Five9 Adds Cloud PBX and Unified Communications Provider Broadvoice to Reseller Program
16 Setembro 2015 - 9:00AM
Business Wire
Broadvoice to Provide Its Customers With Award
Winning Cloud-Based Contact Center Solution from Five9
Five9, Inc. (NASDAQ:FIVN) a leading
provider of cloud contact center software for organizations of all
sizes, today announced that Broadvoice, a leading hosted voice and
telecommunications provider nationwide, is reselling the Five9
Virtual Contact Center (VCC) platform to power customers’ inbound,
outbound and blended contact center operations. This integrated
offering will give customers high quality, feature rich
telecommunications technology such as cloud PBX and Unified
Communications from Broadvoice, combined with the award-winning,
cloud-based contact center solution from Five9.
Broadvoice will resell the Five9 platform including, VCC,
automatic call distribution (ACD), computer telephony integration
(CTI), interactive voice response (IVR), and Predictive,
Progressive, Power and Preview Dialers. Five9 offers a fully
integrated platform to help provide best in class customer
service.
“The increasingly mobile workforce requires a platform that
allows organizations to communicate how and when they want to do
so,” said George Mitsopoulos, Chief Operating Officer, Broadvoice.
“Making the Five9 VCC available helps deliver on our mission to
connect our customers and improve communications to deliver the
best service possible.”
“Five9 is focused on providing its growing customer base with
the solutions they need to be successful. This combined
telecommunications and cloud contact center offering gives
Broadvoice customers a seamless user experience and provides
contact center agents with the solutions they need to exceed their
customers’ expectations,” said Mike Burkland, CEO and President,
Five9.
Both Broadvoice and Five9 are attending the Cloud Partners
event, taking place at Hynes Convention Center in Boston from
September 16-18. The event will gather the top VARs, MSPs and
agents to discuss how cloud solutions can scale their practice,
where cloud services can impact their customer’s business and why a
strategic approach can help meet the customer demand for action
around the cloud.
About Five9
Five9 is a leading provider of cloud contact center software,
bringing the power of the cloud to thousands of customers and
facilitating more than three billion customer interactions
annually. Since 2001, Five9 has led the cloud revolution in contact
centers, helping organizations of every size transition from
premise-based solutions to the cloud. Five9 provides businesses
secure, reliable, scalable cloud contact center software to create
exceptional customer experiences, increase agent productivity and
deliver tangible business results. For more information visit
www.five9.com. Talk with us @Five9, LinkedIn, Facebook, Blog.
About Broadvoice
Headquartered in Los Angeles, CA, Broadvoice is a premier
provider of hosted voice and data products. Utilizing the latest
technology, Broadvoice helps consumers and businesses achieve
higher call quality and faster internet speeds while reducing their
overall costs and improving efficiency. The company continuously
designs and implements new features and services that allow
companies to focus on their business. Broadvoice has been ranked in
the Deloitte Technology Fast 500 and Inc. 500 Fastest Growing
Private Companies in America. More information about the company
can be found at www.broadvoice.com.
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Five9Katie Bromley, 925-364-9139Katie.Bromley@five9.comorSHIFT
Communications (for Five9 press inquiries)Katie Halloran,
415-591-8459Five9PR@shiftcomm.com
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