ATLANTA, June 24, 2021 /PRNewswire/ -- Sharecare, the
digital health company that helps people manage all their health in
one place, and Forbes Travel Guide today announced their first
partnership with a leading cruise line to adopt the tech-enabled
Sharecare Health Security VERIFIED™ system. Each ship in Celebrity
Cruises' award-winning fleet has been Sharecare Health Security
VERIFIED™ with Forbes Travel Guide, using a solution designed to
help mitigate risks associated with the transmission of COVID-19
and other public health outbreaks.
The Sharecare Health Security VERIFIED™ system adds another
layer to Celebrity Cruises' already exemplary 'Healthy at Sea'
program, which encompasses health and safety measures established
in accordance with guidance from public health authorities,
government agencies, and the company's own team of health and
safety experts – all to provide each guest with the peace of mind
to fully enjoy their journey.
Developed in response to COVID-19, Sharecare Health Security
VERIFIED™ works in tandem with existing programs and protocols like
Celebrity's 'Healthy at Sea' by ensuring health and safety measures
– from employee well-being and safety to onboard sanitization to
contactless adaptations for in-room dining – are comprehensive and
can be verified by shipboard staff. The Sharecare Health Security
VERIFIED™ solution allows real-time tracking of the verification
process from the Celebrity Cruises headquarters to ensure each
captain and crew confirm adherence to health and safety protocols
outlined by the Centers for Disease Control and Prevention and
local ports, as well as any specific company standards prior to
sailing. Data generated through this process also provide an audit
trail of protocol compliance and analytics, which is accessible to
the ship's captain and monitoring teams at headquarters via the
Sharecare Health Security VERIFIED™ platform's virtual
dashboard.
"We have been extremely impressed with both how comprehensive
the Sharecare Health Security VERIFIED™ system is and how easy it
is for our staff to use," said Lisa
Lutoff-Perlo, Celebrity Cruises president and CEO. "As The
Celebrity Fleet returns to service, Sharecare will help verify our
rigorous 'Healthy at Sea' protocols, enabling our guests to simply
relax and enjoy their vacation. We thank our partners from
Sharecare and Forbes Travel Guide for their ongoing support in our
quest to return to opening up the world."
To maintain Sharecare Health Security VERIFIED™ status, each
shipboard team will complete the verification process covering a
comprehensive list of touchpoints, including embarkation and
disembarkation, housekeeping, and communal areas and activities, on
every ship between sailings. With each Celebrity cruise, initial
passenger boarding will not commence until the ship has been health
security "cleared" by its executive committee. At this point, all
passengers will receive notification via their handheld devices
that their ship has been re-verified and is ready for boarding.
This notification and reverification between every cruise aim to
give travelers peace of mind that every requirement has been
completed and confirmed by Celebrity staff.
"We commend Celebrity Cruises for not only reimagining the
luxury experience with health security at the forefront, but also
driving this 'win' for well-being that gets people back to doing
what they love – safely, confidently, and responsibly," said
Hermann Elger, executive vice
president and general manager of travel, entertainment, and health
security at Sharecare. "Like Celebrity, we recognize a culture of
accountability is key to curbing the spread of COVID-19 and other
public health threats so its industry can get back to business.
Further, as one of the first cruise lines to resume sailing in the
U.S., Celebrity's health security efforts are setting a new
well-being standard for its community of passengers and shipboard
staff."
In November 2020, Sharecare
debuted a strategic partnership with Forbes Travel Guide, the
global authority on hospitality excellence, to empower the
hospitality industry to mitigate the operational and health safety
challenges introduced by the pandemic and restore confidence among
travelers. By combining Sharecare's expertise in healthcare and
digital innovation with Forbes Travel Guide's best practices for
hotel operations and service, Sharecare Health Security VERIFIED™
uniquely enables hotels, resorts, restaurants, sports and
entertainment venues, and now cruise lines to put public health and
safety at the center of exceptional guest experiences.
"As the first Sharecare VERIFIED™ cruise line, Celebrity sets a
new industry standard for public health safety, which Forbes Travel
Guide is proud to promote and celebrate," said Filip Boyen, CEO of Forbes Travel Guide. "In
addition to health security, Forbes Travel Guide looks forward to
bringing its prestigious Star Rating program to cruise ships. Our
inaugural awards, slated for 2023, will help travelers choose the
world's best cruise experiences, just as our Five-Star system
highlights the world's most incredible hotels."
For guidance on all health and safety measures across the entire
Celebrity Cruises vacation experience, visit
https://www.celebritycruises.com/healthy-at-sea.
About Celebrity Cruises
Celebrity Cruises' iconic "X"
is the mark of a fleet of 14 award-winning ships redefining luxury
cruise travel with cool, contemporary design and accommodation;
dining, spa and entertainment experiences for modern tastes; and
culturally rich and diverse destination experiences, all
complemented by warm, personalized service. Celebrity has pioneered
many industry firsts at sea, including: the first use of solar
panels on a cruise ship; the first to eliminate use of plastic
water bottles; the first American female Captain of a cruise ship;
the first-ever all-female bridge and officer team sailing; the
first West African woman to work on the bridge of a cruise ship;
and one of the first legal same-sex weddings performed at sea.
Driven by wanderlust and a passion for opening the world, Celebrity
journeys to all seven continents, visiting nearly 300 destinations
in more than 70 countries. Celebrity Cruises is one of five cruise
brands operated by global cruise company Royal Caribbean Group.
(NYSE: RCL).
Celebrity Cruises' health and safety measures will evolve in
keeping with current public health standards. Guests are encouraged
to regularly check the guidance on all health and safety measures
across the entire Celebrity Cruises vacation experience at:
https://www.celebritycruises.com/healthy-at-sea.
About Sharecare
Sharecare is the leading
digital health company that helps people – no matter where they are
in their health journey – unify and manage all their health in one
place. Our comprehensive and data-driven virtual health platform is
designed to help people, providers, employers, health plans,
government organizations, and communities optimize individual and
population-wide well-being by driving positive behavior change.
Driven by our philosophy that we are all together better, at
Sharecare, we are committed to supporting each individual through
the lens of their personal health and making high-quality care more
accessible and affordable for everyone. To learn more, visit
www.sharecare.com.
About Forbes Travel Guide
Forbes Travel Guide is the
only independent, global rating system for luxury hotels,
restaurants and spas. Started as Mobil Travel Guide in 1958, the
company created the first Five-Star rating system in the United States. Today, Forbes Travel
Guide's incognito inspectors travel the world, evaluating
properties based on up to 900 rigorous, objective standards. Forbes
Travel Guide also supports the hospitality industry and other
service-oriented businesses such as luxury residential, healthcare
and private clubs with bespoke training solutions, evaluation
services and the creation of custom service standards. For more
information, please visit partner.forbestravelguide.com.
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