ServiceNow Announces Acquisitions of 4Industry and EY Smart Daily Management Application to Drive Innovation for Smart Industrial Environments and Connected Workers
18 Março 2024 - 9:30AM
Business Wire
ServiceNow bolsters its current operational
technology capabilities, providing a more complete set of solutions
to accelerate digital transformation across manufacturing, energy
and transport & logistics
ServiceNow (NYSE: NOW), the leading digital workflow company
making the world work better for everyone, today announced it has
signed an agreement to acquire 4Industry, a Netherlands-based
partner whose manufacturing technology application is built on the
Now Platform, and has completed the acquisition of Smart Daily
Management, a connected digital worker application from EY.
Together, the deals augment ServiceNow’s existing operational
technology (OT) management capabilities, adding Connected Worker
solutions and enhancing expertise across key industrial markets
such as manufacturing, energy and transport & logistics.
4Industry, founded in 2018, brings a mobile-enabled application
to make shop floor work more intuitive, efficient, and enjoyable
through a suite of digital tools and Smart Daily Management from
EY, which creates more efficiency around time-consuming tasks, will
enable ServiceNow’s industrial customers to drive operational
excellence. The technology and industry expertise from 4Industry
and the Smart Daily Management application will be utilized to
build a new Connected Worker solution on the ServiceNow platform,
expected in 2025.
“Industries like manufacturing, energy and transport &
logistics are embracing digital transformation to achieve
operational excellence and provide great experiences for Connected
Workers,” said Lou Fiorello, VP & GM Security and OT at
ServiceNow. “Companies can't get to excellence if they are
constantly re-hiring and re-training talent each month. These deals
allow us to combine best-in-class expertise and technology with the
power of the Now Platform to help our industrial customers increase
uptime, drive efficiency, and improve quality.”
This example of continued investment in European tech and talent
will significantly enhance ServiceNow’s long-term roadmap for its
global customers, delivering continuity across IT, OT, and factory
floor workers. ServiceNow will continue to maintain a strong
alliance with EY and partnership with Plat4mation, an affiliated
services company of 4Industry. It will work jointly with these
companies, as innovation and implementation alliance partners for
both existing OT solutions as well as future Connected Worker
solutions.
“4Industry is strongly aligned with ServiceNow’s core philosophy
that digitization and automation are the keys to making employees
happier and more productive,” said, Luc Raeskin, CEO of 4Industry.
“From building our Connected Worker prototype at a ServiceNow
Accelerator event, to becoming a Worldwide Built on ServiceNow
Solution Partner Of The Year Winner in 2023, this feels like a
natural evolution in our journey together. We can’t wait to get
started and fulfil our mission of enabling the Connected Worker to
become extraordinary by enabling them to focus on what truly
matters in their work.”
“Smart Daily Management was designed to transform the
manufacturing function by coupling data-driven insight and
effective ways of working into the daily activities of operating
teams. As the EY organization evolved the capabilities of Smart
Daily Management, it became clear that integration into the
ServiceNow platform would maximize the ability for customers to
deploy and scale the value,” said Hank Prybylski, EY Global Vice
Chair, Transformation. “We look forward to further building on the
EY and ServiceNow alliance and deepening the impact we are
delivering to clients across the manufacturing and operations
technology functions.”
4Industry and Smart Daily Management from EY follow acquisitions
of UltimateSuite, G2K, Atrinet’s NetACE technology and Element AI
as part of ServiceNow’s ongoing commitment to bringing impactful
automation to customers. ServiceNow closed the acquisition of Smart
Daily Management in early March and expects to close the
acquisition of 4Industry in the coming weeks. Financial terms of
the deals will not be disclosed.
Use of forward-looking statements
This press release contains "forward-looking statements" about
the expectations, beliefs, plans, intentions, and strategies
relating to ServiceNow’s proposed acquisition of 4Industry and
Smart Daily Management technology from EY. Such forward-looking
statements include statements regarding future product capabilities
and offerings and expected benefits to ServiceNow. Forward-looking
statements are subject to known and unknown risks and uncertainties
and are based on potentially inaccurate assumptions that could
cause actual results to differ materially from those expected or
implied by the forward-looking statements. If any such risks or
uncertainties materialize or if any of the assumptions prove
incorrect, our results could differ materially from the results
expressed or implied by the forward-looking statements we make. We
undertake no obligation, and do not intend, to update the
forward-looking statements. Factors that may cause actual results
to differ materially from those in any forward-looking statements
include, without limitation, inability or delays in assimilating or
integrating 4Industry and Smart Daily Management’s technology into
our platform; inability to retain employees of 4Industry and Smart
Daily Management from EY after the transaction closes;
unanticipated obligations or liabilities related to the 4Industry
legacy business; and disruption to our business and diversion of
management attention and other resources. Further information on
factors that could affect our financial and other results is
included in the filings we make with the Securities and Exchange
Commission from time to time.
About ServiceNow
ServiceNow (NYSE: NOW) makes the world work better for everyone.
Our cloud‑based platform and solutions help digitize and unify
organizations so that they can find smarter, faster, better ways to
make work flow. So employees and customers can be more connected,
more innovative, and more agile. And we can all create the future
we imagine. The world works with ServiceNowTM. For more
information, visit: www.servicenow.com.
© 2024 ServiceNow, Inc. All rights reserved. ServiceNow, the
ServiceNow logo, Now, and other ServiceNow marks are trademarks
and/or registered trademarks of ServiceNow, Inc. in the United
States and/or other countries. Other company names, product names,
and logos may be trademarks of the respective companies with which
they are associated.
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Media Relations Brandon Brunson 512.680.4385
press@servicenow.com
Investor Relations Darren Yip 925.388.7205
ir@servicenow.com
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