Five9 to Present at Call & Contact Centre Expo 2019
18 Março 2019 - 8:00AM
Business Wire
Five9, Inc. (NASDAQ: FIVN), a leading provider of cloud contact
center software for the digital enterprise, today announced that
the company will be presenting at Call & Contact Centre Expo,
one of Europe’s leading call and contact centre events that
showcases the latest and most effective technologies and strategies
to industry professionals, held March 27 -28, 2019 at the London
Excel.
Five9 vice president of global channels and international
business, Wendell Black, will present “Happy Agents Make Happy
Customers.” Black will highlight why empowered agents are key to
delivering excellence customer service, and how modern cloud
solutions can be leveraged to drive productivity and satisfaction
to deliver an amazing customer experience and drive customer
loyalty.
Title: Happy Agents Make Happy
Customers
Time: 12:30 p.m. – 1:00 p.m.
Date: Thursday, March 28, 2019
Location:
Theatre 17
Call & Contact Centre Expo
In the session, “Turn your Call Centre into an Intelligent
Contact Centre,” Five9 vice president of corporate and product
marketing, Scott Kolman, will share how an intelligent contact
centre allows you to deliver personalized experiences that help
build your brand and exceed the heightened expectations of today’s
customers.
Title: Turn your Call Centre into
an Intelligent Contact Centre
Time: 2:00 p.m. – 2:30 p.m.
Date: Thursday, March 28, 2019
Location: Theatre 18
Call & Contact Centre Expo
Visit Five9 at the Exhibitor Booth #200 to get insights on how
moving your contact center to the cloud helps your business to
drive customer retention and agent productivity. Schedule your
meeting today!
About Five9
Five9 is a leading provider of cloud contact centre software for
the digital enterprise, bringing the power of cloud innovation to
customers and facilitating more than three billion customer
interactions annually. Five9 provides end-to-end solutions with
omnichannel routing, analytics, WFO, and AI to increase agent
productivity and deliver tangible business results. The Five9
platform is reliable, secure, compliant, and scalable; designed to
create exceptional personalized customer experiences.
For more information visit www.five9.com.
Engage with
us @Five9, LinkedIn, Facebook, Blog.
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version on businesswire.com: https://www.businesswire.com/news/home/20190318005106/en/
Five9US:Kendall Taylor925-231-2196kendall.taylor@five9.com
International:Sabine Winterkamp+49 171
2916761Sabine.winterkamp@five9.com
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