33% Growth in LTM Enterprise Subscription
Revenue
Eighteenth Consecutive Quarter of Positive
Operating Cash Flow at $14.8 Million
Raised 2020 Guidance for both Revenue and
Bottom Line
Five9, Inc. (NASDAQ:FIVN), a leading provider of cloud contact
center software, today reported results for the second quarter
ended June 30, 2020.
Second Quarter 2020 Financial Results
- Revenue for the second quarter of 2020 increased 29% to a
record $99.8 million, compared to $77.4 million for the second
quarter of 2019.
- GAAP gross margin was 57.5% for the second quarter of 2020,
compared to 59.6% for the second quarter of 2019.
- Adjusted gross margin was 65.7% for the second quarter of 2020,
compared to 65.0% for the second quarter of 2019.
- GAAP net loss for the second quarter of 2020 was $(16.1)
million, or $(0.25) per basic share, compared to GAAP net loss of
$(1.9) million, or $(0.03) per basic share, for the second quarter
of 2019.
- Non-GAAP net income for the second quarter of 2020 was $14.1
million, or $0.21 per diluted share, compared to non-GAAP net
income of $12.3 million, or $0.20 per diluted share, for the second
quarter of 2019.
- Adjusted EBITDA for the second quarter of 2020 was $18.3
million, or 18.3% of revenue, compared to $14.4 million, or 18.6%
of revenue, for the second quarter of 2019.
- GAAP operating cash flow for the second quarter of 2020 was
$14.8 million, compared to GAAP operating cash flow of $6.8 million
for the second quarter of 2019.
"We delivered exceptionally strong second quarter results with
revenue of $99.8 million. Revenue growth accelerated to 29%
year-over-year and 5% sequentially, adjusted EBITDA margin was
18.3%, and we delivered our eighteenth consecutive quarter of
positive operating cash flow. We believe the on-premises to cloud
and digital transformation trends driving our massive market
opportunity are likely to accelerate as work-from-home trends
continue and retail sales personnel are increasingly displaced by
contact center agents. Our better-than-expected second quarter
results and pipeline also demonstrate the strength of our core
business and, most importantly, our consistent sales execution. Our
increased go-to-market investments are paying dividends, most
notably with system integrators and AT&T. Meanwhile, our
enhanced product and engineering leadership team is driving faster
product innovation at greater scale. We remain focused on driving
superb execution and disciplined, balanced growth."
- Rowan Trollope, CEO, Five9
Business Outlook
Five9 provides guidance based on current market conditions and
expectations. The Company emphasizes that the guidance is subject
to various important cautionary factors referenced in the section
entitled "Forward-Looking Statements" below, including risks and
uncertainties associated with the COVID-19 pandemic.
- For the full year 2020, Five9 expects to report:
- Revenue in the range of $399.0 to $401.0 million, higher than
the prior guidance range of $380.5 to $383.5 million that was
previously provided on May 4, 2020.
- GAAP net loss in the range of $(56.4) to $(54.4) million, or
$(0.88) to $(0.85) per basic share, lower than the prior guidance
range of $(45.4) to $(42.4) million, or $(0.72) to $(0.67) per
basic share, that was previously provided on May 4, 2020. This
decline is primarily due to a $12.6 million increase in
amortization of discount and issuance costs related to our 2025
convertible senior notes issued in May and June 2020 and the
concurrent repurchase of a portion of our 2023 convertible senior
notes, along with a $5.8 million loss on early extinguishment of a
portion of our 2023 convertible senior notes.
- Non-GAAP net income in the range of $52.7 to $54.7 million, or
$0.77 to $0.80 per diluted share, higher than the prior guidance
range of $48.3 to $51.3 million, or $0.72 to $0.76 per diluted
share, that was previously provided on May 4, 2020.
- For the third quarter of 2020, Five9 expects to report:
- Revenue in the range of $100.5 to $101.5 million.
- GAAP net loss in the range of $(18.9) to $(17.9) million, or
$(0.29) to $(0.28) per basic share.
- Non-GAAP net income in the range of $11.6 to $12.6 million, or
$0.17 to $0.18 per diluted share.
Conference Call Details
Five9 will discuss its second quarter 2020 results today, August
3, 2020, via teleconference at 4:30 p.m. Eastern Time. To access
the call (ID 1396522), please dial: 866-248-8441 or 720-452-9102.
An audio replay of the call will be available through August 17,
2020 by dialing 888-203-1112 or 719-457-0820 and entering access
code 1396522. A copy of this press release will be furnished to the
Securities and Exchange Commission on a Current Report on Form 8-K
and will be posted to our web-site, prior to the conference
call.
A webcast of the call will be available on the Investor
Relations section of the Company’s web-site at
http://investors.five9.com/.
Non-GAAP Financial Measures
In addition to disclosing financial measures prepared in
accordance with U.S. generally accepted accounting principles
(GAAP), this press release and the accompanying tables contain
certain non-GAAP financial measures. We calculate adjusted gross
profit and adjusted gross margin by adding back the following items
to gross profit: depreciation, intangibles amortization,
stock-based compensation and COVID-19 relief bonus for employees.
We calculate adjusted EBITDA by adding back or removing the
following items to or from GAAP net loss: depreciation and
amortization, stock-based compensation, interest expense, interest
(income) and other, acquisition-related transaction costs and
one-time integration costs, non-recurring litigation settlement
costs and related indemnification fees, COVID-19 relief bonus for
employees and provision for (benefit from) income taxes. We
calculate non-GAAP operating income as GAAP operating income (loss)
excluding stock-based compensation, intangibles amortization,
acquisition-related transaction costs and one-time integration
costs, non-recurring litigation settlement costs and related
indemnification fees, and COVID-19 relief bonus for employees. We
calculate non-GAAP net income as GAAP net loss excluding
stock-based compensation, intangibles amortization, amortization of
discount and issuance costs on convertible senior notes,
acquisition-related transaction costs and one-time integration
costs, non-recurring litigation settlement costs and related
indemnification fees, gain on sale of convertible note held for
investment, COVID-19 relief bonus for employees, loss on early
extinguishment of debt, and tax benefit of valuation allowance
associated with an acquisition. Non-GAAP financial measures do not
have any standardized meaning and are therefore unlikely to be
comparable to similarly titled measures presented by other
companies. Five9 considers these non-GAAP financial measures to be
important because they provide useful measures of the operating
performance of the Company, exclusive of factors that do not
directly affect what we consider to be our core operating
performance, as well as unusual events. The Company’s management
uses these measures to (i) illustrate underlying trends in the
Company’s business that could otherwise be masked by the effect of
income or expenses that are excluded from non-GAAP measures, and
(ii) establish budgets and operational goals for managing the
Company’s business and evaluating its performance. In addition,
investors often use similar measures to evaluate the operating
performance of a company. Non-GAAP financial measures are presented
only as supplemental information for purposes of understanding the
Company’s operating results. The non-GAAP financial measures should
not be considered a substitute for financial information presented
in accordance with GAAP. Please see the reconciliation of non-GAAP
financial measures set forth herein and attached to this
release.
Forward-Looking Statements
This news release contains certain forward-looking statements,
including the statements in the quote from our Chief Executive
Officer, including statements regarding Five9’s expectations for
market acceleration from on premise contact centers to the cloud
and drivers thereof, Five9’s expectations regarding the benefits of
its go-to-market investments, Five9's sales pipeline, Five9's
faster product innovation and greater scale, and Five9’s growth
expectations, and the third quarter and full year 2020 financial
projections set forth under the caption “Business Outlook,” that
are based on our current expectations and involve numerous risks
and uncertainties that may cause these forward-looking statements
to be inaccurate. Risks that may cause these forward-looking
statements to be inaccurate include, among others: (i) the effects
of the COVID-19 pandemic have materially affected how we, our
clients and business partners are operating, and the duration and
extent to which this will impact our future results of operations
and overall financial performance remains uncertain; (ii) our
quarterly and annual results may fluctuate significantly, including
as a result of the timing and success of new product and feature
introductions by us, may not fully reflect the underlying
performance of our business and may result in decreases in the
price of our common stock; (iii) if we are unable to attract new
clients or sell additional services and functionality to our
existing clients, our revenue and revenue growth will be harmed;
(iv) our recent rapid growth may not be indicative of our future
growth, and even if we continue to grow rapidly, we may fail to
manage our growth effectively; (v) failure to adequately retain and
expand our sales force will impede our growth; (vi) if we fail to
manage our technical operations infrastructure, our existing
clients may experience service outages, our new clients may
experience delays in the deployment of our solution and we could be
subject to, among other things, claims for credits or damages;
(vii) our growth depends in part on the success of our strategic
relationships with third parties and our failure to successfully
maintain, grow and manage these relationships could harm our
business; (viii) we have established, and are continuing to
increase, our network of master agents and resellers to sell our
solution; our failure to effectively develop, manage, and maintain
this network could materially harm our revenues; (ix) adverse
economic conditions may harm our business; (x) security breaches
and improper access to or disclosure of our data or our clients’
data, their customers’ data, or other cyber attacks on our systems,
could result in litigation and regulatory risk, harm our reputation
and our business; (xi) the markets in which we participate involve
numerous competitors and are highly competitive, and if we do not
compete effectively, our operating results could be harmed; (xii)
if our existing clients terminate their subscriptions or reduce
their subscriptions and related usage, our revenues and gross
margins will be harmed and we will be required to spend more money
to grow our client base; (xiii) we sell our solution to larger
organizations that require longer sales and implementation cycles
and often demand more configuration and integration services or
customized features and functions that we may not offer, any of
which could delay or prevent these sales and harm our growth rates,
business and operating results; (xiv) because a significant
percentage of our revenue is derived from existing clients,
downturns or upturns in new sales will not be immediately reflected
in our operating results and may be difficult to discern; (xv) we
rely on third-party telecommunications and internet service
providers to provide our clients and their customers with
telecommunication services and connectivity to our cloud contact
center software and any failure by these service providers to
provide reliable services could cause us to lose clients and
subject us to claims for credits or damages, among other things;
(xvi) we have a history of losses and we may be unable to achieve
or sustain profitability; (xvii) the contact center software
solutions market is subject to rapid technological change, and we
must develop and sell incremental and new products in order to
maintain and grow our business; (xviii) we may not be able to
secure additional financing on favorable terms, or at all, to meet
our future capital needs; (xix) we may acquire other companies or
technologies or be the target of strategic transactions, which
could divert our management’s attention, result in additional
dilution to our stockholders and otherwise disrupt our operations
and harm our operating results; (xx) failure to comply with laws
and regulations could harm our business and our reputation; (xxi)
we may not have sufficient cash to service our convertible senior
notes and repay such notes, if required, and other risks attendant
to our convertible senior notes and increased debt levels; and
(xxii) the other risks detailed from time-to-time under the caption
“Risk Factors” and elsewhere in our Securities and Exchange
Commission filings and reports, including, but not limited to, our
most recent annual report on Form 10-K and quarterly reports on
Form 10-Q. Such forward-looking statements speak only as of the
date hereof and readers should not unduly rely on such statements.
We undertake no obligation to update the information contained in
this press release, including in any forward-looking
statements.
About Five9
Five9 is a leading provider of cloud contact center software for
the intelligent contact center space, bringing the power of cloud
innovation to customers and facilitating more than six billion call
minutes annually. Five9 provides end-to-end solutions with
omnichannel routing, analytics, WFO and AI to increase agent
productivity and deliver tangible business results. The Five9
Genius platform is reliable, secure, compliant and scalable;
designed to create exceptional personalized customer experiences.
For more information, visit www.five9.com.
FIVE9, INC.
CONDENSED CONSOLIDATED BALANCE
SHEETS
(In thousands)
(Unaudited)
June 30, 2020
December 31, 2019
ASSETS
Current assets:
Cash and cash equivalents
$
233,235
$
77,976
Marketable investments
452,708
241,973
Accounts receivable, net
39,607
37,655
Prepaid expenses and other current
assets
17,529
10,656
Deferred contract acquisition costs
16,151
13,014
Total current assets
759,230
381,274
Property and equipment, net
39,799
33,190
Operating lease right-of-use assets
10,006
8,746
Intangible assets, net
25,605
15,533
Goodwill
34,444
11,798
Marketable investments
82,064
—
Other assets
2,789
1,184
Deferred contract acquisition costs — less
current portion
39,366
30,655
Total assets
$
993,303
$
482,380
LIABILITIES AND STOCKHOLDERS’
EQUITY
Current liabilities:
Accounts payable
$
12,045
$
10,156
Accrued and other current liabilities
34,817
18,385
Operating lease liabilities
5,247
5,064
Accrued federal fees
1,670
2,303
Sales tax liabilities
1,565
1,885
Finance lease liabilities
2,032
3,518
Deferred revenue
26,306
24,681
Total current liabilities
83,682
65,992
Convertible senior notes
642,203
209,604
Sales tax liabilities — less current
portion
847
838
Operating lease liabilities — less current
portion
5,249
4,329
Finance lease liabilities — less current
portion
100
809
Other long-term liabilities
6,814
4,350
Total liabilities
738,895
285,922
Stockholders’ equity:
Common stock
65
61
Additional paid-in capital
432,877
351,870
Accumulated other comprehensive income
1,004
576
Accumulated deficit
(179,538)
(156,049)
Total stockholders’ equity
254,408
196,458
Total liabilities and stockholders’
equity
$
993,303
$
482,380
FIVE9, INC.
CONDENSED CONSOLIDATED
STATEMENTS OF OPERATIONS
(In thousands, except per share
data)
(Unaudited)
Three Months Ended
Six Months Ended
June 30, 2020
June 30, 2019
June 30, 2020
June 30, 2019
Revenue
$
99,792
$
77,436
$
194,880
$
151,974
Cost of revenue
42,453
31,248
82,490
62,099
Gross profit
57,339
46,188
112,390
89,875
Operating expenses:
Research and development
17,208
10,811
32,397
21,357
Sales and marketing
32,231
23,250
62,391
44,951
General and administrative
16,129
12,042
30,787
23,804
Total operating expenses
65,568
46,103
125,575
90,112
Income (loss) from operations
(8,229)
85
(13,185)
(237)
Other income (expense), net:
Interest expense
(5,734)
(3,406)
(9,218)
(6,802)
Interest income and other
(4,965)
1,490
(3,893)
3,235
Total other income (expense), net
(10,699)
(1,916)
(13,111)
(3,567)
Loss before income taxes
(18,928)
(1,831)
(26,296)
(3,804)
Provision for (benefit from) income
taxes
(2,876)
29
(2,807)
(20)
Net loss
$
(16,052)
(1,860)
$
(23,489)
$
(3,784)
Net loss per share:
Basic and diluted
$
(0.25)
$
(0.03)
$
(0.38)
$
(0.06)
Shares used in computing net loss per
share:
Basic and diluted
63,282
60,058
62,494
59,714
FIVE9, INC.
CONDENSED CONSOLIDATED
STATEMENTS OF CASH FLOWS
(In thousands)
(Unaudited)
Six Months Ended
June 30, 2020
June 30, 2019
Cash flows from operating
activities:
Net loss
$
(23,489)
$
(3,784)
Adjustments to reconcile net loss to net
cash provided by operating activities:
Depreciation and amortization
11,213
6,553
Amortization of operating lease
right-of-use assets
2,786
2,147
Amortization of premium on marketable
investments
630
(883)
Provision for doubtful accounts
353
30
Stock-based compensation
30,585
19,122
Loss on early extinguishment of debt
5,794
—
Gain on sale of convertible note held for
investment
—
(217)
Amortization of discount and issuance
costs on convertible senior notes
8,571
6,234
Tax benefit of valuation allowance
associated with an acquisition
(2,910)
—
Others
82
(23)
Changes in operating assets and
liabilities:
Accounts receivable
(2,119)
(3,378)
Prepaid expenses and other current
assets
(7,065)
(4,053)
Deferred contract acquisition costs
(11,848)
(5,488)
Other assets
(1,604)
(12,571)
Accounts payable
2,553
159
Accrued and other current liabilities
9,561
6,516
Accrued federal fees and sales tax
liability
(945)
(337)
Deferred revenue
3,292
2,539
Other liabilities
(281)
5,412
Net cash provided by operating
activities
25,159
17,978
Cash flows from investing
activities:
Purchases of marketable investments
(460,899)
(151,308)
Proceeds from maturities of marketable
investments
167,850
165,354
Purchases of property and equipment
(14,891)
(8,226)
Cash paid to acquire Virtual Observer
(28,313)
—
Cash paid to acquire substantially all of
the assets of Whendu LLC
(100)
—
Proceeds from sale of convertible note
held for investment
—
217
Net cash (used in) provided by investing
activities
(336,353)
6,037
Cash flows from financing
activities:
Proceeds from issuance of 2025 convertible
senior notes, net of issuance costs
728,812
—
Payments for capped call transactions
related to the 2025 convertible senior notes
(90,448)
—
Repurchase of a portion of 2023
convertible senior notes, net of costs
(181,462)
—
Proceeds from exercise of common stock
options
6,080
4,248
Proceeds from sale of common stock under
ESPP
5,666
3,996
Payments of finance leases
(2,195)
(3,702)
Net cash provided by financing
activities
466,453
4,542
Net increase in cash and cash
equivalents
155,259
28,557
Cash and cash equivalents:
Beginning of period
77,976
81,912
End of period
$
233,235
$
110,469
FIVE9, INC.
RECONCILIATION OF GAAP GROSS
PROFIT TO ADJUSTED GROSS PROFIT
(In thousands, except
percentages)
(Unaudited)
Three Months Ended
Six Months Ended
June 30, 2020
June 30, 2019
June 30, 2020
June 30, 2019
GAAP gross profit
$
57,339
$
46,188
$
112,390
$
89,875
GAAP gross margin
57.5
%
59.6
%
57.7
%
59.1
%
Non-GAAP adjustments:
Depreciation
3,382
2,416
6,232
4,694
Intangibles amortization
1,738
88
2,828
176
Stock-based compensation
2,499
1,658
4,488
2,887
COVID-19 relief bonus for employees
618
—
618
—
Adjusted gross profit
$
65,576
$
50,350
$
126,556
$
97,632
Adjusted gross margin
65.7
%
65.0
%
64.9
%
64.2
%
FIVE9, INC.
RECONCILIATION OF GAAP NET
LOSS TO ADJUSTED EBITDA
(In thousands, except
percentages)
(Unaudited)
Three Months Ended
Six Months Ended
June 30, 2020
June 30, 2019
June 30, 2020
June 30, 2019
GAAP net loss
$
(16,052)
$
(1,860)
$
(23,489)
$
(3,784)
Non-GAAP adjustments:
Depreciation and amortization
6,243
3,361
11,213
6,553
Stock-based compensation
16,791
10,436
30,585
19,122
Interest expense
5,734
3,406
9,218
6,802
Interest income and other
4,965
(1,490)
3,893
(3,235)
Legal settlement
—
420
—
420
Legal and indemnification fees related to
settlement
—
64
—
356
Acquisition-related transaction costs and
one-time integration costs
1,637
—
1,966
—
COVID-19 relief bonus for employees
1,817
—
1,817
—
Provision for (benefit from) income
taxes
(2,876)
29
(2,807)
(20)
Adjusted EBITDA
$
18,259
$
14,366
$
32,396
$
26,214
Adjusted EBITDA as % of revenue
18.3
%
18.6
%
16.6
%
17.2
%
FIVE9, INC.
RECONCILIATION OF GAAP
OPERATING INCOME (LOSS) TO NON-GAAP OPERATING INCOME
(In thousands)
(Unaudited)
Three Months Ended
Six Months Ended
June 30, 2020
June 30, 2019
June 30, 2020
June 30, 2019
Income (loss) from operations
$
(8,229)
$
85
$
(13,185)
$
(237)
Non-GAAP adjustments:
Stock-based compensation
16,791
10,436
30,585
19,122
Intangibles amortization
1,738
88
2,828
176
Legal settlement
—
420
—
420
Legal and indemnification fees related to
settlement
—
64
—
356
Acquisition-related transaction costs and
one-time integration costs
1,637
—
1,966
—
COVID-19 relief bonus for employees
1,817
—
1,817
—
Non-GAAP operating income
$
13,754
$
11,093
$
24,011
$
19,837
FIVE9, INC.
RECONCILIATION OF GAAP NET
LOSS TO NON-GAAP NET INCOME
(In thousands, except per share
data)
(Unaudited)
Three Months Ended
Six Months Ended
June 30, 2020
June 30, 2019
June 30, 2020
June 30, 2019
GAAP net loss
$
(16,052)
$
(1,860)
$
(23,489)
$
(3,784)
Non-GAAP adjustments:
Stock-based compensation
16,791
10,436
30,585
19,122
Intangibles amortization
1,738
88
2,828
176
Amortization of discount and issuance
costs on convertible senior notes
5,251
3,155
8,571
6,234
Legal settlement
—
420
—
420
Legal and indemnification fees related to
settlement
—
64
—
356
Acquisition-related transaction costs and
one-time integration costs
1,637
—
1,966
—
COVID-19 relief bonus for employees
1,817
—
1,817
—
Loss on early extinguishment of debt
5,794
—
5,794
—
Gain on sale of convertible note held for
investment
—
—
—
(217)
Tax benefit of valuation allowance
associated with an acquisition
(2,910)
—
(2,910)
—
Non-GAAP net income
$
14,066
$
12,303
$
25,162
$
22,307
GAAP net loss per share:
Basic and diluted
$
(0.25)
$
(0.03)
$
(0.38)
$
(0.06)
Non-GAAP net income per share:
Basic
$
0.22
$
0.20
$
0.40
$
0.37
Diluted
$
0.21
$
0.20
$
0.38
$
0.35
Shares used in computing GAAP net loss per
share:
Basic and diluted
63,282
60,058
62,494
59,714
Shares used in computing non-GAAP net
income per share:
Basic
63,282
60,058
62,494
59,714
Diluted
67,171
62,950
65,960
62,843
FIVE9, INC.
SUMMARY OF STOCK-BASED
COMPENSATION, DEPRECIATION AND INTANGIBLES AMORTIZATION
(In thousands)
(Unaudited)
Three Months Ended
June 30, 2020
June 30, 2019
Stock-Based
Compensation
Depreciation
Intangibles
Amortization
Stock-Based
Compensation
Depreciation
Intangibles
Amortization
Cost of revenue
$
2,499
$
3,382
$
1,738
$
1,658
$
2,416
$
88
Research and development
3,684
497
—
1,907
450
—
Sales and marketing
5,265
2
—
2,749
1
—
General and administrative
5,343
624
—
4,122
406
—
Total
$
16,791
$
4,505
$
1,738
$
10,436
$
3,273
$
88
Six Months Ended
June 30, 2020
June 30, 2019
Stock-Based
Compensation
Depreciation
Intangibles
Amortization
Stock-Based
Compensation
Depreciation
Intangibles
Amortization
Cost of revenue
$
4,488
$
6,232
$
2,828
$
2,887
$
4,694
$
176
Research and development
6,491
963
—
3,377
890
—
Sales and marketing
9,371
3
—
4,998
2
—
General and administrative
10,235
1,187
—
7,860
791
—
Total
$
30,585
$
8,385
$
2,828
$
19,122
$
6,377
$
176
FIVE9, INC.
RECONCILIATION OF GAAP NET
LOSS TO NON-GAAP NET INCOME – GUIDANCE
(In thousands, except per share
data)
(Unaudited)
Three Months Ending
Year Ending
September 30, 2020
December 31, 2020
Low
High
Low
High
GAAP net loss
$
(18,938)
$
(17,938)
$
(56,402)
$
(54,402)
Non-GAAP adjustments:
Stock-based compensation
17,618
17,618
66,191
66,191
Intangibles amortization
1,738
1,738
6,232
6,232
Amortization of discount and issuance
costs on convertible senior notes
8,637
8,637
25,975
25,975
Loss on early extinguishment of debt
—
—
5,794
5,794
Acquisition-related transaction costs and
one-time integration costs
2,545
2,545
6,003
6,003
COVID-19 relief bonus for employees
—
—
1,817
1,817
Tax benefit of valuation allowance
associated with an acquisition
—
—
(2,910)
(2,910)
Income tax expense effects (1)
—
—
—
—
Non-GAAP net income
$
11,600
$
12,600
$
52,700
$
54,700
GAAP net loss per share, basic and
diluted
$
(0.29)
$
(0.28)
$
(0.88)
$
(0.85)
Non-GAAP net income per share:
Basic
$
0.18
$
0.19
$
0.82
$
0.85
Diluted
$
0.17
$
0.18
$
0.77
$
0.80
Shares used in computing GAAP net loss per
share and non-GAAP net income per share:
Basic
64,900
64,900
64,200
64,200
Diluted
69,100
69,100
68,100
68,100
- Non-GAAP adjustments do not have an impact on our income tax
provision due to past non-GAAP losses.
View source
version on businesswire.com: https://www.businesswire.com/news/home/20200803005548/en/
Investor Relations Contacts:
Five9, Inc. Barry Zwarenstein Chief Financial Officer
925-201-2000 ext. 5959 IR@five9.com
The Blueshirt Group for Five9, Inc. Lisa Laukkanen 415-217-4967
Lisa@blueshirtgroup.com
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