- Up to 10-Year Trial Periods on Select 2023 Models Featuring
New Generation Toyota Audio Multimedia as well as the 2022 Toyota
- Emergency Assistance Can Dispatch Emergency Services to
- Enhanced Roadside Assistance Builds on Toyota's Commitment
to Safety and Customer Care
- Service Connect Provides Maintenance Reminders and Vehicle
Texas, Sept. 28, 2022 /PRNewswire/ -- Toyota
today announces additional peace of mind to assist when the
unexpected occurs. Safety Connect, a suite of available services
that help drivers stay secure while on the road, is now available
with an extended trial period to customers of select Toyota models.
The suite of available services includes 24-hour emergency
assistance, 24-hour enhanced roadside assistance, automatic
collision notification and stolen vehicle locator**.
"We are constantly looking at ways to offer our customers
enhanced driving experiences," said Steve Basra, group vice
president, Connected Technologies, Toyota Motor North America.
"With our new extended trial for Safety Connect and Service
Connect, a wide range of services enable Toyota owners to enjoy
more peace of mind when behind the wheel."
Toyota's Safety Connect suite of services includes:
- Emergency Assistance: The vehicle's Emergency Assistance
Button is designed to offer drivers a simple, 24-hour connection to
response center agents, who can request dispatch of necessary
emergency services directly to the vehicle's location in case of a
medical or other emergency on the road.
- Enhanced Roadside Assistance: The Emergency Assistance
button can connect drivers with 24-hour Roadside Assistance at no
additional cost to provide battery jumpstarts, emergency fuel
delivery, tire repair or replacement service and towing and
winching as necessary. In the event of an accidental lockout, users
can also use the Toyota app on their smartphones to receive
emergency lockout protection assistance.
- Automatic Collision Notification: Toyota's 24-hour
response center will automatically be notified in the event of an
airbag deployment or severe rear-end collision. The 24-hour
response center agent will attempt to speak with the vehicle's
occupants, then notify local emergency services to request dispatch
of emergency services to the vehicle's location.
- Stolen Vehicle Locator: If a vehicle is stolen, our
response center agents can assist authorities in locating the
vehicle using GPS technology immediately after filing a police
Toyota's Service Connect suite of features includes:
- Maintenance Reminder: Routine maintenance is key for a
vehicle to run at its best. With Service Connect, maintenance
reminders can be sent to owners via email, the Toyota app or
through the Toyota Owners' account.
- Vehicle Health Report: Important information about the
vehicle, such as recall and service campaigns, vehicle warnings and
alerts, maintenance information can easily be accessed via the
- Vehicle Maintenance Alert: Should an owner opt for this
service; vehicle alerts and maintenance alerts can be shared with a
preferred dealer. The dealer can then contact the customer when
maintenance is required.
Safety Connect and Service Connect are available to Toyota
owners through the Toyota app. Toyota app downloads are available
for iPhone® or Android™ smartphones. To download, please visit:
downloaded, owners can sign-in to register, access and manage
settings. Click here to learn more about Safety Connect. Click here
to learn more about Service Connect.
*The Safety Connect and Service Connect suite of services will
be available with up to a 10-year trial (4G Network dependent) for
owners of select 2023 Toyota vehicles equipped with the new
generation Toyota Audio Multimedia System. Vehicles include the
following Toyota models:
- 2023 bZ4X
- 2023 Corolla
- 2023 Corolla Hatchback
- 2023 Corolla Cross
- 2023 Crown
- 2023 GR Corolla
- 2023 Highlander
- 2023 RAV4
- 2023 Sequoia
- 2023 Tundra
- 2023 Venza
The 2022 Tundra also will receive extended trial periods for
Safety Connect and Service Connect at no extra cost.
Additional eligible models may be announced at a later date. The
Safety Connect and Service Connect trial periods begin on the
original date of purchase or lease of a new vehicle.
In addition to these enhancements, Insure Connect will
continue to be available to Toyota customers as a complimentary
connected service through the Toyota app. Insure Connect empowers
customers to leverage their own driving data to receive usage-based
insurance benefits providing safe driving tips and possible policy
*Safety Connect and Service Connect depend on certain factors
outside of Toyota's control in order to operate, including 4G
network availability, an operative telematics device, a cellular
connection and GPS signal. Without any one or more of these things,
the services may be limited or precluded, including access to the
response center and emergency support. Services vary by vehicle and
are subject to change at any time without notice.
Toyota (NYSE:TM) has been a part of the cultural fabric in
the U.S. and North America for
more than 60 years, and is committed to advancing sustainable,
next-generation mobility through our Toyota and Lexus brands, plus
our nearly 1,500 dealerships.
Toyota directly employs more than 39,000 people in the U.S.
who have contributed to the design, engineering, and assembly of
nearly 32 million cars and trucks at our nine manufacturing
plants. By 2025, Toyota's 10th plant in North Carolina will begin to manufacture
automotive batteries for electrified vehicles. Toyota has more
electrified vehicles on the road than any other automaker, with
electrified vehicles comprising more than a quarter of our 2021
North American sales.
To help inspire the next generation for a career in
STEM-based fields, including mobility, Toyota launched its virtual
education hub at www.TourToyota.com with an immersive experience
and chance to virtually visit many of our U.S. manufacturing
facilities. The hub also includes a series of free STEM-based
lessons and curriculum through Toyota USA Foundation partners, virtual field trips
and more. For more information about Toyota, visit
Senior Manager, Communications
Toyota Motor North America, Inc.
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SOURCE Toyota Connected North America