Orange Business Services to Unify Communications and Develop Collaboration between 20,000 Users for JTI
31 Março 2014 - 5:00AM
Business Wire
Five-year contract across 40 countries
represents one of the largest deployments of
Microsoft Lync
Orange Business Services has been chosen by JTI (Japan Tobacco
International) to transform its digital working environment by
moving its existing communications landscape to a fully managed
unified communications solution based on Microsoft Lync® 2013.
JTI is a leading international tobacco manufacturer
headquartered in Geneva, Switzerland.
To create a workspace that fits JTI’s requirements, Orange
Business Services will deploy and manage a unified communications
solution to 104 JTI sites in 40 countries initially. The Lync-based
solution will unify communications for 20,000 users with IM,
Presence and Web conferencing services while 12,000 users will be
enabled with Lync Enterprise voice and desktop video services,
integrated with videoconferencing rooms. Orange will manage a
hosted architecture and the entire ecosystem, including Sonus
gateways and thousands of Polycom VVX Business Media Phones. An
additional 3,000 mobile devices, tablets and smartphones will be
Lync enabled.
This managed Lync solution enables JTI to bring the right people
into the conversation very quickly, improves the speed of
decision-making and communication-enabled business processes. In
addition, JTI’s mobile workforce will be supported with the same
powerful unified communications tools no matter what device they
use or where they are working.
“Ease-of-deployment is a key requirement for enterprises
evaluating UC solutions,” said Brian Riggs, analyst, Ovum. “Having
a UC solution that can be deployed across all geographies and
customized to a company’s business requirements by a single global
integrator is among the topmost requirements for large enterprises.
Companies deploying Microsoft Lync have a strong need for
comprehensive consulting services, such as those offered by Orange
Business Services, that create the best-suited UC solution with the
highest level of security and expertise at the critical crossroads
of networks, devices and IT.”
Guilain Rogg, JTI Global Technical Center VP, said: “To ensure
the success of this major initiative, we selected Orange because of
their expertise and knowledge about the existing environment to
create a long-term strategy and associated roadmap. Their global
capabilities support our geographical footprint and they have the
ability to deliver end-to-end services, from transformation to
operation, including management of all underlying service
blocks.”
Under the 5-year contract, Orange Business Services’ key
objective is to create a comprehensive global approach for JTI’s
end users by creating a unified workspace that includes a seamless
set of tools to enable collaboration between team members, partners
and customers. This contract includes a transformation program
during which Orange will deploy one site every week during a
two-year period, starting with the European and Russian
markets.
“We are very pleased to help JTI transform and provide its
employees with new smart and mobile ways of working, facilitating
and optimizing their day-to-day activities with a business-critical
unified communications solution based on Lync,” said
Dr. Helmut Reisinger, senior vice president for Europe, Russia
and CIS, Orange Business Services. “Unified communications and
collaborative solutions are a key pillar of the workspace
transformation that is ongoing within companies. We are committed
to support them in this evolution and in this specific case with
JTI – at the global level.”
About JTI
JTI, a member of the Japan Tobacco Group of Companies, is a
leading international tobacco manufacturer. It markets
world-renowned brands such as Camel, Winston and Mevius (Mild
Seven). Other global brands include Benson & Hedges, Silk Cut,
Sobranie, Glamour and LD. With headquarters in Geneva, Switzerland,
and about 27,000 employees worldwide, JTI has operations in more
than 120 countries. Its core revenue in the fiscal year ended
December 31, 2013, was USD 12.3 billion. For more information,
visit www.jti.com.
About Orange Business Services
Orange Business Services, the Orange branch dedicated to B2B
services, is a leading global integrator of communications
solutions for multinational corporations. With the world's largest,
seamless network for voice and data, Orange Business Services
reaches 220 countries and territories with local support in 166.
Offering a comprehensive package of communication services covering
cloud computing, enterprise mobility, M2M, security, unified
communications, videoconferencing, and broadband, Orange Business
Services delivers a best-in-class customer experience across a
global landscape. Thousands of enterprise customers and 1.4 million
mobile data users rely on an Orange Business Services international
platform for communicating and conducting business. Orange Business
Services was awarded four of the telecom industry’s highest
accolades at the annual World Communication Awards 2013 – Best
Global Operator, Best Cloud Service, Best Enterprise Service and
Best Small Business Service. Orange Business Services is a
seven-time winner of Best Global Operator. Learn more at
www.orange-business.com or follow us on LinkedIn, Twitter or
Facebook.
Orange is one of the world’s leading telecommunications
operators with annual sales of €41 billion in 2013 and has 165,000
employees worldwide at Dec. 31, 2013. Orange is listed on the NYSE
Euronext Paris (symbol ORA) and on the New York Stock Exchange
(symbol ORAN).
Orange and any other Orange product or service names included in
this material are trademarks of Orange Brand Services Limited.
Microsoft and Lync are either registered trademarks or
trademarks of Microsoft Corporation in the United States and/or
other countries.
Orange Business ServicesElizabeth Mayeri, +1 212 251
2086elizabeth.mayeri@orange.comorOrangeSylvie Duho, +33 1 44 44 93
93service.presse@orange.com
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