Starting this May, US consumers will be able
to track orders directly through Alexa
SAN
FRANCISCO, May 4, 2023 /PRNewswire/ -- Today, Uber
Technologies, Inc. (NYSE: UBER) announced that consumers can now
use their Amazon Echo devices to track the status of Uber Eats
orders in the United States. This
new integration unlocks real-time, hands-free order tracking for
Echo users across the country.
"With order tracking on Alexa, managing
orders from Uber Eats has never been easier."
The Uber Eats integration with Alexa gives consumers timely
updates on critical points in the delivery process—starting when an
order is being prepared through to when the driver is arriving, and
when the order is delivered. Consumers can set how to receive
updates. Alexa can announce when there's a status change to their
order from one or all of their household devices or they can choose
to receive an Alexa notification instead—the light on their Echo
device will change to yellow, and consumers can ask, "Alexa, what's
my notification?"
"With order tracking on Alexa, managing orders from Uber Eats
has never been easier—whether a favorite dessert or Friday
night pizza heading to consumers' doorsteps," said Ethan Hollinshead, Lead Product Manager at Uber.
"We know that consumers are busier than ever before and we are
excited to launch our integration with Alexa that unlocks new ways
to simplify the experience to help consumers to get anything,
from anywhere—which is always our priority."
"Simple ambient experiences let customers be more present with
family and friends—they don't need to be distracted by checking for
delivery updates on their mobile apps," said Mark Yoshitake, GM and Director of Alexa Skills.
"Now, customers can settle in for their favorite movie and trust
Alexa to let them know when their driver is approaching with their
order, or update them if there is a material change to the
estimated delivery time. It's yet another example of how Alexa is
helping make customers' lives easier."
Uber Eats order tracking on Alexa is available on Echo devices
in the United States. Amazon is
Uber's third partner in the voice-activated space, after announcing
partnerships with Google Assistant and Apple's Siri for voice
ordering integrations within the last year.
To get started, go to the Voice Assistant settings in the Uber
Eats app and turn on the "Track with Alexa" button. Then, after
checkout, tap the Alexa.
*Not literally anything. Item availability varies by
market.
About Uber Eats
Uber Eats is an on-demand app and website that helps bring
millions of people around the world the things they want, at the
tap of a button. We partner with over 890,000 restaurants and
merchants in more than 11,000 cities across six continents. From
specialty local favorites to national brand names, groceries to
household essentials and more, Uber Eats has what you want when you
want it.
Contact
press@Uber.com
View original content to download
multimedia:https://www.prnewswire.com/news-releases/uber-eats-works-with-amazon-to-bring-alexa-order-tracking-to-us-consumers-301815973.html
SOURCE Uber