Orange Business Services Helps Haier Upgrade Customer Service with Cloud Computing
24 Abril 2014 - 4:00AM
Business Wire
Infrastructure as a Service (IaaS) solution
provides flexible virtual data center and a pay-per-use model
bringing cost savings, security and scalability
Orange Business Services has won a three-year contract with
Haier in China to implement and manage Flexible Computing Premium,
a cloud computing solution. The initial deployment will allow
Haier’s headquarters in China to connect with its after-sale
service center in India over a cloud-based platform, enabling users
to access business-critical applications anywhere, anytime.
Part of Orange Business Services’ IaaS and IT services
portfolio, Flexible Computing Premium is based on a modular
industrialized catalog of cloud infrastructure and software
management services ranging from the customer’s operating systems
to its applications. It frees the IT team from its day-to-day
operational tasks of managing cloud infrastructure and software to
focus on more strategic projects.
The solution is designed to meet stringent security, performance
and availability requirements and includes a secure datacenter
infrastructure. An ideal fit for business-critical applications
running on Haier’s network, this deployment will bring business
benefits such as:
- agility – With Flexible
Computing Premium, Haier’s infrastructure is built “a la carte” and
can be modified quickly and easily to meet changing business needs.
The infrastructure can be customized via an easy-to-use
administration portal.
- scalability – IaaS enables Haier
to expand internationally in an agile way, easily adding or
removing infrastructure as the company evolves.
- cost-efficiency – Using this
cloud-based solution allows Haier to realize significant cost
savings from a pay-per-use cost model resulting in the
transformation of CAPEX into predictable operational costs.
Patrick Li, General Manager-China, Orange Business Services,
said: “Chinese as well as Asian multinationals are realizing the
value of cloud. We are delighted to support Haier, one of the
world’s most innovative companies, with our industry-leading cloud
solution and our expertise as a global IT services provider. This
win is a milestone for us in China, and a testament to Orange
Business Services’ ability to provide large Chinese enterprises
with innovative communications solutions to support their expansion
in India.”
Orange Business Services won the Best Cloud Service award at the
World Communications award two years in a row. The 2013 Best
Cloud Service award recognized Orange for Flexible
Contact Center, a cloud based contact center solution. In 2012,
Orange was awarded Best Cloud Service for Business Together as a
Service, a cloud-based global unified collaboration solution.
About Haier
Haier was founded in 1984. In the last 30 years, through its
entrepreneurial and innovative spirit, Haier has transformed itself
from an insolvent collectively-owned factory on the brink of
bankruptcy into the number one global home appliance brand. In
2013, Haier’s global revenue and profit reached RMB180.3
billion (USD 29.5 billion ) and RMB10.8 billion (USD 1.76
billion ) respectively. Profit growth was 2 times revenue
growth. Based on the statistics of Euromonitor International, a
world leader in strategy research for consumer markets, Haier has
been the number one global home appliance brand for five years in a
row. On the 2012 World’s 50 Most Innovative Companies list
published by the Boston Consulting Group, Haier was the only
Chinese company in the top 10, as well as the top-ranked consumer
product retailer. More information, please visit to:
http://www.haier.com/cn/
About Orange Business Services
Orange Business Services, the Orange branch dedicated to B2B
services, is a leading global integrator of communications
solutions for multinational corporations. With the world's largest,
seamless network for voice and data, Orange Business Services
reaches 220 countries and territories with local support in more
than 160. Offering a comprehensive package of communication
services covering cloud computing, enterprise mobility, M2M,
security, unified communications, videoconferencing, and broadband,
Orange Business Services delivers a best-in-class customer
experience across a global landscape. Thousands of enterprise
customers and 1.4 million mobile data users rely on an Orange
Business Services international platform for communicating and
conducting business. Orange Business Services was awarded four of
the telecom industry’s highest accolades at the annual World
Communication Awards 2013 – Best Global Operator, Best Cloud
Service, Best Enterprise Service and Best Small Business Service.
Orange Business Services is the only seven-time winner of Best
Global Operator. Learn more at www.orange-business.com or follow us
on LinkedIn, Twitter or Facebook.
Orange is one of the world’s leading telecommunications
operators with annual sales of €41 billion in 2013 and has 165,000
employees worldwide at Dec. 31, 2013. Orange is listed on the NYSE
Euronext Paris (symbol ORA) and on the New York Stock Exchange
(symbol ORAN).
Orange and any other Orange product or service names included in
this material are trademarks of Orange Brand Services Limited.
Orange Business ServicesElizabeth Mayeri, +1 212 251
2086elizabeth.mayeri@orange.com
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