monday.com’s Latest Survey Reveals an Overwhelming Amount of Employees Feel They Don’t Have the Software Tools They Need to Succeed
13 Junho 2023 - 9:00AM
Business Wire
Only 26% of employees agree they have the tools
to streamline work processes despite using an average of 10.5
technology tools monthly.
monday.com Ltd. (NASDAQ: MNDY) (“monday.com”), a work operating
system (Work OS) where organizations of any size can create the
tools and processes they need to manage every aspect of their work,
today announced the results of a global survey conducted of 4,000
workers worldwide, across various industries. With the changing
workforce landscape, monday.com sought to understand how important
employees regard software and technology tools in the pursuit of
productivity. Topline results show a significant disconnect between
organizations and employees regarding efficient processes, tools,
and workflow and how to be the most productive.
Created in partnership with independent research company RepData
LLC, the survey found that while employees worldwide are seeking
simplicity regarding their work processes, a common obstacle is
hindering them; their companies. For example, 92% of employees say
productivity is a key to business success in 2023, and 80% of
employees worldwide believe collaboration and productivity tools
improve employee engagement. However, only 26% of employees fully
agree they have the tools to streamline work processes. With
business pressures escalating in 2023, organizations must
prioritize addressing and eliminating the friction hindering their
employees' productivity.
“With the rise of varied work structures over the last few
years, including remote, in-person, hybrid, and virtual, we’ve seen
expectations of our work life fundamentally shift,” said Hila
Levy-Loya, VP of Strategy at monday.com. “These results further
prove what we’ve always known - employees want to maximize their
efficiency at work in the way that is best for them. It’s important
that everyone in an organization - from entry-level employee to
manager to C-Suite executive - feels empowered to use the right
tools to navigate this new landscape and help them be the most
productive, no matter how or where they work.”
The report includes several notable findings that paint a
picture of employee sentiment about their day-to-day,
including:
Less is more. Employees want to go back to basics.
- On average, workers use 10.5 technology tools monthly, split
evenly between web-based (i.e., Gmail, Slack, etc.) and PC-based
(Outlook, MS Office, etc.).
- Globally, workers believe they could save 10+ hours weekly with
tech consolidation.
Employees recognize the value of streamlining work technology
and tools.
- 80% (87% US, 83% AU, 82% UK) of knowledge workers believe
collaboration and productivity tools improve employee
engagement.
- Globally, about 3 in 4 workers agree consolidation of their
company’s toolset should be a high priority – with this higher in
larger companies (79% v 72%) - (83% US, 78% AU, 83% UK)
- Interestingly, there was higher agreement among those scoring
their company well at using tech to simplify processes (83% v 72%),
possibly suggesting they’ve seen benefits and want more.
Workflow Automation is a top priority for employees but
organizations are lacking in education and delivery
Despite a lack of clarity on how to achieve it, there was strong
agreement Workflow Automation (the use of software to complete some
tasks and activities without the need for human input) would boost
productivity (84% - 86% US, 87% AU, 86% UK) while making workers
happier and improving morale
- Only 26% (28% US, 21% AU, 21% UK) of workers completely agreed
their company had the tools already to automate
- 78% (82% US, 83% AU, 80% UK) of knowledge workers say workflow
automation will change their daily lives, for the better, over the
next three years
- 76% (79% US, 76% AU, 76% UK) of knowledge workers say workflow
automation should be a higher priority in their company
As we navigate this evolving world of work, employees are
craving productivity, and organizations need to meet them where
they are. With employees experiencing more autonomy in the
workplace, they need to feel empowered with the right tools to work
more efficiently in the most flexible workforce we’ve ever
experienced. Organizations must be open to reimagining their
infrastructure, processes, and operations to set up their employees
for success.
To review the full survey results and learn more, visit this
page.
About monday.com
The monday.com Work OS is a low code- no code platform that
democratizes the power of software so organizations can easily
build work management tools and software applications to fit their
every need. The platform intuitively connects people to processes
and systems, empowering teams to excel in every aspect of their
work while creating an environment of transparency in business.
monday.com has offices in Tel Aviv, New York, Miami, Chicago,
Denver, London, Warsaw, Sydney, Melbourne, São Paulo, and Tokyo.
The platform is fully customizable to suit any business vertical
and is currently used by over 186,000 customers across 200
industries in over 200 countries and territories.
Visit us on LinkedIn, Twitter, Instagram, YouTube, TikTok, and
Facebook. For more information about monday.com, please visit our
Press Room.
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version on businesswire.com: https://www.businesswire.com/news/home/20230612385768/en/
Tiffani Gibson, Senior Communications Manager, monday.com
tiffanigi@monday.com
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