Five9 Expands Strategic Partnership With Fuze to Bring the Power of the Cloud to Organizations Across the Globe
26 Julho 2018 - 9:09AM
Business Wire
Five9, Inc. (NASDAQ: FIVN), a leading provider of cloud contact
center software for the digital enterprise, today announced the
expanded partnership with Fuze, cloud communications platform
provider for the modern global enterprise. This partnership
includes integration into the Fuze Unified Communications as a
Service (UCaaS) and Five9 Contact Center as a Service (CCaaS)
providing an end-to-end communication experience for sales and
support teams.
Global contact center needs range from basic to complex. Five9
and Fuze deliver cloud solutions to meet the variety of business
needs, based on the size and nature of each enterprise. Together,
Five9 and Fuze provide the right solution for the variety of
customer needs. Recognized as leaders in the CCaaS and UCaaS
markets, the collaboration is designed to give joint customers the
best of both worlds. Joint customers benefit in a number of ways.
Customers are able to replace legacy equipment with a more flexible
cost effective cloud solution. Customers get the best of both CCaaS
and UCaaS in the combined solution through this partnership.
End-users get the right tools to perform their jobs be that Contact
Center, Unified Communications, or both. The combined solutions
also enable agents and UC workers to access the systems from almost
anywhere to support their job functions going global to meet market
needs.
“We are seeing great momentum in the enterprise market through
our partnership with Fuze,” said Dan Burkland, President, Five9.
“We continue to see a great partnership opportunity working with
Fuze to bring the power of the cloud to enterprises across the
globe.”
About Five9
Five9 is a leading provider of cloud contact center software for
the digital enterprise, bringing the power of cloud innovation to
customers and facilitating more than three billion customer
interactions annually. Five9 provides end-to-end
solutions with omnichannel routing, analytics, WFO, and AI to
increase agent productivity and deliver tangible
business results. The Five9 platform is reliable, secure,
compliant, and scalable; designed to create exceptional
personalized customer experiences. For more information
visit www.five9.com.
Engage with
us @Five9, LinkedIn, Facebook, Blog.
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version on businesswire.com: https://www.businesswire.com/news/home/20180726005071/en/
Five9Gabrielle Targosz,
925-403-1199Gabrielle.Targosz@five9.com
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