CKFR Checkfree Corp (MM)

Digital Insight and CheckFree Lead American Bankers Association Seminar on Changing Profitability Drivers in Banking Market Leaders and Top Industry Association Share Expertise and Insights on Leveraging the Online Channel to Grow and Retain Customer Relationships CALABASAS, Calif. and NORCROSS, Ga., Dec. 9 /PRNewswire-FirstCall/ -- Digital Insight Corp. (NASDAQ:DGIN) (http://www.digitalinsight.com/), the leading online banking provider, and CheckFree Corporation (NASDAQ:CKFR) (http://www.checkfree.com/), a leading provider of financial electronic commerce services and products, led a December American Bankers Association (ABA) Telephone/Webcast briefing on leveraging the online channel to grow and retain customer relationships entitled, "Leveraging Your Online Channel: The Changing Profitability Drivers in Banking." More than 170 senior bank managers participated in the briefing that encouraged banks to embrace today's market challenges as opportunities to grow share of wallet. Experts from Digital Insight and CheckFree, along with mutual client Thrivent Financial Bank, explained the key factors driving profitability and offered actionable solutions on understanding the role of electronic billing and payment in retaining customers. "Today's market is a battle for deposit share. Electronic billing and payment is the critical weapon to combat churn and protect and grow valuable customer relationships," said Katherine Jansen, senior vice president of corporate strategy for Digital Insight, the exclusively endorsed ABA vendor for Internet banking, cash management, online lending and web development. Research firm Celent reports that the median annual customer attrition rate for banks in the United States is 14 percent with the spread ranging from 12 percent to 30 percent. This statistic, Celent explains, means that while banks are trying to grow their assets, they are replacing just as many customers simultaneously. "The online channel is an effective tool, but its effectiveness is contingent on how banks leverage it to drive adoption and usage by their customers," added Jeff Weikert, vice president and channel executive of the CSP Client Development Organization, Electronic Commerce Division, for CheckFree Corporation. "A high-quality and easy customer experience is key to fueling greater usage and ultimately customer retention." The ABA Telephone/Webcast briefing was delivered through the ABA Marketing Network, an affiliate of the ABA. The ABA Marketing Network is the financial services industry's leading provider of marketing education and information, professional growth opportunities and networking resources. Bankers unable to participate in the Telephone/Webcast briefing can still get access to the information by ordering an audio tape and participant kit through the ABA at https://www.krm.com/regonline/abovcregs.nsf/abo8943-0 About CheckFree (http://www.checkfreecorp.com/) Founded in 1981, CheckFree Corporation (NASDAQ:CKFR) provides financial electronic commerce services and products to organizations around the world. CheckFree Electronic Commerce solutions enable thousands of financial services providers and billers to offer their customers the convenience of receiving and paying their household bills online or in person through retail outlets. CheckFree Investment Services provides a broad range of investment management solutions and outsourced services to thousands of financial services organizations, which manage more than $1 trillion in assets. CheckFree Software develops, markets and supports software applications that are used by financial institutions to process more than two-thirds of the 10 billion Automated Clearing House transactions in the United States. The division also provides reconciliation, financial messaging, compliance and electronic billing and statement software to hundreds of organizations across the globe. About Digital Insight Digital Insight(R) Corporation is the leading online banking provider for financial institutions. Through its comprehensive portfolio of Internet-based financial products and services built upon the company's unique architecture, Digital Insight enables banks and credit unions to become the trusted transaction hub for their retail and commercial customers. Digital Insight offers consumer and business Internet banking, online lending, electronic bill payment and presentment, check imaging, account-to-account transfers, website development and hosting and marketing programs designed to help increase online banking end user growth and more. Each Digital Insight product and service reinforces the strength of its financial institution clients. Safe Harbor Statement under the Private Litigation Reform Act of 1995 This release contains forward-looking statements within the meaning of the Private Securities Litigation Reform Act of 1995. Such statements are based on management's current expectations. Because of various risks and uncertainties, actual strategies and results in future periods may differ materially from those currently expected. Additional discussion of factors affecting these forward looking statements is contained in Digital Insight's most recent filings with the Securities and Exchange Commission. CONTACT: Corporate Communications, Jane Schachtel, Director of Marketing, +1-888-344-4674, ext. 86069, or Investor Relations, Erik Randerson, +1-888-344-4674, ext. 86615, both of Digital Insight; or Ernie Buday of The Ledlie Group, +1-404-266-8833, , for Digital Insight; or Judy Derango Wicks of CheckFree Corporation, +1-678-375-1595, Web site: http://www.checkfreecorp.com/ Web site: http://www.digitalinsight.com/

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