Five9 Customer Shares Experience in How to Deliver Superior Quality Support With the Right Tools at IQPC Call Center Week
27 Junho 2016 - 9:00AM
Business Wire
McKesson Executive Discusses Value of
Cloud-based Contact Center
Five9, Inc. (NASDAQ:FIVN), a leading provider of cloud software
for the enterprise contact center market, will be exhibiting at
booth number 1018, and an executive from McKesson Specialty Health,
a Five9 customer, will be holding a session at IQPC Call Center
Week on June 27-July 1, in Las Vegas, Nevada.
Ed Albrektsen, Supplier Relations, McKesson Specialty Health,
will discuss how he transitioned the company’s premise based,
limited feature, corporate managed call center to
a cloud-based, feature rich, self-managed contact center
that can flex to the individual needs of their
customers.
Title:
To the Cloud: A Company’s Internal Journey to a More Flexible
Contact Center
Date:
Wednesday, June 29, 2016
Time:
2:10 – 2:50p.m.
Location:
Track 4 – Effortless Customer Experience Execution, The Mirage
Hotel
Visit Five9 at booth number 1018.
Click to Tweet: @Five9 customer @McKesson shares how the contact
center went from premise to #cloud #CallCenterWeek 6/29 at 2:10pm
#CCTR
About Five9
Five9 is a leading provider of cloud software for the enterprise
contact center market, bringing the power of the cloud to thousands
of customers and facilitating more approximately three billion
customer interactions annually. Since 2001, Five9 has led the cloud
revolution in contact centers, helping organizations transition
from legacy premise-based solutions to the cloud. Five9 provides
businesses reliable, secure, compliant and scalable cloud contact
center software designed to create exceptional customer
experiences, increase agent productivity and deliver tangible
business results. For more information
visit www.five9.com.
Talk with us @Five9, LinkedIn, Facebook, Blog.
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version on businesswire.com: http://www.businesswire.com/news/home/20160627005457/en/
Five9Gabrielle Targosz,
925-403-1199Gabrielle.Targosz@five9.comorSHIFT CommunicationsKatie
Halloran, 415-591-8459Five9PR@shiftcomm.com
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