA that outpaces revenue, and EPS that grows even faster."

  • Total revenue of $166.4 million, increased by $7.6 million, or 5%, to the prior year. The increase was primarily driven by volumes and net average charge as we had a strong end to the 2022 tax season, partially offset by lower Emerald Card revenues related to the impact of Advanced Child Tax Credit payments in the prior year.
  • Total operating expenses of $449.6 million increased by $13.5 million, or 3%, primarily due to higher corporate and field wages, along with increased bad debt expense, which was partially offset by lower consulting and outsourced services as well as favorable developments in insurance loss reserves.
  • Pretax loss was effectively flat to the prior year at $298.0 million.
  • Loss per share from continuing operations2 increased from $(1.09) to $(1.43) and adjusted loss per share2 from continuing operations increased from $(1.02) to $(1.37), primarily due to the larger net loss from lower income tax benefits in the quarter and fewer shares outstanding.

Capital Structure

The Company reported the following related to its capital structure:

  • Repurchased and retired 3.2 million shares for $130.4 million, or 2% of shares outstanding. The Company has approximately $900.0 million remaining on its latest $1.25 billion authorization available through fiscal year 2025.
  • As previously announced, a quarterly cash dividend of $0.29 per share is payable on April 5, 2023 to shareholders of record as of March 7, 2023. H&R Block has paid quarterly dividends consecutively for over sixty years, since the Company became public in 1962.

Since 2016, the Company has returned over $3 billion to shareholders in the form of share repurchases and dividends, buying back over one third of its shares outstanding3.

Fiscal Year 2023 Outlook Reaffirmed

The Company continues to expect:

  • Revenue to be in the range of $3.535 to $3.585 billion
  • EBITDA4 to be in the range of $915 to $950 million
  • Effective tax rate to be approximately 22%
  • Adjusted diluted earnings per share4 to be in the range of $3.70 to $3.95
  • Double-digit adjusted diluted earnings per share4 growth annually through 2025

Conference CallA conference call for analysts, institutional investors, and shareholders will be held at 4:30 p.m. Eastern time on Tuesday, February 7, 2023. During the conference call the company will discuss fiscal 2023 second quarter results, outlook, and give a general business update. To join live, participants must register at https://register.vevent.com/register/BId8885f32eac141fe9a86d51d888e5810. Once registered, the participant will receive a dial-in number and unique PIN to access the call. Please join approximately 5 minutes prior to the scheduled start time.

The call, along with a presentation for viewing, will also be webcast in a listen-only format for the media and public. The webcast can be accessed directly at https://edge.media-server.com/mmc/p/o83t7vbn and will be available for replay 2 hours after the call is concluded and continuing for 90 days.

About H&R Block

H&R Block, Inc. (NYSE: HRB) provides help and inspires confidence in its clients and communities everywhere through global tax preparation services, financial products, and small-business solutions. The company blends digital innovation with human expertise and care as it helps people get the best outcome at tax time and also be better with money using its mobile banking app, Spruce. Through Block Advisors and Wave, the company helps small-business owners thrive with innovative products like Wave Money, a mobile-first, small-business bank account and bookkeeping solution that manages bookkeeping automatically. For more information, visit H&R Block News or follow @HRBlockNews on Twitter.

About Non-GAAP Financial Information

This press release and the accompanying tables include non-GAAP financial information. For a description of these non-GAAP financial measures, including the reasons management uses each measure, and reconciliations of these non-GAAP financial measures to the most directly comparable financial measures prepared in accordance with generally accepted accounting principles, please see the section of the accompanying tables titled "Non-GAAP Financial Information."

Forward-Looking Statements

This press release contains forward-looking statements within the meaning of the securities laws. Forward-looking statements can be identified by the fact that they do not relate strictly to historical or current facts. They often include words or variation of words such as "expects," "anticipates," "intends," "plans," "believes," "commits," "seeks," "estimates," "projects," "forecasts," "targets," "calls for," "would," "will," "should," "goal," "could" or "may" or other similar expressions. Forward-looking statements provide management's current expectations or predictions of future conditions, events or results. All statements that address operating performance, events or developments that we expect or anticipate will occur in the future are forward-looking statements. They may include estimates of revenues, client trajectory, income, effective tax rate, earnings per share, cost savings, capital expenditures, dividends, share repurchases, liquidity, capital structure, market share, industry volumes or other financial items, descriptions of management’s plans or objectives for future operations, products or services, or descriptions of assumptions underlying any of the above. They also include the expected impact of the coronavirus (COVID-19) pandemic, including, without limitation, the impact on economic and financial markets, the Company’s capital resources and financial condition, the expected use of proceeds under the Company’s revolving credit facility, future expenditures, potential regulatory actions, such as extensions of tax filing deadlines or other related relief, changes in consumer behaviors and modifications to the Company’s operations related thereto. All forward-looking statements speak only as of the date they are made and reflect the Company's good faith beliefs, assumptions and expectations, but they are not guarantees of future performance or events. Furthermore, the Company disclaims any obligation to publicly update or revise any forward-looking statement to reflect changes in underlying assumptions, factors, or expectations, new information, data or methods, future events or other changes, except as required by law. By their nature, forward-looking statements are subject to risks and uncertainties that could cause actual results to differ materially from those suggested by the forward-looking statements. Factors that might cause such differences include, but are not limited to a variety of economic, competitive and regulatory factors, many of which are beyond the Company's control, that are described in our Annual Report on Form 10-K for the fiscal year ended June 30, 2022 in the section entitled "Risk Factors" and additional factors we may describe from time to time in other filings with the Securities and Exchange Commission. You may get such filings for free at our website at https://investors.hrblock.com. In addition, factors that may cause the Company’s actual estimated effective tax rate to differ from estimates include the Company’s actual results from operations compared to current estimates, future discrete items, changes in interpretations and assumptions the Company has made, future actions of the Company, or increases in applicable tax rates in jurisdictions where the Company operates. You should understand that it is not possible to predict or identify all such factors and, consequently, you should not consider any such list to be a complete set of all potential risks or uncertainties.

1All amounts in this release are unaudited. Unless otherwise noted, all comparisons refer to the current period compared to the corresponding prior year period.2All per share amounts are based on fully diluted shares at the end of the corresponding period. The company reports non-GAAP financial measures of performance, including adjusted earnings per share (EPS), earnings before interest, tax, depreciation, and amortization (EBITDA) from continuing operations, free cash flow, and free cash flow yield, which it considers to be useful metrics for management and investors to evaluate and compare the ongoing operating performance of the company. See "About Non-GAAP Financial Information" below for more information regarding financial measures not prepared in accordance with generally accepted accounting principles (GAAP).3Shares outstanding calculated as of April 30, 2016.4Adjusted Diluted Earnings Per Share (EPS) and earnings before interest, tax, depreciation, and amortization (EBITDA) from continuing operations are non-GAAP financial measures. Future period non-GAAP outlook includes adjustments for items not indicative of our core operations, which may include, without limitation, items described in the below section titled “Non-GAAP Financial Information” and in the accompanying tables. Such adjustments may be affected by changes in ongoing assumptions and judgments, as well as nonrecurring, unusual, or unanticipated charges, expenses or gains, or other items that may not directly correlate to the underlying performance of our business operations. The exact amounts of these adjustments are not currently determinable but may be significant. It is therefore not practicable to provide the comparable GAAP measures or reconcile this non-GAAP outlook to the most comparable GAAP measures.

For Further Information
     
Investor Relations:   Michaella Gallina, (816) 854-3022, michaella.gallina@hrblock.com
    Jordyn Eskijian, (816) 854-5674, jordyn.eskijian@hrblock.com
Media Relations:   Angela Davied, (816) 854-5798, angela.davied@hrblock.com
     

FINANCIAL RESULTS   (unaudited, in 000s - except per share amounts)  
    Three months ended December 31,   Six months ended December 31,
      2022       2021       2022       2021  
REVENUES:                                
U.S. tax preparation and related services:                                
Assisted tax preparation   $ 41,216     $ 30,845     $ 77,528     $ 64,452  
Royalties     4,946       3,404       11,174       10,762  
DIY tax preparation     12,150       9,210       15,308       13,271  
Refund Transfers     1,542       777       2,826       2,442  
Peace of Mind® Extended Service Plan     17,320       17,315       42,090       42,151  
Tax Identity Shield®     5,350       5,200       10,517       10,353  
Other     8,513       7,407       17,873       17,152  
Total U.S. tax preparation and related services     91,037       74,158       177,316       160,583  
Financial services:                                
Emerald Card® and SpruceSM     12,478       24,830       24,090       53,088  
Interest and fee income on Emerald AdvanceSM     12,903       12,424       13,517       12,903  
Total financial services     25,381       37,254       37,607       65,991  
International     28,046       27,907       86,880       86,232  
Wave     21,941       19,497       44,587       38,634  
Total revenues   $ 166,405     $ 158,816     $ 346,390     $ 351,440  
Compensation and benefits:                                
Field wages     76,204       70,058       137,877       126,137  
Other wages     70,530       64,067       134,283       122,131  
Benefits and other compensation     34,277       30,207       69,109       55,657  
      181,011       164,332       341,269       303,925  
Occupancy     101,173       99,296       198,763       195,118  
Marketing and advertising     15,142       17,141       25,791       27,214  
Depreciation and amortization     32,723       35,631       66,347       71,346  
Bad debt     22,416       13,666       22,745       14,709  
Other     97,143       106,050       183,789       191,200  
Total operating expenses     449,608       436,116       838,704       803,512  
                                 
Other income (expense), net     4,185       1,467       7,796       1,751  
Interest expense on borrowings     (18,985 )     (23,085 )     (34,809 )     (45,915 )
Pretax loss     (298,003 )     (298,918 )     (519,327 )     (496,236 )
Income tax benefit     (77,140 )     (109,845 )     (131,097 )     (157,218 )
Net loss from continuing operations     (220,863 )     (189,073 )     (388,230 )     (339,018 )
Net loss from discontinued operations     (2,716 )     (1,532 )     (3,770 )     (3,188 )
Net loss   $ (223,579 )   $ (190,605 )   $ (392,000 )   $ (342,206 )
                                 
BASIC AND DILUTED LOSS PER SHARE:                                
Continuing operations   $ (1.43 )   $ (1.09 )   $ (2.48 )   $ (1.93 )
Discontinued operations     (0.02 )     (0.01 )     (0.02 )     (0.02 )
Consolidated   $ (1.45 )   $ (1.10 )   $ (2.50 )   $ (1.95 )
                                 
WEIGHTED AVERAGE DILUTED SHARES     154,119       173,378       156,701       175,739  
                                 
Adjusted diluted EPS (1)   $ (1.37 )   $ (1.02 )   $ (2.36 )   $ (1.80 )
EBITDA (1)   $ (246,295 )   $ (240,202 )   $ (418,171 )   $ (378,975 )
                 

(1) All non-GAAP measures are results from continuing operations. See "Non-GAAP Financial Information" for a reconciliation of non-GAAP measures.

CONSOLIDATED BALANCE SHEETS   (unaudited, in 000s - except per share data)  
As of   December 31, 2022   June 30, 2022
         
ASSETS        
Cash and cash equivalents   $ 264,455     $ 885,015  
Cash and cash equivalents - restricted     27,733       165,698  
Receivables, net     328,616       58,447  
Income taxes receivable     46,646       202,838  
Prepaid expenses and other current assets     108,405       72,460  
Total current assets     775,855       1,384,458  
Property and equipment, net     136,824       123,912  
Operating lease right of use assets     382,723       427,783  
Intangible assets, net     304,539       309,644  
Goodwill     764,802       760,401  
Deferred tax assets and income taxes receivable     181,721       208,948  
Other noncurrent assets     46,760       54,012  
Total assets   $ 2,593,224     $ 3,269,158  
LIABILITIES AND STOCKHOLDERS’ EQUITY        
LIABILITIES:        
Accounts payable and accrued expenses   $ 137,118     $ 160,929  
Accrued salaries, wages and payroll taxes     68,089       154,764  
Accrued income taxes and reserves for uncertain tax positions     73,572       280,115  
Operating lease liabilities     184,343       206,898  
Deferred revenue and other current liabilities     182,711       196,107  
Total current liabilities     645,833       998,813  
Long-term debt and line of credit borrowings     2,067,937       1,486,876  
Deferred tax liabilities and reserves for uncertain tax positions     231,041       226,362  
Operating lease liabilities     205,409       228,820  
Deferred revenue and other noncurrent liabilities     86,483       116,656  
Total liabilities     3,236,703       3,057,527  
COMMITMENTS AND CONTINGENCIES        
STOCKHOLDERS’ EQUITY:        
Common stock, no par, stated value $.01 per share     1,854       1,936  
Additional paid-in capital     767,683       772,182  
Accumulated other comprehensive loss     (44,683 )     (21,645 )
Retained earnings (deficit)     (708,437 )     120,405  
Less treasury shares, at cost     (659,896 )     (661,247 )
Total stockholders' equity (deficiency)     (643,479 )     211,631  
Total liabilities and stockholders' equity   $ 2,593,224     $ 3,269,158  
         

CONDENSED CONSOLIDATED STATEMENTS OF CASH FLOWS   (unaudited, in 000s)  
Six months ended December 31,     2022       2021  
         
CASH FLOWS FROM OPERATING ACTIVITIES:        
Net loss   $ (392,000 )   $ (342,206 )
Adjustments to reconcile net loss to net cash used in operating activities:        
Depreciation and amortization     66,347       71,346  
Provision     16,581       14,639  
Deferred taxes     41,534       16,685  
Stock-based compensation     17,893       13,233  
Changes in assets and liabilities, net of acquisitions:        
Receivables     (262,293 )     (216,071 )
Prepaid expenses, other current and noncurrent assets     (32,983 )     (46,928 )
Accounts payable, accrued expenses, salaries, wages and payroll taxes     (121,156 )     (121,926 )
Deferred revenue, other current and noncurrent liabilities     (52,703 )     (50,882 )
Income tax receivables, accrued income taxes and income tax reserves     (60,163 )     (247,088 )
Other, net     (1,515 )     (4,373 )
Net cash used in operating activities     (780,458 )     (913,571 )
         
CASH FLOWS FROM INVESTING ACTIVITIES:        
Capital expenditures     (41,495 )     (39,371 )
Payments made for business acquisitions, net of cash acquired     (39,757 )     (19,333 )
Franchise loans funded     (17,491 )     (14,480 )
Payments from franchisees     3,861       6,213  
Other, net     (4,208 )     9,527  
Net cash used in investing activities     (99,090 )     (57,444 )
         
CASH FLOWS FROM FINANCING ACTIVITIES:        
Repayments of line of credit borrowings     (170,000 )     (210,000 )
Proceeds from line of credit borrowings     750,000       485,000  
Dividends paid     (89,193 )     (96,938 )
Repurchase of common stock, including shares surrendered     (365,633 )     (324,589 )
Proceeds from exercise of stock options     1,427       4,067  
Other, net     2,212       (7,423 )
Net cash provided by (used in) financing activities     128,813       (149,883 )
         
Effects of exchange rate changes on cash     (7,790 )     (3,330 )
         
Net decrease in cash and cash equivalents, including restricted balances     (758,525 )     (1,124,228 )
Cash, cash equivalents and restricted cash, beginning of period     1,050,713       1,584,164  
Cash, cash equivalents and restricted cash, end of period   $ 292,188     $ 459,936  
         
SUPPLEMENTARY CASH FLOW DATA:        
Income taxes paid (received), net   $ (114,385 )   $ 72,169  
Interest paid on borrowings     31,812       36,539  
Accrued additions to property and equipment     2,499       1,393  
New operating right of use assets and related lease liabilities     79,917       73,710  
Accrued dividends payable to common shareholders     44,569       46,497  
Accrued purchase of common stock           4,845  
         

(in 000s)  
    Three months ended December 31,   Six months ended December 31,
NON-GAAP FINANCIAL MEASURE - EBITDA     2022       2021       2022       2021  
                 
Net loss - as reported   $ (223,579 )   $ (190,605 )   $ (392,000 )   $ (342,206 )
Discontinued operations, net     2,716       1,532       3,770       3,188  
Net loss from continuing operations - as reported     (220,863 )     (189,073 )     (388,230 )     (339,018 )
Add back:                
Income tax benefit     (77,140 )     (109,845 )     (131,097 )     (157,218 )
Interest expense     18,985       23,085       34,809       45,915  
Depreciation and amortization     32,723       35,631       66,347       71,346  
      (25,432 )     (51,129 )     (29,941 )     (39,957 )
EBITDA from continuing operations   $ (246,295 )   $ (240,202 )   $ (418,171 )   $ (378,975 )
                 
(in 000s, except per share amounts)  
    Three months ended December 31,   Six months ended December 31,
NON-GAAP FINANCIAL MEASURE - ADJUSTED EPS     2022       2021       2022       2021  
                 
Net loss from continuing operations - as reported   $ (220,863 )   $ (189,073 )   $ (388,230 )   $ (339,018 )
Adjustments:                
Amortization of intangibles related to acquisitions (pretax)     12,839       14,292       25,535       29,162  
Tax effect of adjustments (1)     (2,787 )     (1,922 )     (6,008 )     (5,557 )
Adjusted net loss from continuing operations   $ (210,811 )   $ (176,703 )   $ (368,703 )   $ (315,413 )
Diluted loss per share from continuing operations - as reported   $ (1.43 )   $ (1.09 )   $ (2.48 )   $ (1.93 )
Adjustments, net of tax     0.06       0.07       0.12       0.13  
Adjusted diluted loss per share from continuing operations   $ (1.37 )   $ (1.02 )   $ (2.36 )   $ (1.80 )
                 

(1)Tax effect of adjustments is the difference between the tax provision calculated on a GAAP basis and on an adjusted non-GAAP basis.

Non-GAAP Financial Information

Non-GAAP financial measures should not be considered as a substitute for, or superior to, measures of financial performance prepared in accordance with GAAP. Because these measures are not measures of financial performance under GAAP and are susceptible to varying calculations, they may not be comparable to similarly titled measures for other companies.

We consider our non-GAAP financial measures to be performance measures and a useful metric for management and investors to evaluate and compare the ongoing operating performance of our business. We make adjustments for certain non-GAAP financial measures related to amortization of intangibles from acquisitions and goodwill impairments. We may consider whether other significant items that arise in the future should be excluded from our non-GAAP financial measures.

We measure the performance of our business using a variety of metrics, including earnings before interest, taxes, depreciation and amortization (EBITDA) from continuing operations, adjusted EBITDA from continuing operations, adjusted diluted earnings per share from continuing operations, free cash flow and free cash flow yield. We also use EBITDA from continuing operations and pretax income of continuing operations, each subject to permitted adjustments, as performance metrics in incentive compensation calculations for our employees.

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