Five9 & Netrix Team-up to Deliver Cloud PBX/UC Solutions from Cisco & Microsoft Integrated to Five9 Cloud Contact Center Soft...
30 Março 2015 - 9:00AM
Business Wire
Strategic Initiative Allows Businesses of All
Sizes to Deploy an Enterprise Class End-to-End Solution for PBX/UC
and Contact Center Applications, All in the Cloud
Five9, Inc. (NASDAQ:FIVN), a leading provider of cloud contact
center software and Netrix, LLC, a leading provider of cloud
unified communications, today announced a strategic relationship
providing “best-of-breed” enterprise class cloud solutions for
contact center and PBX/UC.
This powerful integration provides enterprises with a complete
cloud communications platform across the enterprise, resulting in a
seamless experience for employees, agents, and customers.
TWEET THIS: #Five9 and @Netrix_LLC deliver Cloud #PBX/UC
from @Cisco and @Microsoft Integrated to @Five9 #Cloud #CCTR
Software http://bit.ly/1N9vyLx
The Netrix cloud unified communications offering is a hosted
network-based VoIP solution that relieves the considerable cost and
management of on-premise PBX equipment, with performance enhanced
by the Netrix VoIP platform. Netrix utilizes leading Cisco and
Microsoft Lync UC technologies with deep technical expertise and
unparalleled customer service to provide solutions that increase
user productivity, reduce business expenses, and provide for secure
and reliable communications.
Five9 provides the cloud software to enable contact centers of
every size to create powerful customer connections. Five9
multichannel contact center applications enable agents to move
seamlessly between social media, mobile care, live chat, email and
voice calls. With the power of the cloud, Five9 customers are able
to create exceptional customer experiences, increase agent
productivity and deliver tangible business results.
“As part of our growth strategy we continue to expand our
eco-system of strategic partners. This partnership with Netrix
enables our customers to deploy an end-to-end cloud solution
spanning contact center and PBX/UC, leveraging proven best-in-class
solutions from Cisco and Microsoft”
- Mike Burkland, president and CEO,
Five9
“We’re excited to partner with Five9 as we focus our
combined energies serving a broad range of customers nationally and
internationally. Five9 is the industry leader in cloud contact
center solutions. The combination of Five9, Netrix, and our
industry-leading PBX/UC solutions built on Cisco and Microsoft
offers our clients a full cloud-based communications solution that
helps them to connect, communicate and collaborate seamlessly.
- James Carroll, Partner, Netrix LLC
To learn more about how Five9, click here.
To learn more about Five9 partners, click here.
To learn more about the Five9 Cloud Alliance Partner Program,
click here.
About Five9
Five9 is a leading provider of cloud contact center software,
bringing the power of the cloud to thousands of customers and
facilitating more than three billion customer interactions
annually. Since 2001, Five9 has led the cloud revolution in contact
centers, helping organizations of every size transition from
premise-based solutions to the cloud. Five9 provides businesses
secure, reliable, scalable cloud contact center software to create
exceptional customer experiences, increase agent productivity and
deliver tangible business results. For more information visit
www.five9.com.
All product and company names mentioned are the
property of their respective owners.
Analyst & Media:Five9Meghan Hammitt,
925-364-9162Meghan.Hammitt@Five9.comorSHIFT CommunicationsKatie Halloran,
415-591-8459Five9PR@shiftcomm.com
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