FARMINGTON, Conn., June 8, 2021 /PRNewswire/ -- Otis Worldwide Corp.
(NYSE: OTIS), the company that helped make the vertical city
possible and transformed how we live and work, today announced a
new generation of digitally native elevators – created to give
people freedom to connect and thrive in a taller, faster, smarter
world. Otis is introducing the Otis Gen3™ and Gen360™ digital
elevator platforms during Welcome to Tomorrow,
a global virtual event with customers, colleagues and many
industry stakeholders from more than 100 countries
participating.
Designed to meet the current needs and future expectations of an
increasingly connected world, these new vertical mobility platforms
are smart, connected systems that reimagine what elevators can be
for passengers and for customers – from architects and developers
to building owners and facility managers. Building on the proven
design and flat-belt technology of Otis' best-selling
Gen2® family of elevators – both platforms provide
smooth, quiet rides, safety, durability and energy efficiency.
The Otis ONE™ IoT digital platform is native to both platforms,
providing the connected intelligence that defines these elevators.
By collecting and analyzing massive amounts of data from the
elevators' smart sensors, the Otis ONE platform is able to deliver
real-time performance information, proactive communication and
predictive insights. Otis ONE technology also makes it possible to
resolve many issues remotely and securely. And with cloud-based
APIs (Application Programming Interface), both platforms integrate
easily with other smart building systems to create enhanced value
for facility managers and passengers alike.
"The connected elevator represents our shared future and our
vision for the seamless urban journey," said Otis President & CEO Judy Marks. "It creates value for our customers
with greater equipment uptime. It enhances the productivity of our
own teams, and it exists at the heart of any smart building's
ecosystem."
Gen3 elevator: a platform for possibility
The Gen3 elevator is a new, digitally native elevator platform
that combines the proven design of the Gen2 elevator with the
connectivity of the Otis ONE IoT digital platform. Otis ONE
monitors equipment health and performance in real time, 24/7. The
information is collected and analyzed and accessible to customers
immediately with full transparency.
Otis customers, and the field professionals servicing their
units, gain visibility into their entire portfolio and how it's
performing. Through the Internet of Things and artificial
intelligence, the Otis ONE IoT digital platform enables service
professionals to be proactive, identifying potential problems and
addressing them, often remotely, before they cause a service
interruption.
The Gen3 elevator is available with the Otis eView™ in-car
display that streams infotainment for passengers and connects them
with the OTISLINE® customer support center via video
chat in the event of an emergency. Passengers can call the elevator
and log a destination from their smartphone – eliminating the need
to push call buttons as it is pre-programmed to sync with the Otis
eCall™ app. With passenger health and well-being in mind, the Otis
Cab Air Purifier as well as a range of voice and gesture
technologies are also available.
Using cloud-based API technology, Otis can integrate its
technology with building management software, tenant apps and even
autonomous robots to make buildings more efficient. And as needs
change and new features emerge, the connected platform allows for
the seamless addition of future technologies and capabilities.
In keeping with Otis' commitment to sustainability, the Gen3
elevator includes the Otis ReGen™ drive, LED lighting and sleep
mode to help reduce energy usage and the elevator's carbon
footprint. Sophisticated aesthetics with a range of options offer
new, diverse style choices to customize and create a modern,
comfortable atmosphere for passengers.
Gen360 elevator: the elevator completely
reimagined
The Gen360 elevator includes all the features of the Gen3
elevator, built around an all-new electronic architecture that sets
new standards for a proactive digital elevator experience. Its
state-of-the-art technologies provide enhanced design, safety,
service, experience and support.
With the Gen360 elevator, architects are free to design
buildings with more attractive and easy-to-build flat roofs since
there is no longer a need for refuge space at the top or a roof
extension to house the top of the hoistway. This is thanks to a
foldable, in-ceiling platform that allows most maintenance
operations to be performed safely from within the car rather than
on top of it.
Many mechanical safety components have been replaced by "drive
by wire" electronic technology, inspired by the automotive and
aerospace industries, allowing 24/7 remote monitoring, increasing
overall reliability and freeing hoistway space to accommodate
larger cabins. The new electronic architecture also significantly
reduces the potential for entrapments. If the elevator stops
unintentionally, in many cases our new electronic safety system is
able to deliver the car smoothly to the closest floor.
The Gen360 elevator uses sophisticated sensors to detect and
prevent potential issues, keeping downtime to a minimum. Otis
experts can use 360° hoistway live vision to visually confirm,
fine-tune, diagnose and solve many issues remotely without
interrupting service.
It also features a new, larger eView screen, immersive sound
designs that enlarge space perception, new award-winning fixtures,
and interior designs with more than 400,000 design configurations –
as well as a suite of online tools to support everything from
design to service to API integration.
Designed for new and existing low- to mid-rise residential and
commercial buildings,
the Gen360 elevator is currently in operation with customers in
six countries across Europe.
The Gen360 platform is initially available in Europe, specifically in Austria, Belgium, France, Germany, Italy, Luxembourg, Spain, Switzerland, the
Netherlands and the United
Kingdom. The Gen3 platform is initially available in
North America, Australia, China and other parts of Asia.
To learn more about the Gen3 and Gen360 elevator platforms, and
explore a virtual product showcase, visit otis.com and register to
attend our Welcome to Tomorrow virtual event today or watch a
replay.
About Otis
Otis gives people freedom to connect and
thrive in a taller, faster, smarter world. The global leader in the
manufacture, installation and servicing of elevators and
escalators, we move 2 billion people a day and maintain
approximately 2.1 million customer units worldwide – the industry's
largest Service portfolio. You'll find us in the world's most
iconic structures, as well as residential and commercial buildings,
transportation hubs and everywhere people are on the move.
Headquartered in Connecticut, USA,
Otis is 69,000 people strong, including 40,000 field professionals,
all committed to meeting the diverse needs of our customers and
passengers in more than 200 countries and territories. To learn
more, visit www.otis.com and follow us on LinkedIn, Instagram,
Facebook and Twitter @OtisElevatorCo.
# # #
Contact:
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Ray
Hernandez
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+1-860-674-3029
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Ray.Hernandez@otis.com
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SOURCE Otis Worldwide Corporation