Eleventh annual Excellence in Action awards recognize long-term care and senior living organizations for outstanding resident...
22 Junho 2017 - 6:00PM
Today, NRC Health announced its recognition of over 900 exceptional
long-term care and senior living organizations with the 2017
Excellence in Action awards. This honor, awarded exclusively to NRC
Health post-acute clients, recognizes organizations that achieve
the highest overall resident or employee satisfaction scores in the
NRC Health database–the largest source of long-term care and
senior-living satisfaction metrics in the nation.
“The Excellence in Action award remains a true testament to the
overall quality being provided in today’s long-term care and senior
living organizations,” said Rich Kortum, Director of Strategic
Partnerships at NRC Health. “The recipients of this award continue
to show the importance of focusing on what matters most to their
residents, families, and employees. We are honored to partner with
such high-performing organizations, and wish them continued
success.”
Qualifying skilled nursing, assisted living, and independent
living communities must have completed a customer or workforce
satisfaction survey in 2016. Winners must also have received a
minimum of 10 responses (achieving a response rate of at least 30
percent). Overall, responses must have scored each organization
within the top 10 percent of qualifying assisted living and
independent living facilities and the top 20 percent of qualifying
skilled nursing facilities on either the question, “What is your
recommendation of this facility to others?” or the question, “What
is your recommendation of this facility as a place to
work?”
The list of 2017 Excellence in Action winning organizations is
available for download on the NRC Health website.
About NRC Health
NRC Health post-acute customer experience solutions help improve
quality in all long-term care and short-term stay settings,
including skilled nursing homes, assisted living communities,
independent living communities, and continuing-care retirement
communities.
NRC Health is focused on enabling human understanding across the
care journey. As long-term care providers continue to broaden their
offerings and align with hospitals and health systems for
plan-of-care transition partnerships, our post-acute customer
experience solutions open the door by demonstrating proactive
leadership in quality measurement and improvement.
NRC Health is headquartered in Lincoln, Nebraska. For more
information, call 1.800.388.4264, write to info@nrchealth.com, or
visit www.nrchealth.com.
Attachments:
A photo accompanying this announcement is available at
http://www.globenewswire.com/NewsRoom/AttachmentNg/878d7834-05bc-4920-85d2-3bdc99a79a97
Samantha Areman
NRC Health
4024722525
sareman@nationalresearch.com
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