37% Growth in LTM Enterprise Subscription Revenue

Tenth Consecutive Quarter of Positive Operating Cash Flow at $5.7 Million

Five9, Inc. (NASDAQ:FIVN), a leading provider of cloud contact center software for the digital enterprise, today reported results1 for the second quarter ended June 30, 2018.

Second Quarter 2018 Financial Results

  • Revenue for the second quarter of 2018 increased 28% to a record $61.1 million, compared to $47.7 million for the second quarter of 2017.
  • GAAP gross margin was 59.4% for the second quarter of 2018, compared to 57.5% for the second quarter of 2017.
  • Adjusted gross margin was 63.8% for the second quarter of 2018, compared to 62.3% for the second quarter of 2017.
  • GAAP net loss for the second quarter of 2018 was $(2.0) million, or $(0.04) per basic share, compared to GAAP net loss of $(4.0) million, or $(0.07) per basic share, for the second quarter of 2017. GAAP net loss for the second quarter of 2018 included $1.7 million in amortization of discount and issuance costs on our 0.125% convertible senior notes issued in May 2018.
  • Non-GAAP net income for the second quarter of 2018 was $6.9 million, or $0.11 per diluted share, compared to non-GAAP net loss of $(0.1) million, or $(0.00) per basic share, for the second quarter of 2017.
  • Adjusted EBITDA for the second quarter of 2018 was $9.7 million, or a record 15.8% of revenue, compared to $3.0 million, or 6.2% of revenue, for the second quarter of 2017.
  • GAAP operating cash flow for the second quarter of 2018 was $5.7 million, compared to GAAP operating cash flow of $0.1 million for the second quarter of 2017.

“Our second quarter results significantly exceeded our expectations on both the top and bottom line. Revenue growth accelerated in Q2, up 28% year-over-year to $61.1 million, and continued to be driven by our Enterprise business, which delivered 37% growth in LTM Enterprise subscription revenue. I am excited to be taking the helm at Five9 as contact centers undergo a massive technology-enabled transformation driven by the move to the cloud and the rise of artificial intelligence (AI). Our vision is to create a self-learning, intelligent contact center delivered through the cloud and powered by AI. Our recently announced Five9 Genius and partnership with Google, which brings practical AI enhancements to the contact center, is the first step in this direction. As Five9 continues to disrupt this massive market, we are also laser-focused on near-term execution.”

- Rowan Trollope, CEO, Five9

Business Outlook

The guidance below includes the expected impact of the adoption of ASC 606.

  • For the full year 2018, Five9 expects to report:
    • Revenue in the range of $244.5 to $246.5 million, up from the prior guidance range of $235.8 to $238.8 million that was previously provided on May 1, 2018.
    • GAAP net loss in the range of $(14.0) to $(12.0) million, or $(0.24) to $(0.20) per basic share, compared to the prior guidance range of $(13.0) to $(10.0) million, or $(0.22) to $(0.17) per basic share, that was previously provided on May 1, 2018. GAAP net loss guidance includes $7.9 million in amortization of discount and issuance costs on our convertible senior notes, offset by $2.5 million net interest savings from the use of our convertible proceeds.
    • Non-GAAP net income in the range of $24.0 to $26.0 million, or $0.39 to $0.42 per diluted share, improved from the prior guidance range of $15.4 to $18.4 million, or $0.25 to $0.30 per diluted share, that was previously provided on May 1, 2018. Non-GAAP net income guidance includes $2.5 million net interest savings from the use of our convertible proceeds.
  • For the third quarter of 2018, Five9 expects to report:
    • Revenue in the range of $61.0 to $62.0 million.
    • GAAP net loss in the range of $(8.1) to $(7.1) million, or a loss of $(0.14) to $(0.12) per basic share. GAAP net loss guidance includes $3.0 million in amortization of discount and issuance costs on our convertible senior notes, offset by $1.0 million net interest savings from the use of our convertible proceeds.
    • Non-GAAP net income in the range of $5.1 to $6.1 million, or $0.08 to $0.10 per diluted share. Non-GAAP net income guidance includes $1.0 million net interest savings from the use of our convertible proceeds.

1On January 1, 2018, Five9 adopted Accounting Standards Codification (ASC) 606 “Revenue from Contracts with Customers” using the modified retrospective transition method. While the financial results for the second quarter of 2018 are presented under ASC 606, financial results for the second quarter of 2017 are presented under ASC 605. A reconciliation of the financial results for the second quarter of 2018 under ASC 606 and ASC 605 is presented in the “Reconciliation of ASC 605 to ASC 606” table included in this release.

Conference Call Details

Five9 will discuss its second quarter 2018 results today, August 6, 2018, via teleconference at 4:30 p.m. Eastern Time. To access the call (ID 6113370), please dial: 888-204-4368 or 323-794-2423. An audio replay of the call will be available through August 20, 2018 by dialing 888-203-1112 or 719-457-0820 and entering access code 6113370. A copy of this press release will be furnished to the Securities and Exchange Commission on a Current Report on Form 8-K, and will be posted to our web site, prior to the conference call.

A webcast of the call will be available on the Investor Relations section of the Company’s website at http://investors.five9.com/.

Non-GAAP Financial Measures

In addition to disclosing financial measures prepared in accordance with U.S. generally accepted accounting principles (GAAP), this press release and the accompanying tables contain certain non-GAAP financial measures. We calculate adjusted gross profit by adding back or removing the following items to gross profit: depreciation, intangibles amortization and stock-based compensation expense. We calculate adjusted EBITDA by adding back or removing the following items to or from GAAP net loss: depreciation, amortization, interest expense, provision for income taxes, stock-based compensation expense, non-recurring litigation settlement costs and interest income and other, which consists primarily of a non-cash adjustment on investment, interest income and foreign exchange gains and losses. We calculate non-GAAP operating income (loss) as operating income (loss) excluding stock-based compensation expense, intangibles amortization and non-recurring litigation settlement costs. We calculate non-GAAP net income (loss) as GAAP net loss excluding stock-based compensation expense, intangibles amortization, amortization of debt discount and issuance costs, amortization of discount and issuance costs on convertible senior notes, non-recurring litigation settlement costs, and non-cash adjustments on investment. Non-GAAP financial measures do not have any standardized meaning and are therefore unlikely to be comparable to similarly titled measures presented by other companies. Five9 considers these non-GAAP financial measures to be important because they provide useful measures of the operating performance of the Company, exclusive of factors that do not directly affect what we consider to be our core operating performance, as well as unusual events. The Company’s management uses these measures to (i) illustrate underlying trends in the Company’s business that could otherwise be masked by the effect of income or expenses that are excluded from non-GAAP measures, and (ii) establish budgets and operational goals for managing the Company’s business and evaluating its performance. In addition, investors often use similar measures to evaluate the operating performance of a company. Non-GAAP financial measures are presented only as supplemental information for purposes of understanding the Company's operating results. The non-GAAP financial measures should not be considered a substitute for financial information presented in accordance with GAAP. Please see the reconciliation of non-GAAP financial measures set forth herein and attached to this release.

Forward-Looking Statements

This news release contains certain forward-looking statements, including the statements in the quote from our Chief Executive Officer, including statements regarding Five9’s market position, business momentum, product positioning and company vision, the state of the cloud customer experience market, the industry shift to the cloud, and the third quarter 2018 and full year 2018 financial projections set forth under the caption “Business Outlook,” that are based on our current expectations and involve numerous risks and uncertainties that may cause these forward-looking statements to be inaccurate. Risks that may cause these forward-looking statements to be inaccurate include, among others: (i) our quarterly and annual results may fluctuate significantly, may not fully reflect the underlying performance of our business and may result in decreases in the price of our common stock; (ii) if we are unable to attract new clients or sell additional services and functionality to our existing clients, our revenue and revenue growth will be harmed; (iii) our recent rapid growth may not be indicative of our future growth, and even if we continue to grow rapidly, we may fail to manage our growth effectively; (iv) failure to adequately expand our sales force could impede our growth; (v) if we fail to manage our technical operations infrastructure, our existing clients may experience service outages, our new clients may experience delays in the deployment of our solution and we could be subject to, among other things, claims for credits or damages; (vi) security breaches and improper access to or disclosure of our data or our clients’ data, or other cyber attacks on our systems, could result in litigation and regulatory risk, harm our reputation and adversely affect our business; (vii) the markets in which we participate are highly competitive, and if we do not compete effectively, our operating results could be harmed; (viii) if our existing clients terminate their subscriptions or reduce their subscriptions and related usage, our revenues and gross margins will be harmed and we will be required to spend more money to grow our client base; (ix) our growth depends in part on the success of our strategic relationships with third parties and our failure to successfully grow and manage these relationships could harm our business; (x) we are establishing a network of master agents and resellers to sell our solution; our failure to effectively develop, manage, and maintain this network could materially harm our revenues; (xi) we sell our solution to larger organizations that require longer sales and implementation cycles and often demand more configuration and integration services or customized features and functions that we may not offer, any of which could delay or prevent these sales and harm our growth rates, business and operating results; (xii) because a significant percentage of our revenue is derived from existing clients, downturns or upturns in new sales will not be immediately reflected in our operating results and may be difficult to discern; (xiii) we rely on third-party telecommunications and internet service providers to provide our clients and their customers with telecommunication services and connectivity to our cloud contact center software, any increase in the cost thereof, reduction in efficacy or any failure by these service providers to provide reliable services could cause us to lose customers, increase our customers’ cost of using our solution and subject us to, among other things, claims for credits or damages; (xiv) we have a history of losses and we may be unable to achieve or sustain profitability; (xv) we may not be able to secure additional financing on favorable terms, or at all, to meet our future capital needs; (xvi) failure to comply with laws and regulations could harm our business and our reputation; and (xvii) the other risks detailed from time-to-time under the caption “Risk Factors” and elsewhere in our Securities and Exchange Commission filings and reports, including, but not limited to, our most recent quarterly report on Form 10-Q. Such forward-looking statements speak only as of the date hereof and readers should not unduly rely on such statements. We undertake no obligation to update the information contained in this press release, including in any forward-looking statements.

About Five9

Five9 is a leading provider of cloud contact center software for the digital enterprise, bringing the power of cloud innovation to customers and facilitating more than three billion customer interactions annually. Five9 provides end-to-end solutions with omnichannel routing, analytics, WFO, and AI to increase agent productivity and deliver tangible business results. The Five9 platform is reliable, secure, compliant, and scalable; designed to create exceptional personalized customer experiences. For more information, visit www.five9.com.

FIVE9, INC.

CONDENSED CONSOLIDATED BALANCE SHEETS

(In thousands)

(Unaudited)

    June 30, 2018   December 31, 2017 ASSETS Current assets: Cash and cash equivalents $ 166,162 $ 68,947 Marketable investments 108,140 — Accounts receivable, net 20,167 19,048 Prepaid expenses and other current assets 8,437 4,840 Deferred contract acquisition costs 8,083   —   Total current assets 310,989 92,835 Property and equipment, net 22,019 19,888 Intangible assets, net 841 1,073 Goodwill 11,798 11,798 Other assets 1,026 2,602 Deferred contract acquisition costs — less current portion 18,393   —   Total assets $ 365,066   $ 128,196     LIABILITIES AND STOCKHOLDERS’ EQUITY Current liabilities: Accounts payable $ 6,035 $ 4,292 Accrued and other current liabilities 13,615 11,787 Accrued federal fees 1,638 1,151 Sales tax liability 1,201 1,326 Notes payable 31 336 Capital leases 7,442 6,651 Deferred revenue 14,750   13,975   Total current liabilities 44,712 39,518 Convertible senior notes 190,615 — Revolving line of credit — 32,594 Sales tax liability — less current portion 928 1,044 Capital leases — less current portion 7,869 7,161 Other long-term liabilities 1,436   1,041   Total liabilities 245,560   81,358   Stockholders’ equity: Common stock 58 57 Additional paid-in capital 273,373 222,202 Accumulated deficit (153,925 ) (175,421 ) Total stockholders’ equity 119,506     46,838   Total liabilities and stockholders’ equity $ 365,066     $ 128,196    

FIVE9, INC.

CONDENSED CONSOLIDATED STATEMENTS OF OPERATIONS

(In thousands, except per share data)

(Unaudited)

    Three Months Ended   Six Months Ended

June 30,2018

 

June 30,2017

June 30,2018

 

June 30,2017

  Revenue $ 61,120 $ 47,727 $ 120,025 $ 94,741 Cost of revenue 24,814   20,273   49,516   40,244   Gross profit 36,306 27,454 70,509 54,497 Operating expenses: Research and development 8,367 6,836 16,139 13,683 Sales and marketing 17,912 16,932 35,390 32,710 General and administrative 9,833   6,845   18,936   15,705   Total operating expenses 36,112   30,613   70,465   62,098   Income (loss) from operations 194 (3,159 ) 44 (7,601 ) Other income (expense), net: Interest expense (2,378 ) (888 ) (3,188 ) (1,770 ) Interest income and other 206   90   604   208   Total other income (expense), net (2,172 ) (798 ) (2,584 ) (1,562 ) Loss before income taxes (1,978 ) (3,957 ) (2,540 ) (9,163 ) Provision for income taxes 64   50   109   99   Net loss $ (2,042 ) $ (4,007 ) $ (2,649 ) $ (9,262 ) Net loss per share: Basic and diluted $ (0.04 ) $ (0.07 ) $ (0.05 ) $ (0.17 ) Shares used in computing net loss per share: Basic and diluted 57,903   54,723   57,453   54,208    

FIVE9, INC.

CONDENSED CONSOLIDATED STATEMENTS OF CASH FLOWS

(In thousands)

(Unaudited)

    Six Months Ended June 30, 2018   June 30, 2017 Cash flows from operating activities: Net loss $ (2,649 ) $ (9,262 ) Adjustments to reconcile net loss to net cash provided by operating activities: Depreciation and amortization 4,769 4,365 Amortization of premium on marketable investments (43 ) — Provision for doubtful accounts 66 45 Stock-based compensation 12,122 6,983 Gain on sale of convertible note held for investment (312 ) — Non-cash adjustment on investment (40 ) (161 ) Amortization of debt discount and issuance costs 40 40 Amortization of discount and issuance costs on convertible senior notes 1,733 — Accretion of interest 44 10 Others (19 ) (14 ) Changes in operating assets and liabilities: Accounts receivable (1,114 ) (2,426 ) Prepaid expenses and other current assets (3,140 ) (4,106 ) Deferred contract acquisition costs (3,338 ) — Other assets 4 166 Accounts payable 1,493 1,187 Accrued and other current liabilities 2,415 909 Accrued federal fees and sales tax liability 246 171 Deferred revenue 1,170 2,025 Other liabilities 261   311   Net cash provided by operating activities 13,708   243   Cash flows from investing activities: Purchases of marketable investments (109,506 ) — Proceeds from maturities of marketable investments 1,400 — Purchases of property and equipment (1,092 ) (1,178 ) Proceeds from sale of convertible note held for investment 1,923   —   Net cash used in investing activities (107,275 ) (1,178 ) Cash flows from financing activities: Proceeds from issuance of convertible senior notes, net of issuance costs paid of $7,946 250,804 — Payments for capped call transactions (31,412 ) — Proceeds from exercise of common stock options 5,821 2,303 Proceeds from sale of common stock under ESPP 2,884 1,800 Repayments on revolving line of credit (32,594 ) — Payments of notes payable (318 ) (400 ) Payments of capital leases (4,403 ) (3,741 ) Net cash provided by (used in) financing activities 190,782   (38 ) Net increase (decrease) in cash and cash equivalents 97,215 (973 ) Cash and cash equivalents: Beginning of period 68,947   58,122   End of period $ 166,162   $ 57,149    

FIVE9, INC.

RECONCILIATION OF ASC 605 TO ASC 606 P&L ITEMS - GAAP

(In thousands, except per share data and percentages)

(Unaudited)

    Three Months Ended June 30, 2018 ASC 605   Adjustments   ASC 606 Revenue $ 60,772 $ 348 $ 61,120 Cost of revenue 24,668   146   24,814   GAAP gross profit 36,104 202 36,306 GAAP gross margin 59.4 % 59.4 % Operating expenses: Research and development 8,367 —

 

8,367

Sales and marketing 19,588 (1,676 )

 

17,912 General and administrative 9,833   —  

 

9,833

  Total operating expenses 37,788   (1,676 ) 36,112   GAAP income (loss) from operations (1,684 ) 1,878 194 GAAP Operating Margin (2.8 )% 0.3 % Other income (expense), net (2,172 ) —  

 

(2,172 ) Loss before income taxes (3,856 ) 1,878 (1,978 ) Provision for income taxes 64   —   64   GAAP net loss $ (3,920 ) $ 1,878   $ (2,042 ) Net loss per share: Basic and diluted $ (0.07 ) $ 0.03   $ (0.04 ) Shares used in computing net loss per share: Basic and diluted 57,903   —   57,903    

FIVE9, INC.

RECONCILIATION OF ASC 605 TO ASC 606 P&L ITEMS - NON-GAAP

(In thousands, except per share data and percentages)

(Unaudited)

   

Three Months Ended

June 30, 2018

ASC 605   Adjustments   ASC 606 Revenue $ 60,772 $ 348 $ 61,120 Cost of revenue 21,951   146   22,097   Adjusted gross profit 38,821 202 39,023 Adjusted gross margin 63.9 % 63.8 % Operating expenses: Research and development 7,070 — 7,070 Sales and marketing 17,973 (1,676 ) 16,297 General and administrative 5,975   —   5,975   Total operating expenses 31,018   (1,676 ) 29,342   Adjusted EBITDA 7,803 1,878 9,681 Adjusted EBITDA margin 12.8 % 15.8 % Depreciation 2,333   —   2,333   Non-GAAP operating income 5,470 1,878 7,348 Non-GAAP operating margin 9.0 % 12.0 % Other income (expense), net (419 ) —   (419 ) Income before income taxes 5,051 1,878 6,929 Provision for income taxes 64   —   64   Non-GAAP net income $ 4,987   $ 1,878   $ 6,865     Non-GAAP net income per share: Basic $ 0.09   $ 0.03   $ 0.12   Diluted $ 0.08   $ 0.03   $ 0.11   Shares used in computing non-GAAP net income per share: Basic 57,903   —   57,903   Diluted 61,105   —   61,105    

FIVE9, INC.

RECONCILIATION OF GAAP GROSS PROFIT TO ADJUSTED GROSS PROFIT

(In thousands, except percentages)

(Unaudited)

    Three Months Ended Six Months Ended June 30, 2018   June 30, 2017 June 30, 2018   June 30, 2017   GAAP gross profit $ 36,306 $ 27,454 $ 70,509 $ 54,497 GAAP gross margin 59.4 % 57.5 % 58.7 % 57.5 % Non-GAAP adjustments: Depreciation 1,776 1,628 3,482 3,116 Intangibles amortization 88 88 176 176 Stock-based compensation 853   575   1,531   1,009   Adjusted gross profit $ 39,023   $ 29,745   $ 75,698   $ 58,798   Adjusted gross margin 63.8 % 62.3 % 63.1 % 62.1 %  

FIVE9, INC.

RECONCILIATION OF GAAP NET LOSS TO ADJUSTED EBITDA

(In thousands)

(Unaudited)

    Three Months Ended   Six Months Ended June 30, 2018   June 30, 2017 June 30, 2018   June 30, 2017   GAAP net loss $ (2,042 ) $ (4,007 ) $ (2,649 ) $ (9,262 ) Non-GAAP adjustments: Depreciation and amortization 2,449 2,270 4,769 4,365 Stock-based compensation 6,797 3,854 12,122 6,983 Interest expense 2,378 888 3,188 1,770 Interest income and other (206 ) (90 ) (604 ) (208 ) Legal settlement — — — 1,700 Legal and indemnification fees related to settlement 241 — 241 135 Provision for income taxes 64   50   109   99   Adjusted EBITDA $ 9,681   $ 2,965   $ 17,176   $ 5,582    

FIVE9, INC.

RECONCILIATION OF GAAP OPERATING INCOME (LOSS) TO NON-GAAP OPERATING INCOME

(In thousands)

(Unaudited)

    Three Months Ended Six Months Ended June 30, 2018   June 30, 2017 June 30, 2018   June 30, 2017   Income (loss) from operations $ 194 $ (3,159 ) $ 44 $ (7,601 ) Non-GAAP adjustments: Stock-based compensation 6,797 3,854 12,122 6,983 Intangibles amortization 116 117 232 234 Legal settlement — — — 1,700 Legal and indemnification fees related to settlement 241   —   241   135   Non-GAAP operating income $ 7,348   $ 812   $ 12,639   $ 1,451    

FIVE9, INC.

RECONCILIATION OF GAAP NET LOSS TO NON-GAAP NET INCOME (LOSS)

(In thousands, except per share data)

(Unaudited)

    Three Months Ended Six Months Ended June 30, 2018   June 30, 2017 June 30, 2018   June 30, 2017   GAAP net loss $ (2,042 ) $ (4,007 ) $ (2,649 ) $ (9,262 ) Non-GAAP adjustments: Stock-based compensation 6,797 3,854 12,122 6,983 Intangibles amortization 116 117 232 234 Amortization of debt discount and issuance costs 20 20 40 40 Amortization of discount and issuance costs on convertible senior notes 1,733 — 1,733 — Legal settlement — — — 1,700 Legal and indemnification fees related to settlement 241 — 241 135 Non-cash adjustment on investment —   (58 ) (352 ) (161 ) Non-GAAP net income (loss) $ 6,865   $ (74 ) $ 11,367   $ (331 ) GAAP net loss per share: Basic and diluted $ (0.04 ) $ (0.07 ) $ (0.05 ) $ (0.17 ) Non-GAAP net income (loss) per share: Basic $ 0.12   $ —   $ 0.20   $ (0.01 ) Diluted $ 0.11   $ —   $ 0.19   $ (0.01 ) Shares used in computing GAAP net loss per share: Basic and diluted 57,903   54,723   57,453   54,208   Shares used in computing non-GAAP net income (loss) per share: Basic 57,903   54,723   57,453   54,208   Diluted 61,105   54,723   60,741   54,208    

FIVE9, INC.SUMMARY OF STOCK-BASED COMPENSATION, DEPRECIATION AND INTANGIBLES AMORTIZATION(In thousands)(Unaudited)

  Three Months Ended June 30, 2018   June 30, 2017

Stock-BasedCompensation

 

Depreciation

 

IntangiblesAmortization

Stock-BasedCompensation

  Depreciation  

IntangiblesAmortization

  Cost of revenue $ 853 $ 1,776 $ 88 $ 575 $ 1,628 $ 88 Research and development 1,064 233 — 801 237 — Sales and marketing 1,585 2 28 1,224 1 29 General and administrative 3,295   322   —   1,254   287   — Total $ 6,797   $ 2,333   $ 116   $ 3,854   $ 2,153   $ 117     Six Months Ended June 30, 2018 June 30, 2017

Stock-BasedCompensation

Depreciation

IntangiblesAmortization

Stock-BasedCompensation

Depreciation

IntangiblesAmortization

  Cost of revenue $ 1,531 $ 3,482 $ 176 $ 1,009 $ 3,116 $ 176 Research and development 1,941 427 — 1,438 443 — Sales and marketing 2,947 3 56 2,152 2 58 General and administrative 5,703   625   —   2,384   570   — Total $ 12,122   $ 4,537   $ 232   $ 6,983   $ 4,131   $ 234  

FIVE9, INC.RECONCILIATION OF GAAP NET LOSS TO NON-GAAP NET INCOME – GUIDANCE(In thousands, except per share data)(Unaudited)

    Three Months Ending Year Ending September 30, 2018 December 31, 2018 Low   High Low   High   GAAP net loss $ (8,126 ) $ (7,126 ) $ (13,961 ) $ (11,961 ) Non-GAAP adjustments: Stock-based compensation 9,966 9,966 29,614 29,614 Intangibles amortization 116 116 442 442 Amortization of discount and issuance costs on convertible senior notes 3,144 3,144 7,881 7,881 Amortization of debt discount and issuance costs — — 135 135 Legal and indemnification fees related to settlement — — 241 241 Non-cash adjustment on investment — — (352 ) (352 ) Income tax expense effects (1) —   —   —   —   Non-GAAP net income $ 5,100   $ 6,100   $ 24,000   $ 26,000   GAAP net loss per share, basic and diluted $ (0.14 ) $ (0.12 ) $ (0.24 ) $ (0.20 ) Non-GAAP net income per share: Basic $ 0.09   $ 0.10   $ 0.41   $ 0.44   Diluted $ 0.08   $ 0.10   $ 0.39   $ 0.42   Shares used in computing GAAP net loss per share and non-GAAP net income per share: Basic 59,000   59,000   58,500   58,500   Diluted 62,500   62,500   62,000   62,000    

(1) Non-GAAP adjustments do not have an impact on our income tax provision due to past non-GAAP losses.

 

Investor Relations Contacts:Five9, Inc.Barry Zwarenstein, 925-201-2000 ext. 5959Chief Financial OfficerIR@five9.comorThe Blueshirt Group for Five9, Inc.Lisa Laukkanen, 415-217-4967Lisa@blueshirtgroup.com

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