Five9 Named 2015 Stratus Award Finalist for Software-as-a-Service
27 Julho 2015 - 9:10AM
Business Wire
Business Intelligence Group Recognizes Five9
Freedom Release as Innovative Cloud Offering
Five9 (NASDAQ:FIVN), a leading provider of cloud contact center
software, today announced that the Freedom Release of its flagship
software solution has been named a 2015 Stratus Awards Finalist.
The Stratus Awards recognize those companies innovating in the
cloud and providing offerings that are truly differentiated in the
market.
“Many contact centers today have cobbled together on-premise
solutions that are ineffective and time-constraining, negatively
impacting customer satisfaction,” said Liz Osborn, Vice President
of Product and Solution Marketing, Five9. “With the Five9 Freedom
Release we’ve solved these problems by simplifying the tools agents
use to provide a better customer experience. We are thrilled to
have been recognized by the Business Intelligence Group as a leader
in providing companies with innovative cloud solutions, and look
forward to continuing to empower companies to focus on what they do
best – running their businesses.”
Five9 launched Freedom, its latest cloud software release that
offers a completely redesigned agent desktop application, in May
2015. The interface offers a fresh experience for Five9 users and
is designed to dramatically improve agent productivity,
effectiveness and satisfaction, directly impacting the customer
experience and the company’s bottom line.
“There were many great submissions for the 2015 Stratus Awards
and we are pleased to share that Five9 is a Finalist," said Russ
Fordyce, Managing Director, Business Intelligence Group.
"It is clear that the performance and innovation of
Five9 has helped to accelerate the adoption of cloud technology in
the ever changing contact center industry. Congratulations to the
entire team."
Sponsored by the Business Intelligence Group, each nomination is
scored using a proprietary statistical methodology and evaluated by
more than 20 practicing experts across the globe.
Additional Information
Learn more about the Freedom Release, the latest in agent
focused cloud contact center software from Five9.
Talk with us @Five9, LinkedIn, Facebook, Blog.
About Five9
Five9 is a leading provider of cloud contact center software,
bringing the power of the cloud to thousands of customers and
facilitating more than three billion customer interactions
annually. Since 2001, Five9 has led the cloud revolution in contact
centers, helping organizations of every size transition from
premise-based solutions to the cloud. Five9 provides businesses
secure, reliable, scalable cloud contact center software to create
exceptional customer experiences, increase agent productivity and
deliver tangible business results. For more information
visit www.five9.com.
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version on businesswire.com: http://www.businesswire.com/news/home/20150727005270/en/
Five9Katie Bromley, 925-364-9139Katie.Bromley@five9.comorSHIFT
CommunicationsKatie Halloran, 415-591-8459Five9PR@shiftcomm.com
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