Five9 Client Positec to Speak on Developing Super Agents for the Multichannel Cloud Contact Center at IQPC Call Center Week
09 Junho 2014 - 9:00AM
Five9, Inc. (Nasdaq:FIVN), a pioneer and leading provider of cloud
contact center software, will be exhibiting at IQPC Call Center
Week, June 11-13, 2014 in Las Vegas. Rhonda Tate, vice president of
direct response at Five9 customer Positec, a leading manufacturer
of power tools, will lead a session focused on the importance of
developing and managing "super agents" to align with multichannel
customer care strategies.
TWEET THIS: Join @Five9 at #CallCenterWeek for #multichannel and
super agents discussion with @Positec on 6/11 @ 4:45 PDT #vegas
Additionally, Five9 will host demonstrations of the multichannel
and social customer care features of the Five9 cloud contact center
solution at booth #116. The presentations will take place during
the show expo hall hours; attendees who participate in a
presentation will receive a Bobble filtered water bottle.
Who: |
Rhonda Tate, vice president of direct
response, Positec |
|
|
What: |
The Super Agent: The New Face of Multichannel
Interactions |
|
|
When: |
Wednesday June 11, 2014; 4:45 p.m. PDT |
|
|
Where: |
Mandalay Bay Resort and Casino, Las Vegas,
Nevada |
About Five9
Five9 is a leading provider of cloud contact center software,
bringing the power of the cloud to thousands of customers and
facilitating more than three billion customer interactions
annually. Since 2001, Five9 has led the cloud revolution in contact
centers, helping organizations of every size transition from
premise-based software to the cloud. With its extensive expertise,
technology, and ecosystem of partners, Five9 helps businesses take
advantage of secure, reliable, scalable cloud contact center
software to create exceptional customer experiences, increase agent
productivity and deliver tangible business results. For more
information visit www.five9.com. All product and company names
mentioned are the property of their respective owners.
CONTACT: Analyst & Media Contact:
Julie Huang
Five9 Inc.
925-285-9126
Julie.Huang@five9.com
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