- Industry veterans Bob Carter,
Zack Hicks, Tracey Doi and Mike
Owens announce retirements
- New executive appointments designed to further company's
mobility transformation
PLANO,
Texas, June 6, 2022 /PRNewswire/ -- Toyota's
North American operations today announced executive leadership
changes designed to continue driving growth, fostering strong
dealer and customer relations, achieving carbon neutrality goals
and becoming the Mobility company of choice for consumers.
The following changes are effective June
20, 2022, unless otherwise noted.
Corporate Resources and Manufacturing: Changes include a
retirement and cascading backfills. In addition, Information
Systems Solutions and Technology is transitioned from Digital
Transformation and Mobility (DTM) to Corporate Resources, creating
structural changes and new positions.
- Tracey Doi, group vice
president and chief financial officer, TMNA, will retire effective
August 1.
- Tim Ingle, group vice
president, Enterprise Strategy, TMNA, will succeed Doi and is
promoted to group vice president and CFO, reporting to Chris Reynolds, executive vice president and
chief administrative officer, Corporate Resources, TMNA.
- Laura Pierce, vice
president, Revenue Management and Product Profitability, TMNA, will
succeed Ingle and is promoted to group vice president, Enterprise
Strategy, reporting to Ingle.
- Jason Reid, vice
president, Manufacturing Project Innovation Center (MPIC), TMNA,
will succeed Pierce as vice president, Revenue Management and
Product Profitability, reporting to Ingle.
- Natalie Wilkinson,
general manager, North American Production Center, Strategic
Business Management, TMNA, will succeed Reid and is promoted to
vice president, MPIC. Wilkinson will report to Stephen Brennan, group vice president, Vehicle
Production Engineering, TMNA.
- Sandra Phillips Rogers,
group vice president, chief legal officer, general counsel and
chief diversity officer, TMNA, is promoted to a newly created
position of senior vice president, corporate resources and general
counsel, TMNA. In this role, Phillips
Rogers will take on the added responsibilities of Corporate
Shared Services, Toyota de Mexico,
and continues leading the teams from Legal, Sustainability &
Regulatory Affairs, and Social Innovation. In addition,
Jacqueline Thomas, group vice
president and chief compliance officer, Compliance and Audit
Office, TMNA, will continue to report directly to Ted Ogawa, chief executive officer, TMNA, and
have a dotted-line responsibility to Phillips Rogers, who will continue to report to
Reynolds.
- Sean Suggs, group vice
president and chief social innovation officer, Social Innovation,
TMNA, takes on the new position of president, Toyota Battery
Manufacturing North Carolina (TBMNC). In this new role, Suggs will
be responsible for the operations of the company's future battery
plant in North Carolina. Suggs
will report to Norm Bafunno, senior
vice president, Unit Manufacturing and Engineering, TMNA.
- Tellis Bethel, vice
president, Voluntary Protection Products, Toyota Financial Services
(TFS), will succeed Suggs and is promoted to group vice president
and chief social innovation officer, Social Innovation, TMNA.
Bethel will report to Phillips
Rogers. A successor for Bethel will be named at a later
date.
- Chris Yang, vice
president, Business Development and Deputy General Counsel, TMNA,
is promoted to group vice president, Business Development, Deputy
General Counsel. In this dual-capped role, Yang will continue to
report to Phillips Rogers and
Reynolds.
Sales: Changes include a retirement and cascading
backfills.
- Bob Carter, executive
vice president, Sales, TMNA, and president, Toyota Motor Sales,
U.S.A. (TMS), will retire
June 30.
- Jack Hollis, senior vice
president, Automotive Operations, TMNA, will succeed Carter as
executive vice president, Sales, TMNA and president, TMS, reporting
to Ogawa.
- Andrew Gilleland, group
vice president and general manager, Lexus Division, TMNA, is
promoted to senior vice president, Automotive Operations,
succeeding Hollis. Gilleland will report to Hollis.
- Dejuan Ross, vice
president, Sales, Toyota Financial Services (TFS), is promoted to
group vice president and general manager, Lexus Division, TMNA,
reporting to Gilleland.
- Cooper Ericksen, group
vice president, Product Planning and Strategy, TMNA, is promoted to
senior vice president, Product, BEV and Mobility Planning and
Strategy. Ericksen will report to Hollis.
- Shawn Domeraki, general manager, Demand and Supply
Management, TMNA, is promoted to a new role as vice president,
Product and Mobility Planning, reporting to Ericksen.
Research & Development (R&D) and DTM:
Changes include retirement and cascading backfills. To streamline
functions and leverage greater synergies, as noted above,
Information Systems Solutions and Technology is transitioned to
Corporate Resources, which includes an expanded global role for
Cyber Security.
- Zack Hicks, chief
executive officer and president, Toyota Connected North America
(TCNA), executive vice president and chief digital officer, TMNA,
will retire effective July 22.
- Holly Walters, group vice
president and chief information officer, Information Systems, TMNA,
will report to Reynolds as a result of shifting Information Systems
Solutions and Technology to the Corporate Resources pillar.
- Josh Davis, group vice
president and chief cybersecurity officer, TMNA, and senior vice
president and chief information security officer, TCNA, adds
additional global responsibilities and is named group vice
president and chief cybersecurity officer, and senior advisor -
global enterprise security, TMC. Davis will continue to report to
Walters.
- Steve Basra, in his dual-capped role as group vice
president, Connected Technologies, TMNA, will report to
Shinichi Yasui, executive vice
president, R&D, TMNA. This change is a result of the Connected
Technologies function transitioning to R&D.
- Charan Lota, vice
president, executive chief engineer, Connected Technologies, TMNA,
is promoted to group vice president, Connected Technologies. Charan
will continue to report to Basra.
Toyota Connected North America (TCNA): Changes
include the retirement of Hicks, as noted above, and cascading
backfills.
- Steve Basra, in his dual-capped role will succeed Hicks
as CEO and president, TCNA, assuming the role of president and CEO,
TCNA. Basra will report to chairman of the Board of TCNA.
- Chris Yang, in his
dual-capped role, will add a new responsibility as executive vice
president and chief operating officer, TCNA. Yang will join the
Board of Directors, TCNA and report to the chairman of the Board,
TCNA.
- Yosuke Tsuruta, vice
president, Connected Technologies, TMNA, in his dual-capped role,
will add a new assignment as chief administrative officer, TCNA.
Tsuruta will join the Board of Directors, TCNA, and report to the
chairman of the Board, TCNA.
Product Support: Change includes expanded
responsibility.
- Kevin Austin, vice
president, Demand and Supply Management, TMNA, is promoted to group
vice president, Demand and Supply Management and Supply Chain
Transformation, TMNA, reflecting an expansion of responsibilities
to support the company's electrification initiatives. Austin will
continue to report to Keith
Robertson, group vice president, Supply Chain Management,
TMNA.
Toyota Motor Corporate (TMC) Executives/Overseas
Assignments
- Naoki Kojima, Treasurer,
TMNA, will return to Japan on a
new assignment, effective August
1.
- Masanao Watanabe,
Treasurer, Mazda Toyota Manufacturing U.S., is dual-capped and will
add Treasurer, TMNA to his responsibilities, succeeding Kojima.
Watanabe will report to Ogawa and will be based in Plano, Texas.
- Kurt Drake, joins the
company in a newly created role as vice president, Global
Compliance, TMC, reporting to Reynolds and will be based in
Plano, Texas.
Toyota Financial Services (TFS): Changes include
enhancing core capabilities, better leveraging shared services to
support Private Label business and global operations, and a
retirement.
- Cindy Wang, group vice
president, Accounting, Tax and Indirect Procurement Shared
Services, TFS, takes on a new role as group vice president, Global
Initiatives, TFS. Wang will continue to report to Scott Cooke, senior vice president and CFO,
TFS.
- Karen Ideno, group vice
president, Private Label Business, TFS, takes on a new role as
group vice president, ESG and Indirect Procurement Shared Services,
TFS. Ideno will now report to Cooke.
- James Schofield, vice
president, Finance, Treasury, Competitiveness, Mergers and
Acquisitions, TFS, is promoted to group vice president, Finance,
Treasury, Competitiveness, Mergers and Acquisitions. Schofield will
continue to report to Cooke.
- Mike Owens, group vice
president, chief risk officer, TFS, will retire effective
July 15.
- Kris Pritchard, rejoins
TFS as vice president, chief risk officer. Pritchard will report to
Mark Templin, president and chief
executive officer, TFS.
- Briana Nelson, general
manager, Lexus Eastern Area, TMNA,
will succeed Dejuan Ross, and is
promoted to vice president, Marketing, TFS. Nelson will report to
Alec Hagey, senior vice president
and chief operating officer, TFS.
"These changes are designed to support our transformation and
growth strategy, enhancing core capabilities to better support our
customers, dealers, private label business and global operations,"
said Mark Templin, CEO, TFS. "I'm
confident we have the right executive team in place. Each one
brings a sense of ownership, passion and expertise that will help
further deliver on our goals and results." At the same time, I want
to thank Mike Owens for his
contributions to TFS and wish him all the
best."
About Retiring
Executives
Bob Carter, executive vice
president, Sales, TMNA, and president of TMS
Carter, a 41-year Toyota veteran, began his career with the company
as a warranty processor. Since then, he has held a number of sales
and marketing positions with the company including senior vice
president of automotive operations for Toyota Motor Sales (TMS),
U.S.A. Inc., Toyota Logistics
Services, Toyota Motor Sales de Mexico, and Toyota de Puerto Rico. He also held the positions of
group vice president and general manager of both Toyota and Lexus
divisions at TMS.
Throughout his career, Carter has been recognized for many
industry honors, including Automotive News 2021 All-Star and most
recently, AIADA's 2022 Fritz Hitchcock Advocacy Achievement
Award.
"For over four decades, Bob has been an advocate for our dealers
and customers, providing insightful leadership and sound and
principled judgment in sales and marketing," said TMNA CEO
Ted Ogawa. Bob leaves a legacy of
many "firsts," including Toyota and Lexus leadership in key
segments, dealer satisfaction and profitability, and sales
leadership in North America, to
name a few. We are grateful for all of Bob's contributions and wish
him the best of luck in his retirement."
Zack Hicks, chief executive
officer and president, Toyota Connected North America (TCNA),
executive vice president and chief digital officer,
TMNA
Hicks joined Toyota in 1996 and served in a number of
leadership roles including, telematics planning manager, corporate
manager office of the CIO, vice president, Administration, Toyota
Motor Sales CIO, and TMNA CIO. As Toyota's first chief digital
officer, Hicks led the company's newly created Digital
Transformation & Mobility unit, leading shared mobility,
connectivity services, over-the-air upgrades and future business
opportunities.
As founder, CEO and president of TCNA, Toyota's AI and Machine
Learning, big data company, Hicks led the company's connected car
ecosystem and drove transformational change through cutting edge
technology, data and connectivity. Many of the innovations are
included in the new 21 Multimedia system. In addition, as founder
and chairman of Toyota Connected Europe, Hicks oversaw the
London-based startup, which
supports the growing adoption of new mobility businesses in
Europe with products and services
tailored to the unique needs of the market.
Hicks has also been recognized throughout the industry. In 2020
he was awarded Dallas CEO top 500, in 2021 Dallas CIO Leadership
Award, 2019 CIO hall of fame, and Dallas Business Journal named him
one of the "Most Admired CEOs of 2018 and the same year recognize
by academia with the 2018 AIS Leadership Excellence Award. He
also received Pepperdine's
"Distinguished Alumnus Award" along with Innovator of the Year
award from D-CEO magazine.
"Zack has been a transformational leader with invaluable
experience, expertise and creativity," said Ted Ogawa, CEO TMNA. "He has contributed
significantly to Toyota's success, including leading the
development of our new multimedia systems and unlocking the power
of data for Toyota. He also quickly solved digital needs for remote
work for our North American team members during the pandemic, and
ushered in a new generation of connected technologies that enhance
the customer experience."
Tracey Doi, group vice
president and chief financial officer, TMNA
Doi joined
Toyota in 2000 and served in many finance and accounting positions,
including vice president and corporate controller, and most
recently as group vice president and chief financial officer. As an
executive member of the North American Management Committee, Doi
set strategy and drove company initiatives to increase
competitiveness as a global industry leader. Doi has been honored
three times by Automotive News as one of the Top
100 Women in the automotive industry, recognized by D
CEO as the Outstanding CFO for large public companies and
one of the Top 500 most influential business leaders in
Dallas-Fort Worth. In addition, in
2021, she was the recipient of the Texas Women's Foundation's
"Maura Women Helping Women Award" and Leadership Education for
Asian Pacifics' 2020 Leadership Award.
"Tracey has been an innovative, inspirational and valued member
of Toyota's leadership team," said Chris
Reynolds, executive vice president, Corporate Resources,
TMNA. "Her unswerving dedication to our company and team members,
as well as her focus on financial fundamentals helped Toyota
maintain its competitiveness in North
America while ensuring a strong value proposition for our
customers. Her legacy also includes many talented team members who
have benefited from her mentorship and sponsorship."
Mike Owens, group vice
president and chief risk officer, TFS
Over the course of his 20 years with Toyota, Owens held a number of
leadership roles which helped to strengthen and expand the
company's risk management and analytical capabilities. His
experience in credit analysis, risk management, account management,
and business development across the auto, home mortgage,
commercial, and credit card lines of business were instrumental in
supporting the growth of Toyota Financial Services and Toyota
Financial Savings Bank (TFSB). His broad responsibilities have
included overseeing TFS' international affiliates in the Americas
Oceania region and serving as chairman of the board of directors
for TFSB. Earlier in his career at TFS, Owens oversaw the company's
dealer financing portfolio, managing lending relationships with its
largest dealer groups, and developing and implementing strategic
initiatives to increase dealer financing. Owens deployed
sophisticated risk management capabilities which will benefit TFS
in the years to come.
Photos and bios of executive, senior and group vice
presidents are available online at: Executive Bios
(toyota.com)
About Toyota Financial
Services
Toyota Financial Services (TFS) is the brand for finance and
related products for Toyota in the United
States, offering retail auto financing and leasing through
Toyota Motor Credit Corporation (TMCC) and Toyota Lease Trust. TFS
also offers vehicle and payment protection products through Toyota
Motor Insurance Services (TMIS). The company services Lexus dealers
and customers using the Lexus Financial Services brand.
As of March 31, 2022, TFS employed
approximately 3,700 team members nationwide, and had assets
totaling over $135 billion. It is
part of a worldwide network of comprehensive financial services
offered by Toyota Financial Services Corporation, a wholly-owned
subsidiary of Toyota Motor Corporation.
We announce material financial information using the investor
relations section of our website (www.toyotafinancial.com) and SEC
filings. We use these channels, press releases, and social media to
communicate about our company, our services and other issues. While
not all information we post on social media is of a material
nature, some information could be material. Therefore, we encourage
those interested in our company to review our messages on Twitter
at www.twitter.com/toyotafinancial and posts on Facebook at
www.facebook.com/toyotafinancial/.
About Toyota Motor North
America
Toyota (NYSE:TM) has been a part of the cultural fabric in
North America for more than 60
years, and is committed to advancing sustainable, next-generation
mobility through our Toyota and Lexus brands, plus our more than
1,800 dealerships.
Toyota directly employs more than 48,000 people in North America who have contributed to the
design, engineering, and assembly of nearly 43 million cars and
trucks at our 13 manufacturing plants. By 2025, Toyota's
14th plant in North
Carolina will begin to manufacture automotive batteries for
electrified vehicles. With more electrified vehicles on the
road than any other automaker, more than a quarter of the company's
2021 North American sales were electrified.
Through the Start Your Impossible campaign, Toyota highlights
the way it partners with community, civic, academic and
governmental organizations to address our society's most pressing
mobility challenges. We believe that when people are free to move,
anything is possible. For more information about Toyota, visit
www.ToyotaNewsroom.com.
About Toyota Connected,
Inc.
Based in Plano, Texas, Toyota
Connected North America (TCNA) was established in 2016 to drive
Toyota's global efforts for an intelligent mobile society. With big
data collected from vehicles and analyzed on a cloud platform,
Toyota Connected humanizes the driving experience by providing
customers secure, seamless and contextual services, elevating the
customer experience while benefitting dealers, distributors, and
partners. At the heart of TCNA is Toyota's belief in human-centered
mobility and a fundamental commitment to personal privacy.
Media Contact
Ed
Hellwig
edward.hellwig@toyota.com
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SOURCE Toyota Motor North America