ECM solution bridges existing systems to accelerate information delivery, increase accuracy and expand decisioning time for ARP customers CLEVELAND, Oct. 10 /PRNewswire/ -- Hyland Software, Inc. announced today that KeyBank has selected its OnBase(R) solution to more efficiently manage ARP operations. The solution automatically updates and synchronizes data between the bank's existing CheckFree ARP/SMS(TM) system from CheckFree Corporation (NASDAQ:CKFR) and Mobius ViewDirect TCM Repository. Hyland is the developer of the OnBase enterprise content management (ECM) software suite. Clients using Key's ARP and Positive Pay services directly benefit from this solution since it allows them more time to make a positive or negative pay decision, presents them with only true exceptions to decision and provides the ability to more readily view images of items listed on their ARP reports. Customer service is further enhanced as ARP statements are created and delivered more quickly, and with a higher level of accuracy. Clients also benefit from the transactional content processing capabilities of the OnBase solution as KeyBank can more efficiently address assumed fraudulent items and support account-specific requirements. "The OnBase solution has exceeded our expectations," said Jim Criniti, vice president, payment deposit services with KeyBank. "It supports our ongoing goals of improving service levels, increasing productivity, enhancing our product offering and providing premier ARP and Positive Pay Services to our corporate clients." "The strategic relationship between Hyland and CheckFree has created an integrated risk management and fraud prevention solution, leveraging market- leading positive pay, imaging, workflow and reconciliation capabilities," said Jason King, financial services industry manager at Hyland. "As a result, financial institutions, such as KeyBank, are able to acquire new business, protect current business, improve margins and rapidly gain competitive advantage in the areas of quality, time, service levels and unit costs." "Increasing efficiency, quality and revenue is a mantra for banks," said Maggie Scarborough, research manager, Corporate Banking Practice at Financial Insights, an IDC Company. "KeyBank does all three: reduces resources and gets processing information to clients sooner, improves quality by linking processes and differentiates the bank -- a great way to retain and generate revenues." "The addition of Hyland's OnBase software platform adds incremental value to a bank's deployment of the CheckFree ARP/SMS solution by incorporating strong workflow automation that leverages ongoing investments in check image capture for treasury management clients," said Denny Oswalt, senior vice president, Global Banking for CheckFree Software. "We look forward to extending the combined CheckFree-Hyland solution to other financial institutions as we strengthen our relationship." About KeyCorp Cleveland-based KeyCorp (NYSE:KEY) is one of the nation's largest bank- based financial services companies, with assets of approximately $91 billion. Key companies provide investment management, retail and commercial banking, consumer finance, and investment banking products and services to individuals and companies throughout the United States and, for certain businesses, internationally. Visit http://www.key.com/ for more information. About CheckFree ( http://www.checkfreecorp.com/ ) Founded in 1981, CheckFree Corporation (NASDAQ:CKFR) provides financial electronic commerce services and products to organizations around the world. CheckFree Electronic Commerce solutions enable thousands of financial services providers and billers to offer their customers the convenience of receiving and paying their household bills online or in person through retail outlets. CheckFree Investment Services provides a broad range of investment management solutions and outsourced services to thousands of financial services organizations, which manage more than $1 trillion in assets. CheckFree Software develops, markets and supports software applications that are used by financial institutions to process more than two thirds of the 12 billion Automated Clearing House transactions in the United States. The division also provides operational risk management, financial messaging, corporate actions, and regulatory compliance software to more than 1,500 organizations across the globe. About Hyland Software, Inc. Hyland Software, Inc., established in 1991, is a leading provider of rapidly deployable enterprise content management software. Hyland develops OnBase, enterprise-class software that combines integrated document management, business process management and records management in a single application. OnBase allows organizations to manage digital content, including scanned paper documents, faxes, print streams, application files, electronic forms, web content, multi-media files, and emails. OnBase is used by businesses and government agencies to automate business processes, reduce the time and cost of performing important business functions, improve organizational efficiency and address the need for regulatory compliance through the management, control and sharing of digital content with employees, business partners, customers and other constituencies. Visit http://www.onbase.com/ for more information. Contacts: Alven Weil Hyland Software, Inc. (440) 788-5887 Laura Mimura KeyBank (216) 689-3786 Judy DeRango Wicks CheckFree Corporation (678) 375-1595 Available Topic Expert(s): For information on the listed expert(s), click appropriate link. Jason King http://profnet.prnewswire.com/ud_public.jsp?userid=507545 Brenda Kirk http://profnet.prnewswire.com/ud_public.jsp?userid=507910 DATASOURCE: Hyland Software, Inc. CONTACT: Alven Weil of Hyland Software, Inc., +1-440-788-5887, or ; or Laura Mimura of KeyBank, +1-216-689-3786, or ; or Judy DeRango Wicks of CheckFree Corporation, +1-678-375-1595, or Web site: http://www.onbase.com/ http://www.key.com/ http://www.checkfreecorp.com/

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