Five9 Presents Live Webcast on Effective Strategies for Doing Business With the Connected Consumer
02 Julho 2014 - 9:00AM
In conjunction with CRMXchange, Five9, Inc. (Nasdaq:FIVN), a
leading provider of cloud contact center software, will host a live
webcast on July 10, 2014 at 1:00 p.m. EDT on strategies for
businesses to better sell to, and provide service for today's
connected consumer. The hour-long webcast will be presented by
Richard Dumas, director of product and solutions marketing at Five9
and Sarah Stealey Reed, contact center analyst.
TWEET THIS: .@Five9 & @stealeyreed host webcast on 7/10 @
1:00 ET, "Fix 8 Things Preventing Customers From Doing Business
with You" #multichannel #cloud
As highlighted by a recent ICMI survey sponsored by Five9,
businesses realize the importance of engaging with consumers on
their channel of choice. Today's connected consumers expect to not
only communicate with brands via the phone, but also through
social, mobile, email, chat and self-service channels. However,
multichannel complexity has presented brands with a variety of new
obstacles. The webinar will examine some of the biggest challenges
and offer solutions to increase sales, boost retention and improve
customer satisfaction across all channels.
Who: |
Sarah Stealey Reed, contact center
analyst |
|
Richard Dumas, director of product and
solutions marketing, Five9 |
|
|
What: |
Fix 8 Things Preventing Connected Customers
From Doing Business with You |
|
|
When: |
Thursday July 10, 2014; 1:00 p.m. EDT |
|
|
Where: |
Register online |
About Five9
Five9 is a leading provider of cloud contact center software,
bringing the power of the cloud to thousands of customers and
facilitating more than three billion customer interactions
annually. Since 2001, Five9 has led the cloud revolution in contact
centers, delivering software to help organizations of every size
transition from premise-based software to the cloud. With its
extensive expertise, technology, and ecosystem of partners, Five9
delivers secure, reliable, scalable cloud contact center software
to help businesses create exceptional customer experiences,
increase agent productivity and deliver tangible results. For more
information visit www.five9.com.
CONTACT: Analyst & Media Contacts:
Julie Huang
Five9, Inc.
925-285-9126
Julie.Huang@five9.com
Katie Halloran
SHIFT Communications
415-591-8459
Five9PR@shiftcomm.com
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