Five9 Receives 2016 BIG Innovation Award
04 Fevereiro 2016 - 11:00AM
Business Wire
Five9 Chosen for Innovative Cloud Software
that Positively Impacts the Contact Center Agent Experience
Five9, Inc. (NASDAQ: FIVN), a leading provider of cloud contact
center software for the enterprise market, today announced it has
been named a winner of the 2016 BIG Innovation Awards presented by
the Business Intelligence Group.
Five9 received this award for its innovation in providing the
best possible contact center agent experience through a redesigned
agent desktop application in the Freedom Release of the Five9
Virtual Contact Center (VCC). The interface offers a valuable
experience for Five9 users and is designed to dramatically improve
agent productivity, effectiveness and satisfaction, directly
impacting the customer experience.
“The cloud software industry is moving quickly and this solution
from Five9 demonstrates key elements of true innovation and we are
proud to award them the 2016 BIG Innovation Award,” said Russ
Fordyce, managing director of the Business Intelligence Group.
“Congratulations to the entire team. This is well-deserved
recognition of your pursuit of excellence and creativity in
addressing the contact center market.”
Click to Tweet: Five9 was just named a winner in innovation via
the #BIGInnovation Awards!
http://www.five9.com/news/news-releases
Additional Information
Learn more about the Freedom Release, the latest in agent
focused cloud contact center software from Five9.
Talk with us @Five9, LinkedIn, Facebook, Blog.
Five9
Five9 is a leading provider of cloud software for the enterprise
contact center market, bringing the power of the cloud to thousands
of customers and facilitating more than three billion customer
interactions annually. Since 2001, Five9 has led the cloud
revolution in contact centers, helping organizations transition
from legacy premise-based solutions to the cloud. Five9 provides
businesses reliable, secure, compliant and scalable cloud contact
center software designed to create exceptional customer
experiences, increase agent productivity and deliver tangible
business results. For more information
visit www.five9.com.
Business Intelligence Group www.bintelligence.com
The Business Intelligence Group was founded with the mission of
recognizing true talent and superior performance in the business
world. Unlike other industry and business award programs, business
executives—those with experience and knowledge—judge the programs.
The organization’s proprietary and unique scoring system
selectively measures performance across multiple business domains
and then rewards those companies whose achievements stand above
those of their peers.
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version on businesswire.com: http://www.businesswire.com/news/home/20160204005451/en/
Five9Gabrielle Targosz,
925-403-1199Gabrielle.Targosz@five9.comorBusiness Intelligence
GroupRuss Fordyce, 909-529-2737contact@bintelligence.com
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