Health Net's Sophisticated Health Equity Model
of Care for Medi-Cal, Marketplace, Medicare and Commercial Members
Earns First-in-the-Nation Recognition for the Company
2022 /PRNewswire/ -- Health Net announced today that
it is one of nine healthcare organizations in the nation to receive
the first-ever Health Equity Accreditation Plus by the National
Committee for Quality Assurance (NCQA) for all lines of business
including Medi-Cal, Marketplace, Medicare and Commercial. This new,
advanced designation builds on NCQA's foundational Health Equity
Accreditation program. That program sets a robust framework for
improving health equity by helping organizations identify and close
According to NCQA, standards for the new Health Equity
Accreditation Plus designation include:
- Partnering with community-based organizations.
- Offering resources that support clinical and social needs.
- Collecting data on community social risk factors and patients'
- Making clear to members and patients how their data are used,
shared and protected.
"This accreditation by one of the most respected quality
organizations in the country is a testament to our team, our
partners, and most importantly, the living-out of our mission to
work tirelessly to improve the lives of those we serve," said
Brian Ternan, CEO of Health Net.
"The path to good health doesn't start and end at the door of the
hospital or a doctor's office. We will continue to build on the
work we've done to make our healthcare system more equitable for
Recognized Innovator in Closing
Health Equity Gaps
The new NCQA designation comes on the heels of the Institute for
Medicaid Innovation (IMI)'s recognition of Health Net for closing
health equity gaps during the pandemic. Earlier this year, IMI
hosted a webinar to examine and highlight initiatives that
addressed social determinants of health and health inequities
exacerbated during the COVID-19 pandemic.
Among them, Health Net had four programs that were showcased to
attendees: the company's COVID-19 Telehealth Capacity Support
Initiative, Martin Luther King Jr.
Community Hospital Street Medicine Program, Family Hui Initiative
and its Los Angeles Food Bank Pilot.
A History of Driving Health
Health Net understands that the needs of Medi-Cal members are as
diverse as the state itself. That's why the company has pioneered
innovative approaches to health equity for more than a decade.
We've built teams, models and innovative approaches that improve
access, deliver culturally centered care and reduce health
In fact, from 2011 to 2021, NCQA awarded Health Net its
"Multicultural Health Care Distinction" award for its
Commercial, Medicare and Medicaid lines of business. Health Net was
the first health plan to earn this award for all three lines of
Based on its health equity programs, interventions and grants to
community-based organizations, Health Net has documented key
findings and recommendations that drive health equity. The company
has highlighted insights in the recent report, "Getting to Care."
Stakeholders across the healthcare ecosystem can apply these
insights to help shrink care gaps and improve health outcomes for
Experience, Expertise &
Health Net is one of California's longest-serving and
most-experienced Medi-Cal partners. The company understands
the unique barriers that Medi-Cal members face, which is why Health
Net embraces and emphasizes culturally appropriate training and
care for its provider partners.
Health Net has also expanded beyond the traditional role of
providing access to quality healthcare services. The health plan
works to address all factors that impact health, such as funding
and partnering with local community-based organizations to address
food insecurity and homelessness.
Health Net has developed, implemented and evolved its
whole-person model over several years. Leveraging data
strategically, simplifying solutions and caring for patients in
channels they trust are the most critical factors to drive
improvements in quality care. Health Net has outlined these
observations and best practices in the report, "Innovating Within
Medi-Cal," housed on the company's Bridging The Divide website.
As part of this evolution, the company has eagerly contributed
to the development of the state's new groundbreaking CalAIM
program. Health Net has led in its implementation across its
statewide footprint. To help strengthen the system and drive
equity, Health Net's experts shared early lessons learned with key
stakeholders throughout the healthcare industry.
This deep experience, expertise and evolution has made a real
difference for Californians. Health Net has received a variety of
awards and accolades for driving health equity, implementing
culturally-centered care and delivering world class customer
service to support their members.
About Health Net
Founded in California more than
40 years ago, Health Net believes every person deserves a safety
net for their health, regardless of age, income, employment status
or current state of health. That's why we provide health coverage
for every stage of life and advance health equity with innovative
approaches to care. Today, Health Net's 2,600 employees and 90,000
network providers serve three million members throughout
California. We offer an array of
health plans, including Medi-Cal, Medicare and individual and
family plans. We offer these health plans and other services
through Health Net, LLC and its subsidiaries: Health Net of
California, Inc., Health Net Life
Insurance Company and Health Net Community Solutions, Inc. These
entities are wholly owned subsidiaries of Centene Corporation
(NYSE: CNC), a Fortune 25 company. For more information, visit
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SOURCE Centene / Health Net