Leading Solar Company Selects Five9, Moves More Than 300 Contact Center Seats to the Cloud
10 Fevereiro 2015 - 11:10AM
Business Wire
Multi-Billion Dollar Solar Company Uses Five9
to Efficiently Engage with Installers, Dealers and Customers
Five9, Inc. (NASDAQ:FIVN), a leading provider of cloud contact
center software, today announced that an industry-leading solar
panel manufacturer has selected Five9 to power its contact
center.
“We are seeing tremendous growth in the solar market – from
manufacturers, to installers, to marketers – and it’s driving
demand for Five9. For solar companies, the value and flexibility of
Five9 can make a significant and positive impact on their business,
whether they are engaging with installers or going direct to the
consumer.”
– Mike Burkland, president and CEO, Five9
TWEET THIS: Leading #solar company selects #Cloud
#contactcenter solution @Five9 to improve contact center
efficiency
Key reasons solar companies select Five9 include:
- Increasing sales through solar
installers – With thousands of solar installers
distributed across the US, solar manufacturers depend on their
ability to efficiently service and support a thriving distribution
channel. Five9 cloud contact center software can help manage and
nurture those relationships.
- Developing and managing
relationships with utilities, businesses, homebuilders and
government prospects – Five9 makes it possible to effectively
nurture and route new leads to the right account representative,
and then service and support those accounts on an ongoing
basis.
- Establishing a direct to consumer
marketing operation quickly – For solar companies that want to
sell directly to consumers, it is easy to set up an efficient
outbound contact center operation to handle inbound responses to
marketing campaigns.
To learn more about Five9 click here.
About Five9
Five9 is a leading provider of cloud contact center software,
bringing the power of the cloud to thousands of customers and
facilitating more than three billion customer interactions
annually. Since 2001, Five9 has led the cloud revolution in contact
centers, delivering software to help organizations of every size
transition from premise-based software to the cloud. With its
extensive expertise, technology, and ecosystem of partners, Five9
delivers secure, reliable, scalable cloud contact center software
to help businesses create exceptional customer experiences,
increase agent productivity and deliver tangible results. For more
information visit www.five9.com.
All product and company names mentioned are the property of
their respective owners.
Analyst & Media Contacts:Five9Meghan Hammitt,
925-364-9162Meghan.Hammitt@Five9.comorSHIFT
CommunicationsKatie Halloran,
415-591-8459Five9PR@shiftcomm.com
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