Company's shipping drop-off and pick-up
services now available at 101 Best Buy locations across
Canada
TORONTO, Nov. 25,
2022 /CNW/ - Today Purolator announced a nationwide
partnership with Best Buy as part of Purolator's plan to provide
exceptional service to its customers this holiday season. The
company also grew its workforce, added new agent partners to bring
more shipping locations closer to consumers, expanded its fleet and
rolled out more digital tools to make it quicker to send and track
packages.
Purolator expecting to process nearly 48
million packages, and ready to take on more, this holiday
season.
"We continue to make investments in our network and customer
experience to ensure we are ready to provide exceptional service as
businesses and consumers gear up for the holidays," said
John Ferguson, President and CEO,
Purolator. "We are expecting to process nearly 48 million packages
during this busiest season of the year, and we're ready to take on
more! With this Best Buy partnership, we will now have more than
2,000 shipping locations across the country."
Purolator customers can now drop off and pick up packages at 101
Best Buy stores across Canada. And
while in store, customers can also check out Best Buy's large
assortment of holiday gifts for everyone on their list.
All Purolator shipping locations, including Best Buy stores, can
be found using Purolator's locator tool on purolator.com and
its mobile app.
Purolator is ready to deliver this
holiday season
- Hired 1,200 new employees across the country to deliver more
packages, including more weekend deliveries.
- Expanded its fleet by nearly 10 per cent to meet market demand
and improve delivery performance and safety.
- Enhanced its Purolator Your Way web app to track packages and
personalize e-commerce delivery; consumers can subscribe at
purolator.com/subscribe-to-pyw.
- Added and enhanced shipping access points:
-
- More agent partners including Swiftpost (55 locations in 2022),
in addition to Best Buy (101 locations).
- Added Quick Stop Kiosks for 24/7 contactless services, Quick
Stop Pick-Up parcel lockers and Purolator drop boxes to increase
package drop-off and pick-up locations by 30 per cent in
high-traffic areas.
- Simplified returns with label free services. Customers can have
their return shipping label printed via QR code at more than 1,000
retail locations.
- Set up Mobile Quick Stop trucks outside its highest-traffic
terminals.
- Expanded condominium parcel locker program to offer residents
convenient package pick up, any time of the day or night, at over
235 boxes in busy urban areas.
Holiday shipping fast
facts
- This peak shipping season (Nov. 1 to
Dec. 24), Purolator expects to process 47.7 million
packages.
- Busiest week of the year (Nov. 27 to
Dec. 3): Influenced by Black Friday and Cyber Monday,
Purolator expects to process about 7 million pieces during this
week – on average, approximately 1.4 million per day (Monday to
Friday).
- Busiest day of the year, Cyber Monday (Nov. 28): Company expects to process 1.4 million
pieces.
- From Dec. 1 to Dec. 24, Purolator
expects to process 21.3 million pieces, with an average of 1.2
million pieces processed each day (Monday to Friday).
- In the week leading up to Christmas (Dec. 18 to Dec. 24), Purolator expects to process
5.9 million pieces.
Customers can discover more ways Purolator is delivering for the
holidays at purolator.com/holidayspirit.
About Purolator
Purolator Inc. is Canada's
leading integrated freight, package and logistics solutions
provider. Celebrating over 60 years of delivering its customers'
promises, Purolator continues to expand its reach and renowned
service levels and reliability to more people, more businesses and
more places across the country and around the world. Purolator is
proud of its Canadian heritage and is focused on sustainably
positioning itself for future growth and success. Purolator is also
committed to contributing to the well-being of the communities it
serves and where more than 14,000 of its employees live, work and
play.
About Best Buy Canada
A wholly owned subsidiary of Best Buy Co., Inc. (NYSE: BBY),
Best Buy Canada Ltd. is one of Canada's largest and most innovative
omnichannel retailers, operating the Best Buy, Best Buy Mobile, and
Geek Squad (www.geeksquad.ca) brands. With over 160 Best Buy and
Best Buy Mobile stores across Canada and an expanded assortment of lifestyle
products offered through BestBuy.ca, Best Buy is a leader in total
retail, catering to customers how, when, and where they want to
shop. Best Buy Canada is committed to making a positive impact in
the community with programs and partnerships that support youth to
connect with technology to advance their education. For more
information, visit BestBuy.ca.
SOURCE Purolator Inc.