- Uber signs a multi-year global deal with PayPal, deepening
PayPal's role as a critical strategic partner as Uber continues to
expand and scale in markets worldwide.
- This deal expands their areas of partnership to include
additional processing through PayPal Braintree, alternative
domestic debit network routing across a range of geographies,
instant driver and courier payouts to PayPal and Venmo, and custom
support for new lines of business.
JOSE, Calif., and SAN
FRANCISCO, Sept. 12, 2023 /PRNewswire/ -- PayPal
Holdings, Inc. (NASDAQ: PYPL) and Uber Technologies, Inc. (NYSE:
UBER), today announced an extension of their multi-year
relationship, furthering PayPal's role as a key operational partner
in Uber's continued growth in both its core and new lines of
business in markets all over the world.
As part of the agreement, PayPal and Uber will continue to build
upon their substantive relationship for global card processing
powered by PayPal Braintree. In addition to conventional card
processing, Uber will leverage the PayPal Braintree platform to
expand its use of domestic debit network routing in several
markets, including in the U.S. Uber will also leverage PayPal
value-added services including PayPal Payouts and several others
that support in creating seamless, high-performance payments
experiences for Uber's customers.
"Payments are central to Uber's magical experience. When a
spender opens their app, they expect it to work seamlessly from
anywhere worldwide, and drivers and couriers increasingly want
to be paid instantly," said Karl
Hebert, Vice President of Payments, Risk, and Identity at
Uber. "It's a very complex marketplace. As such, we need partners
that can match our speed, growth, and high bar for performance and
solve hard problems like domestic debit routing at scale in
multiple markets without missing a beat. Our partnership
with PayPal has seen us grow to a massive scale, working together
to tackle many payments challenges side by side. Our extended
partnership sets us up to work strategically to support Uber's
next phase of exceptional growth. PayPal was the clear partner to
take this ride with."
In addition to the expanded use of payment processing and
alternative debit network routing included in the new agreement,
Uber will also:
- Extend its use of payouts with the PayPal Hyperwallet solution,
so drivers and couriers will have the option to access their funds
instantly through PayPal and Venmo*.
- Launch combined incentives including UberOne in a broad
Consumer Rewards program to provide Uber customers with savings
when they pay with the PayPal wallet or Venmo at checkout.
- Leverage the PayPal Chargehound solution to understand how
automation can help resolve chargebacks and more quickly produce
immediate cost savings.
- Partner with PayPal on 3DS for advanced customer authentication
using Network Tokens, Smart Retries, and Account Updater services
for further authorization rate optimization and a more seamless
"PayPal and Uber's robust partnership over the years began with
Uber's integration of PayPal within their wallet – a payment method
that provides a level of security for their customers and is a key
competitive differentiator in many markets," said Kurt Campisano, Senior Vice President of Global
and Strategic Accounts at PayPal. "With PayPal as a checkout
option, the extension of processing services and the addition of
our payout and dispute resolution tools, Uber is pulling on all of
the levers they need to deliver a superior experience for their
drivers and riders and to propel them into the future of
Uber and PayPal have worked together since 2012 to make payments
seamless and secure for both riders and drivers. Throughout this
time, Uber's use of PayPal's vast portfolio of products and
services has been a key contributor to driving high authorization
rates and more successful transactions.
The PayPal Braintree platform has been a focal point of the
relationship, processing Uber's payments in nearly 200 countries
and 50 currencies, enabling Uber to scale globally with limited
You can learn more about the PayPal Braintree platform
here and PayPal's full suite of enterprise solutions here.
Footnote: * Venmo is only available in the U.S.
PayPal has remained at the
forefront of the digital payment revolution for more than 20 years.
By leveraging technology to make financial services and commerce
more convenient, affordable, and secure, the PayPal
platform is empowering hundreds of millions of consumers and
merchants in more than 200 markets to join and thrive in the global
economy. For more information, visit
Uber's mission is to create opportunity
through movement. We started in 2010 to solve a simple problem: how
do you get access to a ride at the touch of a button? More than 42
billion trips later, we're building products to get people closer
to where they want to be. By changing how people, food, and things
move through cities, Uber is a platform that opens up the world to
SOURCE PayPal Holdings, Inc.