Five9 Receives Most Innovative Product of the Year Award for the Enterprise Category in Best in Biz Awards 2016
27 Dezembro 2016 - 11:00AM
Business Wire
Five9 Recognized As the Only Provider of
Cloud-Based Contact Center Services In the Category
Five9, Inc. (NASDAQ:FIVN), a leading provider of cloud software
for the enterprise contact center market, today announced that the
company has been named a winner in the Most Innovative Product of
the Year for the Enterprise category in this year’s Best in Biz
Awards. Five9 is the only provider of cloud-based contact center
software to receive this distinction.
Five9 received this award for its innovative Virtual Contact
Center (VCC). Five9 provides intuitive contact center solutions
that enable agents to provide a proactive and personalized
experience to their end customers regardless of the channel (voice,
email, chat, video, social, mobile, etc.). The omnichannel support,
combined with seamless integrations with best-in-class CRM and WFO
solutions, empowers enterprises across all industries to easily
modernize the contact center and provide the best customer service
for today’s consumer.
“We are honored that Five9 has received this award for product
innovation for the enterprise. As an innovator in the cloud contact
center space, this recognition further validates what our many
customers have already confirmed,” Mike Burkland, President &
CEO, Five9.
Winners of the Best in Biz Awards 2016 were determined based on
scoring from an independent panel of 50 judges from widely known
business, consumer and technology publications, TV outlets, and
analyst firms. The Best in Biz Awards is the only independent
business awards program that recognizes top companies, teams,
executives and products for their business success as judged by
established members of the press and industry analysts.
“If companies are going to stand out from the crowd and remain
competitive in future years, innovation is key. The market is tough
and there is no guarantee that today’s dominant players will remain
so — unless time and effort are concentrated on research and
development,” said Charlie Osborne, ZDNet, one of Best in Biz
Awards’ judges this year. “This year’s entries in Best in Biz
Awards highlighted not only innovative business practices but the
emergence of next-generation technologies which will keep companies
current and relevant.”
Learn more about the cloud-based Five9 Virtual Contact Center,
the latest in agent focused cloud contact center software from
Five9.
Talk with us @Five9, LinkedIn, Facebook, Blog.
About Five9:
Five9 is a leading provider of cloud software for the enterprise
contact center market, bringing the power of the cloud to thousands
of customers and facilitating over three billion customer
interactions annually. Since 2001, Five9 has led the cloud
revolution in contact centers, helping organizations transition
from legacy premise-based solutions to the cloud. Five9 provides
businesses with cloud contact center software that is reliable,
secure, compliant and scalable, which is designed to create
exceptional customer experiences, increase agent productivity and
deliver tangible business results. For more information
visit www.five9.com.
About Best in Biz Awards
Now in its sixth year, Best in Biz Awards recognizes companies
for their business success as judged by established members of the
press and industry analysts. Best in Biz Awards honors are
currently conferred in two separate programs: North America and
International, and in more than 60 categories, including company,
team, executive, product and PR and media. Entries for Best in Biz
Awards 2017 International are currently being accepted until the
final deadline on April 28, 2017. For more information, visit:
http://www.bestinbizawards.com.
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version on businesswire.com: http://www.businesswire.com/news/home/20161227005097/en/
Five9Gabrielle Targosz,
925-403-1199Gabrielle.Targosz@five9.comorSHIFT
CommunicationsKatelyn Davis, 415-591-8465Five9PR@shiftcomm.com
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