Five9 to Host and Keynote at Contact Center Industry Events
09 Dezembro 2014 - 11:10AM
Business Wire
Five9 to Present at NECCF, Customer Experience
Networking Event, and Great Management Strategies Networking
Event
Five9, Inc. (NASDAQ:FIVN), a leading provider of cloud contact
center software, will host and present at a number of events
throughout December to share best practices and strategies for
contact center professionals.
TWEET THIS: .@Five9 hosts 3 events in Dec. Offering #CCTR best
practices and customer testimonials. #CustServ
http://bit.ly/1yI8IVs
North East
Contact Center Forum (NECCF)
Who: Matt Zemon, president and CEO, American Support What: 10 Ways
to Better Serve Customers in 2015 When: Tuesday, December 9, 2014;
11:00 AM – 12:00 PM ET Where:
Henderson House, Weston, MA
Five9 Lunch and
Learn, Massachusetts
Who: Bruce Belfiore, CEO, Benchmark Portal Nancy Robitaille,
corporate director of commercial operations, Olympus What:
Benchmarking Best Practices Customer Case Study, Optimizing Your
Contact Center When: Friday, December 12, 2014; 11:30 AM – 2:30 PM
ET Where: Bentley University, Waltham, MA
Laguna Beach
Networking Event: Cocktails and Customer Experience
Who: John Kariotis, president of the OCRM division, Amberleaf
Partners Andy Sturm, executive vice president loan servicing,
Gateway One Lending & Finance What: Best Practices in Customer
Engagement, Improving Agent Efficiency When: Thursday, December 18,
2014; 4:00 PM – 7:00 PM PT Where: Pacific Edge Hotel, Laguna Beach,
CA
About Five9
Five9 is a leading provider of cloud contact center software,
bringing the power of the cloud to thousands of customers and
facilitating more than three billion customer interactions
annually. Since 2001, Five9 has led the cloud revolution in contact
centers, delivering software to help organizations of every size
transition from premise-based software to the cloud. With its
extensive expertise, technology, and ecosystem of partners, Five9
delivers secure, reliable, scalable cloud contact center software
to help businesses create exceptional customer experiences,
increase agent productivity and deliver tangible results. For more
information visit www.five9.com.
Five9, Inc.Meghan Hammitt,
925-364-9162Meghan.Hammitt@Five9.comorSHIFT CommunicationsKatie Halloran,
415-591-8459Five9PR@shiftcomm.com
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