CPPGroup Plc Business Update
19 Maio 2020 - 7:10AM
RNS Non-Regulatory
TIDMCPP
CPPGroup Plc
19 May 2020
19 May 2020
CPPGroup Plc
Business Update
CPP WINS CLAIMS HANDLING CONTRACT WITH RAC
CPPGroup Plc (CPP or the Group) has won a contract to provide a
bespoke claims handling service to the UK's longest-serving
motoring organisation, the RAC. This follows a competitive market
tender exercise conducted by RAC.
CPP will handle all claims for Key Replace, a supplementary
benefit to the RAC's breakdown policies that covers keys that are
lost, broken, stolen, or locked inside a vehicle. There are more
than 200,000 Key Replace customers.
CPP already provides key assistance services to around 600,000
UK customers. It will now provide a white-labelled service and 24-7
support to Key Replace customers from its operational centre in
York.
Claims will be fulfilled by CPP's UK-wide, 24-hour network of
fully qualified and accredited locksmiths. The deal also provides
RAC with access to a bespoke suite of management information tools
from CPP.
Jason Walsh, Chief Executive of CPP Group, said:
"To win the business of a major household name like the RAC
speaks volumes for the headway we are making in our new UK
business.
"Our history is obviously rooted in the UK, so it's important we
build on our understanding of the market and re-establish our
foothold here.
"We're delighted by the progress the UK business is making by
developing new relationships and adding overall value to the
Group."
Andy Baker, Managing Director, Consumer Roadside, at the RAC
commented:
"Much like the RAC, CPP Group UK places a high importance on
providing exceptional value and service to customers.
"Our Key Replace product is a valued benefit for our members and
we're looking forward to working with CPP to give our members a
seamless customer experience in their time of need."
Michael Whitfield, Managing Director of CPP's UK division,
commented:
"We are delighted to be working with the RAC and both businesses
have worked hard to ensure a smooth operational transition.
"CPP's background in claims handling and our extensive
experience and investment in the key assistance sector makes this a
well-suited partnership.
"We are proud to be working closely with the RAC and look
forward to providing outstanding support to its members."
Enquiries:
CPPGroup Plc
John Brenan, Head of Communications
Email: john.brenan@cpp.co.uk
Tel: +44 (0)7764 378589
About CPP:
CPP Group is a partner focused, global product and services
company, specialising in the financial services and insurance
markets. We use our local knowledge from 12 country markets within
Asia, Europe and Central America to provide our business partners
with technology-led product, marketing and distribution expertise
that deliver commercial benefits and bring meaningful solutions to
over 10 million end customers worldwide.
CPP's diverse range of insurance and assistance products can be
designed to suit the bespoke needs of our business partners through
providing their customers with peace of mind by reducing the
stresses of everyday life, ranging from protection of mobile
phones, payment cards and household belongings to keeping travel
plans moving and the monitoring of compromised personal data.
For more information on CPP visit
https://international.cppgroup.com
REGISTERED OFFICE
CPPGroup Plc
6 East Parade
Leeds
LS1 2AD
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END
NRAGZGMKGLKGGZM
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May 19, 2020 06:10 ET (10:10 GMT)
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