Five9 meets the highest levels of
organizational transparency and is ranked among the top 100 most
transparent companies in the world following a thorough,
independent analysis by Transparency Global.
Please replace the release with the following corrected version
due to multiple revisions.
The updated release reads:
FIVE9 RECOGNIZED AS A CERTIFIED TRANSPARENT
COMPANY™
Five9 meets the highest levels of
organizational transparency and is ranked among the top 100 most
transparent companies in the world following a thorough,
independent analysis by Transparency Global.
Five9, Inc. (NASDAQ: FIVN), a leading provider of the
intelligent cloud contact center, today announced that it has been
named a Certified Transparent Company™ by Transparency Global.
Transparency Global provides certification programs, research, and
indexes to accelerate the world's adoption of transparency – a
continuum of corporate trust, alignment, simplicity, honesty,
openness, and clarity.
After a thorough, independent analysis, Transparency Global
awards this certification to companies that meet the highest levels
of organizational transparency, as measured by six Key Performance
Indicators (KPIs): Transparency Standards®, Terms, Total
Accountability, Transparent Cost™, Truth, and Trust. The KPIs are
derived from publicly available information, including corporate
reputation rankings, terms and conditions agreements, and
organizational guidelines and values. This helps ensure the
objectivity of the data collected.
“Certified Transparent Companies like Five9 meet the highest
standards of trust and accountability,” said Paul Pagnato, Chairman
and Founder of Transparency Global. “These organizations have
superior cultures and greater innovation, and they create impact
that results in higher level growth and industry transformation. We
are proud to recognize Five9 for embracing transparency and
demonstrating its dedication to reliability, security and customer
success.”
Transparency Global also named Five9 to its most recent
Transparency 100 Index™, which quantifies the level of transparency
in every single publicly traded company globally and identifies the
top 100.
With thousands of successful customer implementations, including
migrations from premises environments to the cloud and net new
cloud deployments, Five9 has built a reputation for providing
superior professional services and customer service in the cloud
contact center industry. The company received the highest overall
vendor satisfaction score from customers surveyed as part of the
DMG Consulting 2021/2022 Cloud-Based Contact Center Infrastructure
Product and Market Report, earning 33 perfect scores out of a
possible 34. Additionally, Five9 Professional Services and Customer
Support teams consistently achieve average Net Promoter Scores
(NPS) of +85.
“We pride ourselves on making CX work for our customers so they
can grow their businesses, and we believe trust is the foundation
for every successful relationship,” said Andy Dignan, Executive
Vice President of Service Delivery & AI Solutions, Five9. “We
are honored to be recognized by Transparency® for this commitment,
and for our mission to be the most transparent, reliable, secure,
and scalable cloud contact center solution in the industry.”
To read more about Five9 transparency standards and
certification, visit our Five9 Trust site.
About Five9
Five9 is an industry-leading provider of cloud contact center
solutions, bringing the power of cloud innovation to more than
2,500 customers worldwide and facilitating billions of call minutes
annually. The Five9 Intelligent Cloud Contact Center provides
digital engagement, analytics, workflow automation, workforce
optimization, and practical AI to create more human customer
experiences, to engage and empower agents, and deliver tangible
business results. Designed to be reliable, secure, compliant, and
scalable, the Five9 platform helps contact centers increase
productivity, be agile, boost revenue, and create customer trust
and loyalty.
For more information, visit www.five9.com.
Engage with us: Twitter, LinkedIn, Facebook, Blog, Dare to
Reimagine podcast.
About Transparency Global
Transparency Global operates a digital platform accelerating the
world’s adoption of Transparency. The platform includes
certifications, financial indexes, rankings, research, education,
and surveys. Transparency Global certifies companies that meet the
highest levels of organizational transparency analyzing over 60,000
globally traded public companies creating the world’s largest
Transparency database of both public and private companies.
For more information, please visit transparency.global.
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version on businesswire.com: https://www.businesswire.com/news/home/20220407005330/en/
Media Contact: Five9 Allison Wilson 352-502-9539
Allison.wilson@five9.com
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