Five9 Launches FastTrack Program Amid COVID-19 Outbreak
03 Abril 2020 - 10:00AM
Business Wire
Five9 Intelligent Contact Center Offers
Reliable, Scalable and Affordable Work From Home Solutions
Five9, Inc. (NASDAQ: FIVN), the leading provider of the
intelligent cloud contact center, today announced the launch of the
Five9 FastTrack Program to help enterprises quickly transition to a
safe and reliable work from home contact center solution as
COVID-19 continues to push businesses to a remote work model.
“Five9 is proud to launch our Five9 FastTrack program to deliver
unwavering support to businesses, their customers and their
employees,” said Dan Burkland, Five9 President. “Our sales and
services teams are committed to rapidly deploying contact center
agents to the cloud with our all-in-one work from home solution –
allowing people to keep working, stay connected and be safe.”
With the Five9 Intelligent Cloud Contact Center, enterprises are
prepared to meet service level agreements and allow core business
functions to operate efficiently while protecting the health and
well-being of their customer support teams.
The Five9 FastTrack Program offers:
- Rapid remote implementation and deployment in as little as 48
hours.
- Affordable monthly pricing on monthly reoccurring charges and
license fees.
- Flexible contracts allowing for expedited ramp up and ability
to scale back down to normal levels without contract changes.
- Seamless Zoom Phone integration.
“Five9 gives us control and the ability to communicate with
customers no matter where the agent might sit,” said Rebecca
Arwood, Director of Customer Service at Under Armour.
Existing Five9 customers were able to easily move to a work from
home model. Five9 has already assisted tens of thousands of agents
transition to remote work and continue to deliver uninterrupted
service to their customers during these trying times.
To learn more about the Five9 FastTrack program, click here.
About Five9
Five9 is a leading provider of cloud contact center software for
the intelligent contact center space, bringing the power of cloud
innovation to customers and facilitating more than six billion call
minutes annually. Five9 provides end-to-end solutions with
omnichannel routing, analytics, WFO and AI to increase agent
productivity and deliver tangible business results. The Five9
Genius platform is reliable, secure, compliant and scalable;
designed to create exceptional personalized customer
experiences.
For more information, visit www.five9.com.
Engage with us @Five9, LinkedIn, Facebook, Blog, That’s Genius
Podcast.
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Five9 Kendall Taylor 925-231-2196 kendall.taylor@five9.com
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